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26
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adaptor
•
You’re ADSL Filter
may be blocking
the star key signal
•
Foxtel maybe the
issue
•
Change the ADSL Filter
•
If using Foxtel, run from
the single telecom plug to
the Foxtel ‘RTX Base Unit’,
and from there to the
CareAlert Smart Dialler.
"Your pendant
battery is low,
please change the
battery
" message is
heard from the Smart
Dialler
•
The pendant
battery has fallen
to an
unacceptable
level
•
Purchase a new 23A 12
Volt battery and change
the battery using the
Philips Head screw
driver provided in the
pack
Cannot open the Key
Safe Lock with the
original pin
•
The lever at rear
has been moved
and another code
other than the
original is now
valid
•
The lock will need to be
returned to CareAlert
for determination of the
code and reset. This can
only be done using a
tool from the
manufacturer. Call
CareAlert on 1300 75
85 95
The Smart Dialler
has dialled out for
help without the
pendant being
activated and cannot
be stopped
•
The pendant seal
has been
compromised
and moisture has
entered the
pendant
•
The pendant is
faulty
•
Remove pendant back
with Philips Head
screwdriver provided in
the pack and look for
rust marks or moisture.
Leave open for half day
before reassembling
ensuring an even
tightening of the screws
on the rubber seal.
•
Replace the pendant
When the function
switch is placed to
'SET' the LED light
continues to rotate in
a clockwise direction
•
The function
switch is faulty
•
Contact CareAlert on
1300 75 85 95 or email
