46
Troubleshooting
Windows XP users
1.
Open the
Control Panel
, click
Performance and Maintenance
, and double-click
System
.
* If you’re using the Classic view, double-click the
System
icon.
2.
Click the
Advanced
tab, and click Performance
[Settings]
.
3.
Click the
Advanced
tab.
4.
Choose
Background services,
and click
[OK]
.
5.
Click
[OK]
to close
System Properties
.
Could other software programs be running?
Close software that you’re not using.
If the window of a Windows program has been closed but it is still shown in the taskbar, that
program is still running. Close all unneeded software that’s shown in the taskbar.
There may be a LAN-related problem.
Try disconnecting the LAN cable from your computer, or disabling the wireless LAN. If this
solves the problem of dropouts in the sound, you may be able to solve the problem by
updating your LAN driver.
There may be a problem with your computer screen. (Windows XP)
You may be able to solve problems with noise in the audio playback by adjusting the settings
of your graphics accelerator.
1.
Open the
Control Panel
, and double-click
Display
.
* If the Display icon is not shown, click
Appearance and Themes
, and then click Display.
2.
Click the
Settings
tab, and click
[Advanced]
.
3.
Click the
Troubleshoot
tab, adjust the
Hardware acceleration
slider, and click
[OK]
.
4.
In
Display Properties
, click
[OK]
to close the dialog box. Then restart your computer.
Did you make “Processor Performance” settings? (Macintosh)
You may be able to solve audio dropout problems by making the following setting.
* On some Macintosh it may not be possible to set the “Processor Performance.”
1.
In
System Preferences
, click
Energy Saver
.
2.
Click
Options
.
3.
In the
Processor Performance
field, choose
Highest
.
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