54
Error Messages
Cause
Corrective Action
There are sheets left on the
Ejection Guide
.
Remove the paper.
Cannot cut paper.
There is a foreign object by the
Output Tray
, obstructing the
Cutter Unit
.
Remove the foreign object.
You are not using the printer
under the recommended
environmental conditions for the
paper.
Use the printer only where the
recommended environmental
conditions for the paper are met.
Note that various environmental
conditions are recommended for
various types of paper. For details
on the recommended environmental
conditions for paper, see the
Paper
Reference Guide
. (→"Types of
Paper," User Manual)
You are using paper that is
not compatible with automatic
cutting.
Cut the roll manually.
(→"Cutting Roll Paper After Printing,"
User Manual)
The
Cutter Unit
stops in the
middle of cutting.
Move the
Carriage
to the left,
remove the paper, and return the
Carriage
to the right. If the roll
cannot be cut using the
Cutter Unit
,
cut the roll manually.
(→"Cutting Roll Paper After Printing,"
User Manual)
The
Cutter Unit
is not installed. Install the
Cutter Unit
.
In other cases, the
Cutter Unit
may be damaged.
Contact your Canon dealer for
assistance.
(→"Replacing the Cutter Unit," User
Manual)
The paper has come out of the
printer.
Remove the paper that has come out
of the printer, press the
Load/Eject
button, and reload the paper.
Cannot detect papr
(→P.11)
(→P.18)
A paper jam occurred in the
printer.
Lift the
Release Lever
, remove the
jammed paper, press the
Load/Eject
button, and reload paper.
(→P.73)
(→P.78)
