Telephoning
Enquiry, Toggling, Transfer and Conference
52
OpenPhone 27’s Display
The subscriber in enquiry and the current call-partner are displayed.
Press
R
again to return to the first call. Press
R
repeatedly to toggle between the
two calls.
To end the enquiry/toggling press the
Menu
softkey and select the
Disconnect
menu item. If you press the
R
key again, you are connected to the subscriber on
hold again.
Pressing
A
transfers your first call to the subscriber you consulted.
3.4.2 Transferring an Internal/External Call to an
Internal Subscriber
You have dialled an internal consultation call (see
Enquiry/Toggling by Means of the
If the called subscriber accepts the call, announce the call transfer and press
A
.
Or if you do not wish to wait for the called subscriber to answer: Press
A
and the
other subscriber will be called.
If the called subscriber accepts the call, he/she will be connected to the waiting
call. If the call is not accepted within a certain period of time (by default 45
seconds), you get an automatic callback and are connected to the original sub-
scriber when you press
A
again.
The period of time after which a recall is made can be changed by your system
administrator. Ask your administrator for the current time value.
While a call is being transferred to another internal subscriber, the caller hears
music on hold. The setting
Music on hold upon transfer on calling
in the
Config-
urator
of the Web console specifies whether callers continue to hear music on
hold on recall, or whether they hear the ringing tone again.
R: Anne Johnson
Brian Miller
24
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Summary of Contents for OpenPhone 26
Page 1: ...OpenPhone 26 27 on the OpenCom 100 Communications System User Guide ...
Page 8: ...6 ...
Page 114: ...Index 112 Notes ...
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