Connection Methods for Troubleshooting
304
AlterPath OnBoard Administrator’s Guide
Connection Methods for Troubleshooting
This section summarizes how to connect to the OnBoard for troubleshooting
in the event of an IP network failure.
Remote
OnBoard administrators can connect to the OnBoard in case of
network failure in any of the following ways:
•
By bringing up the Web Manager or logging into the OnBoard’s console
over PPP after establishing a dial-in or callback connection to either of the
following modem types:
•
An external modem optionally connected to the OnBoard
•
A modem on a PCMCIA modem card optionally installed in the
OnBoard
•
By logging into the OnBoard’s console after establishing a dial-in
connection from a terminal emulation program to an external modem
optionally connected to the OnBoard
Local
OnBoard administrators can connect to the OnBoard by logging into the
Linux command line through a terminal or computer that is connected to the
OnBoard’s console port.
All of these connection methods must be previously configured as described
elsewhere in this manual. For example, to enable use of a PCMCIA modem
card, the PCMCIA modem card must be installed as described in the
AlterPath OnBoard Installation Guide
and configured as described in c.
Recovering from root Authentication Failure
Use the following procedure if an attempt to login to the console as root
brings up the following message.
login[212]: FAILED LOGIN
1 FROM FOR root, User not known to the underlying
authentication module
Login incorrect
Summary of Contents for AlterPath OnBoard
Page 36: ...xxxvi AlterPath OnBoard Administrator s Guide...
Page 108: ...Understanding How Configuration Changes Are Handled 72 AlterPath OnBoard Administrator s Guide...
Page 116: ...Overview of Web Manager Menus 80 AlterPath OnBoard Administrator s Guide...
Page 146: ...Configuring Regular Users Wizard 110 AlterPath OnBoard Administrator s Guide...
Page 160: ...Upgrading AlterPath PM IPDU Software 124 AlterPath OnBoard Administrator s Guide...
Page 194: ...Configuring an Alternate Help File Location 158 AlterPath OnBoard Administrator s Guide...
Page 292: ...Configuring Private Subnets and Virtual Networks 256 AlterPath OnBoard Administrator s Guide...
Page 344: ...Using the create_cf Command When Troubleshooting 308 AlterPath OnBoard Administrator s Guide...