700030003
The node cannot perform read or write operations on the authentication database files.
Description
This event typically appears when a node does not have quorum or otherwise cannot access the authentication database files.
This event also sometimes appears when a node starts up. In that case, the event frequently resolves itself within five minutes.
If the event resolves itself, no action is required.
Administrator action
If the event does not resolve itself within five minutes, review the node status through the PowerScale web administration
interface and resolve any apparent issues.
If the event persists, gather logs, and then contact Technical Support for additional troubleshooting. For instructions on how to
gather cluster logs, see
.
700030004
The authentication service is unavailable.
Description
The node cannot contact an authentication server for the specified domain. By design, the node periodically attempts to
re-establish communication with the domain. If the node successfully connects to the domain, the event clears itself.
Administrator action
If the event does not clear itself within five minutes or if it recurs, perform the following steps on the node on which the issue
occurred:
1. Ping the authentication server.
●
If the ping operation fails, confirm that network connectivity exists between the cluster and the authentication server.
○
If you can establish contact between the cluster and the authentication server, attempt to ping the authentication
server again to see if the issue has resolved.
○
If you cannot establish contact between the cluster and the authentication server, attempt to resolve any network
connectivity issues.
●
If the ping operation succeeds, verify that your authentication server is online and functional.
If the event persists, gather logs, and then contact Technical Support for additional troubleshooting. For instructions on how to
gather cluster logs, see
.
700030005
An Active Directory service provider is missing a required SPN.
Administrator action
1. View the configured SPNs for the Active directory service provider by running the following command:
isi auth ads spn check
<provider-name>
Software events
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