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Crystal Vision 

 

Problem solving 

TANDEM-110 User Manual R1.8 

94

 07/07/2010 

The card no longer responds to Statesman/front panel control

 

 

Check that the card is seated correctly and that the Power OK LED is lit 

Check that the Comms LED in an Indigo frame flashes when Statesman communication 
control is attempted 

Check any active control panel/Statesman cabling 

Check if the control panel/Statesman can control another card in the same rack 

If necessary re-set the card  

Statesman settings change unexpectedly

 

 

Active control panel or card edge control settings may have overridden Statesman settings if 
they were changed more recently  

Card edge settings have changed unexpectedly

 

 

Statesman or active control panel settings may have overridden card edge control  settings if 
they were changed more recently 

Active control panel settings change unexpectedly

 

 

Statesman or card edge control settings may have overridden control panel settings if they  
were changed more recently  

Re-setting the card

 

 

If required, the card may be reset by simply removing the rack power and re-applying 
power after a few seconds or by removing the card from the rack re-inserting the card. It is 
safe to re-insert the card whilst the rack is powered. 

Default setting may be re-loaded into the card if required – see the Card edge chapter, 
section 5.2. 

 

 

Summary of Contents for TANDEM-100

Page 1: ...nology Park Station Road East Whittlesford Cambridge CB22 4WL England E mail sales crystalvision tv Website www crystalvision tv Tel 44 0 1223 497049 Fax 44 0 1223 497059 TANDEM 110 Dual embedder de e...

Page 2: ...ults 10 Monitoring 10 External reference 10 1 3 Rear connector options 11 2 Data packet management 12 2 1 HANC processing 13 2 2 EDH processing 13 2 3 Vertical switching 14 Installing Statesman 17 2 4...

Page 3: ...0 display examples 48 4 1 Card edge status menus 49 4 2 Selecting default operational settings 51 4 3 Audio routing and processing options 52 Selecting groups 52 Selecting sources and destinations 54...

Page 4: ...connections 78 Desktop box GPI connections 79 5 4 Monitoring Audio Outputs 80 5 5 Fitting audio sub modules 82 5 6 Sub module link settings 84 6 Problem solving 91 Card edge status LEDs 91 Card edge...

Page 5: ...ophisticated error masking The main features are as follows dual embedder de embedder or mixed embedder de embedder built in dual multi channel digital audio delay adjustable audio channel gains stere...

Page 6: ...tput to input the next time power is applied Any preset memories previously stored will be lost and may need to be replaced The external digital reference is either Word Clock or an AES reference and...

Page 7: ...card audio channels can be selected from any four mono channels available from the input card which can then be routed to any one of the four available groups in the output SDI stream via that side s...

Page 8: ...there is an input option board then an embedder function will be provided if there is an output option board or NO option card fitted then a de embedder function will be provided If no option card is...

Page 9: ...unction A de embedder or DEMUX SDI 1 G input option SDI 1 B de embedder or DEMUX SDI 2 H input option SDI 2 C embedder or MUX SDI 1 I output option SDI 1 D embedder or MUX SDI 2 J output option SDI 2...

Page 10: ...d input channels 3 4 can be configured as either a stereo or mono source prior to being fed to an analogue or digital output card Ancillary data Ancillary data can be placed in both the vertical and h...

Page 11: ...elay and preset data into TANDEM s non volatile memory It is strongly recommended that the appropriate factory defaults be loaded after any of the following a change of Mode whenever sub PCB cards hav...

Page 12: ...t Further details of the rear modules can be found in the installation chapter There are five different types of rear module to provide a wide range of I O options If maximum card density is important...

Page 13: ...a VANC SW POINT There is room for four groups of AES EBU digital audio between the end of active video EAV and the start of active video SAV A group is comprised of two AES EBU stereo signals or four...

Page 14: ...utput in that SDI path it will normally be flagged as marked for deletion so that downstream devices do not detect that group However if there is only one audio group present in the input SDI stream t...

Page 15: ...in the market place manufactured by Sony before the SMPTE recommendation was implemented that embeds on all lines For these reason both SMPTE and proprietary embedded formats need to be supported The...

Page 16: ...queue to bridge over the vertical switch point gaps SMPTE4 is the slowest but also the most robust mode If de embed is set to ANY SONY mode and the incoming SDI has SMPTE format embedded audio it will...

Page 17: ...lays associated with the available embedding and de embedding formats has been done by configuring one side as an embedder and feeding the embedded data into the other side configured as a de embedder...

Page 18: ...f it is an Indigo frame the firmware must be V1 04 or above An optional RS422 to RS232 converter if the PC has no RS422 ports Installing Statesman Refer to the readme and or help file on the CD before...

Page 19: ...frame status quickly the following colour and size coding is used A module is shown present by full colour and absent by greyed colour A module is shown open by large icon size and closed by small ico...

Page 20: ...J output option SDI 2 Audio routing and processing options The first task to perform when routing audio for the first time is to chose which audio groups will be involved in de embedding and embedding...

Page 21: ...the entire routing table held in TANDEM s non volatile memory This will prevent erroneous settings from appearing in the routing assignment menus From firmware V5 15 this function is performed automat...

Page 22: ...or side 1 SDI Status for side 1 Select the group required in the Audio Group In section to de embed or select None to turn de embedding off for each side Selecting the de embedding mode Select the app...

Page 23: ...off for each side Selecting the embedding mode The embedding format is also selected from within the SDI Status menu Select from the following modes SONY audio fifo min SONY 1 shortest processing del...

Page 24: ...ources from a de embedder B on side 2 can be routed to that output card Note Routing between sides is not supported by a TANDEM 110 Assigning delay inversion and stereo to mono conversion To assign de...

Page 25: ...ata stream and a new audio group of the same number is to be embedded then the HANC space is blanked automatically and the Auto Blank HANC LED is illuminated To manually blank the HANC space before em...

Page 26: ...ght times unity gain Audio gain for side 1 and side 2 To adjust channel gain click on the appropriate slider and drag it up or down whilst holding the left mouse button down The gain applied will be s...

Page 27: ...e established when the preset was created The presets are currently numbered 0 15 To store a preset proceed as follows Ensure GPI controls preset recall is unchecked Select appropriate preset with the...

Page 28: ...ing signal as the headphone socket This output may be switched on or off using the Monitor bus on check box in the Preset menu SDI Crystal control The embedder SDI crystal PLL may be left to free run...

Page 29: ...ither SDI 1 or 2 SDI 1 PLL locked and inserted I into to SDI 1 SDI 2 PLL locked and inserted into to SDI 2 Miscellaneous The miscellaneous menu provides access to GPO 5 and 6 assignment silence delay...

Page 30: ...s setting should be left in the default position of 15 However lower values may be useful in fault finding For example changing the error masking to 0 may be useful when attempting to listen to faults...

Page 31: ...n TANDEM 110 User Manual R1 8 30 07 07 2010 Using the Toolkit The Toolkit menu provides comprehensive error reporting and status information TANDEM 110 Toolkit Refer to the Trouble Shooting chapter fo...

Page 32: ...ght control panel key LEDs will illuminate The Crystal Vision control panel start up display Control Panel then briefly replaces the version number display If the control panel firmware has been updat...

Page 33: ...row will display the successfully polled cards by name and location or slot number In the example above the card displayed is located in the first frame in slot number 1 When the desired card is sele...

Page 34: ...e Device menu F1 to F4 soft keys function assigned within each menu HOME moves the display to the home menu ENTER accept current selection Upward arrow used to move up the menu structure enter lock pa...

Page 35: ...he four top level TANDEM 110 menus are STATS Status press F1 CNTRL Control and Routing press F2 CNFG Configure press F3 MON Monitoring press F4 The following chart shows the majority of the available...

Page 36: ...P2 Dip DIP2 Rs2 DIP2RS Dop7 DOP2 75 Dop1 DOP2 110 Shorthand codes The following shorthand codes are used in all TANDEM 110 control panel menus Menu code Function description SDI Serial Digital Interfa...

Page 37: ...line F1 to F4 select further status menus for sdie1 and side 2 Side 1 DeMux status Sdi1 OK Grp n Aud1234 No Sdi1 if no SDI i p No Op Option fitted if Input option or none on side 1 Side 1 Mux status S...

Page 38: ...oup select F2 side 2 group select F3 delay and F4 routing assign sub menus Side 1 group select F2 and shaft encoder selects input group F4 and shaft encoder selects output group Side 2 group select F2...

Page 39: ...g providing F1 Acc is not pressed Use F1 to cycle through delay and or phase inversion choices Delay and phase codes The following codes are used for delay and phase inversion D D Normal phase and no...

Page 40: ...put group 2 with menu 1 2 1 for side 1 Menu 1 2 1 shows Control Side1 Mux AG in 1 AG out 2 F2 F4 Ensure Audio Group out is set to 2 Press F4 and rotate shaft encoder until AG out 2 is displayed Rememb...

Page 41: ...on Aop2 Ch3 and source Dmx2 Ch3 with menu 1 2 4 Menu 1 2 4 shows Assign Audio Routing Sdi1 Aop2 F1 F4 Press F4 to bring up destination Aop2 routing for Channels 1 4 for side 2 Menu 1 2 4 4 shows OP Op...

Page 42: ...menu will be available for any side with an embedder present ie input card fitted Chan indicates that the shaft control is active and will select side router channels Press F1 Mono to change the displ...

Page 43: ...h3 router input gain Press F4 for Ch4 router input gain Shaft encoder changes gain of selected channel from 0 to 799 F1 accepts new value Audio Gain Side 2 Press F1 for Ch1 router input gain Press F2...

Page 44: ...15 F1 Store F3 Recall F4 Disable Store preset Preset no GPI status F4 saves setup selected by shaft encoder Recall preset preset no GPI status F14 saves setup selected by shaft encoder Recall preset c...

Page 45: ...ing functions Select audio monitoring source Enable Disable rear monitoring bus Audio monitoring menu structure Description Audio Monitor F1 toggles rear audio monitor bus output Headphone connector a...

Page 46: ...sation procedure is complete The front edge of the card provides power rail monitoring menu selection an analogue audio monitoring output rotary set up controls and a ten digit visual status display I...

Page 47: ...ded audio source on side 2 Cn Embedded audio destination on side 1 Dn Embedded audio destination on side 2 Gn Option card audio source on side 1 Option card must be AIP2 DIP2 or RS4 Hn Option card aud...

Page 48: ...TANDEM 110 modes with card edge codes Notes If no audio input card is fitted the embedder code is changed to indicate that de embed sources only are available C becomes E and D becomes F However TAND...

Page 49: ...EBU digital input card dip and side 2 has an AES EBU 75 Ohm digital audio output card dop7 SDI signal status This display indicates the presence or absence of a serial digital video SDI signal on each...

Page 50: ...nt N A 2 AES Ref I P status Note if AIP or AOP fitted display is the same as SEL 5 If DIP fitted Cas12 Side 1 AES 1 2 channels present Cas 2 Side 1 AES 2 channel present only Das34 Side 2 AES 3 4 chan...

Page 51: ...rce Selects stereo source for headphone socket and rear audio monitoring bus if enabled Amon XX XX where XX XX indicates the stereo pair monitored ADJ stereo pair select C Audio delay side 1 Set using...

Page 52: ...B The display will read Defaults Turn the shaft encoder to select between Basic Def and Delay Def Both options select one to one routing in1 1 out 1 1 in1 2 out 1 2 etc according to the fitted sub boa...

Page 53: ...tination groups should be selected as part of the audio routing setup This is accomplished using the status display Menu switch with all levers OFF UP The SEL switch selects each side s de embedding o...

Page 54: ...e C Agroup n or D Agroup n If the display test starts with C D E or F embedding is implied Providing there is NO sign before the group number then there is no conflicting audio group present and audio...

Page 55: ...lay inversion I1 I4 Output option card on side 1 C F B1 B4 Audio de embedded from SDI side 2 Normal phase D Delay assigned Inverted Phase D Delay inversion J1 J4 Output option card on side 2 Notes The...

Page 56: ...y silence threshold delay The amount of delay can be set independently for each side in 1ms steps from 1 681ms using sub menus C and D of the Status Config menu MENU switch all levers UP or OFF The si...

Page 57: ...The available audio gain settings are summarised in the following table SEL No Audio gain Examples and comments ADJ funct 0 CH 1 Side 1 AG1 1 100 Side 1 Audio Channel 1 set to unity gain ADJ 0 to 799...

Page 58: ...een mono and not mono 3 Side 1 C Embedder CH 4 op mono CH 4 op not mono Switch C4 output between mono and not mono 4 Side 2 D Embedder CH 1 op mono CH 1 op mono Switch D1 output between mono and not m...

Page 59: ...ttings for audio monitor AUDbus OFF or ON Shaft encoder set ON OFF ADJ ON OFF B Audio monitor source Allows stereo source to be selected for headphone socket and rear audio monitoring bus if enabled A...

Page 60: ...uration is different to those established when the preset was created The presets are currently numbered 0 15 To store or recall a preset proceed as follows Disable GPIs see previous section Enter the...

Page 61: ...110 will automatically assign mark for deletion for a side configured as a de embedder and contiguous packing for a side configured as an embedder The packing status is obtained with Menu lever 5 ON...

Page 62: ...recommended to leave this setting as EDH on for normal operation D SD2 EDH on or EDHoff Viewing ancillary data status An ancillary data monitoring facility has been provided to show the following SDI...

Page 63: ...disturbance can ease the problem or in the case of upstream switching lines around the standard switching point can simply be avoided and not used for digital audio SMPTE standards 272M and 291M and S...

Page 64: ...e SONY modes is selected and then later the input format changes from Sony to SMPTE or an extreme format The following table summarises the available choices To enter this menu ensure that only MENU d...

Page 65: ...P2 75 or DOP2 110 sub board To enter this menu ensure that only MENU dip switch 5 is down SEL no Display Description ADJ funct E S1AESph xxx Use shaft encoder to select 0 255 ADJ xxx F S2AESph xxx ADJ...

Page 66: ...ions will cause an alarm to be asserted via GPO 5 or GPO 6 irrespective of any user alarm selection Alarm signal trigger Immediate GPO alarm SDI input loss Always Embedded audio insert input loss When...

Page 67: ...4sl flag Selects SDI 2 audio channel 4 signal silence to be flagged or ignored mask by the GPO 6 output ADJ flag or mask 8 S1AESinflg or S1AESinmsk Selects SDI 1 AES 2 input signal missing to be flagg...

Page 68: ...able for DIP2RS cards only 4 13 The operating mode TANDEM 110 does not support modes other than mode 1 For this reason the MODE change function will be disabled It is documented here for completeness...

Page 69: ...2nd SDI output RM05 RM08 9 TANDEMs in 2U Analogue 110 digital audio 2nd SDI output 9 TANDEMs in 2U 75 digital audio No 2nd audio or SDI output The single width rear connector achieves maximum card de...

Page 70: ...e remote connectors GPI lines available at Audio I O connector and frame remote connectors Slots 1 3 5 7 9 and 11 used Audio I O RM07 Tandem SDI OUT SDI IN RM07 6 TANDEMs in 2U 3 in 1U Only signal I O...

Page 71: ...fits in 4 8 or 12 RM08 Tandem RM08 9 TANDEMs in 2U frame 3 TANDEMs per rear connector Only signal I O available 75 unbalanced digital audio Audio monitoring bus AES bus and GPI lines available at fram...

Page 72: ...ef 7 SD 1 2R SD 1 AES2scrn SD 1 AES2b SD 1 AES2b 8 SD 1 2R NC SD 1 AES2b GND 18 GND GND GND GND 9 SD 2 1L SD 2 AES1 SD 2 AES1a SD 2 AES1a 14 SD 2 1L SD 2 AES1 SD 2 AES1a GND 15 SD 2 1R SD 2 AES1scrn S...

Page 73: ...f SD 1 AES2a OR AES ref 21 SD 1 2R SD 1 AES2scrn SD 1 AES2b SD 1 AES2b 7 SD 1 2R NC SD 1 AES2b GND 8 GND GND GND GND 17 SD 2 1L SD 2 AES1 SD 2 AES1a SD 2 AES1a 9 SD 2 1L SD 2 AES1 SD 2 AES1a GND 10 SD...

Page 74: ...ES1b GND 11 SD 2 2L SD 2 AES2 SD 2 AES2a OR AES ref SD 2 AES2a OR AES ref 16 SD 2 2L SD 2 AES2 SD 2 AES2a OR AES ref SD 2 AES2a OR AES ref 17 SD 2 2R SD 2 AES2scrn SD 2 AES2b SD 2 AES2b 12 SD 2 2R NC...

Page 75: ...ES1 SD 2 AES1a GND 20 SD 2 1R SD 2 AES1scrn SD 2 AES1b SD 2 AES1b 21 SD 2 1R NC SD 2 AES1b GND 22 SD 2 2L SD 2 AES2 SD 2 AES2a OR AES ref SD 2 AES2a OR AES ref 23 SD 2 2L SD 2 AES2 SD 2 AES2a OR AES r...

Page 76: ...ion A SDI 1 B SDI 2 C SDI OUT 1A D SDI OUT 1B E SDI OUT 2A F SDI OUT 2B RM36 Pin out DIN41612 pin out AIP2 AOP2 DIP2 DIP2RS DOP2 110 DOP2 75 Pin out SD 1 1L SD 1 AES1 SD 1 AES1a SD 1 AES1a c5 SD 1 1L...

Page 77: ...io inputs are designed to have floating signal low connections for cable screens with internal RC networks connected between cable screens and chassis ground This helps reduce the risk of high earth c...

Page 78: ...f box not ticked or set to mask respectively loss of active audio content if that error condition in enabled by Statesman or set to flag by card edge control ignored if box not ticked or set to mask r...

Page 79: ...1 23 1 3 2 4 2 7 5 3 6 3 15 3 24 3 1 4 2 4 8 4 3 14 3 13 3 23 3 3 4 4 4 9 3 1 12 1 22 1 21 1 12 2 13 2 10 10 1 11 1 19 1 20 1 21 2 22 2 11 3 3 12 3 22 3 21 3 12 4 13 4 12 10 3 11 3 19 3 20 3 21 4 22...

Page 80: ...10 Desktop box GPI connections GPI lines a to f of each TANDEM card connect to the rear remote connector as follows Slot no a pin b pin c pin d pin e pin f pin 1 1 2 3 4 5 6 2 9 10 11 12 13 14 Note Re...

Page 81: ...1 7 16 17 25 3 4 14 13 23 5 10 11 19 20 GND 2 Analogue monitoring Desktop box RM36 RM07 slots REMOTE 1 pins Analogue L L R R 1 9 10 11 12 GND 2 Analogue monitoring The RM04 rear module provides access...

Page 82: ...true and complimentary inverted drives from each signal source If enabled the analogue monitoring audio four wire circuit is connected to the 26 way high density connectors or the rear extension of th...

Page 83: ...HD range of I O sub PCBs Both ranges of sub PCB are fully compatible and can be mixed in use on the TANDEM standard definition range J10 J3 PL2 DISP1 SIDE 1 SW1 SW3 SKT1 SW1 J4 J5 J6 J1 J2 SIDE 2 18V...

Page 84: ...up with the corresponding holes and header plugs on the main card push the sub module in place firmly taking care not to bend any pins fit the retaining fibre washers internal serrated washers and nu...

Page 85: ...r links are provided to change input and reference terminations and pre set levels depending on sub module features AIP2 The AIP2 is identified on the silkscreen as the AIP2 LP to indicate its lower p...

Page 86: ...e input which is always fed via a D connector between 110 Ohm upper 2 pins HiZ balanced centre pin only or 75 Ohm unbalanced lower 2 pins DOP2 75 This digital audio output module provides 2 75 Ohm AES...

Page 87: ...ls with an integral re sampler for use when the AES input is either asynchronous or at a sample rate other than 48 kHz DIP2RS The sample rate inputs can work with signals from less than 30 kHz to 108...

Page 88: ...type connector and unbalanced outputs are for use with BNCs HiZ is achieved by removing termination jumpers they can be parked for safe keeping by replacing them using only one pin HD AOP2 The analog...

Page 89: ...on this sub board HD AIP2 HD DOP2 110 This digital audio output module provides two 110 Ohm AES stereo pairs or four mono outputs that may be used as destinations when routing de embedded signals HD D...

Page 90: ...erence or word clock with JL4 Use JL1 and JL2 together to select between AES2 2nd buffered output upper 2 pins or REF I P external reference lower 2 pins Link jumper JL3 is provided to select the exte...

Page 91: ...rocessing of the audio waveform error words indicated by V bit set high are ignored Occasional errors marked by V bit high such as would be the case with a noisy or too long AES input path are masked...

Page 92: ...table summarises the card edge LED functions and colours Power rail Led Colour Description 3V Green 3 volt power supply rail OK 5V Green 5 volt power supply rail OK Card edge error messages If option...

Page 93: ...rther embedded audio or HANC space is filled with unspecified signals such as blank space that is not true black e g analogue blanking prior to A to D conversion without true digital blanking applied...

Page 94: ...tently set to zero gain The digital audio output produces clicks and pops in downstream equipment Check that an appropriate external reference synchronous with both the incoming SDI video and the syst...

Page 95: ...ay have overridden Statesman settings if they were changed more recently Card edge settings have changed unexpectedly Statesman or active control panel settings may have overridden card edge control s...

Page 96: ...where xx represents the DSR status of SDI1 and yy represents the DSR status of SDI2 For example when DxSr_Ok_Ok is displayed the first Ok refers to SDI1 DSR and the second Ok refers to the DSR for SD...

Page 97: ...2 correct but SDI1 has corrupted data inside the embedded audio block This may result in an incorrect parity value at the end of each sample 5 DxCF_xx_yy Codes Ok Er na ni SDI1 SDI2 Demux Channel Form...

Page 98: ...SDI1 SDI2 Demux Channel Chrominance and Luminance Status n video standard 6 for a 625 input and 5 for a 525 input L Active Luminance is shown by L or x for dark or near dark values signal peaks below...

Page 99: ...to DIP2 PCBs fitted for SDI1 or SDI2 multiplexers V indicates active high or Validity Error o indicates Validity OK na indicates no DIP2 PCB Example Mx_VV_na AES inputs on DIP2 side 1 has Validity Bit...

Page 100: ...5 4 1 4 C D adjust audio delay Audio Delay 5 3 1 2 3 E adjust silence time Misc 5 3 n a F GPI enable disable Preset Controls 5 5 1 3 2 4 2 only down 0 15 preset 0 15 save recall Preset Controls 5 6 1...

Page 101: ...ent on sub modules fitted SDI embedded to SMPTE272M A Monitoring 1 x miniature front mounted audio jack and switch selects individual stereo audio analogue monitoring on both embedder and de embedder...

Page 102: ...from the board control or through the use of external GPIs GPIs Four GPIs are available for external recall of setups and two are available to provide alarm monitoring Status monitoring Front card ed...

Page 103: ...bit stereo pairs AES3 110 Ohm or HiZ balanced D Type or AES3 id unbalanced 75 Ohm BNC Set by on board links Synchronisation Synchronous audio to video 48kHz Asynchronous audio to video 48kHz or 50 ppm...

Page 104: ...ital audio output sub modules Statesman PC Control System Indigo 2 2U frame without active control panel for up to 12 modules Indigo 1 1U frame without active control panel for up to 6 modules Indigo...

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