DETEWE OpenPhone 26 User Manual Download Page 4

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Softkeys and Other Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

2.7.1

Softkey: Arrow Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

2.7.2

Softkey: OK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

2.7.3

Softkey: Esc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

2.7.4

Softkey: Redial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

2.7.5

Softkey: Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

2.7.6

Automatic Hide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

2.7.7

Receiver Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

2.7.8

Loudspeaker Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

2.7.9

Info Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

2.7.10

Cancel Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

2.7.11

Signal Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

2.7.12

Hash Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

2.7.13

Star Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

2.7.14

Number Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

2.7.15

The locking of your telephone interface by the
system administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Telephoning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

3.1

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

3.1.1

Description of Operating Steps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

3.1.2

Switching the Handset On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

3.1.3

Speaker/Hands-free Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

3.1.4

Muting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

3.1.5

Visual Call Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

3.1.6

Time/Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

3.1.7

Internal and External Telephone Numbers . . . . . . . . . . . . . . . . . . . . . . . .31

3.1.8

Multiple Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

3.1.9

DTMF Postdial/VF Signalling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

3.1.10

Call-charge Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

3.1.11

Redialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

3.1.12

Telephone Lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

3.1.13

Blocked/Unblocked Call Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

3.1.14

Keypad Dialling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

3.1.15

Least Cost Routing (LCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

3.1.16

Transmission of Call Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

3.1.17

Calls in the Call-waiting Queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

3.1.18

Menu Before and During a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

3.1.19

“Selection” Menu in the Idle State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

3.2

Making External/Internal Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Summary of Contents for OpenPhone 26

Page 1: ...OpenPhone 26 27 on the OpenCom 100 Communications System User Guide ...

Page 2: ...out other Aastra DeTeWe products please refer to our website at www Aastra DeTeWe de It provides addi tional notes and tips on the product We hope you enjoy using OpenPhone OpenCom 100 Product Family This user guide applies to the OpenCom 100 product family This product family comprises the OpenCom 130 OpenCom 131 OpenCom 150 OpenCom 510 and OpenCom X320 communications systems If a reference is ma...

Page 3: ...5 Additional Notes 11 2 2 Installation 11 2 2 1 Installation Site 11 2 2 2 Inserting Removing the Battery 12 2 2 3 Installing the Charging Station 13 2 3 Important Information About the Battery 13 2 3 1 Charging and Discharging 14 2 4 Charging the Battery 14 2 4 1 Commissioning 14 2 4 2 Charging and Operating Times 14 2 4 3 Charge Display 15 2 5 Commissioning 16 2 5 1 Handset Subscription Checking...

Page 4: ...1 Description of Operating Steps 30 3 1 2 Switching the Handset On Off 30 3 1 3 Speaker Hands free Use 30 3 1 4 Muting 31 3 1 5 Visual Call Indicator 31 3 1 6 Time Alarm 31 3 1 7 Internal and External Telephone Numbers 31 3 1 8 Multiple Connections 31 3 1 9 DTMF Postdial VF Signalling 32 3 1 10 Call charge Display 32 3 1 11 Redialling 32 3 1 12 Telephone Lock 32 3 1 13 Blocked Unblocked Call Numbe...

Page 5: ...rence 51 3 4 1 Enquiry Toggling by Means of the R Key 51 3 4 2 Transferring an Internal External Call to an Internal Subscriber 52 3 4 3 Transferring an External Call to an External Subscriber 53 3 4 4 Subscriber on Hold Menu 53 3 4 5 Internal External 3 Party Conference 54 3 4 6 Conference Menu 55 3 5 Special Calls Conversations 56 3 5 1 Accepting an Appointment Call 56 3 5 2 Baby Call 57 3 5 3 D...

Page 6: ...89 5 1 1 General Information 89 5 1 2 Procedure 89 5 2 Data Communication 91 5 2 1 General information 91 5 2 2 System prerequisites 91 5 2 3 Notes on the data application 92 5 3 Installing the Software 92 5 3 1 Installation sequence 92 5 3 2 Important prerequisite for installation 92 5 3 3 Installing the software 92 5 4 Internet Access 95 5 4 1 Access via the OpenCom dial up interface RAS 95 5 4 ...

Page 7: ...Information 100 6 2 2 Operation with without MEM card 101 6 2 3 Inserting the MEM card 101 6 2 4 Removing the MEM card 102 6 3 Technical Data 103 6 4 CE Symbol 103 6 5 Declaration of Conformity 103 6 6 Notes on disposal 104 6 7 OpenPhone 26 s Main Menu 105 6 8 OpenPhone 27 s Main Menu 106 Index 107 ...

Page 8: ...6 ...

Page 9: ...y the device can also be used for data communication for example surfing the Internet You can activate the features and programme functions on the telephone itself or equally conveniently use the Configurator of the OpenCom 100 Get to know your telephone equipment You will discover many new functions that simplify communication and organisation considerably 1 1 1 You Need Authorisation Most of the...

Page 10: ...using your telephone Place the charging station on a non slip base Do not place either the handset or the charging station system near water moisture or in damp locations near heat sources in direct sunlight near other electrical equipment Protect your telephone from moisture dust corrosive liquids and fumes Do not use your telephone in damp rooms e g bathroom or in areas where there is a risk of ...

Page 11: ...fect medical equipment If you are using mobile telephones within a medical establishment then please observe its regulations 1 1 5 Scope of Delivery As a package the OpenPhone 26 includes a handset three batteries As a package the OpenPhone 27 includes a handset three batteries data cable belt clip MEM Card see also OpenPhone 27 with a MEM card starting on page 100 The charging station package inc...

Page 12: ...This product can only be switched off by removing the adapter plug from the mains socket The mains supply voltage in some countries is 110 V The corresponding adapter plug can be obtained as accessory Please consult with customer service of your supplier for this 2 1 3 Usage This handset like any cordless telephone operates using radio signals which do not always guarantee a connection being estab...

Page 13: ...s may occur In this case transmission quality can be diminished by multiple short transmission gaps Slight movement out of the silent zone will restore typical transmission quality The connection will be lost if the handset is moved out of range In order to avoid radio coupling into other electronic equipment we recommend the maximum possible distance min 1m between the charging station handset an...

Page 14: ...battery compartment To unlock the battery compartment cover use a pointed object e g a ballpoint pen and push it into the hole at the bottom of the handset 1 while lifting the cover away as illustrated 2 Closing the battery compartment After you have inserted the batteries see next paragraph hold the cover against the battery compartment at a slight angle 1 and push it down until it snaps shut 2 B...

Page 15: ...the mains socket Installing the charging station 2 3 Important Information About the Battery Use the battery only as directed Never use a damaged or flat battery Heat and cold reduce the performance and the lifetime of the battery A handset with either a hot or a cold battery may not function temporarily even when the battery is fully charged Dispose of used batteries in accordance with local regu...

Page 16: ... Battery 2 4 1 Commissioning Charge the batteries for approx five to six hours before using your handset for the first time This safety measure extends the lifetime of your batteries The maximum performance of the batteries is only reached after three to five charging dis charging cycles Place the handset in the charging station regularly in order to reach the optimum battery charge Be careful to ...

Page 17: ...lay The charging status of the battery is shown in the display as follows Your handset has a battery management system that has to determine the limits of the battery charging status before it can display an accurate charge level OpenPhone 26 s Charge display 75 100 charged 50 74 charged 25 49 charged 0 24 charged Frame flashes Battery nearly discharged OpenPhone 27 s Charge display 81 100 charged...

Page 18: ... Handset Subscription Checking In Your handset can be operated in up to ten different communications systems To be able to do this it must be subscribed to every system this means the handset must be checked in Normally the check in operation is performed when commissioning the handset If you are operating your handset in the OpenCom 100 communications system checking in your handset will be done ...

Page 19: ...e read out from the handset s System menu see page 77 the AC can be obtained from your system administrator or read out from the PBX Configuration Devices DECT Phones menu in the Configurator of the OpenCom 100 Web console Subscription The handset will store a subscription record for each communications system it has been checked into Each subscription record includes a name whenever the handset e...

Page 20: ...eys and Symbols 18 2 6 Displays Keys and Symbols Operating Elements on the OpenPhone 26 SOS Display Receiver on the back Loudspeaker Softkey Softkey Info key Signal key Receiver key Loudspeaker key Keypad Cancel key Microphone Arrow keys ...

Page 21: ...and Symbols 19 Operating Elements on the OpenPhone 27 SOS Display Receiver on the back Loudspeaker Softkey Softkey Info key Signal key Receiver key Loudspeaker key Keypad Cancel key Microphone Arrow keys Connector for Headset Connector for PC ...

Page 22: ... see page 23 2 6 2 Symbols in the Display Quality of the radio connection four bars means a stable radio con nection a single bar means an unstable radio connection Call state receiver key pressed Call state speaker handsfree activated Microphone switched off Ringer switched off OpenPhone 26 Battery charging status refer to OpenPhone 26 s Charge display starting on page 15 OpenCom 100 ƒ Menu œ 1 3...

Page 23: ...ne 27 You have received messages short messages E mail You have received a voice box message This requires a voicemail system to be connected to your communications system The symbol is only visible if there is no active connection to the communications system Telephone book see page 61 OpenPhone 27 only You have programmed and activated a local alarm see page 79 OpenPhone 27 only Your handset is ...

Page 24: ... registered on multiple base stations the name of the active base station and the internal call number for the handset are displayed Text line on an OpenPhone 26 OpenPhone 27 In the idle state you see the name of the communications system to which the handset is currently subscribed the internal call number that you entered during enrolment see page 77 the user name programmed for the handset see ...

Page 25: ...The functions assigned to the keys are shown in the lowest line of the display The key function changes automatically according to the operating status of the handset 2 7 1 Softkey Arrow Keys Above the arrow keys you will see symbols that identify the individual functions of the arrow keys OpenPhone 26 OpenPhone 27 Function The up arrow key allows you to select telephone numbers from the phone boo...

Page 26: ...nu or the current idle or call display When you navigate within the menu and press and hold the Esc softkey the menu closes and the telephone is in idle state again 2 7 4 Softkey Redial Allows you to select a telephone number from the redial list If a selection list e g phone book or menu is displayed you can use the arrow keys to scroll to the desired entry If a continuous text is shown e g a mes...

Page 27: ...er you receive a call while your phone is in the idle or call state In the call state when you perform input that requires invoking a new call dependent menu e g you press the R key Rto make an enquiry If you press a softkey that invokes a menu other than the one currently dis played If you are in a menu and a caller calls you the caller hears a busy signal A menu is exited automatically if for a ...

Page 28: ... software version of at least 5 22 2 7 10 Cancel Key CThis key cancels your menu selection without saving the previous entry If you are entering numbers or letters this key deletes the last character Holding C pressed deletes the complete entry 2 7 11 Signal Key R This key initiates an enquiry during a call Holding this key pressed in the idle state dials the SOS number if one has been stored 2 7 ...

Page 29: ...al times Key Upper case letter Lower case letter 1 1 1 2 A B C 2 Ä Å À Á Ã Æ Ç a b c 2 ä å à á ã æ ç 3 D E F 3 È É Ê Ë Euro sign d e f 3 è é ê ë Euro sign 4 G H I 4 Ì Í Î Ï g h i 4 ì í î ï 5 J K L 5 j k l 5 6 M N O 6 Ñ Ö Ò Ó Ô Õ Ø m n o 6 ñ ö ò ó ô õ ø 7 P Q R S 7 ß p q r s 7 ß 8 T U V 8 Ü Ù Ú Û t u v 8 ü ù ú û 9 W X Y Z 9 w x y z 9 0 OpenPhone 26 0 space OpenPhone 27 0 space OpenPhone 26 0 space ...

Page 30: ...racters in front of the cursor whereas long pressing the key deletes the complete entry The Esc key cancels the entire procedure 2 7 15 The locking of your telephone interface by the system administrator The system administrator can lock your telephone s interface via a setting for your user group With the exception of the number keys and the receiver key all keys of your telephone then have no fu...

Page 31: ...up if the communications system see also Central settings Menu starting on page 85 If your user group authorisation changes according to the time group then it is possible that the interface lock of your telephone will be can celled Please consult your system administrator if you have questions concerning your authorisation ...

Page 32: ...oom to take part in a call press the loud speaker key Lduring a call Repeat to switch off You will achieve the best quality when the handset is in a vertical position in other words when neither the loud speaker nor the microphone are covered Setting the volume During a call you can adjust the speaker or loudspeaker volume with an OpenPhone 27 also the headset volume to one of a number of levels t...

Page 33: ...it can take a moment before the OpenCom 100 communications system transmits the current time The OpenPhone 27 also has a programmable alarm function For details please refer to page 79 3 1 7 Internal and External Telephone Numbers The internal and external telephone numbers at which you can be reached are assigned when your OpenCom 100 communications system is set up 3 1 8 Multiple Connections Two...

Page 34: ...ll see the name 3 1 12 Telephone Lock You can switch the telephone lock on or off using the Protection Tele phone lock menu after entering your PIN Switching on the telephone lock changes dialling rights You may no longer be able to make external calls or only make them to a limited extent 3 1 13 Blocked Unblocked Call Numbers Your telephone can be blocked from dialling all or selected external ca...

Page 35: ...each call i e on a call by call basis then before making the call select LCR off see also the LCR off menu in the section entitled Selection Menu in the Idle State starting on page 36 This is only necessary if LCR has been configured for you in the OpenCom 100 Consult your system administrator about this Least Cost Routing LCR can be evaluated with call forwarding to external numbers provided your...

Page 36: ... the caller is also transmitted and dis played on the corresponding call key This assumes that the network provider transmits this information with the connection If the caller s number is listed in the OpenCom 100 telephone book then this local entry is displayed in pref erence CLIR feature CLIR is an abbreviation for Calling Line Identification Restriction Before dialling a telephone number you ...

Page 37: ... new call comes in The display indicates if it is an internal or an ex ternal call If call waiting protection is deactivated and you end the call the next waiting call will be signalled For more information please refer to the chapter entitled Call Queue in the OpenCom 100 Mounting and Commissioning user guide 3 1 18 Menu Before and During a Call When the handset is in the idle or call state state...

Page 38: ...ick up a call made to another telephone in your pick up group Pick up select Once you have entered the telephone number you can pick up a call to any other telephone If the other telephone is in the call state e g an answering machine is making an announcement you pick up the call The sub scriber for whom you picked up the call must belong to a user group for which Call removal authorisation is ac...

Page 39: ...presented to the called subscriber This menu item is dependent on the system settings LCR off This switches the least cost routing function off When configuring your user group the system administrator can determine that LCR should not be used In this case this menu item will not be displayed VIP call Your next call will be treated as a VIP call Even if the internal subscriber you are calling has ...

Page 40: ...scribers on the OpenCom 100 system and will inform you of the current code If your telephone is set to automatic external line seizure an external line will be seized when you press the receiver key and you can immediately dial an external number For internal calls press the star key twice before dialling the internal number If you are dialling a number for a consultation call or programming a des...

Page 41: ...er Pre dialling Enter the telephone number and press Awhen the number is complete Edit pre dialling 3 2 3 Making a Call from the Redial List OpenPhone 26 s Display C Press briefly to delete individual numbers C Press for longer to delete the entire number F Move the cursor to the entry position 12345 ƒ Menu œ 12345 Redial OK Esc ...

Page 42: ...ed from the list Phone book You can add the number to the OpenCom 100 phone book New Entry or to an existing entry Add See also Add Phone Numbers to Phone Book from Lists or During a Call starting on page 63 Delete all Following a security prompt you can delete the entire redial list Note If your internal number e g 30 has been config ured on more than one terminal you can display and edit the red...

Page 43: ...r you specified Use the arrow keys Fto select an entry Press A the selected number will be dialled Alternative Press the OK softkey Now you can select one of the telephone numbers stored in this entry Office Mobile Private Press OK again to see a list enabling you to dial the number of the selected phone book entry or to view more detailed information on the entry Dialling from the local telephone...

Page 44: ...re than once his calls are grouped in a single entry If a caller has suppressed display of the telephone number with CLIR the call will still appear in the call list In the case of several calls with unknown numbers they are then grouped together in a single entry Entries in the list of missed calls are deleted from that list if the caller has subse quently been able to contact you If a caller is ...

Page 45: ...om 100 Communications System 3 2 7 Ending a Call Press Ato end a call If the subscriber you are speaking to ends the call the busy tone for your tele phone is switched off after approx three seconds and you can be reached again If the subscriber you are speaking to ends the call while you are in hands free mode the busy tone for your telephone is switched off after a few seconds and you can be rea...

Page 46: ...ree off Here you can activate deactivate the hands free functionality This menu point is only displayed with an OpenPhone 27 Disconnect The call will be disconnected Phone book You can add the other party s phone number to the OpenCom 100 telephone book as a new entry New Entry or you can add it to an existing entry Add Please see Add Phone Numbers to Phone Book from Lists or During a Call startin...

Page 47: ...the Booking number menu item be displayed For external connections established by you it is important how the route that you are using for the connection has been configured by the system adminis trator Among other things the system administrator specifies whether a booking number is entered via the menu during the call He can however also specify that booking numbers must be entered with a code p...

Page 48: ... a busy subscriber Press the Menu softkey briefly and then select Disconnect The call will be disconnected Callback You leave your callback request with a busy subscriber not possible for hunt group numbers Pick up select Once you have entered the telephone number you can pick up a call to any other telephone If the other telephone is in the call state e g an answering machine is making an announc...

Page 49: ... door opener This menu item is only displayed if you have been given the corresponding user authorisation 3 3 Accepting Calls 3 3 1 Normal Call When you receive a call the caller s number will be displayed if transmitted If this telephone number is listed in your telephone book you will see the name of the caller instead In addition you will see whether the caller s telephone number is the office ...

Page 50: ...one for example Such a forwarded call is signalled as a normal call on your telephone External calls with unknown call number When you receive an external call where the caller indicates a different number than the one actually being transmitted CLIP no screening your display will show a next to the call number If the indicated call number is saved as a phonebook entry as usual the name will be sh...

Page 51: ...sation are signalled acoustically and vis ually OpenPhone 26 s Display The display alternately indicates Internal call waiting and the telephone number or name of the calling subscriber OpenPhone 27 s Display The display shows Internal call waiting the name and call number of the call waiting subscriber Press Rto place the current call on hold and accept the waiting call VIP call Brian Miller 24 M...

Page 52: ... you have been given the corresponding user authorisation 3 3 5 Call Waiting Menu You receive an incoming call in the call state Press the Menu softkey briefly and then select Hands free on or Hands free off Here you can activate deactivate the hands free functionality This menu point is only displayed with an OpenPhone 27 Disconnect You disconnect the current call and accept the waiting call Phon...

Page 53: ...l and or external destinations Door opener This function activates the door opener This menu item is only displayed if you have been given the corresponding user authorisation 3 4 Enquiry Toggling Transfer and Conference 3 4 1 Enquiry Toggling by Means of the R Key During a call you can consult another subscriber Press the Rkey The first call is put on hold Now dial the other internal or external ...

Page 54: ...announce the call transfer and press A Or if you do not wish to wait for the called subscriber to answer Press Aand the other subscriber will be called If the called subscriber accepts the call he she will be connected to the waiting call If the call is not accepted within a certain period of time by default 45 seconds you get an automatic callback and are connected to the original sub scriber whe...

Page 55: ...ns system s settings the external calls will be switched together in your communications system or in the exchange of you network operator Note When you call an external party and then transfer this person to another external party you will bear the costs for the call between the two external callers You have no way of influencing how long the transferred call will last The con nection is establis...

Page 56: ...also Calling Menu starting on page 44 Call Diversion You put your current caller on hold and then call another sub scriber with whom you wish to connect your current caller Enter the telephone number of the subscriber announce the call and press the Akey The call has now been transferred After transfer you are reconnected with the caller you originally put on hold Transfer You connect the subscrib...

Page 57: ...item 3 4 6 Conference Menu Note Menu items marked with an are only displayed if the corresponding user authorisation has been set in the Config urator You have initiated a 3 party conference Press the Menu softkey briefly and then select Hands free on or Hands free off Here you can activate deactivate the hands free functionality This menu point is only displayed with an OpenPhone 27 Disconnect e ...

Page 58: ...inate the conference and can now toggle between the two sub scribers Door opener This activates the door opener 3 5 Special Calls Conversations 3 5 1 Accepting an Appointment Call You can save appointments with the Appointments menu item in the Messages menu see Messages Menu starting on page 73 At the appropriate time the appointment message appears on the display and your telephone rings for a p...

Page 59: ...m 0 to 20 seconds for all subscribers on the OpenCom 100 and will be able to tell you the current value 3 5 3 Doorbell Door Opener opening the door while the telephone is in the idle state Press the Akey To open the door select the Door opener menu item in the menu displayed opening the door during a call If the doorbell signal is triggered during a call you will hear the discreet call waiting ton...

Page 60: ... call waiting tone Proceed as described in the section entitled opening the door during a call starting on page 57 Door Call Forwarding You can forward calls signalled from the doorbell to another internal or external call number a so called pharmacy line This is done by means of the following code number procedure or via the Call forwarding menu see the section entitled Call forwarding Menu start...

Page 61: ... versions Announcement with intercom the microphone of the terminal called is switched on and the person you are calling can immediately answer your announcement An announcement with intercom can only be conducted to a single system terminal not a group of terminals Announcement without intercom The called subscriber hears a special infor mation tone followed by your announcement In order to answe...

Page 62: ...play indicates Announcement and the caller s name To respond press the Akey Alternatively briefly press the Menu softkey Select Accept and confirm with OK To reject briefly press the Menu softkey Select Reject and confirm with OK The subscriber making the announcement then hears the busy tone for an announcement with intercom Your telephone switches to the hands free mode when it receives the anno...

Page 63: ...ok completely Note The OpenCom 100 phone book can also be edited from the Web console provided the system administrator has authorised you to do so Consult with the system admin istrator regarding authorisation For instructions on managing the the telephone book refer to the section entitled Phone book Menu starting on page 83 3 6 2 Phone book Menu In the idle state briefly press the upper arrow k...

Page 64: ...d search entries Note By default the Phone book menu appears in the ab breviated form without the Look up name and New preset entries If required the system administrator can use the Configurator in the Web console to activate these additional entries for your user group If the entries Look up name and New preset are not displayed you are viewing the abbreviated form of the menu for making selecti...

Page 65: ...r as new phone book entry Select New Entry and press OK Personal Central Company You can add the entry to your personal phone book If your system administrator has authorised you or the user group you are part of accordingly you can also edit the central phone book and your company s phone book Select the desired phone book and press OK Office Mobile Private Define the kind of phone number the lis...

Page 66: ...pany s phone book Select the desired phone book and press OK In the relevant phone book select the entry you would like to add a number to please also refer to the explanations under Look up name in the section entitled Phone book Menu starting on page 61 Office Mobile Private Define the kind of phone number the list entry should be saved as Confirm with OK Note If you want to edit phone book entr...

Page 67: ...n the OpenPhone 26 is in the idle state you can press and hold the speed dialling number keys 0 9 to view the associated entry in the local telephone book This copies the number to on hook dialling where you can then dial it by pressing A The local phone book s menu OpenPhone 27 New You create a new entry Enter the phone number and the name Confirm with OK Edit You edit the selected entry Save you...

Page 68: ...eatures can be set by entering code digits This is done using the or key combined with a specific string of code digits Code digit input is intended primarily for analogue telephones in your system The code digits can also be used on your system telephone and are described in the short user guide Code number Procedures this is supplied with the system You can view the up to date online summary via...

Page 69: ...r is analysed SCF Selective Call Forwarding Potentially this could be the reason why specific calls do not reach you If you have any questions concerning this functionality please consult your system administrator Messages This menu group provides information about short messages and e mails that you have received and sent You can also configure appointments and activate pre defined messages Messe...

Page 70: ...ndicated by the handset symbol When you receive an external call where the caller indicates a different number than the one actually being transmitted your display will show a next to the call number If the indicated call number is saved as a phonebook entry as usual the name will be shown along with a question mark Door calls are shown either with the call number or with the name of the doorbell ...

Page 71: ...k by the caller s name Messages that have not yet been played back are marked with a tick on the OpenPhone 26 on the OpenPhone 27 with a Messages that have been played back are marked by a Select a message and one of the following options Play Listen to the message the caller recorded You can also use the number keys 4 rewind 5 pause and 6 fast forward to control message playback Dial Call the cal...

Page 72: ...out then any further callers will hear a busy signal 4 2 3 Call forwarding Menu Notes on call forwarding You can forward internal or external calls intended for yourself with the exception of hunt group calls to another internal telephone number or provided that you have the necessary user group authorisation to another external telephone number Calls can be forwarded either immediately after a sp...

Page 73: ...llowed by the call forwarding destination Note All calls for the telephone numbers of your telephone are forwarded with the exception of hunt group numbers If a number is stored on more than one telephone then calls made to any of the other telephones will be forwarded as well Divert MSN Divert MSN is available for ISDN multi terminal accesses For each MSN you can use this form of call forwarding ...

Page 74: ... required otherwise this menu item will not be dis played Also you can configure call forwarding only for those users whose terminal has not been blocked for this type of access these users will themselves have authorisation to Prevent call forwarding by other user Enter the internal phone number for which you want calls to be forwarded The rest of the procedure is identical with the one for confi...

Page 75: ...rm the entry selection of the call number with OK Delete all You delete all messages Outgoing mail A list of messages sent by you is displayed In the same way as described in the above section you can forward or display these messages New message You can send a new message to another user First enter the text max 160 characters and then press OK Enter the internal call number of the user to whom y...

Page 76: ... Select one of these message texts and press OK If a subscriber now calls you from a system telephone the selected text appears on that subscriber s display provided his telephone is a system terminal If you don t want any message to be displayed set the text to Available Optionally you can create your own text max length 23 characters Select the Text menu entry enter the text and press OK The tex...

Page 77: ...calls internal calls external calls messages and VIP calls Select the type of call Internal External Messages VIP Then select a melody by using the arrow keys or entering a digit from 1 to 9 Note In the Configurator of the Web console the option Ringing tones as cadences is used to specify whether melo dies are to be played in full or whether all melodies are all to be played at the same speed pla...

Page 78: ...ce Chirp Short melody is also only signalled once Device You can select the combination of signal generators with which the call will be signalled An active signal generator is marked with Select the desired signal generator and switch it on or off with OK Buzzer Activate or deactivate the acoustic ringer tone If you deactivate the signal generator then this is shown in the display with the symbol...

Page 79: ...our handset to several base sta tions in the idle state it will automatically select one of the base stations in range Your handset will thus automatically register on one of the base stations on which it is subscribed to as soon as you are no longer within the range of the current base station If the handset is subscribed to one or more base sta tions the menu option Auto search is used to open a...

Page 80: ...station Your handset will automatically be regis tered at another base station as soon as it is no longer in range of the current base station Select having selected a different subscription entry If you have regis tered the handset at multiple base stations then you can select which sub scription your handset should use New You subscribe the handset PP Portable Part to the base station FP Fixed P...

Page 81: ...layed with an OpenPhone 27 For each key operation a short signal tone can be activated With OK you activate or deactivate the key click Alarm This menu entry is only displayed with an OpenPhone 27 You can set a time between 00 00 and 23 59 at which time the handset will emit an acoustic signal The signal type is defined by the ringer tone setting for external calls The alarm signal lasts approxima...

Page 82: ...n the Silent charging function described below is off Silent charg OpenPhone 26 Silent Charging OpenPhone 27 The handset does not signal any calls as long as it is in the charger This applies to acoustic signalling via the ringer to visual signalling and for signalling by the vibration alarm As soon as you remove the handset from the charger calls are signalled again Use the OK softkey to activate...

Page 83: ...ll protection for all calls or for internal calls only for external calls only When call protection is acti vated the caller hears either the idle or the busy tone The system administrator configures this when configuring user groups Note Call protection is only activated on the telephone on which it was set Even if your internal telephone number is configured on other telephones call protection i...

Page 84: ...find these features in the call dependent menus First select Connections and then select Call pick up then Pick up This accepts a call for another telephone in your pick up group If the called subscriber is a member of a user group for which pick up pro tection is active then you cannot pick up calls to this subscriber s number Pick up select You can answer a call for any other telephone To do thi...

Page 85: ...ection call waiting protection or call forwarding is activated on the internal subscriber s telephone this function overrides these restrictions and signals your call N B this only works if the subscriber has a system terminal Door opener This activates the door opener Phone book This opens the telephone book of the OpenCom 100 You can now call one of the stored subscriber numbers see also Making ...

Page 86: ...ll to call i e before you dial the destination telephone number In the central telephone book you can assign a speed dialling number to one or several telephone numbers in the telephone book entry The system will offer a speed dialling number You can accept this number with OK Alterna tively you can delete this speed dialling number using the Ckey enter another one which is not in use and confirm ...

Page 87: ...4 2 10 Central settings Menu In this menu you can define rules and settings for the time management of your system The Time control menu item is available if the user group of your telephone has been granted Time control in the Configurator The Date Time menu item is available if the user group of your telephone has been granted Configurator Expert in the Configurator If you do not have either of ...

Page 88: ...e info list then OpenPhone 26 the Info symbol flashes slowly in the display OpenPhone 27 the Info key flashes In the idle state briefly press the Info key Band then select Missed calls This menu item is only available when there are entries in your missed calls list refer to the section entitled Missed calls on page 68 Voicebox mess This menu item is only available when there are entries in the vo...

Page 89: ...ctive You can use this menu item to deactivate call protection again see also the section entitled Call protection on page 81 Call diversion This menu item is only available if you have activated call diversion You can use this menu item to re programme call diversion see also the section entitled Call diversion on page 71 Hunt group If your device belongs to one or more hunt groups a list of corr...

Page 90: ...Features and Menus The Menus 88 Note In order to be able to use the Info key your OpenCom 100 communications systems must be using a software version of at least 5 22 ...

Page 91: ...ng programme You will find the required software on the OpenCom 100 s system CD A USB data cable is part of the scope of delivery of your OpenPhone 27 5 1 2 Procedure Carry out the following steps in order to update the firmware of your OpenPhone 27 The described USB driver installation will also be required for the data communication see Data Communication starting on page 91 1 Under Windows 2000...

Page 92: ...tant for the driver installation Insert the OpenCom 100 s system CD and follow directions of the assistant Note Two drivers will be installed USB and UART drivers 4 You can now start the OpenPhone 27 firmware actualisation application pro vided on the System CD You show see the following ...

Page 93: ...upplied on the accompanying CD on your PC In order to do this you must first register your OpenPhone 27 as OpenPhone 27 28 Data You can obtain further information via the Online help of OpenCom Configuration program You can then surf the Internet send and receive e mails and access the OpenCom LAN We would like to point out here that the software and hardware descriptions of the companies named ar...

Page 94: ... cator Parallel to the installation please also read the information in the ReadMe htm file in the root folder of the CD and or the Current Information on the start screen of the installation program 5 3 2 Important prerequisite for installation Please note If you have already installed an ISDN modem or ISDN card in your computer you must first uninstall or deactivate the driver software for this ...

Page 95: ...configuration The installation program will then start Please follow the instructions on the screen After the welcome screen the licence agreement and possibly a message concerning existing ISDN installations you will come to the path selection If you would prefer a different target folder click on Change and select a suitable folder After exiting this screen by clicking on Next you reach the inst...

Page 96: ...ot modified the default values then in your start menu under Programs there should be a folder OpenCom which in turn contains a folder OpenPhone 27 In this folder you will have the CAPI Control entry When the PC has restarted you will see on the right hand side of the Windows taskbar a LED symbol for the CAPI driver The colour of the LED indicates the port status red deactivated yellow no link to ...

Page 97: ...usly then a con nection via the OpenCom 100 dial up interface has the advantage that only one connection to the ISP is required In this way money is saved 5 4 1 Access via the OpenCom dial up interface RAS Via the integrated router you can use the OpenCom dial up interface to connect to the ISP The connection is made to the Internet Service Provider set in the OpenCom Configurator under NET Config...

Page 98: ... via the OpenCom integrated router For further information see Settings for an Internet connection via the PC dial up network starting on page 97 To guard against the creation of undesired dial up connections you should activate connection monitoring in the CAPI Control settings screen under Security tab for example by checking confirm each new connection 5 4 3 Setting up the OpenPhone 27 First re...

Page 99: ...tion to your Internet Service Provider can then be configured as explained in the following description Configuring the connection Prerequisites In order to be able to browse the Internet from your PC you require access via a provider In order to configure your connection you will be require the following information dial up number user name password 5 4 5 Setting up the dial up networking access ...

Page 100: ...Setting up the OpenCom dial up network access RAS Before connecting to your Internet Service Provider via the OpenCom RAS interface with integrated router the following settings are necessary One of the user s assigned user groups must have NET Configuration RAS set to active The menu options under NET Configuration RAS the RAS interface must have the Status set to active an internal telephone ass...

Page 101: ...pear in the status line next to the time In the display of the Open Phone 27 you will see the words Data connection 5 5 Removing the Driver If at a later date you wish to remove the driver software from your PC please proceed as follows 1 End driver operation by clicking on the LED symbol on the right hand side of the taskbar with the right hand mouse button You will possibly have to end other act...

Page 102: ...the equipment with an anti static cloth or a soft damp leather cloth then with a dry cloth Note Never spray your telephone with cleaning fluid or sol vents Clean the handset and charging station with a lint free cloth If your telephone or one of the accessories fails to function correctly contact your supplier s customer service 6 2 OpenPhone 27 with a MEM card 6 2 1 General Information The OpenPh...

Page 103: ...e e g as replacement 6 2 3 Inserting the MEM card Safety Notice The MEM card must be handled with a great deal of care The contacts must be free of dust moisture fat etc Do not store the MEM card in warm areas e g direct sunlight Do not bend the MEM card the contacts can be broken The MEM card is inserted in the battery compartment under the batteries 1 Using your finger first remove the small MEM...

Page 104: ...MEM card down until it locks in with an audible sound 6 Close the MEM card compartment with the cover slide the cover notches into the case until the cover complete covers the MEM card 7 Insert the batteries see page 12 and close the battery compartment see page 12 6 2 4 Removing the MEM card It is only necessary to remove the MEM card if you pass on the handset or if you need the MEM card for a n...

Page 105: ...ty The OpenPhone 26 and the OpenPhone 27 conform to the requirements set down in the EU directive 99 5 EC The declarations of conformity can be viewed at the Aastra DeTeWe Web site at http www Aastra DeTeWe de Standards DECT GAP CAP Display OpenPhone 26 3 line graphic display OpenPhone 27 5 line graphic display Handset weight approx 140 g including batteries Handset dimensions 146 x 53 x 28 mm L x...

Page 106: ...ste to be disposed of and the amount of hazardous substances from electrical and electronic equipment in waste The product that you have purchased was developed in line with the current state of the art in an environmentally friendly manner and with a view to recycling It therefore meets the specifications of the European directives The product is labelled with the symbol illustrated If you wish t...

Page 107: ...protect Telephone lock Baby call Change PIN Availability Call wait Prot Connections Call pick up Dial Phone book New entry Edit Applications Voicebox Servermenu Central settings Time control Date Time Missed calls Accepted calls Voicebox mess Volume Ringer settings Info tones Subscribe IPEI Auto Keylock SOS Key Aut Call answ Silence Charg Username Language Display Contrast Default setting Pick up ...

Page 108: ...ll protect Telephone lock Baby call Change PIN Availability Call wait Prot Connections Call pick up Dial Phone book New entry Edit Applications Voicebox Server menu Central settings Time control Date Time Missed calls Accepted calls Voicebox mess Melody Type Device Volume Subscription IPEI Auto Key Lock Key Click Alarm SOS key Auto Answer Silent Charging CoverageWarn User Name Language Contrast Pi...

Page 109: ...12 Blocked unblocked call numbers 32 Booking number 45 54 56 Busy Menu 46 C Call Accepting 51 Deflecting 50 51 Menu 50 Parking 44 50 Pick up 82 Rejecting 50 51 Transferring to an external subscriber 53 Transferring to an internal subscriber 52 Unparking 36 Call Diversion 54 Call forwarding 71 Door 72 External line seizure 38 For other users 72 For your telephone 71 Menu 70 MSN 38 71 Call indicator...

Page 110: ...ooks 61 Conference 51 54 Ending 56 Menu 55 Confirmation tones 75 Connections Menu 82 Coverage warning 75 80 Customer service and warranty 100 D Date 86 DECT 10 Default setting 81 Deflect call 50 Dial 82 Disconnect 44 46 47 50 54 55 Display 18 Contrast 81 Lines 20 Door Call Forwarding 58 Door opener 37 46 47 50 51 54 56 57 83 Doorbell 57 58 DTMF 32 E E mail 21 26 73 Enquiry 51 Entrance intercom 58 ...

Page 111: ...e 80 Least Cost Routing LCR 33 switching off 37 Line seizure 38 Loudspeaker 18 19 Loudspeaker key 25 M Main Menu 67 Main menu 37 105 106 Making a Call 39 Melody 75 76 Menu Active features 87 Applications 67 85 Before and during a call 35 Busy 46 Call 50 Call forwarding 67 70 Calling 44 Calls 67 68 Call waiting 50 Central settings 68 85 Conference 55 Connections 67 82 During a call 47 Info 86 Main ...

Page 112: ... R Radio connection Quality 20 Silent zones 11 RAS 95 98 Receiver key 25 Redial list 21 Redialling 32 36 Calling from a list 39 Remote charges 70 Removing the Driver 99 Reset PP 81 Reset settings 81 Ringer off 20 Ringer Settings 76 Ringer settings 75 S Safety precautions 8 Seizing a line 38 Server menu 85 Short messages 21 26 73 Signal key 26 Silent charging 80 Softkey Arrow keys 23 Esc 24 Menu 25...

Page 113: ...Time control 85 Toggling 31 51 54 56 Tone dialling 32 Transfer 51 54 56 To external subscriber 53 To internal subscribe 52 Transmission of Call Numbers 33 U Unparking calls 36 Updating the Software 89 USB Connection 89 Username 80 V VIP call 46 48 83 Initiating 37 Virtual number 48 Visual call indicator 31 Voicebox 85 Messages 21 26 Querying 43 Voicemail system 70 Volume 75 Adjusting during a call...

Page 114: ...Index 112 Notes ...

Page 115: ......

Page 116: ...Aastra DeTeWe GmbH Zeughofstraße 1 D 10997 Berlin www Aastra DeTeWe de As of May 2007 Subject to changes ...

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