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ALARM SYSTEM 
AND 
DIALLER
PRODUCTS

USER GUIDE

Summary of Contents for ALARM SYSTEM AND DIALLER

Page 1: ...ALARM SYSTEM AND DIALLER PRODUCTS USER GUIDE ...

Page 2: ...ou could send them in writing to Daitem Service consommateur rue du Pré de l Orme F 38926 CROLLES cedex We would appreciate your suggestions PRODUCT APPLICATION The equipment marketed by DAITEM is designed to contribute to the protection and comfort of homes and some professional premises or to contribute to the protection and wellbeing of persons according to the technical limits and environments...

Page 3: ... Triggering a silent alarm if keypad button has been reprogrammed 17 DIALLER PRODUCT USER GUIDE Foreword 18 1 Introduction 19 1 1 Operation for outgoing calls 20 1 2 Operation for incoming calls 20 2 Configuring a dialler locally using the built in keypad 21 2 1 Modifying the language 21 2 2 Modifying the date and time 21 2 3 Modifying your master code 21 2 4 Modifying your video code GSM GPRS Eth...

Page 4: ...tly alert a correspondent when they are forced to disarm their alarm system by an intruder The system behaves as if it is being disarmed but sends a specific silent alarm message via the telephone line to the remote monitoring centre 1 3 Disarming the system under duress this feature is only available with a remote monitoring service Users must check that this specific alert message can be process...

Page 5: ... Example using a vocal keypad with tag reader Disarming groups 1 2 master code The LED indicating the reading zone flashes Hold the tag against the pictogram bip Off Group 1 2 The LED indicating the reading zone flashes Hold the tag against the pictogram Using a remote control or 1 5 Partially arming the system Armed Partial 1 Group 1 only is armed bip Armed Partial 1 Armed Partial 2 Group 2 only ...

Page 6: ... reader Group disarmed Group armed The control panel allows for partial protection and quiet system responses in the event of intrusion Armed Presence IMPORTANT there is no exit time delay or entry time delay in armed presence mode ENTRY TIME DELAY The entry time delay is the time allowed to disarm the system from inside the premises e g using the keypad without triggering the alerts and deterrent...

Page 7: ...timed Arm Disarm Using the Control Panel keypad master code 0 disabled 1 enabled Factory default this function is not active This command authorizes the resetting of the Control Panel after an alarm activation intrusion alarm or fault radio loss of power etc This command is accessible locally from a separate remote keypad or the built in keypad of the Control Panel while programming 1 9 System rea...

Page 8: ... 3 short beeps Arm group X keyfob 1 5 s R long beep Bip Armed Group X ON Group X with an anomaly keyfob 1 5 s R 3 short beeps ON blocked 1 R R R 3 short beeps Disarm group X keyfob 1 5 s G long beep Bip Off Group X OFF group X with alarm memory G G G 3 short beeps Arm in presence mode Bip Armed Presence Alarms memorised Bip Off Alarm System Faults memorised Bip Armed Fault System or Bip Off Fault ...

Page 9: ... code with a 0 The events memorised by the control panel are date and time stamped To programme the date and time manually proceed as follows 3 2 Modifying the date and time Do not lose your codes as you will need them in order to programme new codes However if you do lose your codes contact your installer who will put the system back into its factory configuration and programme the codes again Yo...

Page 10: ...n commands They are meant for occasional users Using the keypad enter 3 4 Modifying the user codes IMPORTANT a programmed user code is automatically enabled master code new user code 01 to 32 chosen user number new user code repeated The following procedure can be followed to enable or disable user codes without modifying their programming Using the keypad enter 3 5 Disabling or enabling the user ...

Page 11: ...ictions linked to tag 02 will be cancelled To restrict access to a command key and a group use the keypad to enter Example to restrict tag 01 to Armed Off Group 1 and Armed Partial 1 commands use the keypad to enter group s 1 to 8 Armed Partial 1 command key Only the commands for Off and Armed Group 1 and Armed Partial One are accessible using tag 01 master code tag n from 01 to 32 tag n from 01 t...

Page 12: ... mode 3 Test each remote control unit Press the Off key on each remote control unit or Enter your master code and press the Off key on each keypad 1 Switch the control panel to test mode Open then close all exits protected by a door window or multicontact detector Check the message issued by the control panel 2 Test each detector Move in front of each motion detector Check the message issued by th...

Page 13: ...Armed Armed 1 If a dialler unit or separate dialler have been installed 2 Intrusions alarms which appear during an entry delay are transmitted only 60 seconds after termination of the Entry beeps and provided that during this entry period no system OFF command is received 3 For voice calls only the transmission of the call to correspondents is stopped when the system is disarmed IMPORTANT You are ...

Page 14: ...ssage Events bip bip bip bip Technical Alarm Technical Detector n Message repeated every 10 seconds for 3 minutes except in Total Arm mode Technical protection triggered by a sensor associated with a universal transmitter Technical protection Control panel voice message Events bip date time Fire Alarm Detector n Fire protection triggered by a detector Fire protection bip date time Fire Alarm Remot...

Page 15: ... battery bip Fault Voltage Siren n Siren battery low bip Fault Voltage Relay n Radio relay battery low bip Fault Voltage Remote Control Unit n Keypad or keyfob Low battery power Control panel voice message Events bip Fault Tamper Control panel Control panel tamper fault bip Fault Tamper Detector n Group n Detector tamper fault Device tamper faults bip Fault Tamper Siren n or Tamper Relay n Siren o...

Page 16: ...anges To access the events log enter then press for the next event ƒ to repeat the event ƒ for previous ƒ to fast forward 10 events by 10 events ƒ to end consultation Each event in the log is displayed with the following information date and time event name identity of devices having triggered the event detection zone for intrusion and fire alarms Example 9 Consulting the events log master code Af...

Page 17: ...ng disorders The necessary precautions must therefore be taken before carrying out the tests Alarm Press and hold longer than 2 s Control keypad or Vocal keypad with tag reader or 10 3 Triggering a silent alarm if a keypad button has been reprogrammed master code Silent alarm Press and hold longer than 2 s Silent alarm Press and hold longer than 2 s bip system_status The LED indicating the reading...

Page 18: ...navailability DAITEM shall not be held liable for use of the equipment described herein that does not comply with contractual stipulations DAITEM reminds users that its systems operate via telecommunications networks such as switched public telephone radio GSM IP GPRS WIFI networks etc As DAITEM is not responsible for managing such networks it has no control over them Their availability can only b...

Page 19: ...L SH512AX GSM GPRS SH513AX PSTN GSM GPRS SH514AX Dialler Loudspeaker Three colour LED Microphone 12 programming buttons 4 customisable control buttons armed off armed partial 1 armed partial 2 Blue light 1 Only concerns a control panel with siren keypad and dialler when the system is disarmed in user mode LEDs Colours LED status Indication Three colour LED red steady button pressed or line occupie...

Page 20: ...uration operation change telephone numbers for calls etc operate the system change the system status operate receivers etc consult and save the system events log Transmission des événements Separate dialler reference Dialler unit reference For transmission of an alarm to an INDIVIDUAL For transmission of an alarm to a REMOTE MONITORING CENTRE SH511AX SH501AX voice via PSTN network via PSTN and ADS...

Page 21: ...me new codes However if you do lose your codes contact your installer who will put the system back into its factory configuration and programme the codes again Your master code allows you to configure the dialler and access all the system commands using the built in keypad Your master code can also be used to access your device remotely using a telephone or a computer connected to the dialler via ...

Page 22: ...re Internet Portal using a video access code specific to the user Precautions when choosing the code do not use 1234 7654 or 2468 type sequences do not choose the same code as the master code do not make a note of your codes anywhere These parameters can be modified via the Daitem secure Internet Portal To modify the video code enter Factory video code 4444 old video code new video code new video ...

Page 23: ...pondents for calls to individuals This programming only allows numbers that have already been programmed for calls to individuals to be modified in user mode It is not possible to check or delete them To modify the correspondent number programmed for calls to individuals enter green LED lit start recording x speak in front of the microphone master code master code master code New telephone n 20 di...

Page 24: ...ORTANT If the alarm control panel issues a disarm order during the cycle for calls to individuals the dialler issues the voice message Off Control_ panel and immediately puts an end to communication for calls to a remote monitoring centre the dialler terminates the call underway and transmits the Off order if the call is answered Your installer can be directly warned of any fault with the system r...

Page 25: ...he correspondent listens to sounds in the home and ends the listen in period by pressing or hanging up 3 long bip system listen in 1 2 3 4 5 6 7 8 9 0 riiiing riiiing PROTECTED SITE DIALLER CORRESPONDENT N B for calls to an individual using SMS and MMS digital protocol each correspondent from n 1 to 8 can receive SMS alarm calls via the GSM network The numbers programmed for SMS cannot acknowledge...

Page 26: ...Prealarm Prealarm detector N group N x x Prealarm confirmed Prealarm confirmed detector N group N x x Deterrence Deterrence detector N group N x x Deterrence confirmed Deterrence confirmed detector N group N x x Tamper Tamper PER N x x Main battery fault Fault battery voltage PER N x x Back up battery fault Fault accumulator voltage PER N x x Radio link fault Fault Radio link PER N x x Radio tampe...

Page 27: ... alarm and issue telephone commands 1 The alarm transmission via the Ethernet ADSL network can be followed by a listen in period for the remote monitoring centre 2 The remote monitoring centre can also view the video in real time live but only when compatible IP cameras managed by the dialler unit are used Procedure for calls to a remote monitoring centre via the Ethernet ADSL or GPRS network View...

Page 28: ...ay 3 1 Command Command description N 82 Off relay 3 2 84 On relay 3 2 86 Toggle switch relay 3 2 88 Timer relay 3 2 90 Pulse relay 4 1 92 Off relay 4 2 94 On relay 4 2 96 Toggle switch relay 4 2 98 Timer relay 4 2 112 Off control panel relay 1 114 On control panel relay 1 122 Off control panel relay 2 124 On control panel relay 2 131 Off group 1 133 Off group 2 135 Off group 1 2 137 Off group 3 13...

Page 29: ...system status press To disarm press 2 To arm press 2 1 For menu press 2 For system command press 3 To modify call number press 2 Voice menu proposed command sent see summary table of remote control command codes on previous page á command n Enter command ƒ return to main menu á For menu press ƒ ƒ ƒ ƒ ƒ recorded n announced á Press n then To consult press new number recorded announced á To modify p...

Page 30: ...uration changing telephone numbers for calls operating the system changing the system status issuing receiver commands etc consulting and saving the system events log 4 2 Configuring and operating the dialler from a PC connected via the Internet 4 2 3 Warning change the video code consult archived alarm films from image transmission detectors ask an image transmission detector to film the protecte...

Page 31: ...using a mobile phone with the following syntax master code command number mains powered GSM Command Command description N 21 Totally disarm 23 Totally arm 25 Partially arm 1 27 Partially arm 2 33 Arm presence NB if the transmission of the ON OFF command is successful the user can receive confirmation messages of ON total OFF total of the system ...

Page 32: ...r in test mode 2 To trigger a test call enter 3 Wait until the end of the test call and then check the alarm has been telephone transmitted to the programmed correspondents 4 Switch the dialler to user mode PSTN GSM GPRS ETHERNET ADSL First let your correspondents know you are going to perform a test call We advise you to systematically perform a test call every time you record a new number 1 1st ...

Page 33: ... key PSTN GSM GPRS General information about the caller Name __________________________________________________________________ Tel _________________________________ Address _______________________________________________________________________________________________________ Identification n _________________________________________________________________ Welcome message if a message has been r...

Page 34: ...terminate long bip The correspondent picks up the call and hears press press The correspondent listens to the alarm message delivered 5 times by the dialler if it is not acknowledged The dialler confirms cycle acknowledgement and termination End of call long beep and dialler hangs up 60 s 60 s 60 s dialling pick up Phone rings for 60 s max Event triggered press press 1 The correspondent listens to...

Page 35: ...work GSM cannot be 100 guaranteed may result in the unavailability of our own systems without engaging the liability of ATRAL SYSTEM In addition this guarantee cannot be applied in cases of l Incorrect usage l Installation not in conformity to ATRAL SYSTEM specifications l Interference with the electronics l Breakage through fall or impact l Mechanical or electronic alteration of the product l Use...

Page 36: ...ed gate p Non automated gate p Automated garage door p Non automated garage door p A garden or yard p Do you own a personal computer Yes p No p Do you have access to the Internet Yes p No p Profession of head of household or your profession where business premises are concerned Farmer p Shopkeeper craftsperson company owner p Executive p Middle management technician supervisor p Employee p Worker ...

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Page 39: ...D ENVIRONMENTAL COMPATIBILITY NF A2P GRADE 2 NF A2P Grade 2 According to certificate NF324 H58 TRADE MARK Daitem PRODUC REFERENCES SH320AU SH340AU SH380AU CERTIFICATION No 1201300012 CNPP Cert Route de la Chappelle Réanville BP 2265 F 27950 Saint Marcel www cnpp com AFNOR Certification 11 rue Francis de Pressensé F 93571 La Plaine Saint Denis Cedex http www marque nf com ...

Page 40: ...805137 B 07 2014 ...

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