Self-diagnostic Display
9-18
T
roub
le
sh
oot
in
g
9
Cause 3
When the machine was turned ON, an IP address was not assigned to the
machine by the DHCP, RARP, or BOOTP server.
Remedy
After the machine is turned ON, communication with a network will not start until
the time specified in Startup Time Settings in Network Settings elapses. (See
Chapter 7, “Other System Settings,” in the
System Settings Guide
.) Wait a few
moments, and then try sending again.
# 0801
Cause 1
A timeout error occurred while the machine was communicating with the SMTP
server to send an e-mail or send/receive an I-fax.
Remedy
Check that the SMTP server is functioning normally, or check the network
status.
Cause 2
The SMTP server returned an error while trying to connect. The destination is
not correct.
Remedy
Check the destination setting.
Cause 3
An error occurred on the server side during transmission to a file server.
Remedy
Check that the file server is functioning normally.
# 0802
Cause 1
The name of the SMTP server is incorrect.
Remedy
Check that SMTP Server in E-mail/I-Fax is set correctly. (See Chapter 3,
“Setting up the Machine for Your Network Environment,” in the
System Settings
Guide
.)
Cause 2
The DNS server address settings are incorrect.
Remedy
Check that Primary DNS Server and Secondary DNS Server in DNS Server
Address Settings are set correctly. (See Chapter 3, “Setting up the Machine for
Your Network Environment,” in the
System Settings Guide
.)
Cause 3
The domain name is incorrect.
Remedy
Check that Domain Name in DNS Host Name/Domain Name Settings is set
correctly. (See Chapter 3, “Setting up the Machine for Your Network
Environment,” in the
System Settings Guide
.)
Cause 4
Connection to the DNS server failed.
Remedy
Check that the DNS server is functioning normally.
Summary of Contents for imageRUNNER 2545i
Page 175: ...LDAP Server 4 68 Specifying Destinations Easily and Quickly 4 ...
Page 257: ...Reception Related Items 7 44 Customizing the Machine s Settings 7 ...
Page 299: ...Self diagnostic Display 9 24 Troubleshooting 9 ...
Page 319: ...Index 10 20 Appendix 10 U User s Data List 8 8 ...
Page 320: ...Index 10 21 10 ...