Troubleshooting If You Cannot Print as Expected
72
Cannot Load Sheets
Press the
Feeder Selection
button to
activate the
Cut Sheet lamp
.
The paper source selection is
incorrect.
Roll paper cannot be
inserted into the Paper
Feed Slot
The roll paper is warped.
HP-GL/2 printing takes a
long time.
Lines or images are
missing in the HP-GL/2
data that was printed.
Check the size of the data in the print
job.
The memory is full.
With HP-GL/2, printing is
misaligned.
Check the printing commands.
The plotter origin is incorrect.
Phenomenon
Cause
Corrective Action
Straighten out curls and reload the roll.
A GL/2 command not supported
by this printer was received.
Check the print job and settings.
Large print jobs with a lot of data
take longer to print.
On the printer
Control Panel
, set
Input
Resolution
to
300dpi
.
(→"Main Menu Settings," User Manual)
Lines are printed too thick
or thin from the HP-GL/2
data.
The line width setting is incorrect. On the printer
Control Panel
, check
the
Line Width
setting.
(→"Main Menu Settings," User Manual)
HP-GL/2 jobs are printed
in monochrome (or color).
The color mode is incorrect.
On the printer
Control Panel
, check
the color mode setting.
(→"Main Menu Settings," User Manual)
The memory buffer was cleared from
the
Control Panel
.
The printer stops when
printing a HP-GL/2 job
(the carriage stops
moving)
Either wait a while for printing to
resume, or on the printer
Control
Panel
, set
Input Resolution
to
300dpi
.
(→"Main Menu Settings," User Manual)
The printer is analyzing the print
job.
Replotting with HP-GL/2
jobs is not possible.
Data for replotting is lost after the
following operations. In this case, send
the print job again.
The data was lost because of
replotting.
・
The printer was turned off.
・
The printer has received a new HP-
GL/2 print job.
・
Printing has been canceled
・
