9
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19
62-11389
NO
YES
NO
YES
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NO
NO
YES
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NO
YES
YES
YES
YES
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YES
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YES
START HERE
What does the
ReeferManager program
display on the bottom of
the screen of your PC?
“CONNECTION OK”
Are the dates for the
data on the download
screen?
System
OK
System
OK
System
OK
DataLink data recorder date &
time may be set wrong. Set the
correct date & time. Did you find
and correct the condiditon?
Did you have a communication
failure during a download?
“NOT CONNECTED”
There is no
serial
connection.
Is the micro
status light
blinking 1
second on & 1
second off?
Go to Condition 1 -
Unit does not operate.
Verify the integrity of
the download cable
and connections.
Did you find and
correct the condition?
When viewing down
loaded data, does all the
data appear on Jan 01,
1970 or Jan 01, 1998?
Intermittent communication
problem. Ensure AC cord is
properly connected or PC battery
is fully charged. Did you find
and correct the condition?
Use the tech interface con-
nector to verify that down-
load port wiring is correct
and doesn’t have an open,
high resistance or a short.
Refer to Section 5.2. Did
you find and correct the
condition?
DataLink data recorder
date & time have never
been set. Set date & time.
Operate the system in
order to verify the repair.
Verify PC power saving features
are OFF. (I.E. screen saver, monitor
time out, hard disc time out, auto
power down/sleep mode).
Did you find and correct the condition?
Verify the correct com port is
selected in the PC software. See
Help>Contents>PC Setup for
additional information. Did you
find and correct the condition?
Verify the integrity of the
download cable and
connections. Did you find
and correct the c ondition?
When viewing the
download in Reports, a
specific sensor or event
does not show up in the
data file. The
Reports data filter
settings may be set
incorrectly or specific
sensors and events may
not be recorded.
DataLink data recorder is
not configured properly.
Use the Reports Data
Filter pull down menu to
set sensors & events to
be viewed OR use
ReeferManager to
correctly set up recording
parameters. Operate the
system in order to verify
the repair.
Use PC
Download Card
to download
data.
Use PC
Download Card
to download
data.
Verify com port availability
(I.E. infrared devices
turned off, PDA applica-
tions turned off, computer
has 9 pin serial port or use
a recommended USB to
serial port adapter. Did you
find and correct the
condition?
YES
Figure 9
−
10 Micro Diagnostic Tree - Condition 6 - DataLink Data Recorder Data Download Problems
When Using ReeferManager and a Download Cable. Data File Analysis Problems Using Reports