Problem
Solution
This printer is not detected when
establishing a Bluetooth connection.
(PJ-862/PJ-863)
1. Check that the Bluetooth indicator
is lit in blue
.
If the Bluetooth indicator
is flashing or turned off, the Bluetooth
connection is not established.
To establish a Bluetooth connection, see
Related Topics
: Connect the
Printer to a Computer Using Bluetooth Connection.
Depending on your computer's or mobile device's operating system,
the printer connects via Bluetooth only when receiving data. The
Bluetooth indicator is lit in blue
while receiving data, and it will
start flashing when data reception is complete.
2. Check the Bluetooth settings.
To print the configuration report, see
Related Topics
: Confirm Printer
Settings.
Specify the correct Bluetooth settings in the Printer Setting Tool.
For more information, see
Related Topics
: Change Printer Settings Using
the Printer Setting Tool (Windows).
For more information, see
Related Topics
: Change Printer Settings Using
the Printer Setting Tool (Mac).
This printer is not detected when
establishing a Bluetooth connection.
(PJ-883)
1. Check that the Bluetooth and Wi-Fi indicator
is lit in blue
or
cyan
.
When the Bluetooth and Wi-Fi indicator
is lit in cyan
, Wi-Fi may
be connected, but Bluetooth may not be connected.
If the Bluetooth and Wi-Fi indicator
is flashing or turned off, the
Bluetooth connection is not established.
To establish a Bluetooth connection, see
Related Topics
: Connect the
Printer to a Computer Using Bluetooth Connection.
Depending on your computer's or mobile device's operating system,
the printer connects via Bluetooth only when receiving data. The
Bluetooth and Wi-Fi indicator is lit in blue
or cyan
while
receiving data, and it will start flashing when data reception is
complete.
2. Check the Bluetooth settings.
To print the configuration report, see
Related Topics
: Confirm Printer
Settings.
Specify the correct Bluetooth settings in the Printer Setting Tool.
For more information, see
Related Topics
: Change Printer Settings Using
the Printer Setting Tool (Windows).
For more information, see
Related Topics
: Change Printer Settings Using
the Printer Setting Tool (Mac).
This printer is not detected when
establishing a Wi-Fi connection.
(PJ-883)
1. Check that the Bluetooth and Wi-Fi indicator
is lit in green
or
cyan
.
When the Bluetooth and Wi-Fi indicator
is lit in cyan
, Bluetooth
may be connected, but Wi-Fi may not be connected.
If the Bluetooth and Wi-Fi indicator
is flashing or turned off, the Wi-
Fi connection is not established.
To establish a Wi-Fi connection, see
Related Topics
: Connect the Printer
to a Computer Using Wi-Fi.
174
Summary of Contents for PJ-822
Page 25: ...Related Information Set Up Your Printer 21 ...
Page 139: ...Home Update Update Update P touch Editor Update the Firmware 135 ...
Page 171: ...Home Routine Maintenance Routine Maintenance Maintenance 167 ...
Page 195: ...Paper Guide 264 53 2 7 9 23 2 17 7 19 4 9 9 42 5 59 3 69 9 73 115 3 191 ...
Page 198: ...Related Information Appendix 194 ...
Page 199: ...USA CAN Version A ...