Compaq Deskpro 4000N - Desktop PC, Maintenance & Service Manual

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Compaq Deskpro 4000S and 4000N Personal Computers 2-13
7. Follow the instructions on the screen as the diagnostic tests are run on the devices. When the
testing is complete, the screen displays the test option menu again.
✎
When running TEST, record any error message numbers and have them available when you
contact your Compaq authorized dealer, reseller, or service provider for assistance.
8. Exit to the Compaq Utilities menu.
2.4 View System Information (INSPECT)
Use View System Information (INSPECT) in the following instances:
■ To view information about the system once it has been configured.
■
To save, print, or display the information generated by INSPECT. It is recommended that you
run INSPECT and have the printed report available before placing a call to the Compaq
Customer Support Center.
■ To assist your Compaq authorized dealer, reseller, or service provider in analyzing the system by
allowing the service provider to reproduce the same environment on another computer for
testing.
INSPECT provides the following information about the system's operating environment:
■ Contents of the operating system startup files
■ Memory
■ ROM versions
■
Type of processor and coprocessor
■ Types of drives installed
■
Active printer and communications interfaces
■ Type of modem installed
■ Graphics details
■ Keyboard
■ Windows files
■ Network status
To run INSPECT, complete the following steps:
1. From the Configuration and Diagnostics menu, select the View System Information (INSPECT)
option.
After the hardware configuration has been identified, the INSPECT menu appears.