OPERATOR'S TROUBLESHOOTING GUIDE (continued)
PROBLEM
POSSIBLE CAUSE
REMEDY/REFERENCE
Drain clogged or covered.
Clean drain with USDA approved drain cleaner.
Door gasket or door parts worn.
See note # 1
.
Steam and/or water draining around
compartment door.
Steamer not level
See note # 2
Steam generator scale buildup.
Descale steam generator with USDA approved
descaler.
Electric models only Voltage too low
for unit.
See note #4
.
Reduced steam flow into cooking
compartment.
Electric models only Faulty heating
element or controls.
See note # 3
.
Operating in manual mode.
Switch to timed mode for time
r
to be effective.
Steam flow does not stop when timer
stops.
Inoperative controls inside cabinet.
Turn off electricity at main disconnect switch.
See note #1
.
Water leaking from bottom of cabinet-
Broken or loose plumbing inside
steamer cabinet-
Turn off electricity at main disconnect switch
and close water supply valve(s).
See note #1
.
Water leaking from water pipes or drain
lines.
Plumbing needs repair.
See note # 3
.
Not enough steam movement in
compartment. Hot water connected to
condenser line.
Make proper connections.
See page 24
.
Pans too close to the bottom of cabinet
Put pans in racks near top of cabinet
Steam generator scale buildup.
Descale steam generator with USDA approved
descaler.
Compartment overloaded with too
much food.
Put less food into pan. Use fewer pans.
Voltage too low for unit-
See note #4
.
Food takes too long to cook.
Suggested cooking times are usually
listed for cooking at sea level-
Extend cooking times for altitudes above 2500
feet
Compartment bottom dirty with food
drippings.
Juices and/or food leaking from pans.
Put a solid pan under perforated pans to catch
drippings, or put less food in pan.
Cleveland Range, Inc.
Printed 3/93
SteamCraft 10 Service Manual, Chapter 4
Page 69
Models 24-CGA-10, 24CGP-10, 24-CEA-10, 24-CEP-10
