Dell Inspiron 5391, Service Manual

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You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary
operating system due to software or hardware failures.
For more information about the Dell SupportAssist OS Recovery, see Dell SupportAssist OS Recovery User's Guide at www.dell.com/
support .
Flashing BIOS (USB key)
Steps
1. Follow the procedure from step 1 to step 7 in " Flashing the BIOS " to download the latest BIOS setup program file.
2. Create a bootable USB drive. For more information see the knowledge base article SLN143196 at www.dell.com/support .
3. Copy the BIOS setup program file to the bootable USB drive.
4. Connect the bootable USB drive to the computer that needs the BIOS update.
5. Restart the computer and press
F12 when the Dell logo is displayed on the screen.
6. Boot to the USB drive from the One Time Boot Menu .
7. Type the BIOS setup program filename and press Enter .
8. The BIOS Update Utility appears. Follow the instructions on the screen to complete the BIOS update.
Flashing the BIOS
About this task
You may need to flash (update) the BIOS when an update is available or when you replace the system board.
Follow these steps to flash the BIOS:
Steps
1. Turn on your computer.
2. Go to
www.dell.com/support .
3. Click Product support , enter the Service Tag of your computer, and then click Submit .
NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.
4. Click Drivers & downloads > Find it myself .
5. Select the operating system installed on your computer.
6. Scroll down the page and expand
BIOS .
7. Click Download to download the latest version of the BIOS for your computer.
8. After the download is complete, navigate to the folder where you saved the BIOS update file.
9. Double-click the BIOS update file icon and follow the instructions on the screen.
Flea power release
About this task
Flea power is the residual static electricity that remains on the computer even after it has been powered off and the battery has been
removed. The following procedure provides the instructions on how to conduct flea power release:
Steps
1. Turn off your computer.
2. Remove the
base cover .
3. Remove the battery .
4. Press and hold the power button for 15 seconds to drain the flea power.
5. Replace the
battery .
6. Replace the base cover .
Troubleshooting 79