38
Making External/Internal Calls
Making Calls
Notes on booking numbers
■
The system administrator de-
fines the length of the entered
booking number when he con-
figures the system.
■
Entering a booking number dur-
ing a call is possible only if the
system administrator has acti-
vated this function for your user
group. Only then will the
Booking number
menu item be
displayed.
■
For external connections estab-
lished by you it is important how
the route that you are using for
the connection has been config-
ured by the system administra-
tor. Among other things, the sys-
tem administrator specifies
whether a booking number is
entered via the menu during the
call. He can, however, also spec-
ify that booking numbers must
be entered with a code proce-
dure. In that case the booking
number must be entered before
the call is initiated and the con-
nection is established. It is en-
tered after the routing code and
before the actual destination
call number.
■
Calls made with booking num-
bers can be analysed with the
OpenCom 100
OpenCount
web
application.
Pick-up
:* You pick up a call made to
another telephone in your pick-up
group. Your first call is put on hold.
“Pick-up” is not possible if there are
already two active calls.
Pick-up select.
:* You can pick up a
call to any other telephone. Enter
the call number of the other tele-
phone. If the other telephone is in
the call state (e.g. an answering ma-
chine is making an announcement),
you pick up the call. “Pick-up selec-
tive” is not possible if there are al-
ready two active calls. The user for
whom you are picking up the call
must belong to a user group for
which “Call removal” authorisation is
activated, otherwise “Pick-up selec-
tive” is not possible.
Please note:
If the called sub-
scriber is a member of a user group
for which pick-up protection is ac-
tive, “Pick-up” and “Pick-up selec-
tive” are not possible.
Intercept
:* The call numbers of
“malicious callers” can be saved in
your network operator’s exchange (if
this service is enabled). This function
is also possible if the caller has al-
ready hung up!
Door opener
:* This activates the
door opener.
Summary of Contents for OpenPhone 28
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