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CONTENTS

04

   

* General information and disclaimer

 

 

* Smart Dialler components

05

   

* Names and functions of each part

06-10

 

* Installation and programming of the Smart Dialler

11

   

* Installation diagram

12-13

 

* Testing the Smart Dialler

13

    

* Quick Guide to Programming

14

    

* Function of the Wireless Pendant

15-16

  

* An Emergency situation

16

    

* Ensuring that the correct emergency action is taken

 

 

* List of phone numbers stored in order

17

   

* Storage of property Access Keys

18

    

* CareAlert Key Safe Lock

19-20

  

* Precautions and Maintenance

20

    

* Factory or Commercial Applications

20

    

* Specifications and Approvals

21

    

* Power Adaptor

21

    

* Changing the batteries

22

    

* Changing the batteries (continued)

23

    

* De-Learning a Pendant and  Troubleshooting

24-28

   

* Troubleshooting (continued)

29

    

* Genuine Faults , NBN and CareAlert, FAQ’s

30-35

  

* Frequently asked Questions (continued)

35

    

* Assistance for the elderly

36

    

* Warranty and contact details

PRODUCT TESTIMONIALS 

Very Happy 

Hi! Just to let you know my CareAlert order arrived safely yesterday. 
Thank you for a speedy, safe delivery. It certainly appears to be just as described, 
and the perfect “peace of mind” solution for us. Thank you, Regards 

- G.S., South Oakleigh Victoria

Impressive service and product 

I was very impressed with the speed of delivery and careful packaging of a very 
well thought out product which was obviously well designed by your company 
and the instructions for installing - excellent! 

- N.S., BELMONT, Queensland 

Saved mums life TWICE in one day! 

Congratulations  to  CareAlert  for  a  wonderful  product  and  service,  It  saved 
my mums life twice in 1 day. She fell backwards off her back step, pressed her 
CA, ended up in hospital. When she came home from hospital she passed out 
but managed to activate her CA again, woke up to find the Ambulance and 
me with her, had to have oxygen to help revive her. Very impressed and very 
thankful.  A great product. 

- Helen, Grange, South Australia 

No Qualms in Recommending your company 

My  mum’s  CareAlert  is  working  fine,  and  mum  is  relieved  that  she  can  now 
feel safe at home when she is by herself. I was very impressed by your quick 
service. I will definitely have no qualms in recommending your company and its 
products to anyone who is interested in buying a smart dialler. 

- I.W., Queensland 

Fantastic Thank you very much, 

Both your product and after sales service are second to none. 

- Mr S., Queensland 

SO EASY TO SET UP 

The unit arrived today and is everything and more than I expected. 
Everything is in the box that was required and it was so easy to set up. 
I almost purchased a similar product and it was $200.00 more expensive than 
yours and yet it was so complicated. I’m glad I found yours online. 
Your product has certainly won me over. 

THANK YOU - G.S., WA

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Summary of Contents for CA-0813

Page 1: ...lated people retirement villages nursing homes or businesses or people who work alone etc Important information and instructions for your Smart Dialler IT IS YOUR RESPONSIBILITY TO READ THIS INSTRUCTI...

Page 2: ...hospital she passed out but managed to activate her CA again woke up to find the Ambulance and me with her had to have oxygen to help revive her Very impressed and very thankful A great product Helen...

Page 3: ...rect emergency action is taken List of phone numbers stored in order 17 Storage of property Access Keys 18 CareAlert Key Safe Lock 19 20 Precautions and Maintenance 20 Factory or Commercial Applicatio...

Page 4: ...450 per year by using the CareAlert Smart Dialler system Under no circumstances should this Smart Dialler be solely relied upon if you have a life threatening illness Using this Smart Dialler complete...

Page 5: ...rogram the Smart Dialler If you are having difficulty programming your Smart Dialler please try using another phone This problem is rare but you need to be aware of this matter before assuming there i...

Page 6: ...on alarm Step 2 Unplug your existing phone from the wall jack and plug it into the back of the Smart Dialler jack labelled TEL NOTE Phones with the older style moulded plug or the old rotary dialler t...

Page 7: ...ess the number 1 key then enter the phone number 987654321 and finally press the key to end If you hear a double beep then the number has now been stored as the first emergency contact number Thesetti...

Page 8: ...nd the opening code is give combination Should this message reach Emergency Services please connect this call to the Ambulance Repeating my name is name and my address is address This message is playe...

Page 9: ...over on SET Your numbers will be displayed in sequential order in the indication window on the top of the Dialler These numbers are also verbalised through the telephone handset Step 9 Connecting the...

Page 10: ...one and slide the function switch on the rear of the SmartDiallerto Alarm andpresstheyellowbuttononthependant If a door bell chime noise sounds the pendant was successfully keyed to the dialler This m...

Page 11: ...The Simple Connection of the Smart Dialler to Power Telecom Jack and Phone D Y one ow r a was ng the nt ully ler r in e e be 11 If using broadband ADSL with a filter splitter then connect as below...

Page 12: ...e above information as to which setting you would like to use 2 Once the Smart Dialler is in the standby mode you will notice that the display in the indication window will have a clockwise moving dig...

Page 13: ...ge Press Yellow Button on pendant to pair with dialler Record your 45 second message Include your name address and request for assistance Fifth Phone No Fourth Phone No Third Phone No Second Phone No...

Page 14: ...eed to be pressed is to avoid accidental activation This is a priceless safety feature 3 If the Wireless Pendant battery is in good order and the Antenna is upright on the Smart Dialler then the worki...

Page 15: ...aller memory It will perform this sequence twice through if it does not receive the necessary star key signal from the receiver of the emergency call see point 4 below 3 If the call is live answered a...

Page 16: ...ring an emergency the Smart Dialler will continue to function using the 9 volt rechargeable battery as a power supply Ensuring correct emergency action is taken You must always have a plan of action i...

Page 17: ...securing your keys outside It locks around a gas meter pipe in a gas box it can lock around an assist rail by the front door or around the grill of a security door etc It is an excellent means of aut...

Page 18: ...e change lever to the right and up fig 2 3 Set the dials to your desired combination and return change lever to original position 4 Replace protective foam square to hide change lever This discourages...

Page 19: ...Smart Dialler when performing this change Under normal operating conditions the rechargeable battery should last up to 5 years Less if you are prone to frequent power failures 3 The positioning of the...

Page 20: ...ibility to ensure that the batteries for the Smart Dialler and the Wireless pendant are in good working order Your pendant comes installed with a 12 volt battery that may last up to 2 or more years Yo...

Page 21: ...art Dialler This is not necessary for the standard domestic situ ation but is used on larger acreage and in commercial applications Changing the Batteries Both the Smart Dialler and the Wireless penda...

Page 22: ...ram below undo the 4 screws and carefully change the 23 A 12 Volt battery ensuring that the battery polarity is correct ve ve Replace the cover correctly and secure it with the screws These Screws sho...

Page 23: ...n the LED display on the dialler press star zero hash 0 You will hear a double beep Test by pressing the yellow button and if the dialler no longer responds to the pendant yellow button you have succe...

Page 24: ...one is too close to the dialler Faulty Pendant Replace the battery Set the FUNCTION switch to Alarm or Mute Follow the Instructions to pair the pendant and dialler found on page 10 Separate the cordle...

Page 25: ...phone The phone line is loose The phone line cable is damaged The phone may be too close to the Smart Dialler The phone or phone battery may be the cause There may be a Telecom Issue Plug the phone ja...

Page 26: ...than the original is now valid The lock will need to be returned to CareAlert for determination of the code and reset This can only be done using a tool from the manufacturer Call CareAlert on 1300 75...

Page 27: ...1300 75 85 95 Help message commences to play before the person called answers the phone This is by design Read page 8 for reason for this Having difficulty getting voice message onto the Smart dialler...

Page 28: ...s below with an explanatory note detailing the fault you experienced and we will thoroughly test your unit If your unit is found to be faulty we will replace it with a new unit and dispatch it to you...

Page 29: ...use the terms of an expensive monitored system marketing brochure the vast majority of calls are handled by relatives or friends of the person in need The CareAlert Smart Dialler simply does away wit...

Page 30: ...will not be sent if the call is answered by an automated answering system If the CareAlert Smart Dialler does not receive this Star Key signal it will continue to dial out to the next number that has...

Page 31: ...d the person called hangs up and loud doorbell chimes are then heard coming from the dialler to indicate to the person needing help that someone is on the way to the door to help These chimes can be h...

Page 32: ...arged automatically back to full charge by the dialler ready for the next power failure This battery should be replaced every 5 years Is it safe to wear the pendant if I have a pacemaker Yes the penda...

Page 33: ...ue with many other single button pendants I have a wall phone high up in the kitchen can the CareAlert still be connected to it Yes it can It does however mean that two cables will be seen joining the...

Page 34: ...ials such as curtains or rugs Make sure that hallways stairways passageways between rooms and other heavy traffic areas are well lit Ensureexitsandpassagewaysareclear sothatthereisnothingtostumble ove...

Page 35: ...k will be carried out at the discretion of SES however the following conditions may cause the warranty to become void and repairs may incur charges for service and parts if necessary 1 Accidental dama...

Page 36: ...When you recommend the CareAlert Smart Dialler you may save a life Like us on Facebook...

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