Troubleshooting If You Cannot Print as Expected
65
Phenomenon
Cause
Corrective Action
Paper rubs against the
Printhead
The paper type as specified in
the printer driver does not match
the type loaded in the printer.
Load paper of the same type as you
have specified in the printer driver.
(→P.11)
(→P.18)
Make sure the same type of paper is
specified in the printer driver as you
have loaded in the printer.
1.
2.
Hold down the
Stop
button for a
second or more to cancel printing.
Change the paper type in the printer
driver and try printing again.
Paper has been loaded
incorrectly, causing it to wrinkle.
Reload the paper.
(→P.11)
(→P.18)
The
Printhead
is set too low.
In
Head Height
, choose
Automatic
.
(→"Adjusting the Printhead Height,"
User Manual)
You are printing on heavyweight
paper or paper that curls or
wrinkles easily after absorbing
ink.
When printing on
Heavyweight Coated
Paper
or other paper-based media,
choose a
VacuumStrngth
setting of
Strong
, or
Strongest
. If the paper is
still scratched, try setting the
Printhead
level in
Head Height
to
Highest
.
(→"Adjusting the Vacuum Strength,"
User Manual)
(→"Adjusting the Printhead Height,"
User Manual)
When printing on
CAD Tracing
Paper
or film-based media, choose a
VacuumStrngth
setting of
Standard
,
Strong
, or
Strongest
. If the paper is
still scratched, try setting the
Printhead
level in
Head Height
to
Highest
.
(→"Adjusting the Vacuum Strength,"
User Manual)
(→"Adjusting the Printhead Height,"
User Manual)
When printing on paper 0.1 mm
(0.004 in) thin or thinner, choose a
VacuumStrngth
setting of
Weakest
. If
the paper is still scratched, try setting
the
Printhead
level in
Head Height
to
Highest
.
(→"Adjusting the Vacuum Strength,"
User Manual)
(→"Adjusting the Printhead Height,"
User Manual)
