Reference Guide
8-9
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Solving Audio
Problems
If your workstation has audio features and you encounter audio
problems, refer to the common causes and solutions listed in
the following table:
Problem
Cause
Solution
Sound does not come out
of the speaker or
headphones
Software volume control is
turned down.
Double click on the speaker icon on
the taskbar, then set volume by
adjusting the volume slider.
CD-ROM or DVD volume
control on the front of the
workstation is turned down.
Turn the volume control knob on front
of workstation to increase the
volume.
Solving Printer
Problems
If you encounter printer problems, refer to the documentation
that came with your printer and to the common causes and
solutions listed in the following table:
Problem
Cause
Solution
Printer will not
print
Printer is not turned on and online.
Turn the printer on and make sure it is online.
The correct printer drivers for your
application are not installed.
Install the correct printer drivers for your application.
If you are on a network, you may
not have made the connection to
the printer.
Make the proper network connections to the printer.
Printer will not
turn on
The cables may not be connected
properly.
Reconnect all cables and check the power cord and
electrical outlet.
Prints garbled
information
The correct printer driver for your
application is not installed.
Install the correct printer driver for your application.
The cables may not be connected
properly.
Reconnect all cables.
Printer is
offline
The printer may be out of paper.
Check the paper tray and refill it if it is empty. Select
online.
Summary of Contents for Deskpro AP240
Page 1: ...Reference Guide Compaq Deskpro Workstation AP240...
Page 216: ......
