Canon imagePRESS C7000VP Series, Trouble Shooting Information

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Trouble Shooting Information for C7000VP series
Page 3
Rev. 2.0
2010/09/17
3 Image Quality
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3.1 Y Tiger / BK Tiger ························································································································ 62
3.2 Uneven gloss area appears at end of output images: Silicon oil is depleted ········· 64
3.3 Soiled back side due to toner at secondary transfer external roller ························ 66
3.4 Soiled back side cases reported from field ········································································· 66
3.5 Magenta fogging throughout page /E020-02b1 during continuous printing job ···· 67
3.6 Color displacement in main scanning direction ································································· 68
3.7 Uneven density due to toner-coating failure of sleeve ·················································· 69
3.8 Trace of delivery reversing roller (uneven gloss) on 1 st side of duplex in continuous printing
70
3.9 Glossy Lines equivalent to A4R or LTRR width ································································ 71
3.10 Dirt of pin hole (ring mark) ······································································································ 72
3.11 Trace of bypass decurler belt (uneven gloss) on 1
st
side of duplex in continuous printing
73
3.12 Wax mark in tandem feeding mode ······················································································· 74
3.13 White spots appear at 68mm intervals ··············································································· 76
3.14 3.7mm Pitch Banding ················································································································· 77
3.15 Density difference on image between front side and rear side ································ 78
3.16 Boomerang ····································································································································· 78
3.17 Hue variation ································································································································· 79
3.18 Uneven image with approx. 60mm pitch in main scanning direction ······················· 79
3.19 Sleeve ghost (shadow image) ································································································· 80
3.20 Streaks due to uneven gloss on the coated paper (sub scanning) ························· 81
3.21 Starter overflow ··························································································································· 82
3.22 Hue variation - 2 ························································································································· 83
3.23 Soiled back side of image (toner overflow from the secondary transfer cleaner) -> New
item 84
3.24 2mm-pitch banding -> New item ·························································································· 85
3.25 Uneven gloss on image (entire surface) -> New item ·············································· 85
3.26 Uneven gloss on image (unevenness at the center in vertical direction) -> New item
86
3.27 Soiled front side of image (fault in ITB cleaning) -> New item ································ 87
3.28 Color displacement in sub scanning direction -> New item·································· 90
3.29 Distorted toner image due to wax -> New item ························································ 91
3.30 Scratches on images of coated paper -> New item ·············································· 93
4 Jam Code
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4.1 010E/0209/020A Jam Code: Spring at cross feeding assembly breaks ················· 94
4.2 012A JAM ········································································································································· 95
4.3 1145 Jam with A4R paper: Timing Belt of Saddle Assembly in Saddle Finisher-AB2 slips off
96
4.4 0114 JAM·········································································································································· 97
4.5 Pick-up failure, multi feed (how to adjust the pick-up air flow) ································· 98
-> New item················································································································································ 98
5 Specification-related issues
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5.1 Description on fixing roller refresh operation and its execution timing ················· 104
5.2 Specifications for staple capacity of Finisher-AB1/AB2 ············································ 105
5.3 Number of sheets and size specification for saddle stitching ··································· 105
5.4 When uploading DC Controller data with SST, ‘ SramDCON ’ does not appear on SST
screen ························································································································································· 106
5.5 Description of features of Function Expansion PCB on DC Controller PCB 1-2106