Reference Guide
8-11
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Solving Network
Problems
Some common causes and solutions for network problems are
listed in the following table. These guidelines do not discuss the
process of debugging the network cabling.
Problem
Cause
Solution
Remote Wakeup feature
is not functioning
The Remote Wakeup feature
is not available when using an
AUI network connection.
Use an RJ-45 network connection.
Remote Wakeup is not
enabled.
Use the Network control application
to enable Remote Wakeup. Refer to
Chapter 3, “Desktop Management.”
Network driver does not
detect network controller
Network controller is disabled.
Run Computer Setup and enable
network controller.
Network status link light
does not turn on or
flashes
No active network is detected.
Check cabling and network
equipment for proper connection.
Network controller is not set up
properly.
Use the Network control application
to verify that device is working
properly. Refer to Chapter 7,
“Network Communications.”
System is configured for AUI
connection.
No solution; link LED does not apply
to AUI connections.
Network driver is not properly
loaded.
Reinstall network drivers. Refer to
Chapter 7, “Network
Communications.”
System cannot autosense the
network.
Disable autosensing capabilities and
force the system into the correct
operating mode. Refer to Chapter 7,
“Network Communications.”
Continued
Summary of Contents for Deskpro AP240
Page 1: ...Reference Guide Compaq Deskpro Workstation AP240...
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