41
Troubleshooting
Does your computer or USB hub have sufficient power supply capacity?
The UA-1G will not work unless it is supplied with sufficient power. Make sure that the
following situations do not apply.
• Operation may be unstable if you’re using a computer that’s running on a battery. If so,
connect the computer’s power supply.
• Your computer’s energy conservation mode may restrict the power supplied via USB. Check
the settings of your computer.
• The UA-1G cannot be used with a bus-powered USB hub (a hub that does not need a separate
power supply). Use it with a self-powered USB hub (a hub that has an internal power supply or
AC adaptor).
Is the CD-ROM inserted correctly in your CD-ROM drive?
Make sure that the CD-ROM is correctly inserted in the CD-ROM drive.
Could the CD-ROM itself or the lens of your CD-ROM drive be dirty?
The installer may not operate correctly if the CD-ROM or the lens of your CD-ROM drive is
dirty. Use a commercially available CD cleaner or lens cleaner to clean the disc or lens.
Are you attempting to install from a networked CD-ROM drive?
The driver cannot be installed from a CD-ROM drive on the network.
Is the USB cable connected correctly?
Make sure that the UA-1G is correctly connected to your computer.
After making the USB connection, it may take between ten seconds to several minutes for
your computer to detect the UA-1G.
“Found New Hardware Wizard” does not appear (Windows XP)
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