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System uses too much CPU resources. Please stop record first and then begin backup. 

 

Data amount exceeds backup device capacity. It may result in burner error. 

 

Backup device is not compatible. 

 

Backup device is damaged.   

 

17. Keyboard may not control device. 

There are following possibilities: 

 

Device serial port setup is not correct   

 

Address is not correct   

 

When there are several switchers, power supply is not enough. 

 

Transmission distance is too far. 

 

18. Alarm signal may not been disarmed. 

There are following possibilities: 

 

Alarm setup is not correct. 

 

Alarm output has been open manually. 

 

Input device error or connection is not correct. 

 

Some program versions may have this problem. Please upgrade user system. 

 

19. Alarm function is null. 

There are following possibilities: 

 

Alarm setup is not correct.   

 

Alarm cable connection is not correct. 

 

Alarm input signal is not correct. 

 

There are two loops connect to one alarm device.   

 

20. Remote control does not work.   

There are following possibilities: 

 

Remote control address is not correct. 

 

Distance is too far or control angle is too small. 

 

Remote control battery power is low. 

 

Remote control is damaged or device front panel is damaged. 

 

21. Record storage period is not enough.   

There are following possibilities: 

 

Camera quality is too low. Lens is dirty. Camera is installed against the light. Camera 

aperture setup is not correct.   

 

HDD capacity is not enough. 

 

HDD is damaged.   

 

22. May not playback the downloaded file. 

There are following possibilities: 

 

There is no media player. 

 

No DXB8.1 or higher graphic acceleration software. 

Summary of Contents for DNA2000 Series

Page 1: ...DNA2000 DNA3500 IP NVR Appliances Installation and Operations Manual Model Number DNA2000 and DNA3500 Series Description NVR IP Video Recording and Management Software...

Page 2: ...in a cool dry place away from direct sunlight inflammable explosive substances and etc This series product shall be transported storage and used in the specified environments 6 Accessories Be sure to...

Page 3: ...e Surveillance VGA HDMI port Connect to monitor to realize real time surveillance Support TV VGA HDMI output at the same time Short cut menu when preview Support popular PTZ decoder control protocols...

Page 4: ...ork storage server peripheral USB2 0 device burner and etc Network Management Supervise NVR configuration and control power via Ethernet Support management via WEB Peripheral Equipment Management Supp...

Page 5: ...ut Storage 2 built in SATA ports RS232 Port RS 422 One RS232 port to debug transparent COM data RS485 port RS 485 One RS485 port to control PTZ Support various protocols USB2 0 Port 2 peripheral USB2...

Page 6: ...e WEB Local GUI Video Compression H 264 MPEG4 Encode Capacity For H 264 it max supports 32 channel D1 16 channel 720P 8 channel 1080P Audio Compression G 711a Video Output 1 channel VGA analog video o...

Page 7: ...er Button One power button in the rear panel Power Button One power button in the front panel IR Remote Control Receiver Support IR remote control Clock Built in clock Indication Light 16 record statu...

Page 8: ...tivated control move left or right When playback click these buttons to control playback bar Play Pause 5 In normal playback click this button to start pause playback Reverse Pause 6 In normal playbac...

Page 9: ...tc Realize other special functions Shift Shift In textbox click this button to switch between numeral English Small Capitalized donation and etc During tour process enable disable tour Click it to aut...

Page 10: ...e left and right When playback click these buttons to control playback bar ESC ESC Go to previous menu or cancel current operation When playback click it to restore real time monitor mode Enter ENTER...

Page 11: ...ur statuses The first indication light flashes slowly when the 1 channel is recording while the 17 channel does not record The firs indication light flashes quickly when the 1 channel does not record...

Page 12: ...om port 1 to port 4 the second group is from port 5 to port 8 They are to receive the signal from the external alarm source There are two types NO normal open NC normal close When user alarm input dev...

Page 13: ...nel is shown as below See Figure 2 4 Figure 2 4 Please refer to the following sheet for detailed information Port Name Function USB2 0 USB2 0 port Connect to USB2 0 mouse Network port 10M 100M 1000Mbp...

Page 14: ...alarm device Please make sure there is power to the external alarm device NO Normal open alarm output port C Alarm output public end C1 C3 A RS485 RS 485 communication port RS485_A port It is the cabl...

Page 15: ...the analog audio signal output from the devices such as mike phone pickup MIC OUT Audio output port Audio output port It is to output the analog audio signal to the devices such as the sound box 1 16...

Page 16: ...ices such as the alarm detector 12V 12V power output port It can provide the power to some peripheral devices such as the camera or the alarm device Please note the supplying power shall be below 1A N...

Page 17: ...ut Disable power output when alarm is canceled Current is 500mA 12V Rated current output Current is 500mA GND A B 485 communication port They are used to control devices such as PTZ Please parallel co...

Page 18: ...ut port There is peripheral power supplying for the external alarm device In case overload may result in NVR damage please refer to the following relay specifications for detailed information A B cabl...

Page 19: ...talk talk talk 2 4 1 Device end to PC end Device Connection Please connect the speaker or the pickup to the first audio input port in the device rear panel Then connect the earphone or the sound box t...

Page 20: ...2 8 to enable bidirectional talk Listening Operation At the PC end speak via the speaker or the pickup and then user can get the audio from the earphone or sound box at the device end See Figure 2 10...

Page 21: ...plement special control operation such as double click one item in the file list to playback the video In multiple window mode double left click one channel to view in full window Double left click cu...

Page 22: ...ease follow the instructions below to install hard disk 3 1 3 1 3 1 3 1 D D D DNA200 NA200 NA200 NA200 DNA2000 DNA2000 DNA2000 DNA2000 P P P P Series Series Series Series 1 Loosen the screws of the up...

Page 23: ...and then line up the four screws to the four holes in the HDD Use the screwdriver to fix the screws firmly to secure HDD on the HDD bracket Connect to the HDD data cable to the main board and the HDD...

Page 24: ...4 4 4 4 Network Connection Network Connection Network Connection Network Connection Please refer to Figure 4 1 for connection sample The following figure is based on the DNA series product Figure 4 1...

Page 25: ...rresponding dialogue box System is shutting down Do not click power on off button directly Do not unplug the power cable or click power on off button to shutdown device directly when device is running...

Page 26: ...user Hidden user default is for system interior use only and may not be deleted When there is no login user hidden user default automatically login User can set some rights such as monitor for this us...

Page 27: ...can go to network interface See Figure 5 4 For detailed information please refer to chapter 5 10 2 Figure 5 4 Click Next button user can go to remote device interface See Figure 5 5 For detailed infor...

Page 28: ...ser can go to Schedule interface See Figure 5 6 For detailed information please refer to chapter 5 6 2 Figure 5 6 Click Finish button system pops up a dialogue box Click the OK button the startup wiza...

Page 29: ...face Double click an IP address or check one IP address and then click Add button user can add current device to the bottom pane of the interface System supports batch add function Click Add button us...

Page 30: ...sure control This function is on by default Mirror It is to switch video left and right limit This function is disabled by default 3D NR It is the 3D noise reduction function Saturation It is to adjus...

Page 31: ...list The option includes Disable enable WDR HLC When this function is on system can automatically expose according to environment so that user can view the darkest section of the video Scene mode Pro...

Page 32: ...er can go to Figure 5 10 See Figure 5 11 Figure 5 11 5 3 2 5 3 2 5 3 2 5 3 2 Short Short Short Short C C C Cut Menu ut Menu ut Menu ut Menu In the preview interface for the channel of no IPC connectio...

Page 33: ...re 5 13 system can auto connect to the network camera Please note the following figure is for reference only Figure 5 13 5 3 4 5 3 4 5 3 4 5 3 4 Built Built Built Built in Switch Setup in Switch Setup...

Page 34: ...annel 1 and channel 16 positions Use mouse middle button to control window split User can use mouse middle button to switch window split amount 5 4 2 5 4 2 5 4 2 5 4 2 Preview Control Preview Control...

Page 35: ...channel 2 Digital zoom It is to zoom in specified zone of current channel It supports zoom in function of multiple channel The selected area has an icon as and the free area is shown as an icon as 3...

Page 36: ...Menu Right Click Menu Right Click Menu Right Click Menu After user logged in the device right click mouse user can see the short cut menu Please see Figure 5 17 Window split mode User can select windo...

Page 37: ...5 5 4 5 5 4 5 Preview Parameter Preview Parameter Preview Parameter Preview Parameter Set preview display mode channel display sequence and tour setup Set preview display mode On the preview interface...

Page 38: ...or disabling window function See Figure 5 20 Figure 5 20 Click Save button to save current setup 5 5 5 5 5 5 5 5 PTZ PTZ PTZ PTZ Note All the operations here are based on PELCOD protocol For other pro...

Page 39: ...ELCO D must use 2400 Data bit Select corresponding data bits Default value is 8 Stop bit Select corresponding stop bits Default value is 1 Parity There are three options odd even none Default setup is...

Page 40: ...us and iris to zoom in out definition and brightness The PTZ rotation supports 8 directions Figure 5 24 In the middle of the eight direction arrows there is a 3D intelligent positioning key See Figure...

Page 41: ...ing items Preset Tour Pattern Border Figure 5 26 In X328H328H 328H Figure 5 24 click page switch button the interface is shown as in Figure 5 27 Here user can activate the following functions Preset T...

Page 42: ...5 27 please input preset number in the No blank and click preset button Patrol setup Tour Setup In Figure 5 26 click patrol button The interface is shown as in Figure 5 29 Input preset number and add...

Page 43: ...button Repeat the above procedures to set right limit Figure 5 31 Activate Auto Scan In Figure 5 27 click Auto Scan button the system begins auto scan Correspondingly the auto scan button becomes Sto...

Page 44: ...note once user enable audio function for one channel system may enable audio function of the rest channels by default Click overlay button user can see an interface is shown in Figure 5 34 Cover area...

Page 45: ...nce user check the All box user set same encode setup for all channels Audio video enable box overlay button and the copy button is shield Please highlight icon to select the corresponding function Fi...

Page 46: ...ular motion detection MD Alarm MD alarm Holiday Highlight the button here the holiday settings in General interface Chapter 5 12 1 becomes activated Please highlight icon to select the corresponding f...

Page 47: ...o to the Schedule interface See Figure 5 36 Select record channel period and record type is general Please refer to chapter 5 6 2 Click Copy to copy current setup to other channel s Click OK button 5...

Page 48: ...etect function c Click Region Select button to set motion detect zone There are 396 PAL 330 NTSC small zones The green zone is current cursor position Grey zone is the motion detection zone Black zone...

Page 49: ...apter 2 3 to connect alarm input and alarm output cable such as light siren and etc b In the main menu from Setting to Alarm user can see alarm setup interface See Figure 5 40 Alarm in Here is for use...

Page 50: ...le snapshot function c From Main menu Setting Alarm user can go to Figure 5 40 to set alarm parameter and enable snapshot function d Click Save button to save alarm snapshot setup 5 6 6 5 6 6 5 6 6 5...

Page 51: ...channel record Snapshot no matter what period applied in the record setup c Click OK button to complete manual record setup 5 6 6 2 Manual Snapshot Click button at the preview control bar Chapter 0 us...

Page 52: ...ce Please note user need to go to chapter 5 6 2 Schedule to enable Holiday setup Otherwise user may not enable holiday record setup Please note there is no year setup on the holiday setting For exampl...

Page 53: ...d Snapshot Motion detection Alarm record or snapshot please refer to chapter 5 6 5 Video loss or camera masking record or snapshot function please refer to chapter 5 6 4 5 7 5 7 5 7 5 7 Playback and S...

Page 54: ...nnels In 4 window playback mode user can select 4 channels according to user requirement In 9 window playback mode user can switch between 1 8 and 9 16 channels In 16 window playback mode user can swi...

Page 55: ...begin frame by frame playback In frame by frame playback mode click to restore normal playback Slow play In playback mode click it to realize various slow play modes such as slow play 1 slow play 2 a...

Page 56: ...the corresponding channel User can adjust the slide bar or input the accurate time to set the file end time Click this button again and then save current contents in a new file 12 Record type In any...

Page 57: ...utton user can see system begins play from 06 00 00 See Figure 5 45 Note After user searched files system implement accurate playback once user click Play for the first time System does not support ac...

Page 58: ...he preview interface right click mouse user can go to Figure 5 44 b At the top right pane user can check the box to select picture and then select playback interval c Please refer to chapter 5 7 2 to...

Page 59: ...les with a before channel name User can use Fn or cancel button to delete after file serial number f Click backup button user can backup selected files There is a process bar for user reference g When...

Page 60: ...a folder if user are selecting a file System pops up a dialogue box if there is no configuration file under current folder After successfully import system needs to reboot to activate new setup Forma...

Page 61: ...in Figure 5 53 Here user can set for business day and non business day In Figure 5 53 click set button user can see an interface is shown as in Figure 5 54 Here user can set user own setup for busines...

Page 62: ...ince the video in each channel may not be the same In Figure 5 51 user can left click mouse and then drag it to set a region for motion detection Click Fn to switch between arm withdraw motion detecti...

Page 63: ...n Figure 5 55 This function allows user to be informed when video loss phenomenon occurred User can enable alarm output channel and then enable show message function User can refer to chapter 5 9 1 1M...

Page 64: ...n Tips User can enable preset tour pattern activation operation when video loss occurs Note In Detect interface copy paste function is only valid for the same type which means user may not copy a chan...

Page 65: ...protocol and etc Select the channel of current speed dome as current monitor video and the right click mouse to select Pan Tilt Zoom item Now user can set preset tour pattern In Figure 5 58 click sele...

Page 66: ...terface Main Menu Setting Schedule to set the record type corresponding channel number week and date User can select the record type Regular MD Alarm MD Alarm Please note user may not select the MD Al...

Page 67: ...Figure 5 58 Figure 5 59 Figure 5 60...

Page 68: ...alue ranges from 10s 300s System automatically delays specified seconds in turning off alarm and activated output after external alarm cancelled Show message system can pop up the message in the local...

Page 69: ...eds to reboot after user changed and saved any setup of the above four ports Please make sure the port values here do not conflict Max connection system support maximal 20 users 0 means there is no co...

Page 70: ...rcle to enable corresponding function and then double click current item to go to setup interface Figure 5 64 5 10 2 1 IP Filter IP filter interface is shown as in Figure 5 65 User can add IP in the f...

Page 71: ...aa 00aa 00aa 00aa as aa aa aa aa aa aa aa d System automatically removes space if there is any space before or after the newly added IP address e System only checks start address if user add IP addres...

Page 72: ...me Time Zone London GMT 0 Berlin GMT 1 Cairo GMT 2 Moscow GMT 3 New Deli GMT 5 Bangkok GMT 7 Beijing Hong Kong GMT 8 Tokyo GMT 9 Sydney GMT 10 Hawaii GMT 10 Alaska GMT 9 Pacific Time P T GMT 8 America...

Page 73: ...Used for multiple cast broadcast in limited space Except the above mentioned addresses of special meaning user can use other addresses For example Multiple cast IP 235 8 8 36 Multiple cast PORT 3666 A...

Page 74: ...please select DDNS type and highlight enable item Them please input user PPPoE name user get from user IPS and server IP PC with DDNS Click save button and then reboot system Click save button system...

Page 75: ...customized domain name User can input user self defined domain name After successful registration user can use domain name to login installed of the device IP User name It is optional User can input u...

Page 76: ...ort 256 1023 to avoid conflict For the TCP and UDP please make sure the internal port and external port are the same to guarantee the proper data transmission Figure 5 70 Figure 5 71 5 10 2 7 3G 3G se...

Page 77: ...dialup duration Once user disable the extra stream the connection time begins For example if user input 5 seconds here then 3G network connection period is 5 seconds The device automatically disconne...

Page 78: ...Figure 5 74 User can view current connection status and IP address if there is a connection Figure 5 74 The WIFI interface is shown as below See Figure 5 75 Auto connect WIFI Check the box here syste...

Page 79: ...Figure 5 75 Figure 5 76 After successfully connection user can see the following interface User can see it is connected now See Figure 5 77 Figure 5 77...

Page 80: ...Sender Please input sender email box here Title Please input email subject here System support English character and Arabic number Max 32 digit Receiver Please input receiver email address here System...

Page 81: ...r file address remote directory interval and etc User need to download or buy FTP service tool such as Ser U FTP SERVER to establish FTP service Please install Ser U FTP SERVER first From start progra...

Page 82: ...er address port and remote directory When remote directory is null system automatically create folders according to the IP time and channel User name and password is the account information for user t...

Page 83: ...2 12 SNMP SNMP is an abbreviation of Simple Network Management Protocol It provides the basic network management frame of the network management system The SNMP widely used in many environments It is...

Page 84: ...e has how many video channels audio channels application version and etc 5 10 2 13 Auto register This function allows the device to auto register to the proxy user specified In this way user can use t...

Page 85: ...shown as below See Figure 5 88 Basic setting It is to set wireless router information It includes SSID encryption mode and password The default setup is SSID NVR_WIFI Authentication mode WPA2 PSK Pas...

Page 86: ...nd then right click mouse user can see an interface shown as below Here user can click WPS button too See Figure 5 89 Figure 5 89 Network interface is shown as in Figure 5 90 It is to set network info...

Page 87: ...the NVR can connect to via WIFI AP by default Click Ok to save current setup Change sort Click it to adjust video position of the WIFI devices from the first available channel on the interface Filter...

Page 88: ...cess the NVR Figure 5 92 Upgrade interface is shown as in Figure 5 93 It is to update wireless router software Please insert corresponding USB devices containing the upgrade file Select the correspond...

Page 89: ...etwork Test Network test interface is shown as in Figure 5 95 Destination IP Please input valid IPV4 address and domain name Test Click it to test the connection with the destination IP address The te...

Page 90: ...ark to open the packets on the PC for the professional engineer to solve complicated problems Figure 5 95 5 10 3 2 Network Load Network load is shown as in Figure 5 96 Here user can view the follow st...

Page 91: ...management interface See Figure 5 97 Figure 5 97 Select a HDD and then select format from the dropdown list Click Execute button Click OK button to complete the setup User can see system needs to rest...

Page 92: ...here means there are 4 HDDS For different series product the max HDD amount may vary When HDD is working properly system is shown as O _ means there is no HDD SN User can view the HDD amount the devi...

Page 93: ...ard disk management See Figure 5 100 User can see current HDD type status capacity and record time When HDD is working properly system is shown as O When HDD error occurred system is shown as X Alarm...

Page 94: ...have access to the hard disk otherwise it does not have access to the hard disk The HDD Group column lists the HDD Group number of current hard disk User can select HDD group name from the dropdown li...

Page 95: ...ere is an easy way for user to test whether the records from the corresponding channel is saved in the specified HDD User can remove the HDD and then check the channel can record or not User can see t...

Page 96: ...e DST function and then click set button User can see an interface is shown as in Figure 5 105 Here user can set start time and end time by setting corresponding week setup In Figure 5 105 enable date...

Page 97: ...ral user can go to the general interface See Figure 5 104 Holiday setting Click it user can see an interface shown as in Figure 5 107 Here user can set holiday date Please go to the Holidays Period in...

Page 98: ...user can set snap picture amount of one click Figure 5 107 Figure 5 108 5 13 5 13 5 13 5 13Device Device Device Device Maintenance Maintenance Maintenance Maintenance and Manager and Manager and Manag...

Page 99: ...BPS Here is for user to view current video data stream KB s and occupied hard disk storage MB h See Figure 5 110 Figure 5 110 For the 32 channel series product the interface is shown as below See Figu...

Page 100: ...Device Information Here user can view the channel status of the remote device connection log and etc Channel status Here user can view the IPC status of the corresponding channel such as motion detect...

Page 101: ...an go to the following interface See Figure 5 115 Start time end time Pleased select start time and end time then click search button User can view the log files in a list System max displays 100 logs...

Page 102: ...user can see there is a folder named Log_time on the backup path Double click the folder user can see the log file Figure 5 116 5 13 3 Upgrade From Mani menu Info Version user can go to the following...

Page 103: ...hlight to restore factory default setup Select all General Schedule RS232 Network Alarm Detect Pan tilt zoom Display Channel name Remote device Please highlight icon to select the corresponding functi...

Page 104: ...2 Parity there are five choices none odd even space mark System default setup is Function Console Baud rate 115200 Data bit 8 Stop bit 1 Parity None After completing all the setups please click save b...

Page 105: ...Figure 5 120...

Page 106: ...the device Please note the tool only applies to the IP addresses in the same segment 6 2 6 2 6 2 6 2 Operation Operation Operation Operation Double click the ConfigTools exe icon user can see an inte...

Page 107: ...Login button to go to the login interface See Figure 6 4 In Figure 6 4 user can view device IP address user name password and port Please modify the corresponding information to login Please note the...

Page 108: ...Figure 6 5 For detailed information and operation instruction of the quick configuration tool please refer to the Quick Configuration Tool User s Manual included in the resources CD...

Page 109: ...setup operation and allocation 1 Insert PoE After user insert PoE device may try to set a corresponding IP address of the Switch network adapter First system tries to set via arp ping It then uses DH...

Page 110: ...insert PoE system follow the steps listed above to find the channel available 4 When user insert PoE all channels are in use now System can pop up a dialogue box for user to select a channel to overwr...

Page 111: ...Please input user user name and password Default factory name is admin and password is admin Note For security reasons please modify user password after user first login 7 2 7 2 7 2 7 2 LAN Mode LAN M...

Page 112: ...els successfully connected to the NVR Please refer to Figure 7 3 for main stream and extra stream switch information Figure 7 3 Section 3 Open all Open all button is to enable disable all channel real...

Page 113: ...dow 25 window 36 window User can set video fluency and real time feature priority 7 3 7 3 7 3 7 3 Real Real Real Real time Monitor time Monitor time Monitor time Monitor In section 2 left click the ch...

Page 114: ...n Scan Select Scan from the dropdown list Click Set button user can set scan left and right limit Use direction buttons to move the camera to user desired location and then click left limit button The...

Page 115: ...Figure 7 10 7 5 1 Image Here user can adjust its brightness contrast hue and saturation Current channel border becomes green Or user can click Reset button to restore system default setup Figure 7 10...

Page 116: ...ed in the interface is shown as below See Figure 7 12 Figure 7 12 Please refer to the following contents for LAN and WAN login difference 1 In the WAN mode system opens the main stream of the first ch...

Page 117: ...multiple channel monitor mode system adopts extra stream to monitor by default User may not modify manually All channels are trying to synchronize Please note the synchronization effect still depends...

Page 118: ...e user wants to play and then click Play button system can begin playback User can select to playback in full screen Please note for one channel system may not playback and download at the same time U...

Page 119: ...wnload and then click download button user can see an interface shown as in Figure 7 17 The Download button becomes Stop button and there is a process bar for user reference Please go to user default...

Page 120: ...here are two download types The download by file interface is shown as in Figure 7 18 and the download by time interface is shown as in Figure 7 19 Figure 7 18 Figure 7 19 Watermark Watermark interfac...

Page 121: ...audio function of corresponding alarm events Figure 7 21 Please refer to the following sheet for detailed information Type Parameter Function Alarm Type Video loss System alarms when video loss occur...

Page 122: ...box here system can automatically pops up an alarm icon on the Alarm button in the main interface when there is an alarm Alarm Sound Play alarm sound System sends out alarm sound when an alarm occurs...

Page 123: ...tem can connect the device automatically and add it to the Added device list Or user can double click one item in the list to add a device Modify Click or any device in the Added device list user can...

Page 124: ...device of current channel 7 9 1 2 Conditions Here user can view device property information The setups become valid immediately after user set See Figure 7 24 Figure 7 24 Please refer to the followin...

Page 125: ...nce video effect Auto Iris It is to enable disable auto iris function Flip It is to switch video up and bottom limit This function is disabled by default Mirror It is to switch video left and right li...

Page 126: ...general bright of the video or there is IR light or not B W The device outputs the black and white video Sensor It is to set when there is peripheral connected IR light 7 9 1 3 Video Audio 7 9 1 3 1E...

Page 127: ...tailed information Extra stream In CBR the bit rate here is the max value In dynamic video system needs to low frame rate or video quality to guarantee the value The value is null in VBR mode Referenc...

Page 128: ...lue The max setup is 3600s picture Copy Click it user can copy current channel setup to other channel s 7 9 1 3 3Video Overlay The video overlay interface is shown as in Figure 7 27 Figure 7 27 Please...

Page 129: ...user can set snap image saved path in the preview interface and the record storage path in the preview interface The default setup is C PictureDownload and C RecordDownload Please click the Save butt...

Page 130: ...the services such as HTTP RTP service via etho0 or the eth1 Usually user need to set one default card default setup is etho to request the auto network service form the device end such as DHCP email F...

Page 131: ...c mode user need to set the IP submask gateway manually If user select the DHCP mode user can view the IP submask gateway from the DHCP If user switch from the DHCP mode to the static mode user need t...

Page 132: ...can input the actual port number if necessary UDP port The default value is 37778 User can input the actual port number if necessary HTTP port The default value is 80 User can input the actual port nu...

Page 133: ...ork information in the following list Double click a name to connect to it Click Refresh button user can view latest connection status 7 9 2 4 WIFI AP The WIFI AP function is for NVR31 W series produc...

Page 134: ...Figure 7 35 Figure 7 36 Figure 7 37...

Page 135: ..._AUTH Pulse interval It is to set time to end 3G connection after user close extra stream monitor For example if user input 60 here system ends 3G connection after user close extra stream monitor 60 s...

Page 136: ...ave current setup and then reboot the device to get the setup activated Device connects to the internet via PPPoE after reboot User can get the IP address in the WAN from the IP address column Please...

Page 137: ...n Name User self defined domain name User The user name user input to log in the server Password The password user input to log in the server Update period Device sends out alive signal to the server...

Page 138: ...sful registration user can use domain name to login installed of the device IP User name It is optional User can input user commonly used email address Important Do not register frequently The interva...

Page 139: ...nction User can auto login anonymously User do not need to input the user name password and the sender information User Name The user name of the sender email account Password The password of sender e...

Page 140: ...nction and then set the corresponding interval System can send out the email regularly as user set here Email test The system will automatically sent out a email once to test the connection is OK or n...

Page 141: ...e specified name The default setup is public Write Community It is a string It is a command between the manage process and the proxy process It defined the authentication access control and the manage...

Page 142: ...7 47 This function allows the device to auto register to the proxy user specified In this way user can use the client end to access the NVR and etc via the proxy Here the proxy has a switch function I...

Page 143: ...logy can secure the user information security and device safety See Figure 7 49 Note User need to implement server certificate again if user have changed device IP User need to download root certifica...

Page 144: ...51 Now the server certificate is successfully created Figure 7 51 7 9 2 15 2 Download root certificate In Figure 7 49 click button system pops up a dialogue box See Figure 7 52 Figure 7 52 Click Open...

Page 145: ...gure 7 53 Click Install certificate button user can go to certificate wizard See Figure 7 54 Figure 7 54 Click Next button to continue Now user can select a location for the certificate See Figure 7 5...

Page 146: ...e 7 55 Click Next button user can see the certificate import process is complete See Figure 7 56 Figure 7 56 Click Finish button user can see system pops up a security warning dialogue box See Figure...

Page 147: ...rowser and then input https xx xx xx xx port xx xx xx xx is user device IP or domain mane Port is user HTTPS port If user are using default HTTPS value 443 user do not need to add port information her...

Page 148: ...Figure 7 60 Figure 7 61...

Page 149: ...Figure 7 62 Figure 7 63...

Page 150: ...click this button to set motion detection zone The interface is shown as in Figure 7 62 Here user can set motion detection zone There are four zones for user to set Please select a zone first and then...

Page 151: ...email to alert user when an alarm occurs Tour User need to click setup button to select tour channel System begins 1 wiindow or multiple window tour display among the channel s user set to record whe...

Page 152: ...shown as in Figure 7 67 After analysis video system can generate a tampering alarm when the detected moving signal reached the sensitivity user set here For detailed setups please refer to chapter 7 9...

Page 153: ...ser have properly connected alarm devices such as buzzer The input mode includes local alarm and network alarm 7 9 3 2 1Local Alarm The local alarm interface is shown as in Figure 7 68 It refers to al...

Page 154: ...er do not select current setup applies to today only User can select all week column to apply to the whole week Click OK button system goes back to local alarm interface please click save button to ex...

Page 155: ...rs Alarm upload System can upload the alarm signal to the centre Including alarm centre Send Email If user enabled this function System can send out an email to alert user when an alarm occurs Tour Us...

Page 156: ...m The IPC external alarm interface is shown as in Figure 7 72 Network alarm refers to the alarm signal from the network System does not anti dither and sensor type setup For setup information please r...

Page 157: ...n generate an alarm once the network camera is offline For setup information please refer to chapter 7 9 3 2 1 Figure 7 73 7 9 3 3 Abnormality It includes six types No disk disk error disks no space d...

Page 158: ...include No disk disk error no space net disconnection IP conflict and MAC conflict User can set one or more items here Less than User can set the minimum percentage value here For disk not space only...

Page 159: ...enabled this function System can send out an email to alert user when an alarm occurs Buzzer Check the box here to enable this function The buzzer beeps when an alarm occurs 7 9 4 Storage 7 9 4 1 Sche...

Page 160: ...Figure 7 81 Figure 7 82 Please refer to the following sheet for detailed information...

Page 161: ...Copy function allows user to copy one channel setup to another After setting in channel click Copy button user can go to interface Figure 7 82 User can see current channel name is grey such as channel...

Page 162: ...See Figure 7 85 Please set the FTP as user remote storage location System can save record file or snapshot picture to the FTP once the network is offline or malfunction Figure 7 85 7 9 4 3 Record Con...

Page 163: ...est priority Enable corresponding channel to record no matter what period applied in the record setup Stop Stop current channel record no matter what period applied in the record setup Start all stop...

Page 164: ...Figure 7 89 Here user can set corresponding HDD group to save snapshot picture Figure 7 89 7 9 5 Setting 7 9 5 1 General The general interface includes general date time and holiday setup 7 9 5 1 1Ge...

Page 165: ...or the current HDD is full while the next HDD is no empty then system stops recording If the current HDD is full and then next HDD is not empty then system overwrites the previous files Pack duration...

Page 166: ...e user can click Add holidays box to add a new holiday and then click Save button to save Figure 7 92 7 9 5 2 Account Note For the character in the following user name or the user group name system ma...

Page 167: ...have the monitor rights Hidden user default is for system interior use only and may not be deleted When there is no login user hidden user default automatically login User can set some rights such as...

Page 168: ...up Please click the OK button to save Please note the password ranges from 1 digit to 6 digit It shall include the number only For the user of the account rights he can modify the password of other us...

Page 169: ...ng rights It includes shutdown reboot device live view record control PTZ control and etc Figure 7 97 Modify group Click the modify group button user can see an interface is shown as in Figure 7 98 He...

Page 170: ...el title Check the box here user can view system time and channel number on the monitor video Image enhance Check the box user can optimize the margin of the preview video Auto logout Here is for user...

Page 171: ...s Split Here user can set window mode and channel group System can support 1 4 8 9 16 25 36 window according to device channel amount Motion tour Alarm tour Here user can set motion detect tour alarm...

Page 172: ...etwork Event Storage Setting Camera Or user can check the All box to select all items Figure 7 102 7 9 5 6 Import Export The interface is shown as in Figure 7 103 This interface is for user to export...

Page 173: ...te old files function user need to set the file period Click Manual reboot button user can restart device manually Figure 7 104 7 9 5 8 Upgrade The upgrade interface is shown as in Figure 7 105 Please...

Page 174: ...Default setup is 8 Stop bit There are two options 1 2 Default setup is 1 Parity There are five options none odd even space mark Default setup is none 7 9 5 10 PTZ The PTZ interface is shown as in Fig...

Page 175: ...ponding dome protocol such as PELCOD Address Set corresponding dome address Default value is 1 Please note user setup here shall comply with user dome address otherwise user may not control the speed...

Page 176: ...iew channel from the dropdown list Figure 7 109 7 10 7 10 7 10 7 10 Informa Informa Informa Information tion tion tion 7 10 1 Version The version interface is shown as in Figure 7 110 Here user can vi...

Page 177: ...equested log Search User can select log type from the drop down list and then click search button to view the list User can click the stop button to terminate current search operation Detailed informa...

Page 178: ...r name and password to login again Figure 7 113 7 12 7 12 7 12 7 12 Un Un Un Un install install install install W W W Web eb eb eb C C C Control ontrol ontrol ontrol User can use web un install tool u...

Page 179: ...orking environment is too harsh too much dust Hardware malfunction 3 System may not detect hard disk There are following possibilities HDD is broken HDD ribbon is damaged HDD cable connection is loose...

Page 180: ...here are following possibilities It is not a power picker It is not a power acoustics Audio cable is damaged Device hardware malfunctions 9 There is audio when monitor but there is no audio when syste...

Page 181: ...Windows VISTA control ActiveX control has been disabled No dx8 1 or higher Please upgrade display card driver Network connection error Network setup error Password or user name is invalid Client end...

Page 182: ...Please upgrade user system 19 Alarm function is null There are following possibilities Alarm setup is not correct Alarm cable connection is not correct Alarm input signal is not correct There are two...

Page 183: ...el mode from the client end There are following possibilities The network bandwidth is not sufficient The multiple channel monitor operation needs at least 100M or higher User PC resources are not suf...

Page 184: ...g technology that uses radio waves to provide wireless high speed Internet and network connections The standard is for wireless local area networks WLANs It is like a common language that all the devi...

Page 185: ...onfirmed according to Formula 2 to calculate the storage capacity i m which is storage of each channel needed unit Mbyte i m i q i h i D 2 In the formula i h means the recording time for each day hour...

Page 186: ...veler 1G Kingston DataTraveler 2G Maxell USB Flash Stick 128M Maxell USB Flash Stick 256M Maxell USB Flash Stick 512M Maxell USB Flash Stick 1G Maxell USB Flash Stick 2G Kingax Super Stick 128M Kingax...

Page 187: ...er to the following sheet for compatible portable HDD brand Brand Model Capacity YDStar YDstar HDD box 40G Netac Netac 80G Iomega Iomega RPHD CG RNAJ50U287 250GB WD Elements WCAVY1205901 1 5TB Newsmy...

Page 188: ...e SV35 3 ST31000340SV 1T SATA Seagate Seagate SV35 4 ST3320410SV 320G SATA Seagate Seagate SV35 4 ST3250311SV 250G SATA Seagate Seagate SV35 5 ST3500410SV 500G SATA Seagate Seagate SV35 5 ST3500411SV...

Page 189: ...0VM002 1T SATA Seagate Seagate Pipeline HD2 ST2000VM002 2T SATA Seagate Seagate Pipeline HD2 ST2000VM003 2T SATA Seagate Seagate Constellation ES ST3500514NS 500G SATA Seagate Seagate Constellation ES...

Page 190: ...3T SATA Seagate Seagate Constellation ES 2 ST32000646NS 2T SATA Seagate Seagate Constellation ES 2 ST33000652NS 3T SATA Seagate Seagate Constellation ES 2 ST32000647NS 2T SATA Westem Digital Cariar SE...

Page 191: ...CS WD7500AVCS 63ZLB0 750G SATA Westem Digital WDAV GP AVCS WD3200AVCS 320G SATA Westem Digital WDAV GP AVCS WD2500AVCS 250G SATA Westem Digital WDAV GP EVCS WD10EVCS 63ZLB0 1T SATA Westem Digital WDAV...

Page 192: ...Westem Digital WD AV GP WD10EURX 1T SATA Westem Digital WD AV GP WD7500AURS 750G SATA Westem Digital WD AV GP WD7500AVDS 500G SATA Westem Digital WD AV GP WD500AVDS 500G SATA Westem Digital WD AV GP W...

Page 193: ...Capacity Port Mode Hitachi HitachiCinemaStar 7K1000 B HCT721075SLA360 750G SATA Hitachi HitachiCinemaStar 7K1000 B HCT721010SLA360 1T SATA Maxtor DiamondMax 20 STM3320820AS 320G SATA Maxtor DiamondMax...

Page 194: ...ible Compatible Compatible CD DVD CD DVD CD DVD CD DVD Manufacturer Model Port Mode Type Sony DRX S50U USB DVD RW Sony DRX S70U USB DVD RW Sony AW G170S SATA DVD RW Samsung TS H653A SATA DVD RW Panaso...

Page 195: ...17 inch SANGSUNG LCD 225BW 22 inch wide screen LENOVO CRT LXB FD17069HB 17 inch LENOVO CRT LXB HF769A 17 inch LENOVO CRT LX GJ556D 17 inch Samsung LCD 2494HS 24 inch Samsung LCD P2350 23 inch Samsung...

Page 196: ...f the SJ T11363 2006 standard During the environmental friendly use period EFUP period the toxic or hazardous substance or elements contained in products will not leak or mutate so that the use of the...

Page 197: ...with one set of IP addresses and half with another set In this example it is used 10 15 0 1 and 192 168 1 1 so the cameras need to be in these network ranges They must be on 2 different Gigabit Networ...

Page 198: ...Here one gateway of Ethernet1 is set as 10 15 0 1 And gateway of Ethernet2 is set as 192 168 1 1...

Page 199: ...ices in different network segments In our example 10 15 5 100 and 192 168 1 108 are selected Search all cameras under Private find them assign new IP addresses Status of cameras are in menu and then f...

Page 200: ...User may also can browse images on website Also recommended are gigabit switches from HP Procurve 1080 G Switch or better...

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