13-16
Troubleshooting
Writer: Erica T Blakeney Project: Compaq Professional Workstation 5100 Reference Guide Comments: 299348-003
File Name: N-CH13.DOC Last Saved On: 3/12/98 12:24 PM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Solving Network Problems
continued
Problem
Possible Cause
Possible Solution
Network controller
stopped working when an
expansion board was
added to the workstation.
Network drivers are not
loaded, or driver parameters
do not match current
configuration.
Make sure the network
drivers are loaded and
that the driver
parameters match the
configuration of the
network controller.
The cable is not securely
connected.
Ensure that the cable is
securely attached to the
network connector and
that the other end of the
cable is securely
attached to the correct
device.
Network controller interrupt
overlaps the interrupt of an
expansion board.
Run the Setup utility and
modify the network
controller memory value.
The network controller
requires drivers.
Verify that the drivers
were not accidentally
deleted when the drivers
for a new expansion
board were installed.
The files containing the
network drivers are
corrupted.
Reinstall the network
drivers using your
backup diskettes.
continued
