10-16
Troubleshooting
Chapter 10
MultiPASS Status Monitor messages
Display the MultiPASS Status Monitor on your computer to see the status of the machine.
On the Windows desktop, click [Start], point to [Programs] or [All Programs], point to [MultiPASS
Suite], then click [MultiPASS Status Monitor]. If a warning or attention is displayed, follow the
instructions of the message.
If you cannot solve the problem
If you have a problem with your machine that you cannot solve with the information provided
in this chapter, contact your local authorised Canon dealer or the Canon help line.
CAUTION
• If the machine makes strange noises, emits smoke or strange smells, unplug it immediately and
contact your local authorised Canon dealer or the Canon help line. Do not attempt to disassemble
or repair the machine yourself.
IMPORTANT
• Attempting to repair the machine yourself may void the limited warranty.
If you contact your local authorised Canon dealer or the Canon help line, make sure you have
the following information ready:
• Product name: SmartBase MPC200
• Serial number (located on the label located at the back of the machine)
• Details of the problem
• Steps taken to try to resolve the problem and the results
Summary of Contents for SmartBase MPC200
Page 12: ...XII Preface ...
Page 18: ...2 2 Document handling Chapter 2 ...
Page 34: ...4 6 The MultiPASS Suite software Basic operation Chapter 4 ...
Page 38: ...5 4 Printing from your computer Basic operation Chapter 5 ...
Page 76: ...9 10 Maintenance Chapter 9 ...
Page 98: ...11 6 Machine settings Chapter 11 ...
Page 104: ...A 6 Specifications Appendix ...
Page 108: ...I 4 Index ...