Digital Ally, Inc.
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Support & Troubleshooting
10-7
DVM-800 Operation Guide
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860-00186-00 Rev L
10.8 Warranty Information
We warranty that our In-Car Digital Video System, Model DVM-800, will be free from
defects in workmanship and material for a period of 24 months from the date of
purchase by the original purchaser. An optional 60 Month Extended Warranty is also
available for purchase. If any defect is discovered through normal and proper use of
the unit during this period, the defect will be repaired or the unit will be replaced at
our factory or at one of our authorized service centers at no cost to the purchaser. The
purchaser must return the defective unit to the factory or one of our authorized service
centers, freight prepaid. We will pay for shipping charges for the return of the unit.
This warranty applies only to defects in a unit’s internal electronic components and
circuitry, and is void as to units that have been opened without prior authorization,
have experienced unauthorized repairs, or have had unauthorized modifications. This
warranty does not cover the following:
• Normal wear and tear on the unit such as batteries, frayed cables or
wires, broken connectors, or scratched or broken cases.
• Damage caused by incorrect use of the unit, carelessness,
unauthorized alterations to the unit, improper storage of the unit or
unauthorized service, installation or repairs made to the unit.
•
Damage caused by fire, flood, lightning, vandalism, collision, Acts of
God, or other events beyond the reasonable control of Digital Ally, Inc.
or the purchaser.
• Damage to external parts of the unit such as buttons, microphones,
wires, and cables, etc.
• Damage from use of the unit in hostile operating environments.
We reserve the right to charge for repairs to a unit during the warranty period made
necessary because of any of the foregoing causes at our standard rates for repair of
units not under warranty.
The purchaser assumes all risk of use from its purchase and use of the unit. Harmful
personal contact with a unit might occur in the event of violent maneuvers, collisions,
or similar circumstances, even if the unit was properly installed and used. We are not
responsible for, and we specifically disclaim any liability for injury caused by a unit in
such circumstances.
This Warranty is given in lieu of all other warranties. There are now
warranties that extend beyond this statement. All implied warranties are
disclaimed, including without limitation, warranties of merchantability,
non-infringement, fitness for a particular purpose, and warranties implied
from a course of dealing, course of performance or usage of trade. The
purchaser’s sole and exclusive remedy for a warranty claim will be the repair
or replacement of a unit.
