Printing problems
270
6. Troubleshooting
The machine does not
print special-sized paper,
such as billing paper.
Paper size and paper size setting do not match.
Set the correct paper size in the
Custom
in
Paper
tab in
Printing Preferences
(see
"Opening printing preferences" on page 50).
The printed billing paper
is curled.
The paper type setting does not match.
Change the printer option and try again. Go to
Printing Preferences
, click
Paper
tab,
and set type to
Thick
(see "Opening printing preferences" on page 50).
Machine information is not
displayed when you click
the device in the
Devices
and Printers
.
Check the
Printer properties
. Click the
Ports
tab.
(
Control Panel
>
Devices and Printers
> Right-
click on your printer icon and select
Printer
properties
)
If the port is set to File or LPT, uncheck them and
select TCP/IP, USB, or WSD.
Machine information is not displayed when you click the device in the
Devices and
Printers
.
The error related toast
message pops up.
The error related toast message pops up.
Condition
Possible cause
Suggested solutions
Summary of Contents for B1165nfw
Page 3: ...3 BASIC 5 Appendix Specifications 104 Regulatory information 113 Copyright 126 ...
Page 73: ...Redistributing toner 73 3 Maintenance 1 2 ...
Page 75: ...Replacing the toner cartridge 75 3 Maintenance ...
Page 80: ...Cleaning the machine 80 3 Maintenance 1 2 ...
Page 90: ...Clearing original document jams 90 4 Troubleshooting ...
Page 94: ...Clearing paper jams 94 4 Troubleshooting 1 2 ...
Page 125: ...Regulatory information 125 5 Appendix 27 China only ...