Troubleshooting If You Cannot Print as Expected
67
The back side of the paper
is dirty
The
Platen
has become dirty
after borderless printing or
printing on small paper.
Open the
Top Cover
and clean the
Platen
.
The
Paper Retainer
is soiled.
Clean the
Paper Retainer
.
(→"Cleaning the Paper Retainer," User
Manual)
The paper feed amount is not
adjusted correctly.
Adjust the feed amount.
(→P.38)
Selecting
Band Joint
may improve
printing results.
In the printer menu,
Length
is specified in
Feed
Priority
.
Printing does not proceed
smoothly because print jobs are
interrupted during transmission.
Exit other applications and cancel other
print jobs.
Adjust the feed amount in the printer
menu by specifying
Band Joint
in
Feed
Priority
and try printing again.
Phenomenon
Cause
Corrective Action
You are using a paper that does
not dry easily.
Specify a time of about a minute in
Roll
DryingTime
.
The surface of the paper
is dirty
The
Paper Retainer
is soiled.
Clean the
Paper Retainer
.
(→"Cleaning the Paper Retainer," User
Manual)
The contrast becomes
uneven during printing
The paper feed amount is out of
adjustment.
Adjust the feed amount.
Banding in different colors
occurs
(→P.47)
(→"Adjusting the Feed Amount
Automatically," User Manual)
The
Printhead
is out of
alignment.
Adjust the
Printhead
alignment.
(→"Adjusting the Printhead Alignment
Automatically," User Manual)
Streaks may occur if you set the
Print Quality
too low.
Choose a higher level of
Print Quality
in the
Advanced Settings
of the printer
driver and try printing again.
(→"Giving Priority to Particular Graphic
Elements and Colors for Printing," User
Manual)
(→P.47)
Execute
Fine Band Adj.
during printing.
(→"Adjusting the Feed Amount
Automatically," User Manual)
