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SYSTEM 2316E/2316EC Installation Manual
26
The following is a summary of the questions most frequently asked of our Technical Support Department.
Question:
How do I program the panel with the LED keypad?
Answer:
To program with the LED keypad, enter the Command Location to be programmed, the Data to be
programmed and the press the [#] key. (See also pages 6 - 7.)
For Example: To program User #2 with the ability to Arm only, No Reports and No Shunting; and
a PIN of 6543, enter the following keystrokes:
CL
Arm Type
PIN (w/EON)
Write Data
[0][2]
[1]
[6][5][4][3][*][4] [#]
Question:
How do I access Alpha Plus Keypad Programming to enter Zone Labels?
Answer:
To begin Alpha Plus Keypad Programming (you cannot program the LED keypad), enter [Installer
Combination] [*] [0] [1] [#]. Then scroll to the desired message location. (See also pages 7 - 8.)
Question:
How do I interpret a Trouble on the LED keypad? How do I clear a Trouble on the LED keypad?
Answer:
A number of conditions may cause the Trouble LED to light. See the chart below for additional informa-
tion.
Question:
How do I enter hexadecimal numbers when using keypad programming?
Answer:
Hexadecimal values are entered through the use of the [*] key and one of the digits [0] - [5]. For
additional help with entering hexadecimal numbers, refer to page 10. The hexadecimal conversion chart
is also found at various locations throughout the programming section of the manual.
Question:
What is an "Interface error 1" and how do I correct the error?
Answer:
This error is caused by a problem with the Data line (Green wire) between the panel and the keypad.
Check the connection to ensure that the wire is not pinched or loose. Also try disconnecting all key-
pads from the panel (one at a time), resetting the panel after each keypad is removed. Remember, to
reset the panel press [Master Combination] [*] [6] [8] [#].
Question:
How do I reset Alarm Memory?
Answer:
To Clear Alarm Memory, press [*] [1] [#].
Question:
How do I address an Alpha Plus Keypad for the first time?
Answer:
If you have an Alpha Plus keypad that has never been addressed, when power is initially applied, the
display will read
KEYPAD ADDRESS?
. To enter the address, simply press a number between 0 and 7.
Remove panel power for 3 seconds and then reapply power to reset the system. For additional informa-
tion about keypad addressing, see page 7.
NOTE:
If operating at or near the limit of AUX Power and Keypad Power, you may need to remove
power for up to 30 seconds in order for the system to reset properly.
Question:
How do I interpret the Unit Status Reports? Can the codes be changed?
Answer:
The Reporting Codes for the Unit Status Report is a two-digit code. The first digit is programmed into
CL 2A Digit Position (3) and may be any value from 0 - F. The second digit is fixed by the firmware and
cannot be changed. Please note that programming a 0 into 2A (3) will disable the report and no Unit
Status information will be sent. Additional information about Unit Status Reporting Codes can be found
on page 18 in the programming section.
SURVEY OF MOST COMMON QUESTIONS
Trouble LED
Power LED
Zone LED's
Cause
Flash Slow
On
Off
Watchdog
On
On
Flash Slow
Zone Trouble
On
Off
Off
AC Failure
On
Flash Slow
Off
Low Battery
On
On
Off
System Trouble (Bell Fuse or
Comm Fail.)