13-4
Troubleshooting
Writer: Erica T Blakeney Project: Compaq Professional Workstation 5100 Reference Guide Comments: 299348-003
File Name: N-CH13.DOC Last Saved On: 3/12/98 12:24 PM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Minor Problems
continued
Problem
Possible Cause
Possible Solution
Workstation doesn't
automatically display the
date and time
RTC (real-time clock) battery
may need to be replaced.
Battery life is approximately
5 years.
Replace the RTC battery.
Refer to Appendix E,
”Installing a New
Battery,” for installation
instructions, or contact
your Compaq authorized
reseller or service
provider for RTC battery
replacement.
Workstation does not
beep during the power-on
self-test (POST)
Speaker cable is not properly
attached.
Ensure that speaker
cable is connected.
Speaker volume is turned
down.
Press volume up button.
In Windows NT, select
Volume Control under
Accessories and adjust
Headphones plugged in
Unplug headphones
System will not boot.
Memory modules may not be
installed properly.
Make sure DIMM pairs
are installed in
alternating slots, not
adjacent slots.
Boards or cages not properly
installed
Ensure boards or cages
are properly seated in
the unit.
continued
