39
Owner’s Manual for Duke Flexbake 5
TM
Proof and Bake Oven with WiFi Connectivity
FB5 NETWORK TROUBLE SHOOTING (FAQ) - continued
7. I know I have a wireless access point, but I can’t see it on the FB5. Why?
a. The FB5 has 802.11 b/g/n WiFi capabilities which operate on the 2.4GHz wireless spectrum.
b. Check to see that your Wireless access point has support for 2.4GHz wireless. It is possible you are running a 5GHz only
wireless access point.
c. Please ensure that your wireless access point includes support for 802.11 b/g/n 2.4GHz wireless.
Statically managing IP addresses adds an extra layer of security to your network by offering more control.
Typically, an I.T. group at your location would give you a static IP address to use. If you do not have an I.T. group, you may
have to work with your franchisee’s outside I.T. vendor.
Go to the Special Functions CONFIG menu and select NETWORK CONFIG. Select your type of
connection (WIRELESS or ETHERNET) and then select ADVANCED. Enter the relevant network information by
touching on the octet and entering values via the number pad. When complete, remember to press the green SAVE
button.
a. If utilizing static IP addressing, you might have a conflicting IP address. To resolve this, you can switch to DHCP to
see if you can retrieve a non-conflicting IP address. If DHCP is not available, you should contact your I.T. resource to
perform a network scan to check for devices with conflicting IP and MAC address pairs.
b. If utilizing the Ethernet connection, check for a damaged cable, a loose cable connector, or a damaged panel mount
Ethernet port connector.
c. If utilizing WiFi, check the signal strength.
8. Why would I want to use a static IP address?
9. Who assigns a static IP address at a customer location?
10. How do I set a static IP address on the FlexBake 5?
11. How do I handle an apparent intermittent connection?
Go to the Special Functions USER menu and select NETWORK STATUS.
The radio button at the bottom will indicate if the unit is DHCP or
static. The unit will default to DHCP.
12. How do I know if I am set for DHCP or Static?
Go to the Special Functions USER menu and select NETWORK STATUS.
Your IP address will be displayed on the top left.
13. How do I know what my currently assigned IP address is?
