AN EMERGENCY SITUATION - PLEASE READ CAREFULLY:
The following points will clearly summarize what should happen if your
Dialler is activated.
1. Immediately a voice message will be heard from the Smart dialler saying:
“This is an emergency situation”
, followed by several seconds of siren
sound. This is repeated once more. The phone dial tone follows and then
the audible dialing of the first number. A voice message will then say:
“You are about to hear an emergency call for help from a CareAlert Smart
Dialler, please stay on the line”
. This plays 4 times, followed by your
pre-recorded message for help. If the receiver of the call has not by now
pressed the star key they will hear; “To repeat the message please press
9, to start the two way communication please press star”. If neither key is
pressed the dialler immediately dials on.
2. If a message bank answering service responds, the CareAlert will play the
help message so it is recorded by the service but then it immediately dials
on - it must receive a ‘live’ answer before it ceases dialing. It determines
the answer to be ‘live’ when the ‘star key’ is pressed. If no Star Key is
pressed it will cycle sequentially through the phone numbers stored by
you in the dialler memory. It will perform this sequence twice through if it
does not receive the necessary star “*” key signal from the receiver of the
emergency call. (see point 4 below).
3. If the call is ‘live’ answered and the receiver presses the star key the dialler
will open up the 2-way communication feature in-built within the dialler.
This may allow 2-way communication between the person in need and
the receiver of the emergency call. Both party’s will need to speak very
loudly for this communication to be effective. Please Note; the 2-way
communication feature will only be effective if the person in need is within
a relatively close distance to the Smart Dialler. If no communication is
established then the receiver of the call should take the necessary action
to ensure the well being of the person who activated the emergency call.
4. It is important that the receiver of the call presses the star key to try and
communicate with the person in need. By doing this the Smart Dialler will
cease to dial any further numbers and will resume to ready or standby
mode. This action prevents the Dialler from continuing to seek further
assistance from more personnel which may confuse the situation. The
Smart Dialler can however be re-activated at anytime by again pressing
the red buttons on the Wireless Pendant.
THE FUNCTION OF THE WIRELESS PENDANT
Your Wireless Pendant is a battery operated transmitter that will
activate your Smart Dialler. It is waterproof and can be worn in the
shower; however it is not intended to be fully submersed in water
for long periods of time. Therefore caution should be exercised when
wearing it in the bath for lengthy periods.
Please take note of the following points. Diagrams on page 22
1. Your Wireless Pendant has a yellow button and two red buttons. The
yellow button, when pressed, will activate a loud chime sound on the
Dialler and can be used to call for assistance from someone who is within
hearing distance of this audible chime.
The yellow button can also cancel
the Smart Dialler if it has been accidentally activated.
It will also return
the Dialler back to ready mode after it has been activated.
2. To activate your Smart Dialler, so that it commences to dial out to the
stored numbers, you must press both of the red buttons simultaneously
for 1 second. The reason why both red buttons need to be pressed, is to
avoid accidental activation. This is a priceless safety feature.
3. If the Wireless Pendant battery is in good order and the Antenna is upright
on the Smart Dialler, then the working range of the pendant can be up to
50 metres and in some cases even more. The range will vary according to
different circumstances.
4. The Pendant can be worn around the neck or on the wrist. To secure the
plastic neck band provided, you must firmly press the neck band pin into
the hole at the top end of the pendant. This action requires a very firm
push until you feel the pin click into position. See Fig 2 on page 22 for
securing the plastic neck band and See Fig 3 for securing the wrist strap.
5. When you press the yellow pendant button the Smart Dialler is able to
determine the level of charge in the pendant battery and when it falls to
a low level a voice message sounds from the Smart Dialler speaker saying
‘Your pendant battery is low - please change the battery’.
This will play
3 times to ensure you hear the message and take action to replace the
battery. The battery can be accessed by removing the 4 stainless steel
screws from the pendant back. The battery is a 23A 12v battery available
at most hardware / electronic stores.
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