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Compaq Professional Workstation 5100 Reference Guide
Writer: Erica T Blakeney Project: Compaq Professional Workstation 5100 Reference Guide Comments: 299348-003
File Name: N-CH13.DOC Last Saved On: 3/12/98 12:24 PM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Chapter 13
Troubleshooting
This chapter provides information on how to identify and correct some common
disk, display, memory, network, SCSI, and software problems. It also identifies
and explains some common messages you may receive on the screen.
Consult Appendix D, “POST Error Messages,” for an explanation of specific
messages that may display during the Power-On Self-Test (POST) at startup.
Checklist for Minor Problems
If you encounter some minor problem with your workstation, monitor, or
software, refer to the following list of general suggestions before taking further
action:
■
Check that the workstation and monitor are plugged into a working
electrical outlet.
■
Check to see that the workstation is turned on and the green power light
is on.
■
Check to see that the monitor is turned on and the green monitor light is
on.
■
Turn up the brightness and contrast controls of the monitor if the
monitor is dim.
■
Press and hold any key. If the system beeps, then your keyboard is
operating correctly.
■
Check all cable connections for loose connections or incorrect
connections.
■
Make sure you ran the Setup utility after installing an expansion board,
ISA board, or other option (memory, disk drives).
■
Check that all switch settings have been set as instructed by the Setup
utility.