7 – GLOBAL TERMS OF WARRANTY
1. TERMS AND CONDITIONS
Apart from the legal warranty, particularly for latent defects, Deville guarantees to deliver the furniture in case of
obvious defects or non-conformity to the ordered furniture.
Without prejudice to the provisions that are to be taken concerning the carrier, claims on delivery of furniture
concerning the obvious defects or the non conformity, must be issued by the Buyer in writing a registered letter with
confirmation of receipt to Deville company with in 5 days after noticing the defect. It is up to the Buyer to prove the
reality of the noticed defects and irregularities. The Buyer must let Deville every opportunity of noticing any of those
defects and irregularities in order to salve then.
The Buyer must also keep the non standard supplies at the disposal of Deville, according to the instructions of the
latter. Prior to any return of supplies an agreement will be issued.
2. EXTEND
The warranty of Deville covers, except for any compensation or for damages, the free replacement or repairing of
supplier the part acknowledged as being defected (except for wear and tear parts ) by its services to the exclusion of
the fees for the workplace, for the removal and for the shipping.
On enamelled equipments, appliances, crackles are never considered as a manufacturing defect. They are due to the
difference of expansion of iron enamel or cast-iron enamel and don’t alter the adherence.
Paid replacement parts are warranted for a six-month period from the invoicing date, any additional warranty agreed
by a retailer from Deville doesn’t commit Deville. Whenever claiming under a warranty, the guarantee with the stamp
from the retailer Deville is strictly required. The above guarantee must be produced for any demand to repair the
appliance under warranty, or a detachable slip or coupon of any such guarantee must, according to the own
organisation of Deville, be returned to the latter within the required time. For lack of this, the date on the invoice
issued by Deville can’t be taken into account. The interventions under warranty can’t have the effect of continuing the
warranty.
3. WARRANTY PERIOD
The agreed warranty period assured by Deville is the longer of 1 year from the day of the purchase of the appliance,
subject to the above terms and conditions are fact that the claims covered by the conditions are requested within the
required time. The repairing, the replacement or the alteration of parts under the warranty period can neither have the
effect of continuing the period of the latter, not get to any compensation for any fees, for late delivery, accidents or any
such damages.
4. EXCLUSION
The warranty is unavailable for the following cases, without this list being exhaustive :
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Fitting out, fitting out and assembling of appliances not due to Deville.
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Consequently Deville can’t be considered as responsible for damages or supplies, or accidents to persons due to
local laws and regulations ( for example the fact that there is no linking to the a earth ground connection, or a wrong
drought of a fitting out ).
Fair wear and tear of the supplies or abnormal use of the supplies including the case of industrial or trading use or
a use of the supplies in different conditions from the ones it was built for. It is, for example, of non respect of the
conditions described in the directions issued by Deville : display to outside conditions damaging the appliance ; such
as excessive dampness or abnormal change of the electrical tension. Malfunction, damage or accident due to a
shock, a drop, a carelessness, a failure of supervision or of service from the Buyer.
Any alteration, change or intervention made by a member of the staff or a company that is not approved by Deville, or
manufactured with replacement parts that are not genuine or not approved by the manufacturer.
5. SPECIAL TERMS OF WARRANTY
These terms add and define the above general terms of warranty and come first to the former, refer to the enclosed
leaf untitled : “special terms of sales Deville - warranty”.
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