Dish Network DishPro User Manual Download Page 138

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Index

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Notes

Summary of Contents for DishPro

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Page 2: ...ture accompanying the appliance The Class II symbol alerts qualified service personnel to use only identical replacement parts in this apparatus Do not try to open the case of the receiver There is ri...

Page 3: ...he Menus 23 Using the Program Guide 26 Displaying Program Information 29 Using Themes 31 Using Favorite Lists 32 Using Timers 34 Using Locks 42 Resetting the Receiver 49 Changing Program Languages 50...

Page 4: ...em 113 Installing a DishPro or Legacy Receiver in an Existing System with Legacy Dual LNBFs 116 Installing a DishPro or Legacy Receiver in an Existing System with Legacy Twin LNBF 116 Appendix B 117 L...

Page 5: ...safety If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet 10 Protect the power cord from being walked on or pinched particularly at plugs...

Page 6: ...Never insert objects of any kind into the receiver through openings as the objects may touch dangerous voltage points or short out parts This could cause fire or electrical shock Make sure that the ou...

Page 7: ...associated with the shows you watch participate in selected programs and enjoy many other advanced features ABOUT SATELLITE TELEVISION Satellite television uses a satellite in a stationary orbit over...

Page 8: ...nter at 1 800 333 DISH 3474 A customer service representative will help you with your system and will discuss the various programming packages available Choose a package and the representative will au...

Page 9: ...at has not yet started the receiver displays a Create an Event Timer menu for more information on Event Timers see page 34 SATELLITE SIGNAL QUALITY RAIN AND SNOW FADE Heavy rain snow or cloud cover ca...

Page 10: ...al for just a few minutes This is an unavoidable natural event for all television involving the use of satellites and has an adverse effect on many program providers During this period you will not be...

Page 11: ...r the receiver These buttons work the same way as the matching remote control buttons described in the chapter titled Using the System IR SENSOR AND IR BLASTER The IR Sensor receivers IR signals from...

Page 12: ...THE REMOTE CONTROL Note This remote control shown here is for example only The remote that came with the receiver may be different For information on using the remote control see Chapter 3 Using the...

Page 13: ...cover off 2 Take out all of the old batteries 3 Put the new batteries in Make sure you match the plus ends with the plus markings on the battery case Fit the battery cover s bottom tab back into the...

Page 14: ...re detail how to use the menus to operate the system Note Some of the screens you see may look a bit different than the ones shown here For example on some models the Favorites List menu includes a ca...

Page 15: ...screen video window that shows the last program you were viewing Note Your Program Guide will look like one of the two shown below THEME CATEGORIES MENU The Theme Categories menu allows you to choose...

Page 16: ...The Parental and System Locks menu allows you to set and use locks SYSTEM SETUP MENU The System Setup menu provides several features that help you set up and maintain the system Tip This menu is wher...

Page 17: ...re available without changing the program that you are watching The receiver displays information on the program you are watching at the top of the screen and Browse Banner information at the bottom o...

Page 18: ...Page 16 Chapter 2 The Parts of the System Notes...

Page 19: ...TV box or a broadcast TV antenna to the receiver use the back panel TV Antenna Cable In connection for the local signal PHONO RCA AUDIO VIDEO OUTPUTS The back panel phono RCA audio video outputs provi...

Page 20: ...If you install two or more receivers each receiver must be connected at all times to an active telephone line USING THE REMOTE CONTROL The following section describes how to use the remote control wit...

Page 21: ...n to turn the receiver ON or OFF The green Power light on the receiver front panel lights up to show that the receiver is ON and goes out to show that the receiver is OFF MENU BUTTON Press this button...

Page 22: ...s not apply if you use the AUX mode to control a device that has a volume setting If you want to control a device that has a volume setting using any remote mode do the following To switch back to TV...

Page 23: ...ffers a list of choices press the Up or Down button to see more choices When the Program Guide is open press these buttons to move the highlight among the programs When the Browse Banner is open press...

Page 24: ...N Press this button to return to watching a program If you are watching a program press this button to briefly display the Program Banner While using any menu press this button to cancel a procedure a...

Page 25: ...t to enter a number When you are done entering numbers press the Select button USING THE MENUS The menus make using the receiver and selecting programs quick and easy The receiver displays the menus o...

Page 26: ...ight to the menu option When you do this the option appears lighter than the other options Please note that this highlight is like the one that you may have seen on a computer screen A highlighted men...

Page 27: ...er choice your previous choice s stays selected HIGHLIGHTING A CHOICE IN A MENU LIST Use the remote control Arrow buttons to move the highlight to the desired item in the list The black arrows on the...

Page 28: ...ither Press the remote control Up or Down arrow button to get to the desired channel Or Use the remote control number pad buttons to enter the desired channel number USING THE PROGRAM GUIDE The on scr...

Page 29: ...est channel number at the bottom To do this open the Main Menu Then select the System Setup option Finally select the Channel Order option select the Ascending or Descending option and select the Save...

Page 30: ...e listing of channels 7 Note The remote must be in SAT mode to do this Note The use of these buttons in VCR mode is covered in the section titled Control Other Devices with the Remote beginning on pag...

Page 31: ...the program you are watching at the top and Browse Banner information at the bottom of the TV screen Press the Up or Down arrow to see what programs are playing on the channels above or below the one...

Page 32: ...to display the next program Press the Left arrow button to return to the current program Note The Browse Banner displays programs that are on now If you press the Right Arrow it will display informat...

Page 33: ...l be added to your bill Or Select the No or Cancel option to cancel the purchase Note Once you confirm an order for a pay per view program you cannot cancel the order and you will be billed for it USI...

Page 34: ...t make any changes to the All Chan list Note If your Favorites List menu shows the Adult Chan list the All Chan list will not include any adult channels The All Sub Favorite List contains all the chan...

Page 35: ...button 2 Select the Favorites option 3 Highlight the desired Favorite Lists 4 Select the Save option Note If you try to make an empty Favorite Lists active the receiver displays an Error message You...

Page 36: ...nnot change the name of the All Chan Adult Chan or All Sub list 5 Select a letter in the keypad area on the menu Repeat to spell out the desired name You can enter up to eight characters including spa...

Page 37: ...right before an event timer operates the receiver displays a small blinking clock symbol on the TV screen This symbol disappears when the program begins While the symbol is displayed you may do either...

Page 38: ...isplays a timer symbol in the Program Guide and also when you press the Information button to get information about the program SETTING UP A MANUAL EVENT TIMER 1 Press the Menu button 2 Select the Tim...

Page 39: ...is includes selecting AM or PM and the End Time this includes selecting AM or PM 9 Use the number buttons to enter the Date 10 Select the Create Timer option Either To create another event timer selec...

Page 40: ...dit one of the timers MAXIMUM NUMBER OF EVENT TIMERS You can create a limited number of event timers If you try to create more the receiver displays a menu giving you the option to delete an existing...

Page 41: ...et Date Time for Manual Timer menu Otherwise skip to step 9 below 7 Use the number buttons to enter the Start Time this includes selecting AM or PM and the End Time this includes selecting AM or PM 8...

Page 42: ...e Event Timer Management menu 1 Press the Menu button 2 Select the Timers option The receiver displays the Event Timer Management menu Creating VCR Event Timers To use VCR Event Timers you must connec...

Page 43: ...will turn the receiver ON and tune it to the channel you last watched The receiver will then display the reminder menu You will have a few seconds to respond If you do not respond to the reminder menu...

Page 44: ...ons on the message If your VCR did not do the test enter another code from the table Repeat step 6 and this step Once you have found the correct VCR code Either Select the Save option to save the VCR...

Page 45: ...3 Select the Lock System option The receiver displays a message prompting you to enter a password Note If this option appears as Unlock System instead the receiver is already locked 4 Enter and verify...

Page 46: ...he Menu button 2 Select the Locks option 3 If the receiver is locked enter the password using the number pad buttons The receiver displays stars as you enter the digits of the password As soon as you...

Page 47: ...again UNLOCKING THE RECEIVER If you unlock the receiver leave the locks unchanged and then lock the receiver again the same locks will be in effect as before 1 Press the Menu button to display the Ma...

Page 48: ...ock it to put the lock you just created into effect UNLOCKING THE RECEIVER FRONT PANEL CONTROL BUTTONS To unlock the receiver front panel buttons you must use the remote control 1 Press the Menu butto...

Page 49: ...soon as you enter the fourth digit of the password the receiver highlights the OK option Press the Select button 7 Select the Unlock PPV option Note When you select this option you unlock all pay per...

Page 50: ...cked enter the password using the number pad buttons The receiver displays stars as you enter the digits of the password As soon as you enter the fourth digit of the password the receiver highlights t...

Page 51: ...button or select the Cancel option You can stop here 9 Enter the new password again for checking using the number pad buttons The receiver displays stars as you enter the digits of the password As soo...

Page 52: ...ation and Setup menu CHANGING PROGRAM LANGUAGES You may be able to change the language of some programs An alternate language may not be available for all programs Some programs such as movies show at...

Page 53: ...a satellite TV receiver a TV a VCR a cable TV box a tuner or an amplifier 1 Turn ON the device you want the remote to control using the device s buttons or the remote control that came with the devic...

Page 54: ...ate a television then you must press the TV mode button to set the remote to TV mode The TV mode button s back light turns ON to show that the remote is set to TV mode Make sure to keep the remote in...

Page 55: ...ode Make sure to keep the remote in VCR mode to use the buttons as described in this section MUTE BUTTON Press this button to turn off the sound Press it again to restore the sound VOLUME BUTTON Press...

Page 56: ...r numbers in a menu CONTROL A CABLE TV BOX AUX MODE BUTTON To use the remote to operate a cable TV box you must first set up the remote to control the cable box then you must press the AUX mode button...

Page 57: ...rrow buttons to change channels on the cable box RECALL BUTTON Press this button to return to the last channel you were watching Press it again to switch between the last two channels that you watched...

Page 58: ...TON This button works as the Input Select button for a tuner or amplifier UP DOWN ARROW BUTTONS Use these buttons to change channels on the tuner or amplifier STAR BUTTON 10 Use this button to set up...

Page 59: ...the brand isn t listed please see the section titled Scan for Device Codes below 3 Press and hold the mode button for the device you want the remote to control for about three seconds When all the ot...

Page 60: ...ne connection is correct the receiver displays a Phone Connection OK message If the receiver highlights the Cancel option you must choose the Dial Out option so the receiver can make a toll free call...

Page 61: ...u have a Dish antenna system already installed and the dish has been pointed for the strongest possible signal strength you can skip this chapter and go directly to Appendix A to install the satellite...

Page 62: ...T mode to control the satellite receiver 3 Turn ON the television and receiver 4 Display the Point Dish Signal menu by opening the Main Menu and pressing 6 1 1 unless the receiver already displays thi...

Page 63: ...ellite signal Make sure you mount the dish so there are no obstacles between the dish and the satellite This will help keep the signal strength will remain strong even in bad weather Obstacles that ca...

Page 64: ...sh 6 Set the elevation by tilting the dish mounting bracket to align the red edge with the required angle on the elevation scale Tighten the elevation bolts but do not tighten the pivot bolt at this t...

Page 65: ...s may say Swept tested for 2150 MHz If you have any doubt about this ask your Dish retailer or look on the container the cable came in Do not use cable company TV cables or cables from other satellite...

Page 66: ...l open 8 Select Check The receiver shows you a message that it is checking the switches 9 When the check switch procedure finishes you should see an installation summary screen similar to the one show...

Page 67: ...to the west and then select Retest to run Check Switch again 10 Select OK to return to the Point Dish Signal screen Make sure the check mark is next to 119 West If not move the highlight to 119 West...

Page 68: ...lect Check The receiver shows you a message that it is checking the switches When the procedure is finished you will see an Installation Summary screen similar to the one shown below However you must...

Page 69: ...hile the green light is blinking This message may disappear your screen may go blank for a few minutes and the green light may continue to blink This is normal and does not indicate a problem with the...

Page 70: ...__ 4 Mount the dish following the mounting instructions that came with it 5 Connect an RG 6 cable from the TV Set Out port on the DishPro receiver s back panel directly to the single DishPro LNBF on t...

Page 71: ...ect Check Switch from the Point Dish Signal menu When the Check Switch menu opens select Check it the procedure completes you will see the Installation Summary screen again This time you should confir...

Page 72: ...out grounding to be clear Make sure you ground the system per the National Electrical Code NEC and all local electrical codes Please see Ground the System on page page 90 for more information When yo...

Page 73: ...rounding to be clear Make sure you ground the system per the National Electrical Code NEC and all local electrical codes Please see Ground the System on page page 90 for more information When you set...

Page 74: ...ar Make sure you ground the system per the National Electrical Code NEC and all local electrical codes Please see Ground the System on page 90 for more information When you set up your system followin...

Page 75: ...iagram leaves out grounding to be clear Make sure you ground the system per the National Electrical Code NEC and all local electrical codes Please see Ground the System on page page 90 for more inform...

Page 76: ...g to be clear Make sure you ground the system per the National Electrical Code NEC and all local electrical codes Please see Ground the System on page page 90 for more information When you set up your...

Page 77: ...re installing a Legacy LNBF that does not have a DishPro logo you can have as much as 100 feet of cable between the satellite dish s LNBF connectors and the receiver so long as you use only RG 6 cable...

Page 78: ...ect the RG 6 coaxial cable from the 119 LNBF directly to the Satellite In connection on the receiver s back panel You may temporarily need to use a female to female splice in place of where your switc...

Page 79: ...age asking whether the installation is complete If the answer is yes select the Yes option The receiver will begin taking a software upgrade You will see a Warning that Vital program information will...

Page 80: ...l strength bar repeat step 8 to fine tune the dish until you have about the same signal strength for both the 119 West and 110 West satellites If there is no signal strength on 110 West check your con...

Page 81: ...the satellite dish to the receiver refer to Ground the System beginning on page 90 for detailed cabling instructions 2 Attach the Y bracket using the Y bracket screw 3 Connect the RG 6 cable from the...

Page 82: ...e a signal turn the dish assembly back and forth very slightly until the signal strength bar displays the strongest possible signal strength Tighten the mast clamp bolts Then loosen the elevation bolt...

Page 83: ...3 At the Point Dish Signal menu select the 110 West option and verify that you have a green signal strength bar with a locked signal If there is no signal strength on 110 West check your connections a...

Page 84: ...back panel Make sure there are no multi dish switches between the LNBF and the receiver 7 When the dish is mounted you should still be on the Point Dish Signal menu If not open the Main Menu and press...

Page 85: ...ign the dish because of movement due to wind or weather Do not scratch the painted surfaces to mark them This will cause rusting 11 Connect the LNBFs to the switch es See the Alternate Wiring diagrams...

Page 86: ...ECEIVERS This diagram omits grounding for clarity Make sure to ground the system per the National Electrical Code NEC and all local electrical codes See Grounding the System for grounding procedures W...

Page 87: ...for clarity Make sure to ground the system per the National Electrical Code NEC and all local electrical codes See Grounding the System for grounding procedures When you set up your system following...

Page 88: ...gram omits grounding for clarity Make sure to ground the system per the National Electrical Code NEC and all local electrical codes See Grounding the System for grounding procedures When you set up yo...

Page 89: ...s diagram omits grounding for clarity Make sure to ground the system per the National Electrical Code NEC and all local electrical codes See Grounding the System for grounding procedures When you set...

Page 90: ...the National Electrical Code NEC and all local electrical codes See Grounding the System for grounding procedures Note In this installation only two receivers will get signal from all three LNBFs The...

Page 91: ...diagram omits grounding for clarity Make sure to ground the system per the National Electrical Code NEC and all local electrical codes See Grounding the System for grounding procedures When you set u...

Page 92: ...ocation is stable and that you fasten the ground block tightly to the surface As stated in Article 820 40 of the National Electrical Code NEC locate the ground block as close as possible to the power...

Page 93: ...ese installation instructions you should consider having the system professionally installed 2 Put a drip loop in each cable at a point before it enters the building A drip loop allows moisture to dri...

Page 94: ...e System Setup menu 3 Select the Touch Tone or the Rotary Pulse option in the Phone Type list Note Usually you need a telephone number prefix only for business installations For most residential insta...

Page 95: ...the System a Enter the first digit in the top box b Move the highlight to the bottom box c Enter the second digit in the bottom box 6 Move the highlight to the Save option Press the Select button to...

Page 96: ...Page 94 Installation Instructions Chapter 4 Notes...

Page 97: ...n find the section in the following tables that relates to the problem Look down the What Is Happening column until you find the problem For better understanding read the information in the Possible R...

Page 98: ...may not yet have been electronically linked with the Smart Card via the satellite signal The satellite dish may have moved so that it is no longer picking up the satellite signal The cable connection...

Page 99: ...the receiver wait a few minutes to see if the message is removed Make sure that all required cables are in place and check that all cable connections are tight and dry for outdoor cables Make sure th...

Page 100: ...te control N A Use the receiver front panel Control Buttons to control the receiver until you find the remote If the remote control is permanently lost or too damaged to use call the Service Center to...

Page 101: ...lear line of sight to the satellite Check whether branches or leaves have grown into the line of sight Make sure that the satellite dish is aimed at the satellite Check the strength of the signal usin...

Page 102: ...ime it may show programs for the time and date you want You try to display programs that have ended in the Program Guide or Browse Banner but find you cannot The Program Guide and Browse Banner can di...

Page 103: ...the active Favorite List Unlock the receiver so that it does not skip adult channels If you want to buy a channel call the Customer Service Center What Is Happening Possible Reason What to Do You pres...

Page 104: ...er to an active telephone connection at all times Review your pay per view purchases to check the Smart Card credit limit You find that you are not able to cancel a pay per view program You ordered a...

Page 105: ...program A VCR Event Timer reminds you tunes the receiver and starts the VCR A PTV Event Timer reminds you tunes the receiver and starts the hard disk A PTV Event Timer can operate only if the receiver...

Page 106: ...imer Type list on the Create an Event Timer menu Also make sure to select the proper option in the Timer Frequency list on this menu Remember that you can set up only a Once one time only timer using...

Page 107: ...How ell 590 669 675 Broksonic 752 659 661 748 Capehart 519 627 Citizen 506 516 523 524 525 526 590 652 654 657 658 680 727 Classic 659 Colortyme 573 627 652 654 660 667 668 671 674 679 Contec Cony 541...

Page 108: ...724 Konka 753 KTV 526 541 573 657 658 661 662 664 665 670 696 Lloyds 627 679 Loewe 566 Logik 675 Luxman 523 652 654 TV Codes LXI 563 566 590 595 667 631 635 645 646 650 654 659 668 683 691 701 725 Mag...

Page 109: ...52 653 654 656 661 663 665 667 668 670 691 698 701 708 715 716 725 742 749 Realistic 590 645 Runco 501 TV Codes Sampo 506 519 652 654 658 663 664 665 698 730 746 Samsung 505 506 516 523 526 566 573 61...

Page 110: ...6 664 666 672 679 VCR CODES Aiwa 588 622 623 Akai 513 514 515 516 517 518 520 568 682 Alba 546 Amstrad 588 ASA 556 Audiovox 676 Bell How ell 581 Broksonic 559 748 TV Codes Bush 589 Calix 676 Canon 554...

Page 111: ...675 Olympus 678 Optimus 676 Optonica 585 Orion 506 VCR CODES Panasonic 523 554 598 614 628 633 678 679 685 747 Pentax 592 595 677 680 683 686 Pentex Research 594 Perdio 588 Philco 554 678 679 686 Phi...

Page 112: ...o Con cepts 534 568 592 600 674 677 683 Wards 534 588 595 608 675 676 678 680 681 XR 1000 588 678 681 Yamaha 581 592 594 600 674 682 683 Zenith 500 501 533 747 TV VCR TV Codes VCR Codes Broksonic 748...

Page 113: ...4 775 726 Carver 653 Citizen 709 Curtis Mathes 734 Denon 647 674 Fisher 653 741 GE 711 Goldstar 677 690 Harmon Kar don 640 672 751 Hitachi 717 754 JBL 640 JVC 637 683 703 725 Kenwood 649 676 691 726 7...

Page 114: ...for combination equipment Program the remote control in TV mode and then in VCR or AUX press 1 before entering the DVD code mode TV DVD TV Codes DVD Codes Aiwa 751 751 Broksonic 752 752 Konka 753 753...

Page 115: ...he first step is to identify whether your new receiver is DishPro or Legacy Then If the new receiver has the DishPro logo and your existing system has DishPro LNBFs follow the instructions on the foll...

Page 116: ...the satellite dish Note If for some reason you do not have an existing receiver in your sys tem follow this procedure anyway omitting step 2 3 Connect the receiver s TV Out to your television s RF tu...

Page 117: ...memory is now being pro grammed This message may disappear your screen may go blank for a few minutes and the green light may continue to blink This is normal and does not indicate a problem with the...

Page 118: ...sure both the receiver and TV are turned on 2 Go to page page 76 and do steps 6 through 12 omitting steps 8 and 9as your dish is already pointed for the strongest possible sig nal INSTALLING A DISHPRO...

Page 119: ...e other parts purchased separately WHAT THE WARRANTY DOES NOT COVER This warranty does not cover installation of the system If applicable such installation will be warranted under a separate installat...

Page 120: ...u will be given the appropriate address for which to return your equipment Whether under warranty or not you will be responsible for the cost of shipping back the defective equipment For faster servic...

Page 121: ...rvice provider DISH Network is happy to answer any questions you may have and to provide you with technical and other customer support You may contact us 24 hours a day any day of the year by any of t...

Page 122: ...ur automated system Pay Per View Automated Fee or calling one of our Customer Service Centers Pay Per View Live Operator Fee E Private Home Viewing Only DISH Network provides Services to you solely fo...

Page 123: ...marked with a designation such as payment in full we can accept them without waiving any of our rights including without limitation our rights to collect any other amounts owed by you notwithstanding...

Page 124: ...nfirmation that you have received Services or any part of the Services without paying for them iii you otherwise violate the terms and conditions of this Agreement or any customer agreement s applicab...

Page 125: ...uted without the written permission of the third party that supplied it except as permitted by the fair use provisions of the U S copyright laws DISH Network may in its sole discretion add change or r...

Page 126: ...end that such Equipment be covered by your homeowners renters or other insurance policy B Upon termination of your Services you must notify our Customer Service Center or call the telephone number set...

Page 127: ...uthorized by Macrovision Reverse engineering or disassembly is prohibited 9 GENERAL A Physical Address Change of Address When setting up your DISH Network account you agree to provide us with the phys...

Page 128: ...out limitation local telephone service according to the third party billing agent s billing procedures and applicable state statutes and regulations Contact your third party billing agent for details...

Page 129: ...Page 127...

Page 130: ...Page 128 Appendix B Notes...

Page 131: ...er 45 Changing Program Languages 50 Channel Locks 44 Channels Changing 26 Closing the Menus 24 Closing the Program Guide 28 Coaxial Cable Connections 10 Connecting Each Receiver to a Telephone Line 92...

Page 132: ...d VCR to Use a VCR Event Timer 41 Events Programs 34 F Favorite Lists Changing the Name of a Favorite List 34 Creating or Modifying a Favorite List 33 Making a Favorite List Active 33 Using Favorite L...

Page 133: ...ttons 45 Opening the Locks Menu 42 48 Personal Identification Number PIN 49 Locks Menu Parental and System Locks Menu 14 M Main Menu 13 Manual Event Timer 34 Menu Options 24 Highlighting a Menu Option...

Page 134: ...0 Changing the Password 48 Control a VCR 40 Front Panel 9 Locking the Receiver 45 Menu Structure 17 Menus 11 Radio Interference 130 Resetting the Receiver 49 Telephone Communication 128 Receiver Back...

Page 135: ...58 Theme Categories Themes Using Themes 31 Theme Categories Themes Menu 13 Themes Theme Categories Using Themes 31 Timers Event Locks Blacked Out Programs and Event Timers 41 Power Off and Event Time...

Page 136: ...rogram Information 29 Highlighting a Choice in a Menu List 25 Highlighting a Menu Option 24 Lists of Choices in the Menus 25 Menu Options 24 Opening the Menus 23 Selecting a Choice in a Menu List 25 S...

Page 137: ...Page 135 Index Notes...

Page 138: ...Index Page 136 Notes...

Page 139: ...e Location Name Purchase Location Telephone Number Receiver Serial Number Receiver Conditional Access CA Number Smart Card Conditional Access CA Number FCC Ringer Equivalence Number REN If the receive...

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