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Canon imagerunner advance 8205, Operation Manual

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Canon imagerunner advance 8205 Operation Manual Download Page 171

171

Tr

oubleshooting

 

 

   Paper  Folding  Unit-H1  (Optional) 

 If a paper jam occurs inside the Paper Folding Unit-H1, a screen indicating the location of the paper jam and how to clear the 
jam appears on the touch panel display. Follow the procedure described below, while referring to the directions that appear on 
the touch panel display, to remove the jammed paper. 
  

 

 

•   The following illustration indicates the location of the paper jam. Please refer to it to remove the jammed paper. 

  

*

 

 *Front  Cover 

•   The Paper Folding Unit-H1 is an optional product. 

1

Open the front cover of the Paper Folding Unit-H1.

Summary of Contents for imagerunner advance 8205

Page 1: ...ENG Basic Operation Guide After you finish reading this guide store it in a safe place for future reference ...

Page 2: ...f Basic Operations How to Make a Copy 26 Things You Can Do with the Copy Functions 28 Sending a Fax 32 Things You Can Do with the Fax Functions 34 Sending Scanned Data E Mail I Fax File Servers 38 Things You Can Do with the Scan and Send Functions 40 Storing Scanned Data 44 Things You Can Do with the Scan and Store Functions 46 Printing Stored Data 48 Sending Stored Data 50 Things You Can Do with ...

Page 3: ...uency of Paper Jams 204 Clearing Staple Jams For Optional Products 205 If Memory Becomes Full During Scanning 218 When an Error Message Is Displayed 220 When an Error Code Is Displayed 221 Printer Fax Driver Troubleshooting 222 Service Call Message 223 Frequently Asked Questions 230 ...

Page 4: ...ace for future reference Describes the settings required before using functions such as the network settings for sending e mail Describes how to add applications and update the firmware Setup Guide ENG Setup Guide After you finish reading this guide store it in a safe place for future reference Basic Operation Guide This Manual Provides an overview of the functions and describes the basic operatio...

Page 5: ...the machine correctly and avoid damage to the machine or property Indicates a clarification of an operation or contains additional explanations for a procedure Reading these notes is highly recommended Indicates an operation that must not be performed Read these items carefully and make sure not to perform the described operations Driver Installation Guide Provides instructions on installing the p...

Page 6: ...Manual CD ROM into your computer 2 Drag and drop the iRADV_8205_Manual_us folder to the location you want to save it 3 Double click the index html file inside the iRADV_8205_Manual_us folder to display the e Manual Depending on the operating system you are using a security protection message may appear In this case allow the content to be displayed When you start the e Manual the following page th...

Page 7: ...e information of optional product and software 8 Select from purpose This section includes the introduction of functions of the machine for each purpose 9 Office Locations Inquiries for the machine are displayed 10 Trademarks The trademarks are displayed 11 Copyright The information of copyrights is displayed 12 Disclaimers The disclaimers are displayed Performing a Search Enter a keyword in the e...

Page 8: ...8 MEMO ...

Page 9: ...Machine Can Do 10 Main Power and Energy Saver Key 12 Parts and Their Functions 14 External View 14 Internal View 16 Control Panel and Touch Panel Display 17 Control Panel Flat 17 Upright Control Panel 19 Main Menu Screen Settings 22 Changing Settings According to Your Needs 24 ...

Page 10: ...s What This Machine Can Do Copy You can make two sided copies from one sided originals or copy two pages onto one side of the paper to reduce printing cost There are other modes such as the Collate modes p 26 Fax Scanned documents as well as stored files and computer data can be sent by facsimile You can also send documents to multiple addresses and forward received facsimile to another destinatio...

Page 11: ...AIN compatible computer software You can scan up to 11 x 17 in size at a resolution of 600 x 600 dpi See e Manual Scanner Print Secured File You can send print data protected with a PIN password from a computer to the machine This data can be printed only by entering the correct PIN password on the machine This enables you to print without unauthorized people viewing your data See e Manual Secure ...

Page 12: ...ower and Energy Saver Key This section describes how to use the main power switch and the Energy Saver key Do not connect or disconnect the power cord with wet hands as this may result in electrical shock If you are using a login service log in using the procedure for the login service you are using If the main power indicator on the control panel does not light even though the main power switch i...

Page 13: ...Fax I Fax function Sending or receiving I fax or fax documents cannot be done when the main power is turned OFF If the message Backing up stored data from the Remote UI is displayed on the touch panel display do not turn the main power OFF This may cause the machine to fail to back up the stored data Data stored in the machine may be damaged if the Advanced Box is accessed by another imageRUNNER A...

Page 14: ...Q1 PRO and Duplex Color Image Reader Unit G1 are attached 9 2 4 3 8 1 6 7 5 10 11 17 16 15 14 12 13 Parts and Their Functions This section provides you with the names and functions of all the parts on the outside and inside of the main unit ...

Page 15: ...er Right Cover Open this cover when clearing a paper jam inside the main unit 9 Main Power Switch Press to the I side to turn the main power ON See Main Power and Energy Saver Key on p 12 10 Paper Drawer 3 4 Holds up to approximately 550 sheets of paper 20 lb bond 80 g m2 or 680 sheets of paper 17 lb bond 64 g m2 11 Paper Drawer 1 2 Right Left Holds up to approximately 1 500 sheets of paper 20 lb ...

Page 16: ...ex Color Image Reader Unit G1 are attached 2 3 1 1 Toner Replacement Cover Open this cover to replace the toner cartridge 2 Front Cover Open this cover to clear a paper jam in the fixing transport unit 3 Fixing Transport Unit Pull the fixing transport unit out to clear a paper jam ...

Page 17: ...art an operation 8 Edit Pen Use when operating the touch panel display such as to enter characters If you lose the edit pen contact your local authorized Canon dealer Do not use an object with a sharp end on the control panel such as a pencil or ballpoint pen in place of the edit pen 9 Main Power Indicator Lights when the main power is turned ON 10 Error Indicator Flashes or lights if there is an ...

Page 18: ...y Eight function keys are displayed by default 16 Brightness Adjustment Dial Use to adjust the brightness of the touch panel display 17 Volume Settings key Press to display the screen for adjusting settings such as the transmission volume and fax sending receiving alarm volume 18 Status Monitor Cancel key Press to check the status of jobs or to cancel print jobs Also press to check status of the m...

Page 19: ...eep mode Lights when the machine enters the Energy Saver mode Sleep mode 5 Counter Check key Press to display the copy and print count totals on the touch panel display 6 Numeric keys Press to enter numerical values 7 Clear key Press to clear entered values or characters 8 Main Power Indicator Lights when the main power is turned ON 9 Edit Pen Use when operating the touch panel display such as to ...

Page 20: ...of the touch panel display 16 Volume Settings key Press to display the screen for adjusting settings such as the transmission volume and fax sending receiving alarm volume 17 Status Monitor Cancel key Press to check the status of jobs or to cancel print jobs Also press to check status of the machine such as checking the amount of paper remaining 18 Quick Menu key Press to retrieve favorite functio...

Page 21: ...f you are managing the machine with a login service such as Department ID Management or SSO H Single Sign On H a log in screen appears If the log in screen appears enter the Department ID and PIN or the user name and password press Log In Out or Log In on the screen Press Log In Out or Log Out after you finish using the machine to log out Use Help If Help is displayed on the top right of the funct...

Page 22: ... and the function to assign to it 3 Press OK Example of Registration Main Menu Screen Settings Select the function that appears on the list and press Up or Down to change the order in which it is displayed You can place or delete one blank button space by pressing Add Blank or Delete Blank respectively If you do not want to select a function press Unassigned The items displayed when is pressed may...

Page 23: ...Menu Settings 2 Specify the other settings 3 Press OK If Display Language Keyboard Switch is set to On appears on the Main Menu screen If Display Settings Reg Shortcut is set to On Settings Reg Shortcut appears on the Main Menu screen From Settings Reg Shortcut you can select shortcut buttons to the setting screens for Auto Adjust Gradation Paper Settings and Paper Type Management Settings If Disp...

Page 24: ...d cleaning the feeder Function Settings You can specify and register settings for using each function more conveniently such as registering shortcut buttons for the Copy function setting automatic redialing for the Fax function and setting the maximum data size to send via e mail Set Destination You can register fax and e mail destinations in the address book In addition to registering frequently ...

Page 25: ...n Do with the Scan and Send Functions 40 Storing Scanned Data 44 Things You Can Do with the Scan and Store Functions 46 Printing Stored Data 48 Sending Stored Data 50 Things You Can Do with the Access Stored Files Functions File Operation 52 Things You Can Do with the Access Stored Files Functions Print 53 Things You Can Do with the Access Stored Files Functions Send 56 Operating the Machine from ...

Page 26: ...e Main Menu screen Press Copy Copy Basic Features Screen is displayed You can set various copying functions For more information see from p 28 to p 31 in this manual This section describes the flow of basic copy operations An optional product is required to use the Copy function How to Make a Copy If a log in screen for Department ID Management or SSO H appears you must enter the applicable authen...

Page 27: ...fter specifying the settings press Start Press Start If you make a mistake when entering values press Clear enter the correct value The specified copy quantity appears on the screen as shown below If the following screen appears press Start to scan the next original After all of the originals are scanned press Start Copying When copying is complete remove your originals ...

Page 28: ... can change the zoom ratio by reducing enlarging a scanned document to a preset paper size or by entering a value to specify a desired scan ratio 2 Select Paper You can select the paper size type and the paper source You can also set the machine to automatically recognize the original size and the copy ratio and then copy 3 Copy Sample You can check the copy result of one set before making multipl...

Page 29: ...ically interleaves a sheet of paper between each transparency when copying onto transparencies 7 Original Type Image quality for scanning is adjusted according to the type of original such as Text Photo Printed Image Photo Printout or Text 8 Density Change the exposure You can press to make the exposure darker or to make the exposure lighter You can set the machine to automatically adjust the expo...

Page 30: ... you to make copies with the entire original image shifted by a designated width to create a margin on the copies You can set different width values for the each side of the paper 5 Shift This mode enables you to make copies with the entire image shifted to the center or a corner You can use the numeric keys to specify the location 6 Print Date You can copy the date day month and year onto the out...

Page 31: ...ith different copy settings and copy them as one document 5 Print on Tab This mode enables you to copy onto the tabs on tab paper 6 Cascade Copy This mode enables you to print copies from the machine and a cascade copy printer 7 Superimpose Image This mode superimposes an image image form previously scanned registers it in the memory of the machine and then places it on the image of the original 8...

Page 32: ...ng originals on the platen glass Open the feeder platen cover Place your originals face down Gently close the feeder platen cover You can set various facsimile functions For more information see from p 34 to p 37 in this manual If a log in screen for Department ID Management or SSO H appears you must enter the applicable authentication information ID password PIN If the Copy Card Reader F1 is atta...

Page 33: ...can specify the destination using the one touch buttons or Address Book For more information on storing the destination see e Manual Fax If the following screen appears press Start to scan the next original After all of the originals are scanned press Start Sending After a job is sent the send settings may be retained except the specified destinations To cancel the settings press Reset To send oth...

Page 34: ...er machine by accessing from a client machine on the network 6 Previous Settings You can recall the three most recent destinations or fax settings You can send a fax using the recalled destination or settings 7 Resolution If the resolution is high you can send fine text and images clearly If the resolution is low the data size becomes smaller and you can reduce the time it takes to send 8 Scan Siz...

Page 35: ...t a pause after the country code and at the end of the telephone number 2 Backspace Press when you enter an incorrect number to delete the number before the cursor 3 Set Details Displayed when multiple lines are set to be used Press to set the subaddress and password or to select the telephone line to use for transmission 4 Subaddress You can send or receive fax documents with increased security b...

Page 36: ...receive the facsimile and then start scanning the originals You can directly send without storing the original in the memory 7 Select Line You can select the telephone line to use for sending a facsimile 8 Sender Name TTI You can register a department name or personal name in advance and show this on the destination fax machine Set the Sender Name after specifying the destination 9 Job Build You c...

Page 37: ...e enables you to preview the scanned data of your originals and to check the page count before sending a fax You can also delete a specified page 3 Finished Stamp You can print a stamp approximately 1 8 3 mm in diameter on the front side of scanned and sent originals 4 Job Done Notice Press to have the machine notify the user through e mail when the fax job is done ...

Page 38: ...ding on the file format optional products are required to use the Scan function Sending Scanned Data E Mail I Fax File Servers 1 2 Selecting Function Select Scan and Send from the Main Menu screen Press Scan and Send Scan and Send Basic Features screen is displayed Placing Originals Place the original on the feeder or the platen glass Placing originals in the feeder Adjust the slide guides to fit ...

Page 39: ... buttons or frequently used settings Also if you want to send to a new destination not yet stored press New Destination enter the destination If the following screen appears press Start to scan the next original After all of the originals are scanned press Start Sending For more information on storing the destination in the address book see e Manual Scan and Send After a job is sent the send setti...

Page 40: ...stored in a one touch button you can specify the destination quickly Press To Remote Add Book to specify destinations registered in the one touch buttons of a server machine by accessing from a client machine on the network 3 New Destination Press to specify a new destination not stored in the Address Book or one touch buttons 4 Send to Myself You can specify your own e mail address as the destina...

Page 41: ...ou can send fine text and images clearly If the resolution is low the data size becomes smaller and you can reduce the time it takes to send 5 Scan Size You can select the original scanning size If you press Auto Size the machine automatically recognizes the size of the original when scanning 6 File Format If you are sending to an e mail address or file server you can specify the file format You c...

Page 42: ...You can scan originals of different size fed together in one group 5 Erase Frame This mode enables you to erase shadows that appear when scanning various types of originals You can also erase shadows of the punch holes 6 Copy Ratio Specify the desired zoom ratios You can change the zoom ratio by reducing enlarging a scanned document to a preset paper size or by entering a value to specify a desire...

Page 43: ...n the front side of scanned and sent originals 4 Job Done Notice Press to have the machine notify the user through e mail when the send job is done 5 E Mail Priority You can set a priority level when sending e mail 6 Reply to You can specify a reply to address when sending an e mail or I fax 7 Subject Message You can specify a subject and enter a message when sending an e mail or I fax If you do n...

Page 44: ...an select the type of storage location This section describes the flow of basic Scan and Store operations It also describes an example of how to store scanned data in a mail box Depending on the file format optional products are required to use the Scan function Storing Scanned Data 1 Placing Originals Place the original on the feeder or the platen glass Placing originals in the feeder Adjust the ...

Page 45: ...box Press Scan The Scan screen is displayed 4 Start Scanning After specifying the settings press Start Press Start You can set various scan functions For more information see from p 46 to p 47 in this manual If the following screen appears press Start to scan the next original After all of the originals are scanned press Start Storing When scanning is complete remove your originals ...

Page 46: ...lt Set This mode is useful if you want to clear all settings and reset the settings All settings are cleared 8 2 Sided Original Set to scan two sided originals You can select Book Type or Calendar Type 9 Density Change the exposure You can press to make the exposure darker or to make the exposure lighter You can set the machine to automatically adjust the exposure 10 File Name You can specify a fi...

Page 47: ...s of the punch holes 5 Sharpness This mode enables you to adjust image quality for copying You can use this mode when you want to soften and sharpen text lines or the outline of the image 6 Nega Posi This mode enables you to scan and record the original image by inverting the hues and gradations 7 Job Build You can scan originals that are too many to be placed at once by dividing them into multipl...

Page 48: ...mail box This section describes the flow of basic Access Stored Files operations The procedure for printing files stored in a mail box is used here as an example Printing Stored Data If a log in screen for Department ID Management or SSO H appears you must enter the applicable authentication information ID password PIN If the Copy Card Reader F1 is attached first insert a control card If a login s...

Page 49: ...screen is displayed 4 Start Printing After specifying the settings press Start Printing Press Start Printing When printing is complete the display returns to the Mail Box Selection screen You can set various print settings on the screen displayed when Change Print Settings is pressed For more information see from p 53 to p 55 in this manual ...

Page 50: ...s section describes the flow of basic Access Stored Files operations The procedure for sending a file stored in a mail box is used here as an example Sending Stored Data If a log in screen for Department ID Management or SSO H appears you must enter the applicable authentication information ID password PIN If the Copy Card Reader F1 is attached first insert a control card If a login service such a...

Page 51: ...to send press Send Select the file to send Press Send 4 Start Sending Specify the destination press Start Sending Press Address Book Select the destinations press OK Press Start Sending You can set various send functions For more information see p 56 to p 57 in this manual ...

Page 52: ...0 Merge Multiple Files You can combine multiple files in the mail box into one file Then you can print the combined files as one file 11 Insert Pages You can insert a specified file from the mail box in front of the specified page of another file from the same mail box 12 Delete Pages This mode enables you to erase specified page from a file that is stored in a mail box 13 Add Files Scan and Store...

Page 53: ... settings You can recall the registered frequently used settings for future use 5 Merge Files and Print Press to merge multiple files and print as one file This key is displayed only when multiple files are selected 6 Delete File After Printing Press to have a file automatically deleted after it is printed 7 Restore Default Set Press to cancel all settings 8 Start Printing Press to start printing ...

Page 54: ... of the paper 6 Print Date This mode enables you to print the date onto the output You can specify the size position or direction of the date 7 Watermark This mode enables you to print a watermark and user defined text onto the output You can specify the size position or direction 8 Copy Set Numbering This mode enables you to print copy set numbers You can specify the size position or direction of...

Page 55: ... size 9 Enlarge Reduce You can set the machine to enlarge or reduce data from JPEG or TIFF image files to fit the desired paper size 4 Enlarge Print Area You can set the blank borders at each side of the page to 0 0 mm and print all the way to the edges of the page 10 Print Position You can select whether to print JPEG and TIFF image data centrally or in the top left or specify to set the print po...

Page 56: ...ecify a new destination not stored in the Address Book or one touch buttons 4 Send to Myself You can specify your own e mail address as the destination The administrator can restrict general users to send e mail only to their addresses 5 Specify Destinations Press to display the methods for specifying destinations or the destination list 6 Personal Folder You can specify your personal folder as th...

Page 57: ...ically extract the first text block in the document for use as its file name 4 Sender Name TTI You can register a department name or personal name in advance and show this on the destination fax machine Set the Sender Name after specifying the destination 5 E Mail Priority You can set a priority level when sending e mail 6 Reply to You can specify a reply to address when sending an e mail or I fax...

Page 58: ... the following settings 1 Press Settings Registration 2 Press Management Settings License Other Remote UI 3 Press On OK 4 Turn OFF the main power of the machine and then turn ON the main power again The Remote UI setting is made effective only after turning the machine s main power OFF and then ON For instructions on turning ON OFF the machine see p 12 13 in this manual The Remote UI User Interfac...

Page 59: ...nd specify the settings To check the job status Click Status Monitor Cancel To specify the settings Click Settings Registration Remote UI Last Page To login as the administrator enter the System Manager ID and System PIN click Administrator Login To login as a general user click General User Login If the Log In screen is displayed enter the user name and password click Log In If a login service su...

Page 60: ...ter you can use the machine to print data created using application software This section describes the flow of basic operations to print data from your computer Printing from a Computer Printing methods may differ depending on the applications you are using For details see the instruction manuals provided with the application software The screens may differ depending on the operating system and t...

Page 61: ...ettings click OK Click OK When printing is complete collect the output A printer driver is software required for printing from application software To display detailed descriptions for each print setting click Help on the bottom right of the Properties screen The print job status can be checked from the Remote UI For more information see p 59 in this manual ...

Page 62: ...62 MEMO ...

Page 63: ...ridge in the Stapler Unit Staple Finisher Q1 PRO Booklet Finisher Q1 PRO 93 Replacing the Staple Cartridge in the Saddle Stitcher Unit Booklet Finisher Q1 PRO 96 Replacing the Staple Cartridge in the Stapler Unit Staple Finisher N1 Booklet Finisher N1 100 Replacing the Staple Cartridge in the Saddle Stitcher Unit Booklet Finisher N1 103 Removing Staple Waste For Optional Products 107 Removing Punc...

Page 64: ...m Thin paper recycled paper pre punched paper heavy paper and tab papers should be fanned particularly well before loading it Never place paper or any other items in the empty part of the drawer next to the paper stack Doing so may cause paper jams When you are printing in the Staple mode do not remove the output sheets that are waiting to be stapled Printing and stapling resume after you clear th...

Page 65: ...n which you want to load paper 2 Grip the handle and pull out the paper drawer until it stops 2 Prepare the paper to load Open the packaging for the paper and remove the paper stack For high quality printouts use paper recommended by Canon Before loading paper always fan the sheets several times and align the edges to facilitate feeding ...

Page 66: ...es the size of the paper loaded in the paper drawer 2 Load the paper stack against the right wall of the paper drawer 3 Gently push the paper drawer back into the machine until it clicks into place in the closed position When returning the paper drawer to its original position be careful not to get your fingers caught as this may result in personal injury ...

Page 67: ...nd 80 g m2 or 680 sheets of paper 17 lb bond 64 g m2 If there are instructions on the paper package about which side of the paper to load follow those instructions When the paper is loaded into the paper drawer the side facing down is the one printed on If problems such as poor print quality or paper jams occur try turning the paper stack over and reloading it For more information on the print dir...

Page 68: ...the paper drawer until it stops 3 Remove all of the remaining paper 2 Adjust the position of the paper drawer guides 1 Slide the left guide while squeezing it on the top to align it with the mark for the desired paper size 2 Slide the front guide while squeezing it on the top to align it with the mark for the desired paper size Slide the guides until they click into place If the left guide and fro...

Page 69: ...e inside cover of the paper drawer and lift up the plate 2 Rotate the plate so that the new paper size is on the right side of the plate 3 Insert the plate straight down and close the inside cover The paper size that cannot be used depending on the model and settings is also listed on the paper size plate 5 Gently push the paper drawer back into the machine until it clicks into place in the closed...

Page 70: ...nit C1 or Document Insertion Unit K1 When loading transparencies make sure to hold only the edges of the sheets and avoid touching the print surface Do not load transparencies while the machine is printing Doing so may cause a paper jam Use only transparencies intended for use with this machine If you use other transparencies you may cause damage to the machine It is recommended that output transp...

Page 71: ...per 4 3 2 1 1 2 3 4 Right Order Tab Paper Reverse Order Tab Paper If you load tab paper into the Paper Drawer 3 and 4 or Document Insertion Unit K1 load reverse order tab paper face down with the tabs to the left side 4 3 2 1 You cannot make copies or prints on tab paper that is loaded in the Document Insertion Unit K1 You can use tab paper set in the Document Insertion Unit K1 for Add Cover Inser...

Page 72: ... part of the front guide Without releasing it slide the front guide to align it with the mark for tab paper LTR Slide the front guide until it clicks into place If the front guide is not adjusted properly for the paper size loaded in the paper drawer the correct paper size may not appear on the touch panel display Adjust the front guide correctly to avoid causing a paper jam dirty prints or make t...

Page 73: ...original position be careful not to get your fingers caught as this may result in personal injury Paper which has been rolled or curled must be straightened out prior to use You will not be able to make copies or print if you load paper that exceeds the loading limit mark or if the paper drawer is not completely pushed into the machine Make sure that the height of the paper stack does not exceed t...

Page 74: ...hat can be loaded in the Paper Deck Unit C1 contact your local authorized Canon dealer Loading Paper into the Paper Deck Unit C1 POD Deck Lite A1 If you select the paper deck when it has no paper or if the paper deck runs out of paper during a print job a screen prompting you to load paper appears on the touch panel display Follow the procedure below to load paper into the paper deck When handling...

Page 75: ...use paper recommended by Canon Before loading paper always fan the sheets several times and align the edges to facilitate feeding 3 Lift the feeding support roller If the Paper Deck Unit C1 is attached proceed to step 4 When loading paper be sure to first lift the feeding support roller If you load paper without raising the feeding support roller it may become detached and paper may not be fed pro...

Page 76: ...the paper deck unit 1 Lower the feeding support roller If the Paper Deck Unit C1 is attached proceed to next step 2 Close the paper deck unit The inside lifter automatically ascends and prepares the paper deck for feeding When closing the paper deck unit be careful not to get your fingers caught as this may result in personal injury ...

Page 77: ...ower port Paper jams may occur if you load paper into the POD Deck Lite A1 in a low humidity environment If paper jams occur follow the instructions on the touch panel display to remove the jammed paper In addition make sure that the loaded paper is not curled See Paper Deck Unit C1 POD Deck Lite A1 Optional on p 153 Paper curls must be straightened out prior to loading You will not be able to mak...

Page 78: ...ee e Manual Settings Registration 2 Remove all of the loaded paper the paper size sheet and deck base plate in the paper deck 1 Press the open button 2 Open the paper deck The inside lifter automatically descends to the paper loading position 3 Lift the feeding support roller 4 Remove all of the loaded paper the paper size sheet and deck base plate It may take some time for the paper deck to open ...

Page 79: ... edge retainer 5 Remove the two blue screws on the outer size change plate using a coin or something similar Do not loosen or remove any screw other than the two blue screws on the outer size change plate 6 Remove the outer size change plate ...

Page 80: ... size If the size change plate is not properly aligned the POD Deck Lite A1 may become damaged 8 Fix the outer size change plate with the two blue screws using a coin or something similar while slightly holding its center front portion and pressing it towards you Fix the screws by turning them in the clockwise direction Fasten the left blue screw before fastening the right blue screw If you fasten...

Page 81: ...r properly aligned with the paper size marks on the top and base of the paper deck 10 Fix the rear edge retainer with the blue screw using a coin or something similar Fix the screws by turning them in the clockwise direction There are two screw holes for fastening the rear edge retainer Make sure that it is fastened properly aligned with the marks for the desired paper size to prevent it from bein...

Page 82: ...0mm 483mm SRA3 B4 B5 Make sure to align the inner size change plate properly with the marks for the desired paper size There are two locations with marks for the paper size on the top of the inner size change plate Align the inner size change plate with the desired marks Make sure that the size change plate is properly aligned with the marks for the desired paper size If the size change plate is n...

Page 83: ...e screw before fastening the left blue screw If you fasten the blue screws without pressing the inner size change plate away from you the plate may be fixed at an angle If you use the paper deck with a tilted inner size change plate paper may be fed as slanted poor print quality may result and paper jams may occur Therefore make sure to fasten the blue screw while pressing the inner size change pl...

Page 84: ...se plate when loading paper into the paper deck If you load paper without setting the deck base plate the loaded paper may hang over the lifter and paper jam may occur Never place the deck base plate in the empty part of the paper deck Doing so may lead to a malfunction of the machine 16 Place the paper size sheet that matches the new paper size into the paper deck Never place the paper size sheet...

Page 85: ...ded properly and paper jams may occur Never place paper or any other items in the empty part of the paper deck Doing so may lead to a malfunction of the machine When loading paper make sure that the height of the paper stack does not exceed 13 16 20 mm If the height of the paper stack exceeds 13 16 20 mm the edges of the paper stack may become curled or creased and poor print quality may result 18...

Page 86: ...n loading paper take care not to cut your hands on the edges of the paper The Document Insertion Unit K1 is an optional product The following paper sizes can be loaded into the Document Insertion Unit K1 13 x 19 12 x 18 12 5 8 x 17 11 16 11 x 17 LGL LTR LTRR EXEC and custom size 7 1 8 x 7 1 8 to 13 x 19 1 4 182 mm x 182 mm to 330 2 mm x 487 7 mm ...

Page 87: ...87 Routine Maintenance 1 Adjust the slide guides to fit the paper size To use the upper tray Adjust the slide guide To use the lower tray Open the tray cover Adjust the slide guide ...

Page 88: ...the sheets several times and align the edges to facilitate feeding Also you should always fan paper that has just been removed from a newly opened paper package 3 Load the paper stack into the Document Insertion Unit K1 If you want to load paper into the upper tray Load the paper face up If you want to load paper into the lower tray Load the paper face up and close the tray cover ...

Page 89: ... can load the coated paper 29 lb bond to 140 lb index 106 to 256 g m2 into the Document Insertion Unit K1 You cannot load the coated paper into the Paper Drawer Right Left Paper Drawer 3 and 4 multi purpose tray Paper Deck Unit C1 or POD Deck Lite A1 A maximum of 200 sheets of paper 20 lb bond 80 g m2 can be loaded in the tray of Document Insertion Unit K1 For instructions on loading tab paper int...

Page 90: ... the stamp cartridge take care not to allow ink to come into contact with your hands or clothing If ink gets onto your hands or clothing wash it off immediately with cold water The Duplex Color Image Reader Unit G1 is an optional product 1 Open the feeder and open the document scan cover 1 Open the feeder 2 Pull the lever above the feeder and open the document scan cover Open the document scan cov...

Page 91: ...ezers 2 Push in the new stamp cartridge until it clicks Insert the stamp cartridge so that it is not slanted Insert the stamp cartridge properly or paper jams may occur 4 Close the stamp cover When closing the cover be careful not to get your fingers caught as this may result in personal injury ...

Page 92: ...cument scan cover 2 Close the feeder When closing the document scan cover and the feeder be careful not to get your fingers caught as this may result in personal injury Be aware that the light emitted from the platen glass may be very bright when closing the feeder ...

Page 93: ...replace the staple cartridge Take care when handling the optional equipment that is attached to the machine When an optional unit s cover is opened to replace a staple cartridge discard the punch waste trim waste staple waste or clear paper or staple jams prints may still be output if other optional units are operating normally and are not involved in the paper or staple jam removal procedure Remo...

Page 94: ... move the stapler unit 3 Pull out the staple cartridge 1 Pull out the staple cartridge 2 Insert the new staple cartridge Remove the seal that holds the staples together after you place the staple cartridge into the staple case Only one staple cartridge can be inserted at a time 4 Gently push the staple case into the stapler unit until it is securely in place Always make sure to insert the staple c...

Page 95: ...95 Routine Maintenance 5 Close the front cover of the finisher When closing the front cover of the finisher be careful not to get your fingers caught as this may result in personal injury ...

Page 96: ...punch waste trim waste staple waste or clear paper or staple jams prints may still be output if other optional units are operating normally and are not involved in the paper or staple jam removal procedure If necessary remove all of the output paper in the Booklet Tray before replacing the staple cartridge in the saddle stitcher unit This procedure is necessary only if the Booklet Finisher Q1 PRO ...

Page 97: ...s tab 3 Open the staple case cover by pressing the its left and right sides 1 Press the left and right sides of the staple case cover 2 Open the staple case cover 4 Lift and pull out the empty staple cartridge 1 Squeeze the arrow indicated in step 3 and its twin on the opposite side to release the empty staple cartridge 2 Lift and pull out the empty staple cartridge ...

Page 98: ...7 Return the staple case to its original position in the saddle stitcher unit When returning the staple case always make sure to the staple case is inserted until the arrows are aligned as shown in the diagram Follow steps 2 to 7 to replace the other staple cartridge in the saddle stitcher unit ...

Page 99: ...ways make sure to push the saddle stitcher unit in as far as it can go 2 Close the front cover of the finisher When pushing the saddle stitcher unit back into its original position be careful not to get your fingers caught as this may result in personal injury When closing the front cover of the finisher be careful not to get your fingers caught as this may result in personal injury ...

Page 100: ...machine When an optional unit s cover is opened to replace a staple cartridge discard the punch waste trim waste staple waste or clear paper or staple jams prints may still be output if other optional units are operating normally and are not involved in the paper or staple jam removal procedure Remove the seal that holds the staples together after you place the staple cartridge into the staple cas...

Page 101: ...aple cartridge 2 Insert the new staple cartridge Remove the seal that holds the staples together after you place the staple cartridge into the staple case Only one staple cartridge can be inserted at a time 4 Gently push the staple case into the stapler unit until it is securely in place Always make sure to insert the staple case as far as it can go ...

Page 102: ...102 5 Close the front cover of the finisher When closing the front cover of the finisher be careful not to get your fingers caught as this may result in personal injury ...

Page 103: ...iscard the punch waste trim waste staple waste or clear paper or staple jams prints may still be output if other optional units are operating normally and are not involved in the paper or staple jam removal procedure If necessary remove all of the output paper in the Booklet Tray before replacing the staple cartridge in the saddle stitcher unit This procedure is necessary only if the Booklet Finis...

Page 104: ...pen the staple case cover by pressing the light blue area 1 Press the light blue area on both sides of the staple cartridge 2 Open the staple case cover 4 Lift and pull out the empty staple cartridge 1 Squeeze the arrow indicated in step 3 and its twin on the opposite side to release the empty staple cartridge 2 Lift and pull out the empty staple cartridge ...

Page 105: ...case cover 7 Return the staple case to its original position in the saddle stitcher unit When returning the staple case always make sure to the staple case is inserted until the arrows are aligned as shown in the diagram Follow steps 2 to 7 to replace the other staple cartridge in the saddle stitcher unit ...

Page 106: ...sure to push the saddle stitcher unit in as far as it can go 2 Close the front cover of the finisher When pushing the saddle stitcher unit back into its original position be careful not to get your fingers caught as this may result in personal injury When closing the front cover of the finisher be careful not to get your fingers caught as this may result in personal injury ...

Page 107: ... Finisher N1 becomes full a screen prompting you to remove the staple waste appears on the touch panel display Follow the procedure described below to remove the staple waste The Staple Finisher Q1 PRO Booklet Finisher Q1 PRO Staple Finisher N1 and Booklet Finisher N1 are optional products Staple Finisher Q1 PRO Booklet Finisher Q1 PRO 1 Open the front cover of the finisher 2 Below the stapler uni...

Page 108: ... may result in personal injury 4 Return the staple waste tray to its original position Make sure to insert the staple waste tray as far as it can go 5 Close the front cover of the finisher When closing the front cover of the finisher be careful not to get your fingers caught as this may result in personal injury ...

Page 109: ...109 Routine Maintenance Staple Finisher N1 Booklet Finisher N1 1 Open the front cover of the finisher 2 Below the stapler unit is the staple waste tray Pull out the staple waste tray ...

Page 110: ... may result in personal injury 4 Return the staple waste tray to its original position Make sure to insert the staple waste tray as far as it can go 5 Close the front cover of the finisher When closing the front cover of the finisher be careful not to get your fingers caught as this may result in personal injury ...

Page 111: ...pened to replace a staple cartridge discard the punch waste trim waste staple waste or clear paper or staple jams prints may still be output if other optional units are operating normally and are not involved in the paper or staple jam removal procedure When the punch waste tray is full you cannot make copies or prints using the Hole Punch mode The Puncher Unit BS1 and Puncher Unit BF1 are optiona...

Page 112: ...s closed before pulling out the punch waste tray If the guide is open the punch waste tray cannot be pulled out Close the guide as shown in the illustration below 3 Discard the punch waste into a receptacle Make sure that the punch waste tray is completely emptied ...

Page 113: ...in place you cannot make copies or prints in the Hole Punch mode Check that the guide F A2 is closed before inserting the punch waste tray If the guide is open the punch waste tray cannot be inserted Close the guide as shown in the illustration below 5 Close the front cover of the finisher When closing the front cover of the finisher be careful not to get your fingers caught as this may result in ...

Page 114: ...114 Puncher Unit BF1 1 Open the front cover of the finisher 2 Pull out the punch waste tray 3 Discard the punch waste into a receptacle Make sure that the punch waste tray is completely emptied ...

Page 115: ... tray as far as it can go until it clicks into place If the punch waste tray is not securely in place you cannot make copies or prints in the Hole Punch mode 5 Close the front cover of the finisher When closing the front cover of the finisher be careful not to get your fingers caught as this may result in personal injury ...

Page 116: ...tridge discard the punch waste trim waste staple waste or clear paper or staple jams prints may still be output if other optional units are operating normally and are not involved in the paper or staple jam removal procedure This procedure is necessary only if the Inner Booklet Trimmer A1 is attached to the Booklet Finisher N1 When the trim waste tray is full you cannot make copies or prints using...

Page 117: ...im waste tray to its original position and close the front cover of the finisher 1 Return the trim waste tray Always make sure to insert the trim waste tray as far as it can go 2 Close the front cover of the finisher When closing the front cover of the finisher be careful not to get your fingers caught as this may result in personal injury ...

Page 118: ...ng the Limited Functions Mode to restrict all of the functions for the finisher such as staple and collate E503 8004 E5a7 E5af E5f0 E5f1 E5f2 E5f3 E5f4 E5f6 E5fa E5fb E5fc E5fd E5fe Cause The saddle stitcher unit of the Staple Finisher Q1 PRO or the Booklet Trimmer D1 is out of order Remedy You can make copies prints using functions other than the saddle stitch function by operating the Limited Fu...

Page 119: ...You can make copies prints using functions other than the hole punch function by operating the Limited Functions Mode After setting the Limited Functions Mode to On the corresponding function will be grayed out on the display and cannot be used 1 Press Settings Registration 2 Press Management Settings Device Management Limited Functions Mode For instructions on setting the Limited Functions Mode f...

Page 120: ...he Limited Functions Mode is enabled only after you restart the machine the main power is turned OFF and then back ON For instructions on restarting turning the main power OFF and then back ON the machine see Main Power and Energy Saver Key on p 12 ...

Page 121: ... not burn or throw used toner cartridges into open flames as this may cause the toner to ignite resulting in burns or a fire If you accidentally spill or scatter toner carefully gather the toner particles together or wipe them up with a soft damp cloth in a way that prevents inhalation Never use a vacuum cleaner that does not have safeguards against dust explosions to clean up spilled toner Doing ...

Page 122: ...print job the remaining prints are made after you replace the toner cartridge After replacing toner cartridges if printed gradation and density are different from the gradation and density printed before you replaced the toner cartridges perform an Auto Adjust Gradation in Adjustment Maintenance Settings Registration See e Manual Settings Registration 1 Press If a screen with instructions on how t...

Page 123: ...o remove the toner cartridge 4 Remove the toner cartridge supporting it with both hands Do not burn or throw used toner cartridges into open flames as this may cause the toner remaining inside the cartridges to ignite resulting in burns or a fire Never touch the tip of the toner cartridge or subject it to shock by hitting it Doing so may cause the toner cartridge to leak ...

Page 124: ...port as shown by the arrow in the illustration below and insert the toner cartridge straight into the machine Only use toner cartridges intended for use in this machine You cannot insert the toner cartridge not intended for use in this machine because the shape of the toner cartridge does not match the toner supply port of the machine Insert the toner cartridge horizontally into the machine Otherw...

Page 125: ...displayed 1 Turn the locking lever to the left until it stops 2 Close the toner replacement cover When closing the toner replacement cover be careful not to get your fingers caught as this may result in personal injury Make sure to turn the locking lever to the left until it stops Otherwise you may not be able to close the toner replacement cover ...

Page 126: ...e power cord Failure to observe these steps may result in a fire or electrical shock Disconnect the power cord from the power outlet regularly and clean the area around the base of the power plug s metal pins and the power outlet with a dry cloth to ensure that all dust and grime is removed If the power cord is connected for a long period of time in a damp dusty or smoky location dust can build up...

Page 127: ...ly Clean the platen glass and the underside of the feeder by following the procedure below This procedure is necessary only if the Duplex Color Image Reader Unit G1 is attached 1 Clean the platen glass and the underside of the feeder with a cloth which is wrung after being dampened in water or a mild detergent and then wipe them clean with a soft dry cloth 1 Clean the platen glass 2 Clean the unde...

Page 128: ... document may not be detected correctly This procedure is necessary only if the Duplex Color Image Reader Unit G1 is attached Cleaning the Original Scanning Area of the Feeder 1 Clean the original Scanning area thin glass strip 1 Open the feeder 2 Clean the original scanning area thin glass strip with a cloth dampened in water and then wipe the area with a soft dry cloth 2 Open the covers 1 Pull t...

Page 129: ...oft dry cloth 4 Close the covers and the feeder 1 Close the inside cover 2 Close the document scan cover 3 Close the feeder When closing the covers and the feeder be careful not to get your fingers caught as this may result in personal injury Be aware that the light emitted from the platen glass may be very bright when closing the feeder ...

Page 130: ...f five places inside the feeder cover with a cloth dampened with water Then wipe the area with a soft dry cloth 3 Clean the rollers inside the inner cover 1 Open the inner cover holding it by its front tab 2 Clean the rollers a total of five places inside the inner cover with a cloth dampened with water Then wipe the area with a soft dry cloth ...

Page 131: ...2 Clean the left side of the rubber roller with a cloth dampened with water Then wipe the area with a soft dry cloth 3 Close the feeder When closing the feeder be careful not to get your fingers caught as this may result in personal injury Be aware that the light emitted from the platen glass may be very bright when closing the feeder ...

Page 132: ...uplex Color Image Reader Unit G1 is attached 1 Press Settings Registration 2 Press Adjustment Maintenance Maintenance Clean Feeder 3 Place 10 sheets of blank paper into the feeder press Start It takes approximately 20 seconds to clean the feeder Use normal LTR size paper When cleaning is complete try scanning again Feeder Cleaning cannot be performed during printing To cancel feeder cleaning while...

Page 133: ...e are missing clean the corona assembly wires inside the main unit 1 Press Settings Registration 2 Press Adjustment Maintenance Maintenance Clean Wire 3 Press Start It takes approximately 35 seconds to clean the wire When cleaning is complete try printing again Wire cleaning cannot be performed during printing ...

Page 134: ... using the machine If printed images are light or distorted clean the drum inside the machine as necessary 1 Press Settings Registration 2 Press Adjustment Maintenance Maintenance Clean Drum 3 Press Start It takes approximately 5 minutes to clean the drum When cleaning is complete try printing again Drum cleaning cannot be performed during printing ...

Page 135: ...nel display becomes dirty and the screen may not be seen clearly clean the touch panel display 1 Wipe the touch panel display with a cloth dampened in water or a mild cleaning agent and then wipe the area clean with a soft dry cloth Control Panel Flat Upright Control Panel ...

Page 136: ...use the paper to ignite resulting in burns or a fire Some commercially available paper types are not suited for this machine Contact your local authorized Canon dealer when you need to purchase paper To prevent moisture build up tightly wrap any remaining paper in its original package for storage For high quality printouts use paper recommended by Canon Toner If a message prompting you to replace ...

Page 137: ... vacuum cleaner or result in a dust explosion due to static discharge Keep toner out of the reach of small children If toner is ingested consult a physician immediately Store toner cartridges in a cool location away from direct sunlight The recommended storage conditions are temperatures below 86 F and humidity below 80 Be careful of counterfeit toners Please be aware that there are counterfeit Ca...

Page 138: ... Name Shape Booklet Finisher Q1 PRO Booklet Finisher N1 Staple P1 Genuine Supplies Canon has developed and manufactured Toner Parts and Supplies specifically for use in this machine For optimal print quality and for optimal machine performance and productivity we r ecommend that you use Genuine Canon Toner Parts and Supplies Contact your Canon Authorized Dealer or Service Provider for Genuine Cano...

Page 139: ...it of the Staple Finisher Q1 PRO Booklet Finisher Q1 PRO 206 Saddle Stitcher Unit of the Booklet Finisher Q1 PRO 209 Stapler Unit of the Staple Finisher N1 Booklet Finisher N1 212 Saddle Stitcher Unit of the Booklet Finisher N1 215 If Memory Becomes Full During Scanning 218 For the Copy Function 218 For the Fax Scan and Send Function 218 For the Scan and Store Function 219 When an Error Message Is...

Page 140: ...emove the jammed paper gently to prevent the toner on the paper from scattering and getting into your eyes or mouth If the toner gets into your eyes or mouth wash them immediately with cold water and immediately consult a physician The fixing unit and its surroundings inside the machine may become hot during use When removing jammed paper or when inspecting the inside of the machine do not touch t...

Page 141: ...parts of the machine See the applicable section to clear the paper jam 2 3 1 Paper Drawers Right Left p 152 Duplex Color Image Reader Unit G1 Optional p 157 Paper Drawers 3 and 4 p 151 Multi purpose Tray p 149 Fixing Transport Unit p 145 Inside the Upper and Lower Right Covers p 144 ...

Page 142: ... Optional p 171 Professional Puncher Integration Unit B1 Optional p 167 Paper Deck Unit C1 POD Deck Lite A1 Optional p 153 Staple Finisher Q1 PRO Booklet Finisher Q1 PRO Optional p 175 Document Insertion Unit K1 Optional p 160 ...

Page 143: ...143 Troubleshooting Booklet Finisher N1 Optional p 194 Staple Finisher N1 Optional p 189 ...

Page 144: ...ed paper The Paper Deck Unit C1 and POD Deck Lite A1 are the optional products Inside the Upper and Lower Right Covers When the Paper Deck Unit C1 POD Deck Lite A1 is attached move the Paper Deck Unit C1 POD Deck Lite A1 away from the main unit beforehand 1 Remove any jammed paper from the upper right cover of the main unit 1 Open the upper right cover 2 Remove any jammed paper 3 Close the upper r...

Page 145: ...t your fingers caught as this may result in personal injury When the Paper Deck Unit C1 POD Deck Lite A1 is attached reconnect the Paper Deck Unit C1 POD Deck Lite A1 to the main unit 3 Follow the instructions on the touch panel display The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared Fixing Transport Unit 1 Open the front co...

Page 146: ... jammed paper in the following procedures because the jammed paper moves to the fixing transport unit 3 Pull out the fixing transport unit 1 Move the green lever in the direction of the arrow 2 Pull out the fixing transport unit 4 Remove any jammed paper from the left guide 1 Open the left guide 2 Remove any jammed paper ...

Page 147: ...med paper by force as this may leave torn pieces inside the machine and cause the machine to malfunction 6 Remove any jammed paper from the lower guide 1 Open the lower guide holding by the green tab 2 Remove any jammed paper 3 Close the lower guide When closing the guide be careful not to get your fingers caught as this may result in personal injury ...

Page 148: ...riginal position and close the front cover 1 Push the fixing transport unit back into its original position 2 Return the green lever to its original position 3 Close the front cover When returning the unit to its original position or closing the cover be careful not to get your fingers caught as this may result in personal injury 9 Follow the instructions on the touch panel display The screen indi...

Page 149: ...hat appears on the touch panel display to remove the jammed paper The Paper Deck Unit C1 and POD Deck Lite A1 are optional products Multi purpose Tray When the Paper Deck Unit C1 POD Deck Lite A1 is attached move the Paper Deck Unit C1 POD Deck Lite A1 away from the main unit beforehand 1 Remove the paper that is not jammed from the multi purpose tray 1 Open the upper right cover 2 Remove all of t...

Page 150: ... to get your fingers caught as this may result in personal injury When the Paper Deck Unit C1 POD Deck Lite A1 is attached reconnect the Paper Deck Unit C1 POD Deck Lite A1 to the main unit 3 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared ...

Page 151: ...Remove any jammed paper 2 Gently push the paper drawer back into the machine until it clicks into place in the closed position When returning the paper drawer to its original position be careful not to get your fingers caught as this may result in personal injury 3 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until...

Page 152: ...it back out 2 Remove any jammed paper and push the paper drawer back into the machine 1 Remove any jammed paper 2 Gently push the paper drawer back into the machine until it clicks into place in the closed position When returning the paper drawer to its original position be careful not to get your fingers caught as this may result in personal injury 3 Follow the instructions on the screen The scre...

Page 153: ...er deck away from the main unit 1 Press the release button 2 Move the paper deck away from the main unit 2 Remove any paper jammed in the side of the paper deck Paper can also be jammed in the feeding slot on the side of the main unit Remove any jammed paper from the feeding slot ...

Page 154: ...4 Open the paper deck 1 Press the open button 2 Open the paper deck The inside lifter automatically descends to the paper loading position If the machine is in the Sleep mode the touch panel is not displayed and only Energy Saver is lit you may be unable to open the paper deck unit In this case press Energy Saver to reactivate the machine and then press the open button on the paper deck unit 5 Rem...

Page 155: ... the paper deck be careful not to get your fingers caught as this may result in personal injury 7 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared ...

Page 156: ...r is already curled Step 3 2 Align the edges of paper and reload it Remove the paper with a problem Check that the machine operates normally Finish 3 Fan all four borders of paper well Check that the machine operates normally Finish 4 Check that the paper stack is not curled Turn the paper stack over and check that the paper stack is not curled to the opposite direction Step 7 5 Turn the paper sta...

Page 157: ...y to remove the jammed original The Duplex Color Image Reader Unit G1 is an optional product 1 Remove originals from the original supply tray 2 Remove any originals from the feeder cover 1 Pull the lever and open the feeder cover 2 Remove any jammed originals If there is difficulty in removing jammed paper do not try to remove it forcibly and proceed to step 3 3 Open the inner cover holding it by ...

Page 158: ...inals 1 Turn the green feed dial 2 Remove any jammed originals 5 Close the inner cover and the feeder cover 1 Close the inner cover 2 Close the feeder cover When closing the cover be careful not to get your fingers caught as this may result in personal injury ...

Page 159: ...t in personal injury Be aware that the light emitted from the platen glass may be very bright when closing the feeder If there is difficulty in removing jammed paper close the feeder and open the feeder cover and the inner cover and then proceed to step 4 7 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the pap...

Page 160: ...r on the touch panel display to remove the jammed paper The part of the Document Insertion Unit K1 may interfere with the finisher when clearing jams Lift up the insertion unit before removing jams from the finisher The following illustration indicates the location of the paper jam Please refer to it to remove the jammed paper Front Cover The Document Insertion Unit K1 is an optional product 1 Rem...

Page 161: ...sertion unit 2 Remove any jammed paper 3 Remove any paper jammed in the guide I I2 1 Open the guide I I2 2 Remove any jammed paper 4 Close the guide I I2 and the upper cover I I1 1 Close the guide I I2 2 Close the upper cover I I1 When closing the guide and upper cover be careful not to get your fingers caught as this may result in personal injury ...

Page 162: ... the guide I 13 2 Remove any jammed paper 7 Close the guide I 13 and the document insertion unit 1 Close the guide I 13 2 Close the document insertion unit When closing the guide and the document insertion unit be careful not to get your fingers caught as this may result in personal injury ...

Page 163: ...3 Troubleshooting 8 Open the front cover of the Document Insertion Unit K1 9 Open the guide I A1 When opening the guide l A1 be careful not to get your fingers caught as this may result in personal injury ...

Page 164: ...med paper 2 Close the guide I A1 When closing the guide be careful not to get your fingers caught as this may result in personal injury 11 Open the guide I A2 When opening the guide l A2 be careful not to get your fingers caught as this may result in personal injury ...

Page 165: ...d paper 13 Close the guide I A2 and the front cover 1 Close the guide I A2 2 Close the front cover When closing the guide and the cover be careful not to get your fingers caught as this may result in personal injury If the paper jam message is displayed even after the paper jam is cleared check whether there is any paper left by opening the entrance guide ...

Page 166: ...load the paper into the document insertion unit 15 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared ...

Page 167: ...nd follow the procedure described below while referring to the directions that appear on the touch panel display to remove the jammed paper Do not place objects in the open space inside the Professional Puncher Integration Unit B1 as this may cause the machine to malfunction The following illustration indicates the location of the paper jam Please refer to it to remove the jammed paper Front Cover...

Page 168: ...t clicks into place 2 Remove any jammed paper 3 Close the guide R A until it clicks into place When closing the guide be careful not to get your fingers caught as this may result in personal injury 3 Turn the lever of the guide R B1 and open the guide R B1 1 Turn the lever of the guide R B1 to the right 2 Open the guide R B1 until it clicks into place ...

Page 169: ...mmed paper 5 Turn the lever of the guide R B1 to the left until it clicks into place When closing the guide be careful not to get your fingers caught as this may result in personal injury 6 Open the guide R B2 until it clicks into place ...

Page 170: ...sult in personal injury 9 Close the front cover of the Professional Puncher Integration Unit B1 When closing the cover be careful not to get your fingers caught as this may result in personal injury 10 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared ...

Page 171: ... on the touch panel display Follow the procedure described below while referring to the directions that appear on the touch panel display to remove the jammed paper The following illustration indicates the location of the paper jam Please refer to it to remove the jammed paper Front Cover The Paper Folding Unit H1 is an optional product 1 Open the front cover of the Paper Folding Unit H1 ...

Page 172: ...ny jammed paper 4 Remove any paper jammed in the left guide M B2 1 Pull out the paper folding unit M B1 2 Open the left guide M B2 3 Remove any jammed paper in the inside guide 4 Remove any jammed paper in the outside guide 5 Close the left guide M B2 When closing the guide be careful not to get your fingers caught as this may result in personal injury ...

Page 173: ...ight guide M B3 When closing the guide be careful not to get your fingers caught as this may result in personal injury 6 Remove any paper jammed in the exit slot 1 Push out any jammed paper toward the exit slot 2 Remove any jammed paper 3 Return the paper folding unit M B1 to its original position When returning the paper folding unit to its original position be careful not to get your fingers cau...

Page 174: ...r fingers caught as this may result in personal injury If the paper jam message is displayed even after the paper jam is cleared check whether there is any paper left by opening the entrance guide 8 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared ...

Page 175: ...remove the jammed paper The Staple Finisher Q1 PRO Booklet Finisher Q1 PRO Document Insertion Unit K1 Professional Puncher Integration Unit B1 and Booklet Trimmer D1 are optional products Inside the Top Cover The following illustration indicates the location of the paper jam Please refer to it to remove the jammed paper Top Cover If the Document Insertion Unit K1 is adjacently attached to the fini...

Page 176: ...BS1 as far as it can go to return the puncher unit to its original position This procedure is only required if the Puncher Unit BS1 is attached and the button F A1 on the Puncher Unit BS1 is protruding 3 Open the guide F A2 4 Remove any jammed paper ...

Page 177: ...e upper cover F A3 2 Remove any jammed paper Open the upper cover slowly as opening it too fast may result in personal injury Do not turn OFF the main power switch of the finisher when you open the upper cover F A3 to remove the jammed paper If you do so accidentally follow the procedures to turn OFF the main power switches of the attached optional equipments and the machine and then back ON See M...

Page 178: ... A4 8 Remove any jammed paper 1 Remove any jammed paper 2 Close the guide F A4 When closing the guide be careful not to get your fingers caught as this may result in personal injury Close the guide until it clicks into place ...

Page 179: ...the cover is securely closed Do not turn OFF the main power switch of the finisher when you close the top cover If you do so accidentally follow the procedures to turn OFF the main power switches of the attached optional equipments and the machine and then back ON See Main Power and Energy Saver Key on p 12 10 Remove any jammed paper in the guide F A5 11 Close the front cover of the finisher When ...

Page 180: ...e directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared Inside the Front Cover The following illustration indicates the location of the paper jam Please refer to it to remove the jammed paper Front Cover 1 Open the front cover of the finisher ...

Page 181: ...e dial F B2 in the direction of the arrow clockwise and remove any jammed paper 1 Turn the dial F B2 2 Remove any jammed paper 4 Close the guide F B1 When closing the guide be careful not to get your fingers caught as this may result in personal injury ...

Page 182: ...aper to the output slot 6 Open the output slot F B5 and remove any jammed paper 1 Open the output slot F B5 2 Remove any jammed paper 3 Close the output slot F B5 7 Close the front cover of the finisher When closing the cover be careful not to get your fingers caught as this may result in personal injury 8 Follow the instructions on the touch panel display The screen indicating the directions on h...

Page 183: ...ng Saddle Stitcher Unit of the Booklet Finisher Q1 PRO The following illustration indicates the location of the paper jam Please refer to it to remove the jammed paper Front Cover 1 Open the front cover of the finisher ...

Page 184: ...to the guide F C1 1 Turn the upper dial F C2 in the direction of the arrow clockwise to feed the jammed paper to the guide F C1 2 Turn the lower dial F C2 in the direction of the arrow counterclockwise to feed the jammed paper to the guide F C1 4 Remove any jammed paper ...

Page 185: ...p is ON while pushing in the dial F C3 turn it in the direction of the arrow clockwise until the lamp turns off Lamp Turning the dial F C3 feed the jammed paper to the delivery guide of the booklet tray If the Booklet Trimmer D1 is attached turning the dial feeds the jammed paper to the feeding belt of the booklet trimmer If the lamp is OFF proceed to step 7 ...

Page 186: ...feeding belt 8 Pull out the saddle stitcher unit F C4 9 Remove any jammed paper inside the saddle stitcher unit 1 Open the right cover of the saddle stitcher unit F C5 2 Remove any jammed paper 3 Close the right cover of the stitcher unit F C5 When closing the cover be careful not to get your fingers caught as this may result in personal injury ...

Page 187: ...ing a clean fold in the center of the paper to create a booklet If the pressing unit is not in its proper position the paper to be saddle stitched cannot be fed to the booklet tray 11 Remove any jammed paper in the output area of the saddle stitcher unit 1 While pushing in the dial F C7 turn it in the direction of the arrow clockwise until the lamp turns off 2 Remove any jammed paper in the output...

Page 188: ...into the machine Always make sure to push the saddle stitcher unit in as far as it can go 2 Close the front cover of the finisher When returning the saddle stitcher unit to its original position or closing the cover be careful not to get your fingers caught as this may result in personal injury 15 Follow the instructions on the touch panel display The screen indicating the directions on how to cle...

Page 189: ... attached to the machine When an optional unit s cover is opened to replace a staple cartridge discard the punch waste discard the trim waste discard the staple waste or clear paper or staple jams prints may still be output if other optional units are operating normally and are not involved in the paper or staple jam removal procedure The following illustration indicates the location of the paper ...

Page 190: ...190 2 Slide the guide F A1 to align it with the mark Slide the guide once to align with This procedure is necesary only if the Puncher Unit BF1 is attached 3 Open the entrance guide ...

Page 191: ...shooting 4 Remove any jammed paper 1 Remove any jammed paper 2 Close the entrance guide When closing the guide be careful not to get your fingers caught as this may result in personal injury 5 Open the guide F B1 ...

Page 192: ...er 1 Remove any jammed paper 2 Close the guide F B1 When closing the guide be careful not to get your fingers caught as this may result in personal injury 7 Turn the lower dial F B2 in the direction of the arrow counterclockwise ...

Page 193: ...t to get your fingers caught as this may result in personal injury 9 Close the front cover of the finisher When closing the cover be careful not to get your fingers caught as this may result in personal injury 10 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared ...

Page 194: ...o the machine When an optional unit s cover is opened to replace a staple cartridge discard the punch waste discard the trim waste discard the staple waste or clear paper or staple jams prints may still be output if other optional units are operating normally and are not involved in the paper or staple jam removal procedure The Booklet Finisher N1 is an optional product Inside the Front Cover The ...

Page 195: ...195 Troubleshooting 2 Slide the guide F A1 to align it with the mark Slide the guide once to align with This procedure is not necessary only if the Puncher Unit BF1 is attached 3 Open the guide F B1 ...

Page 196: ...96 4 Remove any jammed paper 1 Remove any jammed paper 2 Close the guide F B1 When closing the guide be careful not to get your fingers caught as this may result in personal injury 5 Open the guide F B2 ...

Page 197: ...mmed paper 1 Remove any jammed paper 2 Close the guide F B2 When closing the guide be careful not to get your fingers caught as this may result in personal injury 7 Turn the lower dial F B3 in the direction of the arrow counterclockwise ...

Page 198: ...t your fingers caught as this may result in personal injury 9 Close the front cover of the finisher When closing the cover be careful not to get your fingers caught as this may result in personal injury 10 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared ...

Page 199: ...g Saddle Stitcher Unit The following illustration indicates the location of the paper jam Please refer to it to remove the jammed paper C1 C2 C3 C4 C6 C5 Front Guide Delivery Guide 1 Open the front cover of the finisher ...

Page 200: ...paper 1 Turn the lower dial F C3 in the direction of the arrow counterclockwise Jammed paper is fed to the guide F C2 2 Remove any jammed paper 3 Close the guide F C2 When closing the guide be careful not to get your fingers caught as this may result in personal injury ...

Page 201: ...to get your fingers caught as this may result in personal injury 6 If the lamp is ON while pushing in the dial F C4 turn it in the direction of the arrow counterclockwise until the lamp turns off Lamp If the lamp is OFF proceed to step 7 7 Remove output sheets from the booklet tray ...

Page 202: ...any jammed paper from the right cover of the saddle stitcher unit F C6 1 Open the right cover F C6 2 Remove any jammed paper 3 Close the right cover F C6 When closing the cover be careful not to get your fingers caught as this may result in personal injury ...

Page 203: ...tached 11 Push the saddle stitcher unit F C5 and close the front cover of the finisher 1 Gently push the saddle stitcher unit F C5 back into the machine Always make sure to push the saddle stitcher unit in as far as it can go 2 Close the front cover of the finisher When returning the saddle stitcher unit to its original position or closing the cover be careful not to get your fingers caught as thi...

Page 204: ... of paper left inside the machine Pulling jammed paper out of the machine by force may leave parts of the paper torn inside leading to frequent paper jams If paper tears while you are trying to remove jammed paper from the machine make sure that you remove all of the torn pieces The paper loaded in the paper drawer differs from the setting Make sure that the paper loaded in the paper drawer matche...

Page 205: ... Close you can continue operations such as setting modes or scanning originals even if the jammed staple is not removed immediately Locations of Staple Jams For information on the parts of the machine in which staple jams occur and instructions on clearing staple jams see the following A B Stapler Unit of the Staple Finisher N1 Booklet Finisher N1 p 212 Saddle Stitcher Unit of the Booklet Finisher...

Page 206: ... the machine When an optional unit s cover is opened to replace a staple cartridge discard the punch waste discard the trim waste discard the staple waste or clear paper or staple jams prints may still be output if other optional units are operating normally and are not involved in the paper or staple jam removal procedure The Staple Finisher Q1 PRO and Booklet Finisher Q1 PRO are optional product...

Page 207: ...it is at the back and it is difficult to pull out the staple cartridge turn the dial on the bottom left hand side to the left to move the stapler unit 4 Push up the bracket on the staple case 5 Remove all of the jammed and protruding staples from the staple cartridge ...

Page 208: ...push the staple case back into the stapler unit until it is securely in place Always make sure to insert the staple case far as it can go 8 Close the front cover of the finisher When closing the cover be careful not to get your fingers caught as this may result in personal injury ...

Page 209: ...he trim waste discard the staple waste or clear paper or staple jams prints may still be output if other optional units are operating normally and are not involved in the paper or staple jam removal procedure Before clearing the staple jam remove all output sheets from the booklet tray The Booklet Finisher Q1 PRO is an optional products If a paper jam occurs at the same time as a staple jam remove...

Page 210: ...aple case by its left and right sides and lower the bracket on the staple case 4 Remove all of the jammed and protruding staples from the staple cartridge 5 Return the bracket on the staple case to its original position ...

Page 211: ...gram 7 Push the saddle stitcher unit F C4 back into the machine and close the front cover of the finisher 1 Gently push the saddle stitcher unit F C4 back into the machine Always make sure to push the saddle stitcher unit in as far as it can go 2 Close the front cover of the finisher When returning the saddle stitcher unit and closing the cover be careful not to get your fingers caught as this may...

Page 212: ... the machine When an optional unit s cover is opened to replace a staple cartridge discard the punch waste discard the trim waste discard the staple waste or clear paper or staple jams prints may still be output if other optional units are operating normally and are not involved in the paper or staple jam removal procedure The Staple Finisher N1 and Booklet Finisher N1 are optional products 1 Remo...

Page 213: ...213 Troubleshooting 3 Pull out the staple case 4 Push up the bracket on the staple case 5 Remove all of the jammed and protruding staples from the staple cartridge ...

Page 214: ...push the staple case back into the stapler unit until it is securely in place Always make sure to insert the staple case far as it can go 8 Close the front cover of the finisher When closing the cover be careful not to get your fingers caught as this may result in personal injury ...

Page 215: ...scard the trim waste discard the staple waste or clear paper or staple jams prints may still be output if other optional units are operating normally and are not involved in the paper or staple jam removal procedure Before clearing the staple jam remove all output sheets from the booklet tray The Booklet Finisher N1 is an optional product If a paper jam occurs at the same time as a staple jam remo...

Page 216: ... the staple case by its left and right sides and lower the bracket on the staple case 4 Remove the jammed and exposed staples from the staple case 5 Return the bracket on the staple case to its original position ...

Page 217: ...diagram 7 Push the saddle stitcher unit F C5 back into the machine and close the front cover of the finisher 1 Gently push the saddle stitcher unit back into the machine Always make sure to push the saddle stitcher unit in as far as it can go 2 Close the front cover of the finisher When returning the saddle stitcher unit and closing the cover be careful not to get your fingers caught as this may r...

Page 218: ...d Send you can send up to 999 pages at one time Delete any unnecessary files in the Mail Box and Fax I Fax Inbox to free up memory For the Copy Function Follow the directions below based on the message that appears on the touch panel display If the message Scanning will be canceled because the memory is full Do you want to print the scanned pages appears Select Yes or No Yes No The pages scanned i...

Page 219: ...is full Do you want to store the scanned pages appears Select Yes or No Yes No The pages scanned into memory are stored When storing is complete scan the remaining originals The pages scanned into memory are not stored If the message Scanning will be canceled because the memory is full Wait a moment then try again appears Select OK OK Returns to the Basic Features screen of the function you are us...

Page 220: ...cannot be performed because of an operational error When you need to make a decision or take some action during scanning or printing When you need to make a decision or take some action while browsing the network Example of an Error Message on the Touch Panel Display Example of an Error Message on the Web Browser For information on error messages and instructions on resolving errors see e Manual P...

Page 221: ...en When a job or operation is not completed normally Results row of the Communication Management Report If an error occurs during a send receive or fax job the error code is printed iRADVXXXX 04 12 2012 START TIME END TIME TYPE DELIVER DEPT ID ADDRESS BOOK DEPT ID ADDRESS BOOK DEPT ID ADDRESS BOOK DEPT ID ADDRESS BOOK DELIVER DELIVER DELIVER TO FROM DATA DETAILS RESULT DEVICE INFORMATION COMMUNICA...

Page 222: ...ems when using the printer driver or fax driver for Windows The following screens indicate the directions on how to display Troubleshooting from the screen for the printer driver The screens may differ depending on the operating system and the type and version of the printer driver you are using ...

Page 223: ...may still be available When Limited Functions Mode Is Displayed If Limited Functions Mode is displayed you can temporally set the Limited Functions Mode to continue to use the machine until the cause of the malfunction is cleared For more information see Setting the Limited Functions Mode from the Service Call Message Screen on p 226 When a Service Call Message Is Displayed on the Bottom of the Sc...

Page 224: ...ain power switch cover 2 Press the main power switch to the side 3 Close the main power switch cover If you turn OFF the main power switch when there is a job waiting to print that job is erased 2 Wait at least 10 seconds after the Main Power Indicator is turned off and then turn the main power switch back to ON 1 Open the main power switch cover 2 Press the main power switch to the I side 3 Close...

Page 225: ...ds as this may result in electrical shock Always grasp the power plug when disconnecting the power cord Pulling on the power cord may expose or snap the core wire or otherwise damage the power cord If the power cord is damaged this could cause current to leak resulting in a fire or electrical shock When you contact your local authorized Canon dealer have the following information available Product...

Page 226: ...lso set to On See e Manual Security 1 Press Limited Functions Mode Yes A message prompting you to restart the machine turning the main power switch OFF and then ON appears 2 Turn OFF the main power of the main unit 1 Open the main power switch cover 2 Press the main power switch to the side 3 Close the main power switch cover 3 Wait at least 10 seconds after the Main Power Indicator is turned off ...

Page 227: ...When the Scan function is restricted Copy Fax 1 Scan and Send Scan and Store 2 Access Stored Files 3 Fax I Fax Inbox Secure Print Remote Scan Hold Web Access Shortcut to Settings Registration Tutorial Workflow Composer Document Scan Code Analyzer for MEAP 4 Other MEAP Applications 5 Control Panel Available Unavailable Available Functions When the Print function is restricted When the Scan function...

Page 228: ...y installing each MEAP application May not be available depending on the restricted functions 6 The registered button may not be available depending on the restricted functions 7 Print List on the Job Log screen and Register on the Consumable screen are not available A print job is automatically canceled when the Print function is restricted A scan job is automatically canceled when the Scan funct...

Page 229: ...229 Troubleshooting MEMO ...

Page 230: ... in a one touch button p 241 Q15 Can I add an arbitrary subject when sending e mail p 242 Q16 How do I change the storage period for the scanned file stored in the Mail Box p 243 Q17 How do I access the Advanced Box from a computer p 243 Q18 How do I forward received data to the Advanced Box p 244 Q19 How do I set to create a booklet with a file in a mail box p 244 Q20 I cannot print PDF files sto...

Page 231: ...anel display What do they mean p 254 Q38 I cannot print from the computer Did the machine malfunction p 254 Q39 It seems as though turning OFF the machine is different from the previous imageRUNNER I am afraid that this may be a wrong operation p 255 Q40 The touch panel display is completely black p 255 Q41 I have just sent an important document via facsimile Can I check to make sure that it was s...

Page 232: ...el 2 Press Copy Print Job Status from the Print drop down list 3 Select the job press Interrupt Priority Print 4 Press Interrupt and Print Additional Information You can scan the original even if the machine is waiting or printing Reserved Copying For more information see e Manual Copy 2 When copying the Scan screen for the next document is displayed Is there a way to not display this screen When ...

Page 233: ...cement Setting procedure 1 Press Scan and Send or Fax Options 2 Press Finished Stamp Close Additional Information After the original is sent you can also send a job done notice to the specified e mail address Job Done Notice For more information see e Manual Scan and Send or Fax 4 Do I need to enter the address of the recipient every time You can store frequently used destination in the Address Bo...

Page 234: ...res screen or the Fax Basic Features screen For more information see e Manual Scan and Send or Fax 5 Can I send a fax to multiple destinations You can send a fax to multiple destinations at the same time using the following methods Specifying Multiple Destinations from the Fax Screen 1 Enter a fax number using numeric keys or press OK 2 Continue entering the other fax numbers press OK 3 Press Star...

Page 235: ... specify its settings You can specify the settings using the following method Setting the Shared Folder on the Computer Side Using Windows 7 1 Right click the new folder click Property Sharing 2 Click Sharing select the users you want to authorize access 3 Click Add select Read Write for Permission Level for the added users 4 Click Sharing End 5 Click Advanced Sharing select Share this folder clic...

Page 236: ...nd New Destination File 2 From the protocol drop down list press Windows SMB press Search Host 3 On the search criteria screen enter the IP address for the computer you are using press Start Searching 4 Specify the file server confirm the settings press OK Specifying the File Server by Browsing 1 Press Scan and Send New Destination File 2 From the protocol drop down list press Windows SMB Browse 3...

Page 237: ...ng Importing the Address Book to the Machine 1 Click Settings Registration select Data Management for Management Settings 2 Click Address Lists for Import Export Individually Import 3 Select the file you want to import and specify the desired settings click Start Importing Additional Information To perform this procedure you must have administrator privileges For more information see e Manual Secu...

Page 238: ...ine be set so that the sender s fax number and name be displayed After registering the sender s name you can specify to print the TX Terminal ID when sending a fax 09 05 2012 TUE 15 00 Atlanta office 001 001 Date Time I Fax Address or Fax Number Page Number Destination Name FAX 404 XXX XXXX CANON SALES Sender s Name TTI Sender Information Registering the sender s name 1 Press Settings Registration...

Page 239: ...urrent settings as the default settings from on the Scan and Send Basic Features screen Before Change After Change To register the settings as the default settings 1 Press Scan and Send specify the scan settings and the file format 2 Press Change Default Settings Yes Additional Information For more information on each file format see e Manual Scan and Send ...

Page 240: ...rm this procedure you must have administrator privileges For more information see e Manual Security You can also restrict sending to a destination that is not stored in the Address Book For more information see e Manual Security 12 The quality of the image sent by fax is not good Change the scan type or settings according to the type of original Press Preview to check the document before sending S...

Page 241: ...set the line to use for sending in Priority TX set the line to use for receiving in Prohibit TX 4 Press OK Setting forwarding conditions for the receiving line 1 Press Settings Registration 2 Press Function Settings Receive Forward Common Settings 3 Press Forwarding Settings select the line from the Receive drop down list select Register set the forwarding conditions 4 Press Close Additional Infor...

Page 242: ... register fax destinations or groups that include fax destinations 15 Can I add an arbitrary subject when sending e mail You can enter an e mail subject in Subject Message in Options Setting procedure 1 Press Scan and Send specify the destination press Options 2 Press Subject Message enter the subject 3 Press OK Close Additional Information You can also enter the message for the e mail in Message ...

Page 243: ...tomatically erased press OK Additional Information In the Mail Box settings you can also register a name for the Mail Box and change the password For more information see e Manual Settings Registration 17 How do I access the Advanced Box from a computer If the Advanced Box is opened with SMB check the following Checking the settings for Open to Public 1 Press Settings Registration 2 Press Function...

Page 244: ...warding Settings Register specify the forwarding conditions 4 Press Forwarding Destination Address Book specify the Advanced Box destination Additional Information For information on registering an Advanced Box destination in the Address Book see e Manual Scan and Send For more information on forwarding settings see e Manual Settings Registration 19 How do I set to create a booklet with a file in ...

Page 245: ... Direct Print Kit for PDF XPS Additional Information If you are using the PS Printer Kit the Direct Print Kit for PDF XPS is unnecessary 21 When printing from the computer booklet was not made even though saddle stitch booklet mode was set The Saddle Stitch mode cannot be used if you exceed the maximum number of sheets that can be saddle stitched In that case you can use the Divided Booklet mode T...

Page 246: ...If Auto is pressed the exposure of the original image on the reverse side is automatically adjusted If Adjust is pressed the exposure of the original image on the reverse side can be manually adjusted Additional Information For more information see e Manual Copy 23 The printed paper appears dirty Also the color appears to be different from the original If streaks are printed on the paper or the im...

Page 247: ...ee e Manual Settings Registration 24 The printed paper is warped If you print an original filled with an image or an original with a high image density the paper may become warped To reduce the warping try the following Use heavy paper If you are using thin paper replace it with heavy paper with a weight of approximately 20 lb bond 80 g m2 Use paper with a low moisture content When you remove pape...

Page 248: ...n set a password for printing Secured Printing You can prevent another user from taking the output by mistake or prevent outputs from being left behind because the print job cannot be started until the password is entered on the touch panel display of the machine For more information see e Manual Practical Workflows 26 Can I specify the scan settings from the computer and then store for the origin...

Page 249: ...different widths 11 x 17 and LGL or LTR and STMT etc together Setting procedure 1 Press Copy or Fax Options Different Size Originals 2 Select the type of different size originals press OK Additional Information For more information see e Manual Copy or Fax 28 Can I print on the reverse side of the preprinted paper You can use 2nd Side of 2 Sided Page for the multi purpose tray to print on paper al...

Page 250: ...aper Drawer 3 and 4 Weight 14 lb bond to 80 lb cover 52 to 220 g m2 Size 13 x 19 12 x 18 12 5 8 x 17 11 16 11 x 17 LGL LTR LTRR STMTR EXEC and custom size 5 1 2 x 7 1 8 to 13 x 19 1 4 139 7 mm x 182 mm to 330 2 mm x 487 7 mm Type Thin Plain Recycled Color Pre Punched Bond Heavy 1 Heavy 2 Tab Letterhead Paper Drawer Right Left Weight 14 lb bond to 80 lb cover 52 to 220 g m2 Size LTR Type Thin Plain...

Page 251: ...ow can I manage documents that failed to be forwarded You can specify how to manage jobs that failed to be forwarded in Handle Files with Forwarding Errors in Settings Registration Setting procedure 1 Press Settings Registration 2 Press Function Settings Receive Forward Common Settings 3 Press Handle Files with Forwarding Errors select how to manage the forwarding errors press OK If you select Alw...

Page 252: ...print the data received from specific destinations only Printing for Specific Destinations Only 1 Press Settings Registration 2 Press Function Settings Receive Forward Common Settings 3 Press Forwarding Settings Register specify the destinations in Conditions 4 Set Store Print Received File to On press OK Close Forwarding to the Confidential Fax Inbox for Other Destinations 1 Press Settings Regist...

Page 253: ...ooklet Finisher Q1 PRO Staple Finisher N1 and Booklet Finisher N1 Staple P1 For the Booklet Finisher Q1 PRO and Booklet Finisher N1 Additional Information For information on replacing the staple cartridges and stamp cartridges see Chapter 3 Routine Maintenance 36 A paper jam has occurred How do I solve this problem The procedure for clearing a paper jam is displayed on the touch panel display Foll...

Page 254: ...erring to the causes and remedies for the error codes described in e Manual Problem Solving Additional Information For instructions on using Status Monitor Cancel see e Manual Status Monitor Cancel 38 I cannot print from the computer Did the machine malfunction Check the following possible causes Is the network cable disconnected Hub Ethernet Cable Is it possible that there is a network problem Is...

Page 255: ...ne 40 The touch panel display is completely black The main power has not been turned ON or the machine may have entered the Auto Sleep mode to save energy Follow the procedure below Turning the main power ON 1 Check whether the power plug is firmly inserted into the outlet 2 Open the main power switch cover located on the right side of the machine and switch the main power switch to the I side to ...

Page 256: ... receive the result notification Additional Information If the Fax TX Report is set you can output and check the Fax TX Report every time Also if the Fax Activity Report is set you can output and check Fax Report from the past For more information see e Manual Basic Operations 42 Can I restrict the number of copies prints If Department ID Management is used you can restrict the copy or print outpu...

Page 257: ...yed on the touch panel display You can change the language displayed from Language Keyboard Switch in Settings Registration Displayed Language English Displayed Language Other Setting procedure 1 Press Settings Registration 2 Press Preferences Display Settings Language Keyboard Switch On Off 3 Press On OK Language Keyboard Switch 4 Select the language to display press OK Additional Information You...

Page 258: ...lay That Appears after the Machine Is Turned ON 1 Press Settings Registration 2 Press Preferences Display Settings Default Screen after Startup Restoration 3 Select the settings press OK Changing the Displayed Function 1 Press 2 Press Main Menu Button Display Settings 3 Select the layout or the order to display the function key press OK Additional Information To perform this procedure you must hav...

Page 259: ...Address Settings IPv6 Address 1 Press Settings Registration 2 Press Preferences Network TCP IP Settings 3 Select IPv6 Settings Use IPv6 On 4 Press Manual Address Settings Starting the Remote UI Run the Web browser for the computer enter http IP address of the machine in the address bar Additional Information To perform this procedure you must have administrator privileges For more information see ...

Page 260: ...tosh Page Settings 1 Click Page Setup from the File menu in the application software 2 Select each item as indicated below Setting Page Attributes Printer The name of your printer 3 Click the Settings drop down list Save As Default OK Print Settings 1 Click Print from the File menu in the application software 2 Click the Printer drop down list select the name of your printer 3 Click the Presets dr...

Page 261: ...the sound heard when fax sending receiving is complete You can use Volume Settings on the control panel to adjust the volume Setting procedure 1 Press Volume Settings on the control panel 2 Press or to adjust the Alarm Volume and Monitor Volume press OK ...

Page 262: ...om the computer to the multitasking machine Workflow Composer The Workflow Composer is an application that increases the efficiency of operations that use multiple functions of the machine By creating and registering combinations of functions that are frequently used on the machine you can repeatedly reuse the same combination of functions SMS Application Install Machine Additional Information For...

Page 263: ......

Page 264: ...ur regional dealer CANON LATIN AMERICA INC 703 Waterford Way Suite 400 Miami Florida 33126 U S A CANON AUSTRALIA PTY LTD 1 Thomas Holt Drive North Ryde Sydney N S W 2113 Australia CANON CHINA CO LTD 15F Jinbao Building No 89 Jinbao Street Dongcheng District Beijing 100005 China CANON SINGAPORE PTE LTD 1 HarbourFront Avenue 04 01 Keppel Bay Tower Singapore 098632 CANON HONGKONG CO LTD 19 F The Metr...

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