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Printing quality problems

278

6. Troubleshooting

Curl

If the printed paper is curled or paper does not feed into the machine:

• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.

• Change the printer’s paper option and try again. Go to

Printing Preferences

, click the

Paper

tab, and set type to

Thin

(see

"Opening printing preferences" on page 50).

• An unknown image

repetitively appears on a few
sheets

• Loose toner

• Light print or contamination

occurs

Your machine is probably being used at an altitude of 1,000 m (3,281 ft) or above.The high altitude may affect the print quality, such
as loose toner or light imaging. Change the altitude setting for your machine (see "Altitude adjustment" on page 206).

Condition

Suggested solutions

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Summary of Contents for B1165nfw

Page 1: ...ion concerning installation basic operation and troubleshooting on windows ADVANCED This guide provides information about installation advanced configuration operation and troubleshooting on various OS environments Some features may not be available depending on models or countries ...

Page 2: ...9 Basic copying 54 Basic scanning 59 Basic faxing 60 3 Maintenance Ordering supplies and accessories 66 Available supplies 67 Available maintenance parts 68 Installing accessories 69 Storing the toner cartridge 70 Redistributing toner 72 Replacing the toner cartridge 74 Monitoring the supplies life 76 Setting the toner low alert 77 Cleaning the machine 78 Tips for moving storing your machine 84 4 ...

Page 3: ...3 BASIC 5 Appendix Specifications 104 Regulatory information 113 Copyright 126 ...

Page 4: ...now before using the machine Key benefits 5 Features by models 7 Useful to know 10 About this user s guide 11 Safety information 12 Machine overview 17 Control panel overview 21 Turning on the machine 23 Installing the driver locally 24 Reinstalling the driver 27 ...

Page 5: ...ed using the Print Screen key on the keyboard see Accessing management tools on page 246 Dell Easy Printer Manager and Printing Status or Smart Panel is a program that monitors and informs you of the machine s status and allows you to customize the machine s settings see Using Dell Printer Status on page 254 Dell Easy Document Creator is an application to help users scan compile and save documents...

Page 6: ...e System requirements on page 109 Your machine is equipped with a USB interface and or a network interface AirPrint AirPrint allows you to wirelessly print directly from iPhone iPad and iPod touch running iOS 4 2 or later Supports various wireless network setting method Using the WPS Wi Fi Protected Setup button You can easily connect to a wireless network using the WPS button on the machine and t...

Page 7: ...PS printer driver XPS printer drivera Direct Printing Utility Dell Easy Printer Manager Scan to PC settings Fax to PC settings Device Settings Dell Easy Document Creator Dell Printer Status Smart Panel Easy Eco Driver Fax Dell Network PC Fax a For XPS driver it is only supported for Windows through the Dell website www Dell com Features B1165nfw Hi Speed USB 2 0 Network Interface Ethernet 10 100 B...

Page 8: ...matic Document Feeder DADF Automatic Document Feeder ADF Handset Fax Multi send Delay send Priority send Duplex send Secure receive Duplex print Send Receive forward fax Features B1165nfw Scan Scanning to email Scanning to SMB server Scanning to FTP server Duplex scan Scan to PC PaperPort 14 found in CD2 Features B1165nfw ...

Page 9: ... Clone Book 2 up 4 up Adjust background Margin shift Edge erase Gray enhance Duplex copy a Depending on your country wireless LAN card may not be available For some counties only 802 11 b g can be applied Contact your local Dell dealer or the retailer where you bought your machine b Windows only Features B1165nfw ...

Page 10: ...Check the meanings of LED indications in this manual and troubleshoot accordingly see Understanding the status LED on page 96 A paper jam has occurred Open and close the scan unit see Front view on page 18 Check the instructions on removing jammed paper in this manual and troubleshoot accordingly see Clearing paper jams on page 92 Printouts are blurry The toner level might be low or uneven Shake t...

Page 11: ...n its options or model you purchased The screenshots in this administrator s guide may differ from your machine depending on the machine s firmware driver version The procedures in this user s guide are mainly based on Windows 7 1 Conventions Some terms in this guide are used interchangeably as below Document is synonymous with original Paper is synonymous with media or print media Machine refers ...

Page 12: ...d is damaged or if the electrical outlet is not grounded This could result in electric shock or fire Do not place anything on top of the machine water small metal or heavy objects candles lit cigarettes etc This could result in electric shock or fire If the machine gets overheated it releases smoke makes strange noises or generates an odd odor Immediately turn off the power switch and unplug the m...

Page 13: ...ectric shock or fire If the plug does not easily enter the electrical outlet do not attempt to force it in Call an electrician to change the electrical outlet or this could result in electric shock Do not allow pets to chew on the AC power telephone or PC interface cords This could result in electric shock or fire and or injury to your pet Do not forcefully pull the paper out during printing It ca...

Page 14: ...om lifting do not lift the machine Ask for help and always use the appropriate amount of people to lift the device safety Then lift the machine If the machine weighs under 20 kg 44 09 lbs lift with 1 person If the machine weighs 20 kg 44 09 lbs 40kg 88 18 lbs lift with 2 people If the machine weighs more than 40 kg 88 18 lbs lift with 4 or more people The machine could fall causing injury or machi...

Page 15: ...iminish performance and could result in electric shock or fire The machine should be connected to the power level which is specified on the label If you are unsure and want to check the power level you are using contact the electrical utility company a AWG American Wire Gauge Unplug this product from the wall outlet before cleaning the inside of the machine Do not clean the machine with benzene pa...

Page 16: ... can be dangerous if inhaled or ingested Using recycled supplies such as toner can cause damage to the machine In case of damage due to the use of recycled supplies a service fee will be charged For supplies that contain toner dust toner cartridge waste toner bottle imaging unit etc follow the instructions below When disposing of the supplies follow the instructions for disposal Refer to the resel...

Page 17: ...e Software CDa a The software CD contains the print drivers user s guide and software applications Handsetb b Handset model only see Features by models on page 7 Misc accessoriesc c Miscellaneous accessories included with your machine may vary by country of purchase and specific model ...

Page 18: ...ptional goods may not be available depending on model or country see Features by models on page 7 Type A 1 Scanner lid 7 Output tray 7 6 1 2 5 4 8 9 10 11 3 2 Control panel 8 Scanner glass 3 Handle 9 Scan unita b 4 Tray 10 Inner cover 5 Tray handle 11 Toner cartridge 6 Output support a Close the scanner lid before opening the scan unit b Be careful not to pinch your fingers ...

Page 19: ... width guide on a document feeder 4 Document feeder output support 14 Document feeder input support 5 Control panel 15 Document feeder input tray 6 Handle 16 Handseta 7 Tray 17 Scan unitb c 8 Tray handle 18 Inner cover 9 Output support 19 Toner cartridge 10 Output tray a Handset model only see Features by models on page 7 b Close the scanner lid before opening the scan unit c Be careful not to pin...

Page 20: ...l There are various types of machine Some features and optional goods may not be available depending on model or country see Features by models on page 7 Type A Type B 1 USB port 2 Power receptacle 1 2 1 USB port 2 Network port 3 Extension telephone socket EXT 4 Telephone line socket LINE 5 Power receptacle 1 3 4 2 5 ...

Page 21: ...card copying on page 57 4 Power Wakeup Turns the power on or off or wakes up the machine from the power save mode If you need to turn the machine off press this button for more than three seconds 5 Fax Switches to Fax mode 6 Copy Switches to Copy mode 7 Scan Switches to Scan mode 8 Menu Opens Menu mode and scrolls through the available menus see Menu overview on page 29 9 Left Right Arrows Scrolls...

Page 22: ...eypad letters and numbers on page 207 16 OnHook Dial When you press this button you can hear a dial tone Then enter a fax number It is similar to making a call using speaker phone see Receiving manually in Tel mode on page 240 17 Redial Pause Redials the recently sent fax number or received caller ID in ready mode or inserts a pause into a fax number in edit mode see Redialing the fax number on pa...

Page 23: ... the machine has a power switch Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 18 2 Press Power Wakeup button on the control panel If you want to turn the power off press and hold Power Wakeup button for about 3 seconds ...

Page 24: ...ws 1 Make sure that the machine is connected to your computer and powered on If the Found New Hardware Wizard appears during the installation procedure click Cancel to close the window 2 Insert the supplied software CD into your CD DVD drive The software CD should automatically run and an installation window will appear If the installation window does not appear click Start All programs Accessorie...

Page 25: ... You need have a Microsoft account to use the Windows Store 1 From Charms select Search 2 Click Store 3 Search and click Dell Printer Experience 4 Click Install If you install the driver using the supplied software CD V4 driver is not installed If you want to use the V4 driver in the Desktop screen you can download from the Dell website www Dell com find your product Support or downloads If you wa...

Page 26: ...ment tools you need to install them using the supplied software CD You can download Dell Printer Experience app from the Windows Store You need have a Microsoft account to use the Windows Store 1 From Charms select Search 2 Click Store 3 Search and click Dell Printer Experience 4 Click Install ...

Page 27: ... the installation window 3 Insert the software CD into your CD DVD drive and install the driver again see Installing the driver locally on page 24 From the Windows 8 Start Screen 1 Make sure that the machine is connected to your computer and powered on 2 Click on the Uninstall Dell Printer Software tile in the Start screen 3 Follow the instructions in the window If you cannot find a Dell Printer S...

Page 28: ...tup This chapter provides information about the overall menu structure and the basic setup options Menu overview 29 Machine s basic settings 35 Media and tray 37 Basic printing 49 Basic copying 54 Basic scanning 59 Basic faxing 60 ...

Page 29: ... on page 177 1 Accessing the menu 1 Select the Fax Copy or Scan button on the control panel depending on the feature to be used 2 Select Menu until the menu you want appears on the bottom line of the display and press OK 3 Press the arrows until the needed menu item appears and press OK 4 If the setting item has sub menus repeat step 3 5 Press OK to save the selection 6 Press Stop Clear to return ...

Page 30: ...etup Sending Redial Times Redial Term Prefix Dial ECM Mode Send Report Image TCR Dial Modea Items Options Fax Setup Continue Receiving Receive Mode Ring To Answer Stamp RCV Name RCV Start Code Auto Reduction Discard Size Junk Fax Setup DRPD Modea Change Default Resolution Darkness Contrast Scan Size Auto Report On Off Manual TX RX On Off Items Options ...

Page 31: ... Normal Dark 1 Dark 5 Light 5 Light 1 Items Options Copy Feature Continue Contrast Normal Dark 1 Dark 5 Light 5 Light 1 Original Type Text Text Photo Photo Layout Normal 2 Up 4 Up ID Copy Poster Copy Clone Copy Adjust Bkgd Off Auto Enhance Lev 1 Enhance Lev 2 Erase Lev 1 Erase Lev 4 Items Options ...

Page 32: ...arge Darkness Contrast Original Type Adjust Bkgd Items Options System Setup Machine Setup Machine ID Fax Number Date Time Clock Mode Language Power Save Wakeup Event System Timeout Altitude Adj Auto Continueb Paper Mismatch Paper Substit b Toner Save Eco Settings Paper Setup Paper Size Paper Type Margin Items Options ...

Page 33: ...nk Fax Network Conf Usage Counter Fax Options Maintenance CLR Empty Msg c Supplies Life Serial No TonerLow Alert Items Options System Setup Continue Clear Setting All Settings Fax Setup Copy Setup System Setup Network Setupc Address Book Fax Sent Fax Received Network c TCP IP IPv4 DHCP BOOTP Static TCP IP IPv6 IPv6 Activate DHCPv6 Config Ethernet Speed Automatic 10Mbps Half 10Mbps Full 100Mbps Hal...

Page 34: ...i Direct WPS Setting WLAN Setting WLAN Default WLAN Signal Clear Setting Network Conf a This option may not be available depending on your country b This option only appears if Paper Mismatch is enabled c This option only appears when small amount of toner is left in the cartridge Items Options ...

Page 35: ...ate Time When you set the time and date they are used in delay fax and delay print They are printed on reports If however they are not correct you need to change it for the correct time being Enter the correct time and date using arrows or numeric keypad see Keypad letters and numbers on page 207 Month 01 to 12 Day 01 to 31 Year requires four digits Hour 01 to 12 Minute 00 to 59 Clock Mode You can...

Page 36: ...fected by atmospheric pressure which atmospheric pressure is determined by the height of the machine above sea level Before you set the altitude value determine the altitude where you are see Altitude adjustment on page 206 4 Select the option you want then press OK 5 Press OK to save the selection 6 Press Stop Clear to return to ready mode Refer to below links to set other settings useful for usi...

Page 37: ... inflammable print media can cause a fire Use designated print media see Print media specifications on page 106 The use of inflammable media or foreign materials left in the printer may lead to overheating of the unit and in rare cases may cause a fire 2 Tray overview To change the size you need to adjust the paper guides 1 Paper width guide 2 Tray Illustrations on this user s guide may differ fro...

Page 38: ...e depending on its options or models Check your machine type see Front view on page 18 1 Open the tray Then adjust the tray size to the media size you are loading see Tray overview on page 37 2 Flex or fan the edge of the paper stack to separate the pages before loading papers 3 Place the paper with the side you want to print facing up 1 2 ...

Page 39: ...hen you print a document set the paper type and size for the tray see Setting the paper size and type on page 44 The settings made from the machine driver override the settings on the control panel a To print in application open an application and start the print menu b Open Printing Preferences see Opening printing preferences on page 50 c Press the Paper tab in Printing Preferences and select an...

Page 40: ...e available paper see Print media specifications on page 106 Flatten any curl on postcards envelopes and labels before loading them into the in the tray When printing on special media you must follow the loading guidelines see Printing on special media on page 40 5 Printing on special media The table below shows the special media usable in tray The media is also shown in the Printing Preferences T...

Page 41: ...uction should lie flat with less than 6 mm curl and should not contain air Condition should not be wrinkled nicked nor damaged Temperature should resist the heat and pressure of the machine during operation Use only well constructed envelopes with sharp and well creased folds Do not use stamped envelopes Do not use envelopes with clasps snaps windows coated lining self adhesive seals or other synt...

Page 42: ...e Avoid printing over the area where the envelope s seams meet Labels To avoid damaging the machine use only labels designed for use in laser printers When selecting labels consider the following factors Adhesives Should be stable at your machine s fusing temperature about 170 C 338 F Arrangement Only use labels with no exposed backing between them Labels can peel off sheets that have spaces betwe...

Page 43: ...aper When loading preprinted paper the printed side should be facing up with an uncurled edge at the front If you experience problems with paper feeding turn the paper around Note that print quality is not guaranteed Must be printed with heat resistant ink that will not melt vaporize or release hazardous emissions when subjected to the machine s fusing temperature for 0 1 second about 170 C 338 F ...

Page 44: ...button on the control panel 2 Press System Setup Paper Setup Paper Size or Paper Type 3 Select the tray and the option you want 4 Press OK to save the selection 5 Press Stop Clear to return to ready mode The settings set from the machine driver override the settings on the control panel a To print from an application open an application and start the print menu b Open Printing Preferences see Open...

Page 45: ...ur machine type see Front view on page 18 8 Preparing originals Do not load paper smaller than 142 x 148 mm 5 6 x 5 8 inches or larger than 216 x 356 mm 8 5 x 14 inches Do not attempt to load the following paper in order to prevent paper jam low print quality and machine damage Carbon paper or carbon backed paper Coated paper Onion skin or thin paper Wrinkled or creased paper Curled or rolled pape...

Page 46: ... depending on its options or models Check your machine type see Front view on page 18 On the scanner glass Using the scanner glass you can copy or scan originals You can get the best scan quality especially for colored or gray scaled images Make sure that no originals are in the document feeder If an original is detected in the document feeder the machine gives it priority over the original on the...

Page 47: ...opying a page from a book or magazine lift the scanner lid until its hinges are caught by the stopper and then close the lid If the book or magazine is thicker than 30 mm start copying with the scanner lid open Be careful not to break the scanner glass You may get hurt Do not put hands while closing the scanner lid The scanner lid may fall on your hands and get hurt Do not look the light from insi...

Page 48: ...riginal face up into the document feeder input tray Make sure that the bottom of the original stack matches the paper size marked on the document input tray 4 Adjust the document feeder width guides to the paper size Dust on the document feeder glass may cause black lines on the printout Always keep the glass clean see Cleaning the machine on page 78 ...

Page 49: ... printing on page 257 The following Printing Preferences window is for Notepad in Windows 7 1 Open the document you want to print 2 Select Print from the File menu 3 Select your machine from the Select Printer list 4 The basic print settings including the number of copies and print range are selected within the Print window To take advantage of the advanced printing features click Properties or Pr...

Page 50: ...ferences The Printing Preferences window that appears in this user s guide may differ depending on the machine in use When you select an option in Printing Preferences you may see a warning mark or An mark means you can select that certain option but it is not recommended and an mark means you cannot select that option due to the machine s setting or environment For Windows 8 user see Opening more...

Page 51: ...s on page 254 Using a favorite setting The Presets option which is visible on each preferences tab except for the Dell tab allows you to save the current preferences for future use To save a Presets item follow these steps 1 Change the settings as needed on each tab 2 Enter a name for the item in the Presets input box 3 Click Add When you save Presets all current driver settings are saved ...

Page 52: ...o printing The Eco function cuts toner consumption and paper usage The Eco function allows you to save print resources and lead you to eco friendly printing If you press the Eco button from the control panel eco mode is enabled The default setting of Eco mode is Multiple Pages per Side 2 and Toner Save Setting Eco mode on the control panel You can set the machine s settings by using the Device Set...

Page 53: ...he settings from the machine s control panel None Disables Eco mode Eco Printing Enables eco mode Activate the various Eco items you want to use Password If the administrator fixed to enable the Eco mode you have to enter the password to change the status Result simulator ResultSimulator shows the results of reduced emission of carbon dioxide used electricity and the amount of saved paper in accor...

Page 54: ... Stop Clear and the copying will stop 16 Changing the settings for each copy Your machine provides default settings for copying so that you can quickly and easily make a copy If you press the Stop Clear button twice while setting the copy options all of the options you have set for the current copy job will be canceled and returned to their default status Or they will automatically return to their...

Page 55: ...eas of an image 1 Select copy Menu Copy Feature Contrast on the control panel 2 Select the option you want and press OK Select Dark to heighten the contrast and select Light to reduce it 3 Press Stop Clear to return to ready mode Original The original setting is used to improve the copy quality by selecting the document for the current copy job 1 Select copy Menu CopyFeature OriginalType on the co...

Page 56: ...not available To select from the predefined copy sizes 1 Select copy Menu Copy Feature Reduce Enlarge on the control panel 2 Select the option you want and press OK 3 Press Stop Clear to return to ready mode To scale the copy by directly entering the scale rate 1 Select copy Menu Copy Feature Reduce Enlarge Custom on the control panel 2 Enter the copy size you want using the numeric keypad 3 Press...

Page 57: ...ss to use this feature If the machine set to Eco mode this feature is not available Depending on the model the operating procedure may differ 1 Press ID Copy on the control panel 2 Place the front side of an original facing down on the scanner glass where arrows indicate as shown Then close the scanner lid 3 Place Front Side and Press Start appears on the display 4 Press Start Your machine begins ...

Page 58: ...asic copying 58 2 Menu Overview and Basic Setup If you do not press the Start button only the front side will be copied If the original is larger than the printable area some portions may not be printed ...

Page 59: ...inals on page 46 2 Select scan Scan to PC on the control panel OR Press Scan to on the control panerl If you see Not Available message check the port connection or select Enable Scan from Device Panel in Dell Printer Manager Switch to advanced mode Scan to PC Settings 3 Select the scan destination you want and press OK Default setting is My Documents You can create and save the frequently used set...

Page 60: ... Micro filter 3 DSL modem Telephone line see Rear view on page 20 19 Preparing to fax Before you send or receive a fax you need to connect the supplied line cord to your telephone wall jack see Rear view on page 20 Refer to the Quick Installation Guide how to make a connection The method of making a telephone connection is different from one country to another 20 Sending a fax When you place the o...

Page 61: ...age Sending a fax manually Perform the following to send a fax using On Hook Dial on the control panel If your machine is a handset model you can send a fax using the handset see Variety feature on page 7 1 Place a single document face down on the document glass or load the documents face up into the document feeder see Loading originals on page 46 2 Select fax on the control panel 3 Adjust the re...

Page 62: ...ss to suit your fax needs see Adjusting the document settings on page 63 4 Select Menu Fax Feature Multi Send on the control panel 5 Enter the number of the first receiving fax machine and press OK You can press speed dial numbers or select a group dial number using the Address book button 6 Enter the second fax number and press OK The display asks you to enter another fax number to send the docum...

Page 63: ...press OK Standard Originals with normal sized characters Fine Originals containing small characters or thin lines or originals printed using a dot matrix printer Super Fine Originals containing extremely fine detail Super Fine mode is enabled only if the machine with which you are communicating also supports the Super Fine resolution For memory transmission Super Fine mode is not available The res...

Page 64: ...of darkness of the original document The darkness setting is applied to the current fax job To change the default setting see Fax menu on page 187 1 Select fax Menu Fax Feature Darkness on the control panel 2 Select a darkness level you want 3 Press Stop Clear to return to ready mode ...

Page 65: ...ne Ordering supplies and accessories 66 Available supplies 67 Available maintenance parts 68 Installing accessories 69 Storing the toner cartridge 70 Redistributing toner 72 Replacing the toner cartridge 74 Monitoring the supplies life 76 Setting the toner low alert 77 Cleaning the machine 78 Tips for moving storing your machine 84 ...

Page 66: ...tives to obtain the list of available supplies and maintenance parts To order Dell authorized supplies accessories and maintenance parts contact your local Dell dealer or the retailer where you purchased your machine You can also visit www Dell com supplies and then select your country region to obtain the contact information for service ...

Page 67: ...configurations of toner cartridges and other supplies according to the specific country conditions Dell does not recommend using non genuine Dell toner cartridge such as refilled or remanufactured toner Dell cannot guarantee non genuine Dell toner cartridge s quality Service or repair required as a result of using non genuine Dell toner cartridges will not be covered under the machine s warranty T...

Page 68: ... from worn parts see table below The purpose of which is to maintain your machine in top working condition The maintenance parts below should be replaced when the life span of each item has been met Parts Average yielda a It will be affected by the operating system used computing performance application software connecting method media media size and job complexity Transfer Roller Approx 30 000 pa...

Page 69: ...press Properties For Windows 7 Windows Server 2008 R2 and Windows 8 from context menus select Printer properties If Printer properties item has a mark you can select other printer drivers connected with the selected printer 5 Select Device Options or Device Settings The Printer properties window may differ depending on the driver or operating system you are using 6 Select the appropriate option So...

Page 70: ...ective bag from the original package Store lying flat not standing on end with the same side facing up as if it were installed in the machine Do not store consumables in any of the following conditions Temperature greater than 40 C 104 F Humidity range less than 20 or greater than 80 An environment with extreme changes in humidity or temperature Direct sunlight or room light Dusty places A car for...

Page 71: ...ount of toner that print jobs require The actual print yield may vary depending on the print density of the pages you print on operating environment percentage of image area printing interval media type and or media size For example if you print a lot of graphics the consumption of the toner is higher and you may need to change the cartridge more often ...

Page 72: ...guide may differ from your machine depending on its options or models Check your machine type see Front view on page 18 To prevent damage to the toner cartridge do not expose it to light for more than a few minutes Cover it with a piece of paper if necessary Do not touch the green area of the toner cartridge Use the handle on the cartridge to avoid touching this area Do not use sharp objects such ...

Page 73: ...Redistributing toner 73 3 Maintenance 1 2 ...

Page 74: ...s Cover it with a piece of paper if necessary Do not touch the green area of the toner cartridge Use the handle on the cartridge to avoid touching this area Do not use sharp objects such as a knife or scissors to open the toner cartridge package They might scratch the drum of the cartridge If toner gets on your clothing wipe it off with a dry cloth and wash clothing in cold water Hot water sets to...

Page 75: ...Replacing the toner cartridge 75 3 Maintenance ...

Page 76: ...mation report prints out It may be necessary to press OK to navigate to lower level menus for some models 1 Select Menu System Setup Maintenance Supplies Life on the control panel 2 Select the option you want and press OK Total Displays the total number of pages printed ADF Scan Displays the number of pages printed by using the document feeder Platen Scan Displays the number of pages scanned by us...

Page 77: ...or whether or not this message or LED appears You can set the machine s settings by using the Device Settings in Dell Printer Manager program or Machine section in Printer Settings Utility program For Windows and Mac users see Device Settings on page 253 1 Select Menu System Setup Maintenance TonerLow Alert on the control panel 2 Select the option you want 3 Press OK to save the selection ...

Page 78: ...aining large amounts of alcohol solvents or other strong substances can discolor or distort the cabinet If your machine or the surrounding area is contaminated with toner we recommend you use a cloth or tissue dampened with water to clean it If you use a vacuum cleaner toner blows in the air and might be harmful to you 4 Cleaning the outside Clean the machine cabinet with a soft lint free cloth Da...

Page 79: ...ge to avoid touching this area Use a dry lint free cloth when cleaning the inside of the machine be careful not to damage the transfer roller or any other inside parts Do not use solvents such as benzene or thinner Printing quality problems can occur and cause damage to the machine Use a dry lint free cloth to clean the machine Turn the machine off and unplug the power cord Wait for the machine to...

Page 80: ...Cleaning the machine 80 3 Maintenance 1 2 ...

Page 81: ...unplug the power cord Wait for the machine to cool down If your machine has a power switch turn the power switch off before cleaning the machine Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 18 ...

Page 82: ...ded Turn the machine off and unplug the power cord Wait for the machine to cool down If your machine has a power switch turn the power switch off before cleaning the machine Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 18 1 Slightly dampen a soft lint free cloth or paper towel with water 2 Lift and...

Page 83: ...Cleaning the machine 83 3 Maintenance 3 Wipe the surface of the scanner until it is clean and dry 1 Scanner lid 2 Scanner glass 3 Document feeder glass 4 White bar 4 Close the scanner lid 1 2 4 3 ...

Page 84: ...ing the machine do not tilt or turn it upside down Otherwise the inside of the machine may be contaminated by toner which can cause damage to the machine or reduce print quality When moving the machine make sure at least two people are holding the machine securely ...

Page 85: ...ay messages 98 This chapter gives helpful information for what to do if you encounter an error If your machine has a display screen check the message on the display screen first to solve the error If you cannot find a solution to your problem in this chapter refer to the Troubleshooting chapter in the Advanced Guide see Troubleshooting on page 264 If you cannot find a solution in the User s Guide ...

Page 86: ...guidelines Ensure that the adjustable guides are positioned correctly see Tray overview on page 37 Do not remove paper from the tray while your machine is printing Flex fan and straighten paper before loading Do not use creased damp or highly curled paper Do not mix papers in a tray Use only recommended print media see Print media specifications on page 106 ...

Page 87: ...en an original document jams in the document feeder a warning message appears on the display To avoid tearing the document remove the jammed document slowly and carefully To prevent document jams use the scanner glass for thick thin or mixed paper originals ...

Page 88: ...n front of scanner Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 18 This troubleshooting may not be available depending on model or optional goods see Variety feature on page 7 ...

Page 89: ...inside of scanner Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 18 This troubleshooting may not be available depending on model or optional goods see Variety feature on page 7 ...

Page 90: ...Clearing original document jams 90 4 Troubleshooting ...

Page 91: ...e may differ from your machine depending on its options or models Check your machine type see Front view on page 18 This troubleshooting may not be available depending on model or optional goods see Front view on page 18 1 Remove any remaining pages from the document feeder 2 Gently remove the jammed paper from the document feeder ...

Page 92: ...r jams To avoid tearing the paper pull the jammed paper out slowly and gently 4 In tray Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 18 ...

Page 93: ...g 5 Inside the machine The fuser area is hot Take care when removing paper from the machine Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 18 ...

Page 94: ...Clearing paper jams 94 4 Troubleshooting 1 2 ...

Page 95: ...Clearing paper jams 95 4 Troubleshooting If you do not see the paper in this area stop and go to next step ...

Page 96: ...e machine is on line and can be used Red Blinking A minor error has occurred and the machine is waiting for the error to be cleared Check the display message When the problem is cleared the machine resumes Small amount of toner is left in the cartridge The estimated cartridge lifea of toner is close Prepare a new cartridge for replacement You may temporarily increase the printing quality by redist...

Page 97: ...porarily increase the printing quality by redistributing the toner see Redistributing toner on page 72 On A toner cartridge has almost reached its estimated cartridge lifea It is recommended to replace the toner cartridge see Replacing the toner cartridge on page 74 Off All toner cartridges are at normal capacity a Estimated cartridge life means the expected or estimated toner cartridge life which...

Page 98: ...ve When you call for service provide the service representative with the contents of display message Some messages may not appear on the display depending on the options or models error number indicates the error number 6 Paper Jam related messages Message Meaning Suggested solutions Document jam Remove jam The loaded original document has jammed in the document feeder Clear the jam see Clearing o...

Page 99: ... cartridge The toner cartridge you have installed is not for your machine Install a Dell genuine toner cartridge designed for your machine Prepare new cartridge Small amount of toner is left in the indicated cartridge The estimated cartridge life of toner is close Prepare a new cartridge for a replacement You may temporarily increase the printing quality by redistributing the toner see Redistribut...

Page 100: ...lect Stop the printer stops printing and you cannot print any more without changing the cartridge If you select Continue the printer keeps printing but the printing quality cannot be guaranteed Replace the toner cartridge for the best print quality when this message appears Using a cartridge beyond this stage can result in printing quality issues see Replacing the toner cartridge on page 74 Dell d...

Page 101: ...no paper in tray Clear the jam see In tray on page 92 Load paper in tray see Loading paper in the tray on page 38 Message Meaning Suggested solutions Network Problem IP Conflict The network IP address you have set is being used by someone else Check the IP address and reset it if necessary see Printing a network configuration report on page 138 Wireless Network Error Wireless module is not install...

Page 102: ...anner is open The document feeder cover is not securely latched Close the cover until it locks into place Error error number Turn off then on The machine unit cannot be controlled Reboot the power and try the printing job again If the problem persists please call for service Error error number Call for service Scanner Locked The scanner is locked Reboot the power If the problem persists please cal...

Page 103: ...5 Appendix This chapter provides product specifications and information concerning applicable regulations Specifications 104 Regulatory information 113 Copyright 126 ...

Page 104: ...x 296 mm 15 83 x 11 54x 11 65 inches Weight Machine with consumables B1165nfw Series 8 Kg 17 64lbs Noise Levela Ready mode Less than 26 dB A Print mode Less than 50 dB A Copy mode Scanner glass Less than 50 dB A Document feeder Less than 52 dB A Scan mode Scanner glass Less than 52 dB A Document feeder Less than 54 dB A Temperature Operation 10 to 32 C 50 to 89 6 F Storage packed 20 to 40 C 4 to 1...

Page 105: ... than 0 45 W Wireless Module SPW B4319S a Sound Pressure Level ISO 7779 Configuration tested basic machine installation A4 paper simplex printing b See the rating label on the machine for the correct voltage V frequency hertz and of current A for your machine c The power consumption of power save mode may be affected by machine s status setting conditions operating environment d Power consumption ...

Page 106: ...lio 216 x 330 mm 8 5 x 13 inches A4 210 x 297 mm 8 27 x 11 69 inches Oficio 216 x 343 mm 8 5 x 13 5 inches JIS B5 182 x 257 mm 7 17 x 10 12 inches ISO B5 176 x 250 mm 6 93 x 9 84 inches Executive 184 x 267 mm 7 25 x 10 5 inches A5 148 x 210 mm 5 83 x 8 27 inches Envelope Envelope Monarch 98 x 191 mm 3 87 x 7 5 inches 75 to 90 g m2 20 to 24 lbs bond 10 sheets 75 to 90 g m2 20 to 24 lbs bond 1 sheet...

Page 107: ...ond 150 sheets of 80 g m2 21 lbs bond 75 to 90 g m2 20 to 24 lbs bond 1 sheet Colored Refer to the Plain paper section Refer to the Plain paper section 75 to 90 g m2 20 to 24 lbs bond 150 sheets of 80 g m2 21 lbs bond 75 to 90 g m2 20 to 24 lbs bond 1 sheet Pre printed Refer to the Plain paper section Refer to the Plain paper section 75 to 90 g m2 20 to 24 lbs bond 150 sheets of 80 g m2 21 lbs bon...

Page 108: ...r to the Plain paper section Refer to the Plain paper section 10 sheets 1 sheet Archive Refer to the Plain paper section Refer to the Plain paper section 100 sheets 1 sheet Minimum size custom 76 x 127 mm 3 x 5 inches 60 to 163 g m2 16 to 43 lbs bond Maximum size custom 216 x 356 mm 8 5 x 14 inches a Maximum capacity may differ depending on media weight thickness and environmental conditions b 1 s...

Page 109: ...IV 1 GHz 128 MB 512 MB 1 25 GB to 2 GB Windows Server 2008 Intel Pentium IV 1 GHz Pentium IV 2 GHz 512 MB 2 GB 10 GB Windows Vista Intel Pentium IV 3 GHz 512 MB 1 GB 15 GB Windows 7 Intel Pentium IV 1 GHz 32 bit or 64 bit processor or higher 1 GB 2 GB 16 GB Support for DirectX 9 graphics with 128 MB memory to enable the Aero theme DVD R W Drive Windows Server 2008 R2 Intel Pentium IV 1 GHz x86 or ...

Page 110: ...tall the software Windows Terminal Services is compatible with your machine For Windows 2000 Services Pack 4 or higher is required Mac Operating system Requirements Recommended CPU RAM Free HDD space Mac OS X 10 5 Intel processors 867 MHz or faster Power PC G4 G5 512 MB 1 GB 1 GB Mac OS X 10 6 Intel processors 1 GB 2 GB 1 GB Mac OS X 10 7 Intel processors 2 GB 4 GB ...

Page 111: ...64 bit OpenSuSE 10 2 10 3 11 0 11 1 11 2 11 3 11 4 32 64 bit Mandriva 2007 2008 2009 2009 1 2010 32 64 bit Ubuntu 6 06 6 10 7 04 7 10 8 04 8 10 9 04 9 10 10 04 10 10 11 04 32 64 bit SuSE Linux Enterprise Desktop 10 11 32 64 bit Debian 4 0 5 0 6 0 32 64 bit CPU Pentium IV 2 4GHz Intel Core 2 RAM 512 MB 1 GB Free HDD space 1 GB 2 GB ...

Page 112: ...ions Network interface Ethernet 10 100 Base TX Wired Lan 802 11b g n Wireless LAN Network operating system Windows 2000 Server 2003 Server 2008 XP Vista 7 Server 2008 R2 Various Linux OS Mac OS X 10 4 10 7 Network protocols TCP IPv4 DHCP BOOTP DNS WINS Bonjour SLP UPnP Standard TCP IP Printing RAW LPR IPP WSD SNMPv 1 2 3 HTTP IPSec TCP IPv6 DHCP DNS RAW LPR SNMPv 1 2 3 HTTP IPSec Wireless security...

Page 113: ...ments of IEC 60825 1 2007 Class I laser products are not considered to be hazardous The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation user maintenance or prescribed service condition Warning Never operate or service the printer with the protective cover removed from laser scanner assembly The reflected beam...

Page 114: ...ation technology that reduces power consumption when it is not in active use When the printer does not receive data for an extended period of time power consumption is automatically lowered ENERGY STAR and the ENERGY STAR mark are registered U S marks For more information on the ENERGY STAR program see http www energystar gov For ENERGY STAR certified models the ENRGY STAR label will be on your ma...

Page 115: ...the end of their working life To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate these itemsfromother s ofwaste and recyclethemresponsiblytopromotethe sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for details of where and how they...

Page 116: ...digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that inter...

Page 117: ...ication devices operating in the 2 4 GHz 5 GHz Band may be present embedded in your printer system This section is only applicable if these devices are present Refer to the system label to verify the presence of wireless devices Wireless devices that may be in your system are only qualified for use in the United States of America if an FCC ID number is on the system label The FCC has set a general...

Page 118: ...tement for Wireless LAN use While installing and operating this transmitter and antenna combination the radio frequency exposure limit of 1m W cm2 may be exceeded at distances close to the antenna installed Therefore the user must maintain a minimum distance of 20cm from the antenna at all times This device cannot be colocated with another transmitter and transmitting antenna 16 Russia only 17 Ger...

Page 119: ... makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone facsimile machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the following information 1 the date and time of transmission 2 identification of either business business entity or individual sen...

Page 120: ...e format US AAAEQ TXXXX If requested this number must be provided to the telephone company FCC Regulations state that changes or modifications to this equipment not expressly approved by the manufacturer could void the user s authority to operate this equipment In the event that terminal equipment causes harm to the telephone network the telephone company should notify the customer that service ma...

Page 121: ...over Contact the people from you purchased the machine The 13 amp plug is the most widely used in the UK and should be suitable However some buildings mainly old ones do not have normal 13 amp plug sockets You need to buy a suitable plug adaptor Do not remove the moulded plug If you cut off the moulded plug get rid of it straight away You cannot rewire the plug and you may receive an electric shoc...

Page 122: ... has been tested against TBR21 To assist in the use and application of terminal equipment which complies with this standard the European Telecommunication Standards Institute ETSI has issued an advisory document EG 201 121 which contains notes and additional requirements to ensure network compatibility of TBR21 terminals The product has been designed against and is fully compliant with all of the ...

Page 123: ...g in the 2 4 GHz 5 GHz Band may be present embedded in your printer system The following section is a general overview of considerations while operating a wireless device Additional limitations cautions and concerns for specific countries are listed in the specific country sections or country group sections The wireless devices in your system are only qualified for use in the countries identified ...

Page 124: ...mmunication devices are examples of devices that provide wireless communication In environments where the risk of interference to other devices or services is harmful or perceived as harmful the option to use a wireless device may be restricted or eliminated Airports Hospitals and Oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or elim...

Page 125: ...Regulatory information 125 5 Appendix 27 China only ...

Page 126: ...arks or trademarks of Adobe Systems Incorporated in the United States and or other countries iPad iPhone iPod touch TrueType Mac and Mac OS are trademarks of Apple Inc registered in the U S and other countries AirPrint and the AirPrint logo are trademarks of Apple Inc Other trademarks and trade names may be used in this document to refer to the entities claiming the marks and names of their produc...

Page 127: ...rmation about installation advanced configuration operation and troubleshooting on various OS environments Some features may not be available depending on models or countries BASIC This guide provides information concerning installation basic operation and troubleshooting on windows ...

Page 128: ... Print menu 179 Copy menu 180 Fax menu 187 Scan menu 191 System setup 193 4 Special Features Altitude adjustment 206 Entering various characters 207 Setting up the fax address book 208 Printing features 212 Scan features 225 Fax features 233 Using memory hard drive features 244 5 Useful Management Tools Accessing management tools 246 Using Firmware update utility 247 Using Dell Supplies Ordering U...

Page 129: ...leshooting Paper feeding problems 265 Power and cable connecting problems 266 Printing problems 267 Printing quality problems 271 Copying problems 279 Scanning problems 280 Faxing problems 281 Operating system problems 283 ...

Page 130: ... machine is attached to a network skip the following steps below and go on to installing a network connected machine s driver see Installing driver over the network on page 141 Installation for Mac 131 Reinstallation for Mac 132 Installation for Linux 133 Reinstallation for Linux 135 If you are a Windows OS user refer to the Basic Guide for installing the machine s driver see Installing the driver...

Page 131: ...nt 8 Click Install All components necessary for machine operations will be installed If you click Customize you can choose individual components to install 9 Enter the password and click OK 10 Select Direct Connection using USB cable on the Printer Connection Type and click Continue 11 Click Add Printer button to select your printer and add it to your printer list For MFP models Click Add Fax butt...

Page 132: ...en the Applications folder Dell Printer Software Uninstaller 2 To uninstall printer software click Continue 3 Check the program you want to delete and click Uninstall 4 Enter the password and click OK 5 After the uninstallation is finished click Close If a machine has already been added delete it from the Print Setup Utility or Print Fax ...

Page 133: ...lcome screen appears click Next 7 When the installation is complete click Finish The installation program added the Unified Driver Configurator desktop icon and the Unified Driver group to the system menu for your convenience If you have any difficulties consult the on screen help that is available through your system menu or from the driver package Windows applications such as Unified Driver Conf...

Page 134: ...dow appears type root in the Login field and enter the system password You must log in as a super user root to install the machine software If you are not a super user ask your system administrator 3 From the Dell website download the Printer Settings Utility package to your computer 4 Right click the Printer Settings Utility package and extract the package 5 Double click cdroot Linux psu install ...

Page 135: ...n the Administrator Login window appears type root in the Login field and enter the system password You must log in as a super user root to uninstall the printer driver If you are not a super user ask your system administrator 3 Open Terminal program When the Terminal screen appears type in the following root localhost root cd opt Dell mfp uninstall root localhost uninstall uninstall sh 4 Click Ne...

Page 136: ...ng up a network connected machine and software Useful network programs 137 Wired network setup 138 Installing driver over the network 141 IPv6 configuration 147 Wireless network setup 149 Supported optional devices and features may differ according to your model see Features by models on page 7 ...

Page 137: ... be available depending on model or country see Features by models on page 7 1 SetIP wired network setup This utility program allows you to select a network interface and manually configure the IP addresses for use with the TCP IP protocol See IPv4 configuration using SetIP Windows on page 138 See IPv4 configuration using SetIP Mac on page 139 See IPv4 configuration using SetIP Linux on page 140 T...

Page 138: ...ss 169 254 192 192 3 Setting IP address The machine that does not support the network interface it will not be able to use this feature see Rear view on page 20 TCP IPv6 is not supported by this program First you have to set up an IP address for network printing and managements In most cases a new IP address will be automatically assigned by a DHCP Dynamic Host Configuration Protocol server locate...

Page 139: ...Configuration Report Confirm that all the settings are correct IPv4 configuration using SetIP Mac Before using the SetIP program disable the computer firewall from System Preferences Security Firewall The following instructions may vary from your model 1 Connect your machine to the network with a network cable 2 Insert the supplied software CD into your CD DVD drive 3 Double click the CD DVD icon ...

Page 140: ...K The machine will automatically print the Network Configuration Report Confirm that all the settings are correct IPv4 configuration using SetIP Linux Before using the SetIP program disable the computer firewall from System Preferences or Administrator The following instructions may vary from your model or operating systems 1 Open opt Dell mfp share utils 2 Double click the SetIPApplet html file 3...

Page 141: ...The software CD should automatically run and an installation window will appear If the installation window does not appear click Start All programs Accessories Run X Setup exe replacing X with the letter which represents your CD DVD drive and click OK For Windows 8 If the installation window does not appear from Charms select Search Apps and search for Run Type in X Setup exe replacing X with the ...

Page 142: ...iver over the network 142 2 Using a Network Connected Machine 3 Choose Ethernet 4 Make sure that the machine is connected to the network and powered on Also your machine s IP address should have been set Click Next ...

Page 143: ...rience app from the Windows Store You need have a Microsoft account to use the Windows Store a From Charms select Search b Click Store c Search and click Dell Printer Experience d Click Install If you install the driver using the supplied software CD V4 driver is not installed If you want to use the V4 driver in the Desktop screen you can download from the Dell website www Dell com find your produ...

Page 144: ...dividual components to install 9 Enter the password and click OK 10 Select Network connection on the Printer Connection Type and click Continue 11 Click Add Printer button to select your printer and add it to your printer list 12 Click IP and select HP Jetdirect Socket in Protocol 13 Enter the machine s IP address in the Address input field 14 Enter the queue name in the Queue input field If you c...

Page 145: ...nected to your network and powered on Also your machine s IP address should have been set 2 Download the Unified Linux Driver package from the Dell website 3 Extract the UnifiedLinuxDriver tar gz file and open the new directory 4 Double click the Linux folder install sh icon 5 The Dell installer window opens Click Continue 6 The add printer wizard window opens Click Next 7 Select network printer a...

Page 146: ...ver Configurator 2 Click Add Printer 3 The Add printer wizard window opens Click Next 4 Select Network printer and click the Search button 5 The printer s IP address and model name appears on list field 6 Select your machine and click Next 7 Enter the printer description and click Next 8 After the machine is added click Finish ...

Page 147: ...rk with a network cable 2 Turn on the machine 3 Print a Network Configuration Report that will check IPv6 addresses see Printing a network configuration report on page 138 4 Select Start Control Panel Printers and Faxes 5 Click Add a printer in the left pane of the Printers and Faxes windows 6 Click Add a local printer in the Add Printer windows 7 The Add Printer Wizard window appears Follow the i...

Page 148: ...s configured by a DHCPv6 server Manual Address Manually configured IPv6 address by a user DHCPv6 address configuration Stateful If you have a DHCPv6 server on your network you can set one of the following options for default dynamic host configuration 1 Press the Menu button on the control panel 2 Press Network TCP IP IPv6 DHCPv6 Config 3 Press OK to select the required value you want DHCPv6 Addr ...

Page 149: ... computer and the machine at a time Wireless network name and Network Password Wireless networks require higher security so when an access point is first set up a network name SSID the type of security used and a Network Password are created for the network Ask your network administrator about this information before proceeding with the machine installation Infrastructure mode This is an environme...

Page 150: ...e password on Access Points they might be exposed to illegal access from unknown machines including PCs smart phones and printers Refer to the Access Point user guide for password settings Set up method Connecting method Description Reference With Access Point From the computer Windows User see Dell Printer Easy Wi Fi Install on page 156 Windows User see Access point via USB cable in Windows on pa...

Page 151: ... may differ depending on the access point or wireless router you are using Items to prepare Check if the access point or wireless router supports Wi Fi Protected Setup WPS Check if your machine supports Wi Fi Protected Setup WPS Networked computer PIN mode only Choosing your type There are two methods available to connect your machine to a wireless network using the WPS button on the control panel...

Page 152: ...roceed to install the software following the directions on the screen When the Connect Printer screen appears select the Network Ethernet Wireless connection Connecting in PIN mode 1 Press and hold the WPS button on the control panel for more than 2 seconds 2 The eight digit PIN appears on the display You need to enter the eight digit PIN within two minutes on the computer that is connected to the...

Page 153: ...mode 1 The network configuration report including PIN must be printed see Printing a network configuration report on page 138 In ready mode press and hold the Cancel or Stop Clear button on the control panel for about 5 seconds You can find your machine s PIN 2 Press and hold the WPS button on the control panel for more than 4 seconds until the status LED stays on The machine starts connecting to ...

Page 154: ...wireless network connection when the machine is connecting to the wireless network press and release the Cancel or Stop Clear on the control panel You need to wait 2 minutes to re connect to the wireless network Disconnecting from a network To disconnect the wireless network connection press the WPS button on the control panel for more than two seconds When the Wi Fi network is in idle mode The ma...

Page 155: ...environment please ask the person who set up your network After completing the wireless network connection you need to install a machine driver to print from an application see Installing driver over the network on page 141 1 Press the Menu button on the control panel 2 Press Network Wireless WLAN Settings 3 Press the OK to select the setup method you want Wizard recommended In this mode the setup...

Page 156: ...rk 3 Insert the supplied software CD into your CD DVD drive The software CD should automatically run and an installation window will appear If the installation window does not appear click Start All programs Accessories Run X Setup exe replacing X with the letter which represents your CD DVD drive and click OK For Windows 8 If the installation window does not appear from Charms select Search Apps ...

Page 157: ...Wireless network setup 157 2 Using a Network Connected Machine 5 Choose Wireless 6 The software searches for printers ...

Page 158: ...Wireless network setup 158 2 Using a Network Connected Machine 7 Set your printer name and click Next 8 Setup installing printer software ...

Page 159: ...ur machine The machine installed with a wireless network interface USB cable 1 Check whether the USB cable is connected to the machine 2 Turn on your computer access point and machine If the Found New Hardware Wizard appears during the installation procedure click Cancel to close the window 3 Insert the supplied software CD into your CD DVD drive The software CD should automatically run and an ins...

Page 160: ...oes not appear from Charms select Search Apps and search for Run Type in X Setup exe replacing X with the letter that represents your CD DVD drive and click OK If Tap to choose what happens with this disc pop up window appears click the window and select Run Setup exe 4 Click New Printer 5 Choose Wireless ...

Page 161: ...s case sensitive Operation Mode Select Infrastructure Authentication Select an authentication type Open System Authentication is not used and encryption may or may not be used depending on the need for data security Shared Key Authentication is used A device that has a proper WEP key can access the network WPAPersonalorWPA2Personal Select this option to authenticate the print server based on WPA P...

Page 162: ...n Standard for data encryption 9 The window shows the wireless network settings and checks if the settings are correct Click Next For the DHCP method IftheIPaddressassignmentmethod is DHCP check if DHCP is shown in the window If it shows Static click Change TCP IP to change the assignment method to DHCP For the Static method If the IP address assignment method is Static check if Static is shown in...

Page 163: ...pears If you want to print a test page click Print a test page Otherwise just click Next and go to step 16 16 If the test page prints out correctly click Yes If not click No to reprint it 17 Click Finish Ad hoc via USB cable in Windows If you do not have an access point AP you may still connect the machine wirelessly to your computer by setting up an ad hoc wireless network by following the simple...

Page 164: ...achine 4 Select New Printer 5 Select Wireless 6 The software searches the wireless network If the software has failed to search the network check if the USB cable is connected properly between the computer and machine and follow the instruction in the window ...

Page 165: ... using WEP Encryption select the appropriate WEP Key Index The wireless network security window appears when the ad hoc network has security setting The wireless network security window appears Select Open System or Shared Key for the authentication and click Next WEP Wired Equivalent Privacy is a security protocol preventing unauthorized access to your wireless network WEP encrypts the data porti...

Page 166: ... 10 The Wireless Network Setting Complete window appears To print from a Wi Fi Direct supported mobile device set the Wi Fi Direct Option see Setting up Wi Fi Direct on page 172 Wi Fi Direct Option Wi Fi Direct option appears on the screen only if your printer supports this feature Can start to build Wi Fi Direct by using Dell Printer Manager see Setting up Wi Fi Direct on page 172 Network Name SS...

Page 167: ...ue 10 Click Wireless Network Setting button on the User Options Pane 11 After searching the window shows the wireless network devices Select the name SSID of the access point you are using and click Next When you set the wireless configuration manually click Advanced Setting Enter the wireless Network Name Enter the SSID of the access point SSID is case sensitive Operation Mode Select Infrastructu...

Page 168: ... 13 Wireless network set up is completed After the installation is finished click Quit After completing the wireless network connection you need to install a machine driver to print from an application see Installation for Mac on page 131 Ad hoc via USB cable If you do not have an access point AP you may still connect the machine wirelessly to your computer by setting up an ad hoc wireless network...

Page 169: ...ryption None WEP64 WEP128 Network Password Enter the encryption Network Password value Confirm Network Password Confirm the encryption Network Password value WEP Key Index If you are using WEP Encryption select the appropriate WEP Key Index The wireless network security window appears when the ad hoc network has security setting Select Open System or Shared Key for the authentication and click Nex...

Page 170: ...at the network cable connection is confirmed appears disconnect the network cable and click Next If the network cable is connected it may have trouble finding the machine when configuring the wireless network 14 The wireless network connects according to the network configuration 15 Wireless network set up is completed After installation is finished click Quit After completing the wireless network...

Page 171: ... network and the Network Password if it is encrypted This information was set when the access point or wireless router was installed If you do not know about your wireless environment please ask the person who set up your network 15 Setting the Wi Fi Direct for mobile printing Wi Fi Direct is an easy to setup peer to peer connecting between method for your between a printer and mobile device that ...

Page 172: ...tion to assign the printer the Wi Fi Direct group s owner The Group Owner acts similar to a wireless access point We recommend activating this option Network Password If your printer is a Group Owner a Network Password is required for other mobile devices to connect to your printer You can configure a Network Password yourself or can remember the given Network Password that is randomly generated b...

Page 173: ...ct compatible Dell printers Besides printing photos web pages and PDFs scanning is also supported If you have Dell multfunction printer scan any document into a JPG PDF or PNG format for quick and easy viewing on your mobile device 17 Downloading Dell MobilePrint To download Dell MobilePrint go to the application store Dell Apps Android Market Play Store Marketplace on your mobile device and just ...

Page 174: ...ain Your access point is not turned on Turn on your access point Connecting Failure Invalid Security Security is not configured correctly Check the configured security on your access point and machine Connecting Failure General Connection Error Your computer is not receiving a signal from your machine Check the USB cable and your machine s power Connecting Failure Connected Wired Network Your mach...

Page 175: ...o turn it off and try searching for the machine again Check whether the machine s IP address is allocated correctly You can check the IP address by printing the network configuration report Check whether the access point or wireless router has a configured security password If it has a password refer to the access point or wireless router administrator Check the machine s IP address Reinstall the ...

Page 176: ...n the access point or wireless router and the machine Make sure the machine and wireless access point or wireless router are not separated by poles walls or support columns containing metal or concrete The machine is located away from other electronic devices that may interfere with the wireless signal Many devices can interfere with the wireless signal including a microwave oven and some Bluetoot...

Page 177: ...chapter explains how to browse the current status of your machine and the method of setting for advanced machine setup Before you begin reading a chapter 178 Print menu 179 Copy menu 180 Fax menu 187 Scan menu 191 System setup 193 ...

Page 178: ...ps for using this chapter The control panel provides access to various menus to set up the machine or use the machine s functions These menus can be accessed by pressing Menu Some menus may not appear on the display depending on options or models If so it is not applicable to your machine For models that do not have the Menu on the control panel this feature is not applicable see Control panel ove...

Page 179: ...ation Selects the direction in which information is printed on a page Copies You can enter the number of copies using the number keypad Resolution Specifies the number of dots printed per inch dpi The higher the setting the sharper printed characters and graphics Darkness Lightens or darkens the print on the page The Normal setting usually produces the best result Use the Light toner density setti...

Page 180: ...the size of a copied image see Reduced or enlarged copy on page 56 If the machine is set Eco mode reduce and enlarge features are not available Darkness Adjusts the brightness level to make a copy that is easier to read when the original contains faint markings and dark images see Darkness on page 55 Contrast Adjusts the contrast level to scan an original that is easier to read when the original c...

Page 181: ...llowed by a second complete document On Prints output in sets to match the sequence of originals Off Prints output sorted into stacks of individual pages Item Description 2 up or 4 up N up Copy Reduces the size of the original images and prints 2 or 4 pages onto one sheet of paper This copy feature is available only when you load originals into the document feeder Item Description 1 2 1 2 3 4 ...

Page 182: ...als on the scanner glass Your original is divided into 9 portions Each portion is scanned and printed one by one in the following order Item Description Clone Copy Prints multiple original images on a single page The number of images is automatically determined by the original image and the paper size This copy feature is available only when you place originals on the scanner glass You cannot adju...

Page 183: ...riginals on the scanner glass Item Description Booklet The machine automatically prints on one or both sides of the paper which are then folded to produce a booklet with all of the pages in the correct sequence The machine will reduce and correctly adjust the position of each image to fit on the selected paper Adjust Bkgd Prints an image without its background This copy feature removes the backgro...

Page 184: ...e spots drill holes fold creases and staple marks along any of the four edges of a document Off Does not use this feature SmallOriginal rases the edge of the original if it is small This feature is available only when you place originals on the scanner glass Hole Punch Erases the marks of bookbinding holes Book Center Erases the middle part of the paper which is black and horizontal when you copy ...

Page 185: ...it when you want to have large gray letters reading DRAFT or CONFIDENTIAL printed diagonally across the first page or all pages of a document Duplex You can set the machine to print copies on both sides of paper Off Prints in normal mode 1 2Side Short 1 2Side Long Item Description 2 5 3 Duplex continue 2 1Side 2 2Side 2 1Side ROT2 Item Description ...

Page 186: ...he display depending on options or models If so it is not applicable to your machine see Menu overview on page 29 To change the menu options Press copy Menu Copy Setup on the control panel Item Description Change Default Resets the value or setting to the printer s out of box state ...

Page 187: ...educe good results whenusingtypicaltext basedoriginals However ifyou send originals that are of poor quality or contain photographs you can adjust the resolution to produce a higher quality fax see Resolution on page 63 Duplex prints the received fax on both sides of paper Multi Send Sends a fax to multiple destinations see Sending a fax to multiple destinations on page 62 You cannot send a color ...

Page 188: ... received documents you need to enter the password You can prevent your received faxes from beingaccessedbyunauthorizedpeople see Receiving in secure receiving mode on page 241 Add Page Adds additional documents to a reserved delay fax job see Adding documents to a reserved fax on page 236 Cancel Job Cancels the delayed fax job which is saved in memory see Canceling a reserved fax job on page 236 ...

Page 189: ...ing mode to either tone or pulse This setting may not be available depending on your country Toll Save Sends faxes at a preset toll saving time to save on call costs This setting may not be available depending on your country Setup Wizard Makes it easy to configure the necessary fax options such as machine ID fax number etc Item Description Item Description Receive Mode Selects the default fax rec...

Page 190: ...ables a user to use a single telephone line to answer several different telephone numbers You can set the machine to recognize different ring patterns for each number This setting may not be available depending on your country see Receiving faxes using DRPD mode on page 240 Duplex Print Prints the received fax data on both sides of the paper You can save the paper usage Doc Box Saving Document Box...

Page 191: ...nation to an FTP server You scan the originals and send the scanned image to an FTP server SMB Default SMB Sets scan destination to an SMB server You scan the originals and send the scanned image to an SMB server Send Report Prints a confirmation report showing whether the scanned image sending was successful Local PC Sets scan destination to a usb connected computer You scan the originals and sav...

Page 192: ...Setup Default Setting Scan Default Item Description Scan Size Original Size Sets the image size Original Type Sets the original document s type Resolution Sets the image resolution Color Mode Sets the color mode File Format Sets the file format in which the image is to be saved If you select BMP JPEG TIFF or PDF you can select to scan multiple pages Darkness Adjusts the brightness level to scan Co...

Page 193: ... hr and 24 hr Language Sets the language of the text that appears on the control panel display Power Save Sets how long the machine waits before going to power save mode When the machine does not receive data for an extended period of time power consumption is automatically lowered System Timeout Sets the time that the machine remembers previously used copy settings After the timeout the machine r...

Page 194: ...tch between Letter and A4 For example if you have A4 paper in the tray but you set the paper size to Letter in the printer driver the machine prints on A4 paper and vice versa Paper Mismatch Determine whether to disregard the paper mismatch error or not Select Off then the machine does not stop printing even if the paper mismatches Toner Save Activating this mode extends the life of your toner car...

Page 195: ...panel Or press Setup Machine Setup Initial Setup Sound Volume Item Description Paper Size Sets the paper size as A4 Letter or other paper sizes according to your requirements Paper Type Chooses the type of the paper for each tray Paper Source Selects from which tray the paper is used Margin Sets the margins for the document Tray Confirm Activates the tray confirmation message If you open and close...

Page 196: ...adjust the speaker volume only when the telephone line is connected a Press fax on the control panel b Press On Hook Dial A dial tone sounds from the speaker c Pressthearrowsuntilyouhearthevolumeyou want d Press On Hook Dial to save the change and return to ready mode Ringer Adjusts the ringer volume For the ringer volume you can select off low middle and high level Item Description Item Descripti...

Page 197: ...kFax Prints the fax numbers specified as junk fax numbers Network Conf Network Configuration Prints information on your machine s network connection and configuration Item Description User Auth Local User Authentication Prints the authorized users who are allowed to use the email function PCL Font Prints the PCL font list PS Font PS3 Font List Prints the PS PS3 font list EPSON Font Prints the EPSO...

Page 198: ...e supplies life on page 76 TonerLow Alert Customizes the level to alert toner low or toner empty see Setting the toner low alert on page 77 Serial Number Serial No Shows the machine s serial number When you call for service or register as a user on the Dell website you can find this Paper Stacking Enables the automatic linking feature for trays when one tray is not available for paper empty or mis...

Page 199: ...er Setup Restores all of the paper options to the factory default Fax Setup Fax Default Restores all of the fax options to the factory default Copy Setup Copy Default Restores all of the copy options to the factory default Scan Setup Scan Default Restores all of the scan options to the factory default System Setup Restores all of the system options to the factory default Network Setup Restores all...

Page 200: ...the display depending on options or models If so it is not applicable to your machine see Menu overview on page 29 Press Menu System Setup ImageOverwrite on the control panel Item Description Active Job Shows the print job lists that are waiting to be printed Store Job Shows the print job lists that are stored on the disk File Policy If the memory already has the same name when you entered a new f...

Page 201: ... Menu Print Setup Emulation on the control panel Option Description Print From Views the file list from the File Navigation Select a file to print Scan to USB Sets scan destination to a USB You scan the originals and save the scanned image to a USB device File Manage Views the file list from the File Navigation Select a file to delete You can format the USB device Show Space Shows the remaining sp...

Page 202: ...ew on page 29 Press Setup Machine Setup Address Book Option Description SMTP Server Sets the SMTP server configuration Send to Self Sets to send the mail to yourself so that you can back up the email or use as a reminder Default To Address Sets an email destination address as a default one Default From Sets a sender s email address as a default one Default Subject Sets an email s subject as a defa...

Page 203: ...Feature on the control panel Doc Box Setup Press Menu Document Box Doc Box Setup on the control panel Option Description Add From Scan Stores scanned documents in a box The stored file will be named automatically as yearmonthdayhourminutesecond Task From Box Prints a document from a box Option Description Add From Scan Sets the default options for storing the document to a box Task From Box Sets t...

Page 204: ...is or consult the network administrator TCP IP IPv6 Selects this option to use the network environment through IPv6 see IPv6 configuration on page 147 Ethernet Speed Configure the network transmission speed 802 1x You can selects the user authentication for network communication For detailed information consult the network administrator Wireless Selects this option to use the wireless network Clea...

Page 205: ...ment 206 Entering various characters 207 Setting up the fax address book 208 Printing features 212 Scan features 225 Fax features 233 Using memory hard drive features 244 The procedures in this chapter are mainly based on Windows 7 It may be necessary to press OK to navigate to lower level menus for some models ...

Page 206: ...tude value determine the altitude where you are 1 High 3 2 High 2 3 High 1 4 Normal You can set the altitude value from Device Settings in Dell Printer Manager program or Machine section in Printer Settings Utility program For Windows and Mac users see Device Settings on page 253 You can also set the altitude in System Setup option on the machine s display see Machine s basic settings on page 35 0...

Page 207: ...o and finally 6 To find the letter that you want to enter see Keypad letters and numbers on page 207 You can enter a space by pressing 1 twice To delete the last digit or character press the left right or up down arrow button 2 Keypad letters and numbers Special character sets may differ from your machine depending on its options or the models Some of the follow key values may not appear depending...

Page 208: ...k 3 Enter the name you want and press OK 4 Enter the fax number you want and press OK 5 Press the Cancel or Stop Clear button to return to ready mode 4 Using speed dial numbers When you are prompted to enter a destination number while sending a fax enter the speed dial number at which you stored the number you want For a one digit 0 9 speed dial number press and hold the corresponding digit button...

Page 209: ...oup Dial on the control panel Or select Setup Machine Setup Next Address Book Phone Book View List Group options Add 2 Enter a group dial number and press OK If an entry is already stored in the number you choose the display shows the message to allow you to change it To start over with another speed dial number press Back 3 Search by entering the first few letters of the speed dial s name to put ...

Page 210: ... delete more numbers 6 Select No at the Another No and press OK 7 Press Cancel or Stop Clear to return to ready mode 8 Searching address book for an entry There are two ways to search for a number in memory You can either scan from A to Z sequentially or you can search by entering the first letters of the name associated with the number 1 Select ct fax Address Book Search Dial Speed Dial or Group ...

Page 211: ...ax address book 211 4 Special Features 9 Printing address book You can check your Address Book settings by printing a list 1 Select ct fax Address Book Print on the control panel 2 Press OK The machine begins printing ...

Page 212: ...e 4 Select Printing preferences If Printing preferences has a you can select other printer drivers connected to the selected printer 5 Change the settings on each tab 6 Click OK If you want to change the settings for each print job change it in Printing Preferences 11 Setting your machine as a default machine 1 Click the Windows Start menu 2 Select Control Panel Devices and Printers 3 Select your ...

Page 213: ...rs select Advanced Installation Custom Installation You can select the XPS printer driver in the Select Software and Utilities to Install window For models that provide XPS driver from the Dell website www Dell com find your product Support or downloads Printing to a file PRN You will sometimes need to save the print data as a file 1 Check the Print to file box in the Print window 2 Click Print 3 ...

Page 214: ...w may differ depending on the machine in use Some menus may not appear on the display depending on options or models If so it is not applicable to your machine Select the Help menu or click the button from the window or press F1 on your keyboard and click on any option you want to know about see Using help on page 52 Item Description Multiple Pages per Side Selects the number of pages to print on ...

Page 215: ...A4 US Folio or Oficio sized print media The Booklet Printing option is not available for all paper sizes Select the available paper Size option under the Paper tab to see what paper sizes are available If you select an unavailable paper size this option can be automatically canceled Select only available paper paper without or mark Double sided Printing Double sided Printing Manual a Print on both...

Page 216: ...conventional layout used in calendars Reverse Double Sided Printing Check this option to reverse the print order when duplex printing This option is not available when you use Double sided Printing Manual Paper Options Changes the size of a document to appear larger or smaller on the printed page by entering in a percentage by which to enlarge or decrease the document Watermark The watermark optio...

Page 217: ...elect Edit from the Watermark drop down list The Edit Watermarks window appears c Select the watermark you want to delete from the Current Watermarks list and click Delete d Click OK or Print until you exit the Print window Overlaya This option is available only when you use the PCL SPL printer driver see Software on page 7 An overlay is text and or images stored in the computer hard disk drive HD...

Page 218: ...ou want to use If you have stored the overlay file you want to use in an external source you can also load the file when you access the Open window After you select the file click Open The file appears in the Overlay List box and is available for printing Select the overlay from the Overlay List box d If necessary check Confirm Page Overlay When Printing box If this box is checked a message window...

Page 219: ...nting Store and Print This mode is used when printing and storing document at the same time Spool This option can be useful when handling large amounts of data If you select this setting the printer spools the document into the mass storage device HDD and then prints it from the mass storage device HDD queue decreasing the computer s work load Print Schedule Select this setting to print the docume...

Page 220: ...d retry printing You cannot print PDF files that are restricted by a password Deactivate the password feature and retry printing Whether or not a PDF file can be printed using the Direct Printing Utility program depends on how the PDF file was created The Direct Printing Utility program supports PDF version 1 7 and below For higher versions you must open the file to print it Printing There are sev...

Page 221: ...e depending on models or options It means that the features are not supported Printing a document When you print with a Mac you need to check the printer driver settings in each application you use Follow the steps below to print from a Mac 1 Open the document to print 2 Open the File menu and click Page Setup Document Setup in some applications 3 Choose your paper size orientation scaling other o...

Page 222: ... 4 Click Print The machine prints the selected number of pages to print on one sheet of paper Printing on both sides of the paper Some features may not be available depending on models or options It means that the features are not supported see Variety feature on page 7 Before printing in the duplex mode decide on which edge you will be binding your finished document The binding options are as fol...

Page 223: ...means that the features are not supported Printing from applications There are a lot of Linux applications that allow you to print using Common UNIX Printing System CUPS You can print on your machine from any such application 1 Open the document to print 2 Open the File menu and click Page Setup Print Setup in some applications 3 Choose your paper size orientation and make sure that your machine i...

Page 224: ...switch to Printers configuration 2 Select your machine on the available printers list and click Properties 3 The Printer Properties window appears The following five tabs display at the top of the window General Allows you to change the printer location and name The name entered in this tab displays on the printer list in Printers configuration Connection Allowsyoutovieworselectanotherport Ifyouch...

Page 225: ...cuments Scan to PC Scan the originals from the control panel Then the scanned data will be stored in the connected computers My Documents folder see Basic Scanning on page 59 TWAIN TWAIN is the one of a preset imaging applications Scanning an image launches the selected application enabling you to control the scanning process This feature can be used via the local connection or the network connect...

Page 226: ...ings related to image altering 5 Press Save OK 18 Scanning from network connected machine The machine that does not support the network interface it will not be able to use this feature see Rear view on page 20 Make sure the printer driver is installed on your computer using the software CD since the printer driver includes the scan program see Installing the driver locally on page 24 1 Place a si...

Page 227: ...operating system or the application you are using 19 Scanning from image editing program You can scan and import documents at the image editing software such as Adobe Photoshop if the software is TWAIN compliant Follow the steps below to scan with TWAIN compliant software 1 Make sure that the machine is connected to your computer and powered on 2 Place a single document face down on the document g...

Page 228: ... on device driver icon in Printers and Faxes Start Scan 5 New Scan application appears 6 Choose your scanning preferences and click Preview to see your preferences affect the picture 7 Scan and save your scanned image 21 Scanning with Dell Scan Assistant Thisfeature may notbe available depending on model oroptionalgoods see Features by models on page 7 For Windows you need to download Scan Assista...

Page 229: ...46 3 Start Applications and click Image Capture If No Image Capture device connected message appears disconnect the USB cable and reconnect it If the problem continues refer to the Image Capture s help 4 Select the option you want 5 Scan and save your scanned image If scanning does not operate in Image Capture update Mac OS to the latest version Scanning from network connected machine Network or w...

Page 230: ...elow SHARED 5 Set the scan options on this program 6 Scan and save your scanned image If scanning does not operate in Image Capture update Mac OS to the latest version For more information refer to the Image Capture s help You can also scan using TWAIN compliant software such as Adobe Photoshop 23 Linux scanning Scanning 1 Make sure that the machine is connected to your computer and powered on 2 D...

Page 231: ...eeder see Loading originals on page 46 7 From the Scanner Properties window click Preview 8 The document is scanned and the image preview appears in the Preview Pane 9 Drag the pointer to set the image area to be scanned in the Preview Pane 10 Select the option you want 11 Scan and save your scanned image For later use you can save as your scan settings and add it to the Job Type drop down list ...

Page 232: ...Scan features 232 4 Special Features Editing an image with Image Manager The Image Manager application provides you with menu commands and tools to edit your scanned image ...

Page 233: ...imes or Redial Term you want 3 Select the option you want 25 Redialing the fax number 1 Press Redial Pause button on the control panel 2 Select the fax number you want Ten recently sent fax numbers with ten received Caller IDs are shown 3 When an original is loaded in the document feeder the machine automatically begins to send If an original is placed on the scanner glass select Yes to add anothe...

Page 234: ...computer without going to the machine To send a fax from your computer the Dell Network PC Fax program must be installed This program will be installed when you installed the printer driver 1 Open the document to be sent 2 Select Print from the File menu The Print window will be displayed It may look slightly different depending on your application 3 Select Dell Network PC Fax from the Print windo...

Page 235: ...eceiving fax machine and press OK 6 The display asks you to enter another fax number to send the document 7 To enter more fax numbers press OK when Yes highlights and repeat steps 5 You can add up to 10 destinations Once you entered a group dial number you cannot enter another group dial numbers anymore 8 Enter the job name and the time If you set a time earlier than the current time the fax will ...

Page 236: ...ax is deleted from memory 4 Press Stop Clear to return to ready mode 29 Sending a priority fax This function is used when a high priority fax need to be sent ahead of reserved operations The original is scanned into memory and immediately transmitted when the current operation is finished 1 Place a single document face down on the document glass or load the documents face up into the document feed...

Page 237: ...ax number email address or server address and press OK 4 Press Cancel or Stop Clear to return to ready mode Subsequent sent faxes will be forwarded to the specified fax machine 31 Forwarding a received fax You can set the machine to forward the received or sent fax to other destination by a fax If you are out of office but have to receive the fax this feature may be useful Though you sent or recei...

Page 238: ...lect the menu you want Select Duplex from the sub menus Off Send faxes in normal mode 2 Side Send faxes on both sides of the original 2 1Side ROT2 Send faxes on both sides of the original and prints each one on a separate sheet but the information on the back side of the printout is rotated 180 3 Press OK 33 Receiving a fax in the computer Thisfeature may notbe available depending on model oroptio...

Page 239: ...x reception mode Tel Receives a fax by pressing On Hook Dial and then Start button Ans Fax Is for when an answering machine attached to your machine Your machine answers an incoming call and the caller can leave a message on the answering machine If the fax machine senses a fax tone on the line the machine automatically switches to Fax mode to receive the fax To use the Ans Fax mode attach an answ...

Page 240: ...ring machine with the fax machine Otherwise the outgoing message from the answering machine will interrupt your phone conversation 37 Receiving faxes with an extension telephone When you are using an extension telephone connected to the EXT socket you can receive a fax from someone you are talking to on the extension telephone without going to the fax machine When you receive a call on the extensi...

Page 241: ... to verify that the machine answers with a fax tone Then have a call placed to a different number assigned to that same line to be sure the call is forwarded to the extension telephone or answering machine plugged into the EXT socket 39 Receiving in secure receiving mode This feature may not be available depending on model or optional goods see Features by models on page 7 You may need to prevent ...

Page 242: ...Fax Setup Receiving Duplex Print on the control panel Off Prints in Normal mode Long Edge Prints pages to be read like a book Short Edge Prints pages to be read by flipping like a note pad 3 Press OK 4 Press Cancel or Stop Clear to return to ready mode 41 Receiving faxes in memory Since your machine is a multi tasking device it can receive faxes while you are making copies or printing If you recei...

Page 243: ...tomatically You can set the machine to print a report with detailed information about the previous 50 communication operations including time and dates 1 Press fax Menu Fax Setup Auto Report On on the control panel 2 Press Cancel or Stop Clear to return to ready mode ...

Page 244: ...button System Setup Job Management Active Job All of the print jobs waiting to be printed are listed in the active job queue in the order you sent them to the printer You can delete a job from the queue before printing or promote a job to print sooner File Policy You can choose the file policy for generating file name before you proceed with the job through optional memory If the optional memory a...

Page 245: ...use of your machine Accessing management tools 246 Using Firmware update utility 247 Using Dell Supplies Ordering Utility 248 Using Embedded Web Service 249 Using Dell Printer Manager 251 Using Dell Printer Status 254 Using Dell Printer Experience 256 Using the Linux Unified Driver Configurator 261 ...

Page 246: ... from the Charms select Search Apps 3 Find Dell Printers 4 Under Dell Printers you can see installed management tools 5 Click the management tool you want to use After installing the driver for some management tools you can access them directly from the Start screen by clicking on the corresponding tile For Windows 8 after installing the driver for some management tools you can access them directl...

Page 247: ...art menu select Programs or All Programs Dell Dell Printers your printer driver name Firmware Update Utility 2 Download the latest firmware Click http www dell com support 3 If your printer is connected with an USB cable click USB Connected Printer or Network Connected Printer 4 Click Browse and select the downloaded firmware file 5 Click Update Firmware ...

Page 248: ...r Mac OS users only 1 Double click the Dell Supplies Ordering Utility icon on your desktop OR From the Start menu select Programs or All Programs Dell Dell Printers your printer driver name Dell Supplies Ordering Utility For Mac Open the Applications folder Dell folder Dell Supplies Ordering Utility 2 The Dell Supplies Ordering Utility window opens ...

Page 249: ...Service Before configuring options in Embedded Web Service you need to log in as an administrator You can still use Embedded Web Service without logging in but you won t have access to Settings tab and Security tab 1 Click Login on the upper right of the Embedded Web Service website 2 Type in the ID and Password then click Login ID admin Password dell00000 2 Embedded Web Service overview Some tabs...

Page 250: ... you to set system and network security information You need to log in as an administrator to view this tab System Security Sets the system administrator s information and also enables or disables machine features Network Security IPv4 IPv6 filtering User Access Control Classifies users into several groups according to each user s role Each user s authorization authentication and accounting will b...

Page 251: ... different user interfaces for the user to choose from the basic user interface and the advanced user interface Switching between the two interfaces is easy just click a button 3 Understanding Dell Printer Manager To open the program For Windows Select Start Programs or All Programs Dell Dell Printers Dell Printer Manager Dell Printer Manager For Mac Open the Applications folder Dell folder Dell P...

Page 252: ... button is used to change the user interface to the advanced settings user interface see Advanced settings user interface overview on page 253 4 Quick links Displays Quick links to machine specific functions This section also includes links to applications in the advanced settings If you connect your machine to a network the Embedded Web Service icon is enabled 5 Contents area Displays information...

Page 253: ... scanning is enabled on the device Profile Displays the scanning profiles saved on the selected device Basic tab Contains settings related general scan and device settings Image tab Contains settings related to image altering Fax to PC Settings This menu includes settings related to the basic fax functionality of the selected device Disable If Disable is On incoming faxes will not be received on t...

Page 254: ...nterStatusisinstalledautomatically when you install the machine software You can also launch Dell Printer Status manually Go to the Printing Preferences click the Basic tab Printer Status button These icons appear on the Windows task bar Icon Mean Description Normal The machine is in ready mode and experiencing no errors or warnings Warning The machine is in a state where an error might occur in t...

Page 255: ...5 Useful Management Tools 2 Option You can set printing job alert related settings 3 Order Supplies You can order replacement toner cartridge s from online 4 User s Guide You can view the online User s Guide 5 Close Close the window ...

Page 256: ...xperience To open the application From the Start screen select the Dell Printer Experience tile The Dell Printer Experience interface comprises various useful features as described in the following table The screenshot may differ depending on the model you are using 1 Printer Information This area gives you general information about your machine You can check information such as the machine s stat...

Page 257: ...ion 3 Order Supplies Click on this button to order replacement toner cartridges online You need to be connected to the Internet to use this feature 4 Visit Dell Links to Dell printer website You need to be connected to the Internet to use this feature 5 Device List Latest Scanned Image The scan list displays devices that supports Dell Printer Experience Under the device you can see the latest scan...

Page 258: ...this window by simply double clicking the machine icon in the Windows task bar You can also cancel the current job by pressing Cancel or Stop Clear button on the control panel Opening more settings The screen may appear somewhat different depending on the model or options You can set up more printing parameters 1 Open the document you want to print 2 From the Charms select Devices 3 Select your pr...

Page 259: ...ng settings such as copies orientation and document type Eco settings This option allows you to choose multiple pages per side to save media Advanced tab Paper settings This option allows you to set the basic paper handling specifications Layout settings This option allows you to set the various ways to layout your documents ...

Page 260: ...k scanning 1 Place a single document face down on the document glass or load the documents face up into the document feeder 2 Click the Dell Printer Experience tile on the Start screen 3 Click Scan 4 Set up the scanning parameters such as image type document size and resolution 5 Click Prescan to check the image 6 Adjust the prescanned image with scanning operation functions such as rotate and mir...

Page 261: ...river Configurator icon will automatically be created on your desktop 9 Opening Unified Driver Configurator 1 Double click the Unified Driver Configurator on the desktop You can also click the Startup Menu icon and select Dell Unified Driver Unified Driver Configurator 2 Click each button on the left to switch to the corresponding configuration window 1 Printer Configuration 2 Port Configuration T...

Page 262: ...rol buttons are as follows Refresh Renews the available machines list Add Printer Allows you to add a new machines Remove Printer Removes the selected machine Set as Default Sets the current selected machine as a default machine Stop Start Stops starts the machine Test Allows you to print a test page to ensure the machine is working properly Properties Allows you to view and change the printer s p...

Page 263: ...is window you can view the list of available ports check the status of each port and release a port that is stalled in a busy state when its owner has terminated the job for any reason Refresh Renews the available ports list Release port Releases the selected port 1 Shows all of the machine classes 2 Shows the status of the class and the number of machines in the class 1 Switches to Ports configur...

Page 264: ...on for what to do if you encounter an error Paper feeding problems 265 Power and cable connecting problems 266 Printing problems 267 Printing quality problems 271 Copying problems 279 Scanning problems 280 Faxing problems 281 Operating system problems 283 ...

Page 265: ...ons from inside the machine Paper has not been loaded correctly Remove paper from the tray and reload it correctly There is too much paper in the tray Remove excess paper from the tray The paper is too thick Use only paper that meets the specifications required by the machine The paper keeps jamming There is too much paper in the tray Remove excess paper from the tray If you are printing on specia...

Page 266: ...s The machine is not receiving power or the connection cable between the computer and the machine is not connected properly Connect the machine to the electricity supply first If the machine has a Power Wakeup button on the control press it Disconnect the machine s cable and reconnect it ...

Page 267: ...all the toner cartridge see Replacing the toner cartridge on page 74 Make sure the protect cover and sheets are removed from the toner cartridge see Replacing the toner cartridge on page 74 If a system error occurs contact your service representative The connectioncablebetween thecomputer and the machine is not connected properly Disconnect the machine cable and reconnect it see Rear view on page ...

Page 268: ...nting preferences on page 50 Select the correct paper source See the printer driver help screen see Using help on page 52 A print job is extremely slow The job may be very complex Reduce the complexity of the page or try adjusting the print quality settings Half the page is blank The page orientation setting may be incorrect Change the page orientation in your application see Opening printing pref...

Page 269: ...t contain blank pages Some parts such as the controller or the board may be defective Contact a service representative The machine does not print PDF files correctly Some parts of graphics text or illustrations are missing Incompatibility between the PDF file and the Acrobat products Printing the PDF file as an image may enable the file to print Turn on Print As Image from the Acrobat printing opt...

Page 270: ...nces click Paper tab and set type to Thick see Opening printing preferences on page 50 Machine information is not displayed when you click the device in the Devices and Printers Check the Printer properties Click the Ports tab Control Panel Devices and Printers Right click on your printer icon and select Printer properties If the port is set to File or LPT uncheck them and select TCP IP USB or WSD...

Page 271: ...oner save mode is on Adjust the print resolution and turn the toner save mode off See the help screen of the printer driver A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning Clean the inside of your machine see Cleaning the machine on page 78 The surface of the LSU part inside the machine may be dirty Clean the inside of your machine see Cleaning the ma...

Page 272: ... some areas to reject toner Try a different kind or brand of paper Change the printer option and try again Go to Printing Preferences click the Paper tab and set type to Thick see Opening printing preferences on page 50 If these steps do not correct the problem contact a service representative White Spots If white spots appear on the page The paper is too rough and a lot of dirt from paper falls t...

Page 273: ...oblem contact a service representative Black or color background If the amount of background shading becomes unacceptable Change to a lighter weight paper Check the environmental conditions very dry conditions or a high level of humidity higher than 80 RH can increase the amount of background shading Remove the old toner cartridge and install a new one see Replacing the toner cartridge on page 74 ...

Page 274: ...apping seams on the reverse side Printing on seams can cause problems Or select Thick from the Printing Preferences window see Opening printing preferences on page 50 If background scatter covers the entire surface area of a printed page adjust the print resolution through your software application or in PrintingPreferences see Opening printing preferences on page 50 Ensure the correct paper type ...

Page 275: ...roperly Check the paper type and quality Ensure that the guides are not too tight or too loose against the paper stack Curl or wave Ensure that the paper is loaded properly Check the paper type and quality Both high temperature and humidity can cause paper curl Turn the stack of paper over in the tray Also try rotating the paper 180 in the tray Condition Suggested solutions A a B b C A a B b C A a...

Page 276: ... are dirty Check for leaking toner Clean the inside of the machine see Cleaning the machine on page 78 Solid color or black pages The toner cartridge may not be installed properly Remove the cartridge and reinsert it The toner cartridge may be defective Remove the toner cartridge and install a new one see Replacing the toner cartridge on page 74 The machine may require repairing Contact a service ...

Page 277: ...ithin parts of characters that should be solid black You may be printing on the wrong surface of the paper Remove the paper and turn it around The paper may not meet paper specifications Horizontal stripes If horizontally aligned black streaks or smears appear The toner cartridge may be installed improperly Remove the cartridge and reinsert it The toner cartridge may be defective Remove the toner ...

Page 278: ...Preferences click the Paper tab and set type to Thin see Opening printing preferences on page 50 An unknown image repetitively appears on a few sheets Loose toner Light print or contamination occurs Your machine is probably being used at an altitude of 1 000 m 3 281 ft or above The high altitude may affect the print quality such as loose toner or light imaging Change the altitude setting for your ...

Page 279: ...in the document feeder If these steps do not correct the problem contact a service representative Image rubs off the copy easily Replace the paper in the tray with paper from a new package In high humidity areas do not leave paper in the machine for extended periods of time Frequent copy paper jams occur Fan the paper then turn it over in the tray Replace the paper in the tray with a fresh supply ...

Page 280: ...can mode because of the large amount of memory required to analyze and reproduce the scanned image Set your computer to the ECP printer mode through BIOS setting It will help to increase the speed For details about how to set BIOS refer to your computer user s guide Message appears on your computer screen Device can t be set to the H W mode you want Port is being used by another program Port is di...

Page 281: ...k or thin Make sure that the document feeder is firmly closed The document feeder rubber pad may need to be replaced Contact a service representative see Available maintenance parts on page 68 Faxes are not received automatically The receiving mode should be set to fax see Changing the receive modes on page 239 Make sure that there is paper in the tray see Print media specifications on page 106 Ch...

Page 282: ...paper or cannot answer incoming calls Speak with the other machine operator and ask them to solve the problem on their side Faxes do not store in memory There may not be enough memory space to store the fax If the display indicating the memory status shows delete any faxes you no longer need from the memory and then try to store the fax again Call for service Blank areas appear at the bottom of ea...

Page 283: ... software from the startup group then restart Windows Reinstall the printer driver General Protection Fault Exception OE Spool 32 or Illegal Operation messages appear Close all other applications reboot Windows and try printing again Fail To Print A printer timeout error occurred message appear These messages may appear during printing Just keep waiting until the machine finishes printing If the m...

Page 284: ... may enable the file to print Turn on Print As Image from the Acrobat printing options It will take longer to print when you print a PDF file as an image Some letters are not displayed normally during cover page printing Mac OS cannot create the font while printing the cover page The English alphabet and numbers are displayed normally on the cover page When printing a document in Mac with Acrobat ...

Page 285: ...cript until GNU Ghostscript version 7 05 when the base color space of the document is indexed color space and it is converted through CIE color space Because Postscript uses CIE color space for Color Matching System you should upgrade Ghostscript on your system to at least GNU Ghostscript version 7 06 or later You can find recent Ghostscript versions at www ghostscript com Some color images come o...

Page 286: ...in your system Open Unified Linux Driver configurator switch to Scanners configuration then press Drivers Make sure that driver with a name corresponding to your machine s name is listed in the window Ensure the port is not busy Since functional components of machine printer and scanner share the same I O interface port the situation of simultaneous access of different user applications to the sam...

Page 287: ...eport prints The print job was too complex You might need to reduce the complexity of the page or install more memory A PostScript error page prints The print job may not be PostScript Make sure that the print job is a PostScript job Check to see whether the software application expected a setup or PostScript header file to be sent to the machine The optional tray is not selected in the driver The...

Page 288: ...orks WLAN and acts as a central transmitter and receiver of WLAN radio signals ADF An Automatic Document Feeder ADF is a scanning unit that will automatically feedanoriginalsheetofpapersothatthemachinecanscansomeamountofthe paper at once AppleTalk AppleTalk is a proprietary suite of protocols developed by Apple Inc for computer networking It was included in the original Mac 1984 and is now depreca...

Page 289: ...at typically vertical area where control or monitoring instruments are displayed They are typically found in front of the machine Coverage It is the printing term used for a toner usage measurement on printing For example 5 coveragemeansthatanA4sidedpaperhasabout 5 imageortext on it So if the paper or original has complicated images or lots of text on it the coverage will be higher and at the same...

Page 290: ...runs back and forth on the page and prints by impact striking an ink soaked cloth ribbon against the paper much like a typewriter DPI Dots Per Inch DPI is a measurement of resolution that is used for scanning and printing Generally higher DPI results in a higher resolution more visible detail in the image and a larger file size DRPD Distinctive Ring Pattern Detection Distinctive Ring is a telephon...

Page 291: ...control MAC data link layer of the OSI model Ethernet is mostly standardizedasIEEE 802 3 It has become the most widespread LAN technology in use during the 1990s to the present EtherTalk A suite of protocols developed by Apple Computer for computer networking It was included in the original Mac 1984 and is now deprecated by Apple in favor of TCP IP networking FDI Foreign Device Interface FDI is a ...

Page 292: ...dly rotating platters with magnetic surfaces IEEE The Institute of Electrical and Electronics Engineers IEEE is an international non profit professional organization for the advancement of technology related to electricity IEEE 1284 The 1284 parallel port standard was developed by the Institute of Electrical and Electronics Engineers IEEE The term 1284 B refers to a specific connector type on the ...

Page 293: ...nce exceeds that of TCP IP on a LAN ISO The International Organization for Standardization ISO is an international standard setting body composed of representatives from national standards bodies It produces world wide industrial and commercial standards ITU T The International Telecommunication Union is an international organization established to standardize and regulate international radio and ...

Page 294: ...ing functionality in one physical body so as to have a printer a copier a fax a scanner and etc MH Modified Huffman MH is a compression method for decreasing the amount of data that needs to be transmitted between the fax machines to transfer the image recommended by ITU T T 4 MH is a codebook based run length encoding scheme optimized to efficiently compress white space As most faxes consist most...

Page 295: ...s but which is not itself copied or derived from something else OSI Open Systems Interconnection OSI is a model developed by the International Organization for Standardization ISO for communications OSI offers a standard modular approach to network design that divides the required set of complexfunctionsintomanageable self contained functionallayers Thelayers are from top to bottom Application Pre...

Page 296: ...to interact with the device driver using standard input output system calls which simplifies many tasks Protocol A convention or standard that controls or enables the connection communication and data transfer between two computing endpoints PS See PostScript PSTN The Public Switched Telephone Network PSTN is the network of the world s public circuit switched telephone networks which on industrial...

Page 297: ...ddress and which part is the host address TCP IP The Transmission Control Protocol TCP and the Internet Protocol IP the set of communications protocols that implement the protocol stack on which the Internet and most commercial networks run TCR Transmission Confirmation Report TCR provides details of each transmission such as job status transmission result and number of pages sent This report can ...

Page 298: ...t USB is designed to concurrently connect a single computer USB port to multiple peripherals Watermark A watermark is a recognizable image or pattern in paper that appears lighter when viewed by transmitted light Watermarks were first introduced in Bologna Italy in 1282 they have been used by papermakers to identify their product and also on postage stamps currency and other government documents t...

Page 299: ...vanced security WPS The Wi Fi Protected Setup WPS is a standard for establishing a wireless home network If your wireless access point supports WPS you can configure the wireless network connection easily without a computer XPS XML Paper Specification XPS is a specification for a Page Description Language PDL and a new document format which has benefits for portable document and electronic documen...

Page 300: ...t box 203 general setup 203 E eco printing 52 email general setup 202 Embedded Web Service 249 emulation general setup 201 emulation setup 201 entering character 207 error message 98 F favorites settings for printing 51 fax adding documents to a reserved fax 236 233 canceling a reserved fax job 236 239 delaying a fax transmission 235 forwarding a received fax to another destination 237 general set...

Page 301: ...140 linux scanning 230 loading paper in the tray1 38 special media 40 loading originals 46 M machine information 180 186 187 192 196 machine setup machine status 180 186 187 192 196 Macintosh common Macintosh problems 284 driver installation for network connected 144 131 132 printing 221 scanning 229 110 using SetIP 139 macintosh scanning 229 maintenance parts 68 manual feeding loading 40 memory h...

Page 302: ...ings 212 Linux 223 Macintosh 221 multiple pages on one sheet of paper Macintosh 222 printing a document Windows 49 Macintosh 222 213 setting as a default machine 212 214 using direct printing utility 220 printing a document Linux 223 Macintosh 221 printing feature 212 problem operating system problems 283 problems copying problems 279 faxing problems 281 paper feeding problems 265 266 267 271 scan...

Page 303: ...non Dell and refilled 70 redistributing toner 72 74 storing 70 tray adjusting the width and length 37 changing the tray size 37 manual feeding 40 setting the paper size and type 44 U understanding the status LED 96 Unix system requirements 111 usb 201 general setupusb 201 USB cable driver installation 24 27 131 133 132 135 using help 52 223 W watermark create 217 delete 217 edit 217 Windows common...

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