Pg. 48
Button Unresponsive
If one or more buttons have become unresponsive and are not registered by the device, please contact your nearest
Bryton Dealer right away for repair in order to prevent further damage. It is also possible to contact Bryton Support
at
support
_
. Please be sure to provide photos as well as your full 16-digit UUID and a copy of
your receipt/digital invoice.
V. Screen Troubleshooting
Screen Cracked
If the device screen has become cracked or otherwise damaged, please contact your nearest Bryton Dealer right
away for repair in order to prevent further damage. It is also possible to contact Bryton Support at
support
_
. Please be sure to provide photos as well as your full 16-digit UUID and a copy of your
receipt/digital invoice.
Screen Damage
If the screen has become damaged or does not completely display text on the screen, please contact your nearest
Bryton Dealer right away for repair in order to prevent further damage. It is also possible to contact Bryton Support
at
support
_
. Please be sure to provide photos as well as your full 16-digit UUID and a copy of
your receipt/digital invoice.
VI. Device Battery Troubleshooting
A. Expected Life of Lithium Batteries in Rechargeable Devices
Rechargeable batteries will naturally lose capacity over time due to charge/discharge cycling. All batteries in
Bryton devices will share this characteristic. Under normal operating conditions, the batteries in Rider and Aero
series devices should have more than 80% of their original capacity after a year of frequent charge/discharge
cycles.
There are several factors that can accelerate the normal degradation of battery capacity including:
- Exposure to high temperatures
- Leaving the battery completely charged/discharged for long periods of time (longer than two weeks).
When storing the device long-term, it is recommended to partially charge the device (approximately 30 to 50%)
and keep it in a cool, dry place. Some devices may require a full charge and discharge cycle before an accurate
measure of battery capacity can be made.
B. Battery Does Not Retain Charge:
If the device battery does not retain charge, please try the following steps:
