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www.centsys.com
11. Warranty Information
WARRANTY INFORMATION
SECTION 11
All of our products are manufactured with extreme care, thoroughly inspected and tested.
The goods supplied by us shall be subject to the provisions of sections 55 to 57 of
the Consumer Protection Act (68/2008) except where the provisions of the warranty
contained in our product documentation are more favourable to the purchaser.
Subject to the warranty contained in our product documentation, if applicable, our
products are warranted for a period of twenty-four months after delivery.
However, it is expressly noted that batteries carry a six month warranty due to the
nature of these products being such that they are subject to possible misuse. Please
note that warranties will be honoured on a carry-in basis; in other words, the product in
question must be taken in to one of our branches, or to the authorised reseller that the
product was purchased from, for assessment and, if necessary, repair. For equipment
not of our manufacture, the warranty as supplied by the original manufacturer will apply
if such warranty is more favourable to the purchaser than the relevant provisions of the
Consumer Protection Act (Act 68/2008 of South Africa), or any other applicable law
as so required in different countries in which the product was sold.
Such warranty is valid only once full payment has been received for such goods.
Australian customers:
Our goods come with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and compensation for
any other reasonably foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure
Any warranty may be voidable on any equipment which:
1. Has not been installed in accordance with the installation instructions provided.
2. Has been subject to misuse or which has been used for any purpose other than that
designed for by the manufacturers.
3. Has damage caused as a result of handling during transit, atmospheric conditions
(including lightning), corrosion of metal parts, insect infestation, power surges or
other forces outside of the control of the manufacturer.
4. Has been repaired by any workshop and / or person NOT previously authorised by the
manufacturer.
5. Has been repaired with components not previously tested, passed or authorised by
Centurion Systems (Pty) Ltd, South Africa or one of its subsidiary companies.
You can register your product(s) online at www.centsys.com, which will assist
you in keeping a record of your date of purchase or installation, serial numbers,
etc.
