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The troubleshooting process
Preliminary on-site checkout
Your goal in the preliminary on-site checkout is to eliminate obvious problems, such as
loose or missing cables and connectors.
Checking connections
Before you remove the Fiery X3eTY:
• Make sure that the external cables are connected properly.
• Make sure that the Fiery X3eTY power cable is plugged into the print engine and that
the print engine is powered on.
• Make sure that the Fiery X3eTY is properly connected to the print engine.
If all the connectors are in place and the problem still exists when the print engine is
powered on, proceed to the next phase of troubleshooting.
N
OTE
:
For convenience, the procedure “To check internal connections” on page 13 is
repeated here under Troubleshooting.
See other documentation for guidelines when disassembling, checking, and reassembling
the print engine.
The most common causes of hardware problems are faulty or loose connections. Before
you decide to replace any parts of the Fiery X3eTY, make sure to verify all cables and
connections. If you have verified external connections, check the internal connections.
