Canon imageRUNNER 2545i, Sending And Facsimile Manual

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Identifying and Isolating Problems 9-4
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Tran s mi ss ion s are s low.
Cause 1 Documents are sent at a high resolution.
Remedy It is recommended that you send text only documents at a low resolution. (See
“Specifying the Color Mode and Resolution,” on p. 3-2.)
Cause 2 The ECM setting is activated when fax documents are sent.
Remedy Set ECM TX to ‘Off’. (See “Sending with Error Correction Mode (ECM
Transmission),” on p. 7-23.)
Document s cannot be s ent over s ea s (error code # 0018).
Cause 1 No pause is not inserted in the fax number.
Remedy Insert a pause after the international access code or after the recipient’s fax
number, and then dial the number again. (See “Dialing an Overseas Number,”
on p. 2-52.)
Cause 2 Long Distance on the Option screen is set to ‘Domestic’ when sending a fax
overseas.
Remedy Set Long Distance to ‘Long Distance (1)’, ‘Long Distance (2)’, or ‘Long Distance
(3)’, and then dial the number again. (See “Fax Numbers,” on p. 4-15, or
“Registering the One-Touch Buttons,” on p. 4-31.)
Receiving Problems
The machine doe s not receive document s .
Cause There is insufficient memory available.
Remedy Delete unwanted documents and documents with errors from memory to
increase the amount of available memory. (See “Checking/Changing the Status
of Documents Received in Memory,” on p. 6-14.)
The machine doe s not receive I-fax document s .
Cause The network settings are not specified.
Remedy If the network settings are not specified, documents cannot be received.
Confirm this with your system administrator.