Dell PP29L, Owner'S Manual

Page: 77 / 170

Troubleshooting
77
Starting the Dell Diagnostics From the Drivers and Utilities Media
1
Insert your Drivers and Utilities media.
2
Shut down and restart the computer.
3
When the DELL logo appears, press <F12> immediately.
NOTE:
Keyboard failure may result when a key on the keyboard is held down
for extended periods of time. To avoid possible keyboard failure, press and
release <F12> in even intervals until the boot device menu appears.
4
At the boot device menu, use the up- and down-arrow keys to highlight
CD/DVD/CD-RW , and then press <Enter>.
NOTE:
The Quickboot feature changes the boot sequence for the current
boot only. Upon restart, the computer boots according to the boot sequence
specified in system setup.
5
Select the Boot from CD-ROM option from the menu that appears, and
then press <Enter>.
6
Type
1
to start the Drivers and Utilities menu, and then press <Enter>.
7
Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple
versions are listed, select the version appropriate for your computer.
8
At the Dell Diagnostics Main Menu , select the test you want to run.
NOTE:
Write down any error codes and problem descriptions exactly as they
appear and follow the instructions on the screen.
9
After all tests have completed, close the test window to return to the Dell
Diagnostics
Main Menu .
10
Remove your Drivers and Utilities media, then close the Main Menu
window to exit the Dell Diagnostics and restart the computer.
book.book Page 77 Thursday, August 7, 2008 5:00 PM