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Catalyst 3750-X and 3560-X Switch Software Configuration Guide
OL-25303-03
Chapter 1 Troubleshooting
Recovering from a Lost or Forgotten Password
Step 9
Copy the configuration file into memory:
Switch#
copy flash:
config.text
system:
running-config
Source filename [config.text]?
Destination filename [running-config]?
Press
Return
in response to the confirmation prompts.
The configuration file is now reloaded, and you can change the password.
Step 10
Enter global configuration mode:
Switch#
configure terminal
Step 11
Change the password:
Switch (config)#
enable secret
password
The secret password can be from 1 to 25 alphanumeric characters, can start with a number, is case
sensitive, and allows spaces but ignores leading spaces.
Step 12
Return to privileged EXEC mode:
Switch (config)#
exit
Switch#
Step 13
Write the running configuration to the startup configuration file:
Switch#
copy running-config startup-config
The new password is now in the startup configuration.
Note
This procedure is likely to leave your switch virtual interface in a shutdown state. You can see
which interface is in this state by entering the
show running-config
privileged EXEC command.
To re-enable the interface, enter the
interface
vlan
vlan-id
global configuration command, and
specify the VLAN ID of the shutdown interface. With the switch in interface configuration
mode, enter the
no shutdown
command.
Step 14
Reload the switch or switch stack:
Switch#
reload
Procedure with Password Recovery Disabled
If the password-recovery mechanism is disabled, this message appears:
The password-recovery mechanism has been triggered, but
is currently disabled. Access to the boot loader prompt
through the password-recovery mechanism is disallowed at
this point. However, if you agree to let the system be
reset back to the default system configuration, access
to the boot loader prompt can still be allowed.
Would you like to reset the system back to the default configuration (y/n)?
Caution
Returning the switch to the default configuration results in the loss of all existing configurations. We
recommend that you contact your system administrator to verify if there are backup switch and VLAN
configuration files.
Summary of Contents for Catalyst 3560-X Series
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