Troubleshooting
6-5
6
Appendix
Unable to Share Files/Send Files (FTP)
Cause 1
The FTP server is not set correctly.
Solution
Perform the following steps to check the server status. (If you are using Win-
dows, perform these steps from the MS-DOS prompt.)
• Example using UNIX, where the FTP server has the IP address
192.168.1.195
U:>ftp 192.168.1.195
←
Connect to server
Connected to 192.168.37.195.
220 canmfs FTP server (UNIX(r) System V Release 4.0) ready.
User (192.168.37.195:(none)): user_name
←
User login
331 Password required for user_name.
Password:
←
Enter password
230 User user_name logged in.
ftp> cd /export/share
←
Move to file destination directory
250 CWD command successful.
ftp> bin
←
Set file transfer type (binary)
200 Type set to I.
ftp> put sample.tif
←
Set transfer file name for verification
ftp> by
←
Cut off server connection
221 Goodbye
If the above are confirmed and file sharing still does not operate normally, con-
sult the network administrator for the environment you are using.
Cause 2
The machine’s address [User] setting contains one or more spaces after the
User name.
Solution
Ensure that the machine’s address [User] setting does not contain spaces after
the User name.
Cause 3
The machine was turned to OFF while sending a file to the FTP server, and
when the machine was turned back to ON, it attempted to resend the file.
(When a Windows NT/2000 FTP server is being used.)
Solution
If power to the machine is turned to OFF while a file is being sent to the FTP
server, the FTP server may hold the file in a writing-in-progress state. There-
fore, this file cannot be overwritten even when the machine re-connects and
sends the same file again. Stop the FTP server temporarily and delete the file
that has not finished sending, so it can be sent again.
00̲MFPNG.book 5 ページ ２０００年４月２６日 水曜日 午後５時１１分
