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Brother DCP-L8410CDW, Online User'S Manual

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Troubleshooting

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Paper Jams

 > Paper is Jammed in the Back of the Machine

Paper is Jammed in the Back of the Machine

If the machine's control panel or the Status Monitor indicates that there is a jam in the back (Rear) of the
machine, follow these steps:
1. Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the

machine.

2. Open the back cover.

3. Pull the green levers at the left and right sides toward you to release the fuser cover.

  WARNING

HOT SURFACE
The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching
them.

If the grey envelope levers inside the back cover are pulled down to the envelope position, lift these levers
to the original position before pulling the green tabs down.

4. Use both hands to gently pull the jammed paper out of the fuser unit.

573

Summary of Contents for DCP-L8410CDW

Page 1: ...Online User s Guide DCP L8410CDW MFC L8690CDW MFC L8900CDW MFC L9570CDW 2017 Brother Industries Ltd All rights reserved ...

Page 2: ...1 Change the Check Paper Size Setting 42 Recommended Print Media 43 Load Documents 44 Load Documents in the Automatic Document Feeder ADF 45 Load Documents on the Scanner Glass 47 Unscannable and Unprintable Areas 48 Using Special Paper 49 Print 50 Print from Your Computer Windows 51 Print a Document Windows 52 Print Settings Windows 54 Secure Print Windows 58 Change the Default Print Settings Win...

Page 3: ...s 130 Scan Using ControlCenter4 Advanced Mode Windows 147 Scan Using Nuance PaperPort 14SE or Other Windows Applications 163 Scan Using Windows Photo Gallery or Windows Fax and Scan 168 Scan from Your Computer Macintosh 171 Scan Using ControlCenter2 Macintosh 172 Scan Using TWAIN Compliant Applications Macintosh 187 TWAIN Driver Settings Macintosh 188 Configure Scan Settings Using Web Based Manage...

Page 4: ... Compatible USB Flash Drives 307 Print Data Directly from a USB Flash Drive or Digital Camera Supporting Mass Storage 308 Create a PRN File for Direct Printing Windows 310 Network 311 Supported Basic Network Features 312 Network Management Software and Utilities 313 Learn about Network Management Software and Utilities 314 Additional Methods of Configuring Your Brother Machine for a Wireless Netwo...

Page 5: ... Securely Using IPsec 439 Send or Receive an Email Securely 457 Use IEEE 802 1x Authentication for a Wired or a Wireless Network 463 Store Print Log to Network 468 Mobile Web Connect 474 Brother Web Connect 475 Brother Web Connect Overview 476 Online Services Used with Brother Web Connect 477 Conditions for Using Brother Web Connect 479 Set Up Brother Web Connect 483 Scan and Upload Documents Usin...

Page 6: ... ADF Unit 566 Document is Jammed under the Document Cover 567 Remove Small Scraps of Paper Jammed in the ADF 568 Paper Jams 569 Paper is Jammed in the MP tray 570 Paper is Jammed in the Paper Tray 571 Paper is Jammed in the Back of the Machine 573 Paper is Jammed Inside the Machine 575 Paper is Jammed underneath the Paper Tray 578 Printing Problems 580 Improve the Print Quality 583 Telephone and F...

Page 7: ...ng Part Life 646 Pack and Ship Your Brother Machine 647 Replace Periodic Maintenance Parts 649 Machine Settings 650 Change Machine Settings from the Control Panel 651 In the Event of Power Failure Memory Storage 652 General Settings 653 Save Your Favourite Settings as a Shortcut 669 Print Reports 673 Settings and Features Tables 676 Change Machine Settings from Your Computer 726 Change Machine Set...

Page 8: ...Home Before You Use Your Brother Machine Before You Use Your Brother Machine Definitions of Notes Trademarks Important Note 1 ...

Page 9: ...f product functionality NOTE NOTE specifies the operating environment conditions for installation or special conditions of use Tips icons indicate helpful hints and supplementary information Electrical Hazard icons alert you to possible electrical shock Fire Hazard icons alert you to the possibility of a fire Hot Surface icons warn you not to touch hot machine parts Prohibition icons indicate acti...

Page 10: ...ckr is a registered trademark of Yahoo Inc Android Gmail Google Cloud Print Google Drive Google Chrome Chrome OS and Google Play are trademarks of Google Inc Use of these trademarks is subject to Google Permissions Mopria is a registered trademark and a service mark of Mopria Alliance Inc in the United States and other countries Unauthorized use is strictly prohibited Mozilla and Firefox are regis...

Page 11: ...ndows Server 2008 R2 The screens in this User s Guide are for illustration purposes only and may differ from the actual screens Unless otherwise specified the screens in this manual are from Windows 7 and macOS v10 10 5 Screens on your computer may vary depending on your operating system The contents of this guide and the specifications of this product are subject to change without notice This doc...

Page 12: ...n to Your Brother Machine Before Using Your Machine Control Panel Overview Touchscreen LCD Overview How to Navigate the Touchscreen LCD Settings Screen Overview Setting the Main Home Screen Customisation of Your Machine Access Brother Utilities Windows 5 ...

Page 13: ...ur computer However when the machine is copying or receiving a fax on paper it pauses the printing operation and then continues printing when copying or fax receiving has finished DCP models do not support the fax feature Firewall Windows If your computer is protected by a firewall and you are unable to network print network scan or PC FAX you may need to configure the firewall settings If you are...

Page 14: ... enter the number of copies 4 LED Power Indicator The LED lights up depending on the machine s power status 5 Power On Off Turn the machine on by pressing Turn the machine off by pressing and holding down The LCD displays Shutting Down for a few seconds before going off If you have an external telephone or TAD connected it is always available 6 Near Field Communication NFC Reader MFC L8900CDW MFC ...

Page 15: ... press d or c to display the other Home screens The Main Home screen displays the machine s status when the machine is idle When displayed this screen indicates that your machine is ready for the next command If Active Directory Authentication or LDAP Authentication is enabled the machine s control panel is locked The available features vary depending on your model Home screen Screen 1 The Home sc...

Page 16: ...Web Connect Eight Shortcuts tabs are available with six Shortcuts on each Shortcuts tab A total of 48 Shortcuts are available 1 Date Time Displays the date and time set on the machine 2 Modes Fax Press to access Fax mode Copy Press to access Copy mode Scan Press to access Scan mode Secure Print Press to access the Secure Print option 9 ...

Page 17: ...ss to access the Settings menu If Setting Lock has been turned on a lock icon appears on the LCD You must unlock the machine to change settings 5 or Wireless Status Press to configure wireless settings If you are using a wireless connection a four level indicator displays the current wireless signal strength 0 Max Wireless LAN Disabled 6 Shortcuts Press to access the Shortcuts screen 7 Home screen...

Page 18: ...ight tabbed screens referred to as Home screens Each Home screen can hold up to eight icons which can be used for functions machine settings and shortcuts A total of 64 icons can be placed on the Home screens as needed The Main Home screen can be selected from the Home screens Use the Admin Settings menu to names on the tabs and rearrange the icons 1 Date Time Displays the date and time set on the...

Page 19: ...ess the Toner menu 5 Admin Settings Press to access the Admin Settings menu 6 Function Icons Setting Icons and Shortcut Icons The following descriptions explain basic icons and features The available features vary depending on your model All Settings Press to access the machine s settings menu Fax Press to access Fax mode Copy Press to access Copy mode Scan Press to access Scan mode Secure Print P...

Page 20: ...y used operations such as sending a fax copying scanning and using Web Connect 7 Tabs Scroll Buttons Press to display and access all the tabs 8 Home Tabs Press to display the screen for the Home New Fax When Fax Preview is set to On the number of new faxes you received into the memory appears at the top of the screen 13 ...

Page 21: ...or or maintenance message Press the message area to view it and then press to return to the Main Home screen NOTE This product adopts the font of ARPHIC TECHNOLOGY CO LTD Related Information Introduction to Your Brother Machine Customisation of Your Machine 14 ...

Page 22: ... is changed from Light to Med IMPORTANT DO NOT press the LCD with a sharp object such as a pen or stylus It may damage the machine NOTE DO NOT touch the LCD immediately after plugging in the power cord or turning on the machine Doing this may cause an error 1 Press Settings If your machine displays the All Settings menu on the Home screen skip this step 2 Press All Settings 3 Swipe up or down or p...

Page 23: ...5 Press Backlight 6 Press Med 16 ...

Page 24: ...7 Press Related Information Introduction to Your Brother Machine 17 ...

Page 25: ...Toner menu 2 Network Press to set up a network connection A four level indicator on the screen displays the current wireless signal strength if you are using a wireless connection 3 Date Time Displays the date and time set on the machine Press to access the Date Time menu 4 Screen Settings Press to access the Screen Settings menu 5 All Settings Press to access a menu of all machine settings 6 Tray...

Page 26: ...ortcuts 2 Shortcuts 3 Shortcuts 4 Shortcuts 5 Shortcuts 6 Shortcuts 7 or Shortcuts 8 When the machine is idle or you press the Touchscreen will return to the screen you set 1 Press Settings Screen Settings Main Home Screen 2 Swipe up or down or press a or b to display the screen settings and then press the setting you want 3 Press The machine will go to your chosen screen Related Information Intro...

Page 27: ...the following functions Renaming Home screen tabs Adding removing and repositioning icons on Home screens Setting your Main Home screen Selecting screen background colour Changing the default functions for the Copy screen and the Scan screen The Admin Settings menu allows you to manage permissions and restrictions The Restriction Management menu provides the following functions User Restriction Se...

Page 28: ...ther Brother Utilities Windows 8 Tap or click Brother Utilities either on the Start screen or the desktop Windows 8 1 Move your mouse to the lower left corner of the Start screen and click if you are using a touch based device swipe up from the bottom of the Start screen to bring up the Apps screen When the Apps screen appears tap or click Brother Utilities Windows 10 Click Brother Brother Utiliti...

Page 29: ...Related Information Introduction to Your Brother Machine Uninstall the Brother Software and Drivers Windows 22 ...

Page 30: ...e your mouse to the lower left corner of the Start screen and click if you are using a touch based device swipe up from the bottom of the Start screen to bring up the Apps screen When the Apps screen appears tap or click Brother Utilities Windows 10 Click Brother Brother Utilities 2 Click the drop down list and then select your model name if not already selected Click Tools in the left navigation ...

Page 31: ...Home Paper Handling Paper Handling Load Paper Paper Settings Recommended Print Media Load Documents Unscannable and Unprintable Areas Using Special Paper 24 ...

Page 32: ...Home Paper Handling Load Paper Load Paper Load and Print Using the Paper Tray Load and Print Using the Multi purpose Tray MP Tray 25 ...

Page 33: ...Home Paper Handling Load Paper Load and Print Using the Paper Tray Load and Print Using the Paper Tray Load Paper in the Paper Tray Printing Problems Error and Maintenance Messages 26 ...

Page 34: ... a different size and type of paper in the tray you must also change the Paper Size and Paper Type settings in the machine or on your computer 1 Pull the paper tray completely out of the machine 2 Press and slide the paper guides to fit the paper Press the green release levers to slide the paper guides 3 Fan the stack of paper well 4 Load paper in the paper tray with the printing surface face down...

Page 35: ...cause paper jams 6 Slowly push the paper tray completely into the machine 7 Lift the support flap to prevent paper from sliding off the output tray Related Information Load and Print Using the Paper Tray Change Machine Settings to Print on Letterhead or Preprinted Paper Using the Paper Tray 28 ...

Page 36: ...e s settings DO NOT load different sizes and types of paper in the paper tray at the same time Doing this may cause the paper to jam or misfeed Orientation For 1 sided printing face down top edge toward the front of the paper tray For automatic 2 sided printing long edge binding face up bottom edge toward the front of the paper tray 1 Press Settings All Settings Printer 2 sided Single Image 2 side...

Page 37: ...ad letterhead coloured paper thin paper thick paper recycled paper bond paper labels glossy paper up to 50 sheets of plain paper or up to ten envelopes in the MP tray Load Paper in the Multi purpose Tray MP Tray Load and Print Labels Using the MP Tray Load and Print Envelopes Using the MP Tray Printing Problems Error and Maintenance Messages 30 ...

Page 38: ...t also change the Paper Size and Paper Type settings in the machine or on your computer Plain Paper Letterhead Coloured Paper Thin Paper Thick Paper Recycled Paper Bond Glossy Paper 1 Lift the support flap to prevent paper from sliding off the face down output tray 2 Open the MP tray and lower it gently 3 Pull out the MP tray support 1 and unfold the flap 2 2 1 4 Slide the MP tray paper guides to ...

Page 39: ...only one sheet at a time in the MP tray to avoid a paper jam When you use letterhead or preprinted paper load the paper in the correct orientation See Related Information Change Machine Settings to Print on Letterhead or Preprinted Paper Using the MP Tray 2 Related Information Load and Print Using the Multi purpose Tray MP Tray Change Machine Settings to Print on Letterhead or Preprinted Paper Usi...

Page 40: ...2 sided printing change the machine s settings DO NOT load different sizes and types of paper in the paper tray at the same time Doing this may cause the paper to jam or misfeed Orientation For 1 sided printing face up top edge first For automatic 2 sided printing long edge binding face down bottom edge first 1 Press Settings All Settings Printer 2 sided Single Image 2 sided Feed If your machine d...

Page 41: ...eed and output method when you print on labels When you load a different size and type of paper in the tray you must also change the Paper Size and Paper Type settings in the machine or on your computer 1 Open the machine s back cover the face up output tray 2 On the front of the machine open the MP tray and lower it gently 3 Pull out the MP tray support 1 and unfold the flap 2 2 1 4 Slide the MP ...

Page 42: ...e and b arrows 2 6 Change your print preferences in the Print screen before sending the print job from your computer 7 Send your print job to the machine 8 Close the back cover the face up output tray until it locks in the closed position Related Information Load and Print Using the Multi purpose Tray MP Tray 35 ...

Page 43: ... to make them as flat as possible When you load a different size and type of paper in the tray you must also change the Paper Size and Paper Type settings in the machine or on your computer 1 Open the machine s back cover the face up output tray 2 Pull down the two grey levers one on the left side and one on the right side as shown in the illustration 3 On the front of the machine open the MP tray...

Page 44: ... Make sure the envelopes are below the maximum paper mark 1 Loading more than 10 envelopes may cause paper jams Place the paper s leading edge top of paper between the and b arrows 2 7 Change your print preferences in the Print dialog box before sending the print job from your computer Settings Options for Envelopes Paper Size Com 10 DL C5 Monarch Media Type Envelopes Env Thick Env Thin 8 Send you...

Page 45: ...e two grey levers you adjusted in the earlier step back to their original positions 10 Close the back cover the face up output tray until it locks in the closed position Related Information Load and Print Using the Multi purpose Tray MP Tray 38 ...

Page 46: ...Home Paper Handling Paper Settings Paper Settings Change the Paper Size and Paper Type Select the Tray to Be Used For Printing Change the Check Paper Size Setting 39 ...

Page 47: ... All Settings General Setup Tray Setting Paper Type If your machine displays the All Settings menu on the Home screen skip the Settings menu 2 Press the option you want 3 Swipe up or down or press a or b to display the paper type options and then press the option you want 4 Press 5 Press Paper Size 6 Press the option you want 7 Swipe up or down or press a or b to display the paper size options and...

Page 48: ...en you select the MP T1 option the machine pulls paper from the MP tray until it is empty and then from Tray 1 4 Press When you make a copy using the ADF and give priority to multiple trays the machine looks for the tray with the most suitable paper and pulls paper from that tray When you make a copy using the scanner glass your document is copied from the higher priority tray even if more suitabl...

Page 49: ...plays a message when you remove a paper tray or load paper using the MP tray asking if you changed the paper size and paper type The default setting is On 1 Press Settings All Settings General Setup Tray Setting Check Size If your machine displays the All Settings menu on the Home screen skip the Settings menu 2 Press On or Off 3 Press Related Information Paper Settings 42 ...

Page 50: ...sing the paper listed in the table Paper Type Item Plain Paper Xerox Premier TCF 80 g m2 Xerox Business 80 g m2 Recycled Paper Steinbeis Evolution White 80 g m2 Labels Avery laser label L7163 Envelopes Antalis River series DL Glossy Paper Xerox Colotech Gloss Coated 120 g m2 Related Information Paper Handling 43 ...

Page 51: ...ad Documents Load Documents You can send a fax make copies and scan from the Automatic Document Feeder ADF and from the scanner glass Load Documents in the Automatic Document Feeder ADF Load Documents on the Scanner Glass 44 ...

Page 52: ... fluid or written in ink are completely dry IMPORTANT DO NOT leave thick documents on the scanner glass If you do this the ADF may jam DO NOT use paper that is curled wrinkled folded ripped stapled paper clipped pasted or taped DO NOT use cardboard newspaper or fabric To avoid damaging your machine while using the ADF DO NOT pull on the document while it is feeding Document Sizes Supported Length ...

Page 53: ...4 Adjust the paper guides to fit the width of your document Related Information Load Documents 46 ...

Page 54: ... to 300 mm MFC L8900CDW MFC L9570CDW Up to 355 6 mm Width Up to 215 9 mm Weight Up to 2 kg To use the scanner glass the ADF must be empty 1 Lift the document cover 2 Place the document on the scanner glass face down 3 Place the corner of the page in the upper left corner of the scanner glass 4 Close the document cover If the document is a book or is thick gently press on the document cover Related...

Page 55: ...in the application you are using 1 3 2 4 Do not attempt to scan copy or print into these areas your output will not reflect anything in these areas Usage Document Size Top 1 Bottom 3 Left 2 Right 4 Fax Sending Letter Legal 3 mm 4 mm A4 3 mm ADF 1 mm Scanner Glass 3 mm Copy 1 Letter Legal 4 mm 4 mm A4 4 mm 3 mm Scan Letter 3 mm 3 mm A4 3 mm 3 mm Legal 3 mm 3 mm Print Letter Legal 4 2 mm 4 2 mm A4 4...

Page 56: ... IMPORTANT Some types of paper may not perform well or may cause damage to your machine DO NOT use paper that is highly textured that is extremely smooth or shiny that is curled or warped that is coated or has a chemical finish that is damaged creased or folded that exceeds the recommended weight specification in this guide with tabs and staples with letterheads using low temperature dyes or therm...

Page 57: ...Home Print Print Print from Your Computer Windows Print from Your Computer Macintosh Cancel a Print Job Test Print 50 ...

Page 58: ...ndows Print a Document Windows Print Settings Windows Secure Print Windows Change the Default Print Settings Windows Print a Document Using the BR Script3 Printer Driver PostScript 3 Language Emulation Windows Monitor the Status of the Machine from Your Computer Windows 51 ...

Page 59: ...ize 5 In the Orientation field select the Portrait or Landscape option to set the orientation of your printout If your application contains a similar setting we recommend that you set the orientation using the application 6 Type the number of copies 1 999 you want in the Copies field 7 Click the Media Type drop down list and then select the type of paper you are using 8 To print multiple pages on ...

Page 60: ...Related Information Print from Your Computer Windows Print Settings Windows 53 ...

Page 61: ...pies Type the number of copies 1 999 that you want to print in this field Collate Select this option to print sets of multi page documents in the original page order When this option is selected one complete copy of your document will print and then reprint according to the number of copies you choose If this option is not selected then each page will print according to the number of copies chosen...

Page 62: ...d contrast import those settings as a print configuration file Use the Export option to create a print configuration file from the current settings Export To adjust the print configuration of a particular image click Settings When you have finished adjusting the image parameters such as brightness and contrast export those settings as a print configuration file Use the Import option to load a prev...

Page 63: ...ther Pages Select the paper source to use for printing the second and subsequent pages Advanced Tab 1 Scaling Select these options to enlarge or reduce the size of the pages in your document Fit to Paper Size Select this option to enlarge or reduce the document pages to fit a specified paper size When you select this option select the paper size you want from the drop down list Free Select this op...

Page 64: ...or sensitive documents do not print until you enter a password on the machine s control panel 7 Administrator This feature allows you to change the administrator password and restrict various printing functions 8 User Authentication This feature allows you to confirm the restrictions for each user 9 Other Print Options button Improve Print Output Select this option to reduce the amount of paper cu...

Page 65: ...e Password field You must set a separate password for each document 7 Type the User Name and Job Name in the text field if needed 8 Click OK to close the Secure Print Settings window 9 Click OK 10 Complete your print operation 11 On the machine s control panel swipe left or right or press d or c to display the Secure Print option and then press Secure Print 12 Swipe up or down or press a or b to d...

Page 66: ...re and Sound group click View devices and printers For Windows Server 2012 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings and then click Control Panel In the Hardware group click View devices and printers For Windows Server 2012 R2 Click Control Panel on the Start screen In the Hardware group click View devices and printers 2 Right click the Brot...

Page 67: ...k Windows System Control Panel In the Hardware and Sound group click View devices and printers For Windows Server 2012 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings and then click Control Panel In the Hardware group click View devices and printers For Windows Server 2012 R2 Click Control Panel on the Start screen In the Hardware group click View...

Page 68: ...c select Custom in the Select Machine section and then select the PS Driver check box 1 Select the print command in your application 2 Select Brother XXX XXXX BR Script3 where XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the Layout Paper Quality or Secure Print tab to change basic print settings Click the Layo...

Page 69: ...tion bar and then click Status Monitor Windows 8 1 Move your mouse to the lower left corner of the Start screen and click if you are using a touch based device swipe up from bottom of the Start screen to bring up the Apps screen When the Apps screen appears tap or click Brother Utilities and then click the drop down list and select your model name if not already selected Click Tools in the left na...

Page 70: ...Your Computer Macintosh Print a Document Macintosh Print Options Macintosh Secure Print Macintosh Print a Document Using the BR Script3 Printer Driver PostScript 3 language emulation Macintosh Monitor the Status of the Machine from Your Computer Macintosh 63 ...

Page 71: ...he number of copies you want in the Copies field 5 Click the Paper Size pop up menu and then select your paper size 6 Select the Orientation option that matches the way you want the document to print 7 Click the application pop up menu and then select Print Settings The Print Settings options appear 8 Click the Media Type pop up menu and then select the type of paper you are using 9 Change other p...

Page 72: ...ither choose from standard paper sizes or create a custom paper size 2 Orientation Select the orientation portrait or landscape of your printout If your application contains a similar setting we recommend that you set the orientation using the application 3 Scale Type a value into the field to enlarge or reduce the pages in your document to fit the selected paper size 65 ...

Page 73: ...eet of paper 3 Border Select the type of border to use when printing multiple pages on a single sheet of paper 4 Two Sided Select whether to print on both sides of the paper 5 Reverse page orientation Select this option to rotate the printed image 180 degrees 6 Flip horizontally Select this option to reverse the printed image on the page horizontally from left to right 66 ...

Page 74: ...es to Print Select which pages you want to print even pages or odd pages 3 Page Order Select the page order 4 Scale to fit paper size Select this option to enlarge or reduce the pages in your document to fit the selected paper size 5 Destination Paper Size Select the paper size to print on 6 Scale down only Select this option if you want to reduce the pages in your document when they are too large...

Page 75: ...at your document is black and white and you want to conserve colour toner select Mono mode If either the Cyan Magenta or Yellow toner reaches the end of its life while printing a colour document the print job cannot be completed Cancel your print job and select to start the print job again in Mono mode as long as Black toner is available 4 Paper Source Select the paper source setting according to ...

Page 76: ...s 1 Color Mode Select the colour mode to suit your preference 2 Advanced Color Settings Click the disclosure triangle to select the Colour Enhancement feature This feature analyses your image to improve its sharpness white balance and colour density This process may take several minutes depending on the size of the image and the specifications of your computer 69 ...

Page 77: ...Print This feature ensures that confidential or sensitive documents do not print until you enter a password on the machine s control panel Related Information Print from Your Computer Macintosh Print a Document Macintosh 70 ...

Page 78: ...ure Print options appear 4 Select the Secure Print check box 5 Type your user name job name and a four digit password 6 Click Print 7 On the machine s control panel swipe left or right or press d or c to display the Secure Print option and then press Secure Print 8 Swipe up or down or press a or b to display user names and then press your user name The LCD displays the list of secured jobs for you...

Page 79: ...loaded the correct size paper in the paper tray 2 From an application such as Apple TextEdit click the File menu and then select Print 3 Select your machine 4 Type the number of copies you want in the Copies field 5 Click the Paper Size pop up menu and then select your paper size 6 Select the Orientation option that matches the way you want the document to print 7 Click the print options pop up me...

Page 80: ...en click the Open Printer Utility button Status Monitor starts Troubleshooting Click the Troubleshooting button to access the troubleshooting website Visit the Genuine Supplies website Click the Visit the Genuine Supplies website button for more information on Brother genuine supplies Updating the machine s status To view the latest machine status while the Status Monitor window is open click the ...

Page 81: ...Related Information Print from Your Computer Macintosh Printing Problems Calibrate Colour Output 74 ...

Page 82: ...Home Print Cancel a Print Job Cancel a Print Job 1 Press To cancel multiple print jobs press and hold for about four seconds Related Information Print Printing Problems 75 ...

Page 83: ...y follow these instructions to do a test print 1 Press Settings All Settings Printer Print Options Test Print If your machine displays the All Settings menu on the Home screen skip the Settings menu 2 Press Yes 3 Press Related Information Print Improve the Print Quality 76 ...

Page 84: ...Home Scan Scan Scan Using the Scan Button on Your Brother Machine Scan from Your Computer Windows Scan from Your Computer Macintosh Configure Scan Settings Using Web Based Management 77 ...

Page 85: ...an Editable Text File OCR Scan to Email Attachment Send Scanned Data to an Email Server Scan to FTP Scan to SSH FTP SFTP Scan to Network Windows Scan to SharePoint Web Services for Scanning on Your Network Windows 7 Windows 8 and Windows 10 Change Scan Button Settings from ControlCenter4 Windows Change Scan Button Settings from ControlCenter2 Macintosh Configure Certificate for Signed PDF Disable ...

Page 86: ... LCD prompts you to enter a PIN for the computer enter the four digit PIN on the LCD and then press OK 4 Do one of the following To change the scan settings press Options and then go to the next step To use the default scan settings press Start The machine starts scanning If using the machine s scanner glass follow the Touchscreen instructions to complete the scanning job To change scan settings a...

Page 87: ...able only for the Colour and Grey options If your machine displays the OK button press OK To save the settings as a shortcut press Save as Shortcut 7 Press Start The machine starts scanning If using the machine s scanner glass follow the Touchscreen instructions to complete the scanning job Related Information Scan Using the Scan Button on Your Brother Machine Change Scan Button Settings from Cont...

Page 88: ... want to send data If the LCD prompts you to enter a PIN for the computer enter the four digit PIN on the LCD and then press OK 4 Do one of the following To change the scan settings press Options and then go to the next step To use the default scan settings press Start The machine starts scanning If using the machine s scanner glass follow the Touchscreen instructions to complete the scanning job ...

Page 89: ...able only for the Colour and Grey options If your machine displays the OK button press OK To save the settings as a shortcut press Save as Shortcut 7 Press Start The machine starts scanning If using the machine s scanner glass follow the Touchscreen instructions to complete the scanning job Related Information Scan Using the Scan Button on Your Brother Machine Change Scan Button Settings from Cont...

Page 90: ...ur own default settings after making changes to settings press the Set New Default option and then press Yes To restore the factory settings press Factory Reset and then press Yes Press Start to start scanning without changing additional settings 5 To scan both sides of the document MFC L8690CDW MFC L8900CDW MFC L9570CDW Press 2 sided Scan and then select the document type Option Description 2 sid...

Page 91: ...s you to select the USB host make your selection The machine starts scanning If using the machine s scanner glass follow the Touchscreen instructions to complete the scanning job IMPORTANT The LCD displays a message while reading the data DO NOT unplug the power cord or remove the USB flash drive from the machine while it is reading the data You could lose your data or damage the USB flash drive R...

Page 92: ...o OCR 3 If the machine is connected over the network select the computer name you want to send data If the LCD prompts you to enter a PIN for the computer enter the four digit PIN on the LCD and then press OK 4 Do one of the following To change the scan settings press Options and then go to the next step To use the default scan settings press Start The machine starts scanning If using the machine ...

Page 93: ...able only for the Colour and Grey options If your machine displays the OK button press OK To save the settings as a shortcut press Save as Shortcut 7 Press Start The machine starts scanning If using the machine s scanner glass follow the Touchscreen instructions to complete the scanning job Related Information Scan Using the Scan Button on Your Brother Machine Change Scan Button Settings from Cont...

Page 94: ... PC to E mail 3 If the machine is connected over the network select the computer name you want to send data If the LCD prompts you to enter a PIN for the computer enter the four digit PIN on the LCD and then press OK 4 Do one of the following To change the scan settings press Options and then go to the next step To use the default scan settings press Start The machine starts scanning If using the ...

Page 95: ...able only for the Colour and Grey options If your machine displays the OK button press OK To save the settings as a shortcut press Save as Shortcut 7 Press Start The machine starts scanning If using the machine s scanner glass follow the Touchscreen instructions to complete the scanning job Related Information Scan Using the Scan Button on Your Brother Machine Change Scan Button Settings from Cont...

Page 96: ...address press to My E mail When your email address appears on the LCD press OK To enable this feature in Web Based Management click the Scan tab and then click the Scan to E mail Server menu in the left navigation bar In the Send to My E mail field select On 3 Do one of the following to enter the destination email address To enter the email address manually press Manual and then enter the email ad...

Page 97: ...age Sensitivity Remove Background Colour available only for the Colour and Grey options If your machine displays the OK button press OK To save the settings as a shortcut press Save as Shortcut This function may not be available depending on your machine conditions 8 Press Start The machine starts scanning If using the machine s scanner glass follow the Touchscreen instructions to complete the sca...

Page 98: ...FTP Scan to FTP Scan documents directly to an FTP server when you need to share the scanned information For added convenience configure different profiles to save your favourite Scan to FTP destinations Set up a Scan to FTP Profile Upload Scanned Data to an FTP Server 91 ...

Page 99: ...hat JavaScript and Cookies are always enabled in whichever browser you use 1 Start your web browser Type http machine s IP address in your browser s address bar where machine s IP address is the IP address of the machine or the print server name For example http 192 168 1 2 No password is required by default If you have previously set a password type it and then click 2 Click the Scan tab 3 Click ...

Page 100: ...mple ftp example com up to 64 characters or the IP address for example 192 23 56 189 9 Change the Port Number setting used to access the FTP server The default for this setting is port 21 In most cases this setting does not need to be changed 10 In the Username field type a user name up to 32 characters that has permission to write data to the FTP server 11 In the Password field type the password ...

Page 101: ...me they use the scan profile 16 Click the File Type drop down list and then select the file type you want to use for the scanned document If you choose the User Select option the machine will prompt users to select a setting each time they use the scan profile 17 Click the Document Size drop down list and then select your document size from the list This is necessary to make sure the scanned file ...

Page 102: ...profiles you have set up using Web Based Management are listed Select the profile you want If the profile is not complete for example if the logon account name and password are missing or if the quality or file type is not specified you will be prompted to enter any missing information 4 Press Start The machine starts scanning If using the machine s scanner glass follow the Touchscreen instruction...

Page 103: ... version of an FTP server For added convenience configure different profiles to save your favourite Scan to SFTP destinations Set up a Scan to SFTP Profile Create a Client Key Pair Using Web Based Management Export a Client Key Pair Using Web Based Management Import a Server Public Key Using Web Based Management Upload Scanned Data to an SFTP Server 96 ...

Page 104: ...re that JavaScript and Cookies are always enabled in whichever browser you use 1 Start your web browser Type http machine s IP address in your browser s address bar where machine s IP address is the IP address of the machine or the print server name For example http 192 168 1 2 No password is required by default If you have previously set a password type it and then click 2 Click the Scan tab 3 Cl...

Page 105: ... field type the Host Address for example sftp example com up to 64 characters or the IP address for example 192 23 56 189 9 In the Username field type the user name up to 32 characters that has permission to write data to the SFTP server 10 In the Auth Method field select Password or Public Key 11 Do one of the following When you select Password type the password up to 32 characters associated wit...

Page 106: ...mpt users to select a setting each time they use the scan profile 16 Click the File Type drop down list and then select the file type you want to use for the scanned document If you choose the User Select option the machine will prompt users to select a setting each time they use the scan profile 17 Click the Document Size drop down list and then select your document size from the list This is nec...

Page 107: ...http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Macintosh access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click the Security tab 6 Click Client Key Pair in the left navigation bar 7 Click Create New Clie...

Page 108: ...r example http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Macintosh access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click the Network ta...

Page 109: ...f the IP address For example http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Macintosh access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 C...

Page 110: ...ng Web Based Management are listed Select the profile you want If the profile is not complete for example if the logon account name and password are missing or if the quality or file type is not specified you will be prompted to enter any missing information 4 Press Start The machine starts scanning If using the machine s scanner glass follow the Touchscreen instructions to complete the scanning j...

Page 111: ...Windows Scan to Network Windows Scan documents directly to a CIFS server on your local network For added convenience you can configure different profiles to save your favourite Scan to Network destinations Set up a Scan to Network Profile Upload Scanned Data to a CIFS Server 104 ...

Page 112: ... Make sure that JavaScript and Cookies are always enabled in whichever browser you use 1 Start your web browser Type http machine s IP address in your browser s address bar where machine s IP address is the IP address of the machine or the print server name For example http 192 168 1 2 No password is required by default If you have previously set a password type it and then click 2 Click the Scan ...

Page 113: ...eric characters The machine will display this name on the LCD 9 In the Network Folder Path field type the path to the folder on the CIFS server where you want to send your scanned data 10 Click the File Name drop down list and then select a file name prefix from the preset names provided or from user defined names The file name used for the scanned document will be the file name prefix you select ...

Page 114: ...or Authentication field type a four digit PIN in the PIN Code field 18 To set your authentication method select Auto Kerberos or NTLMv2 from the Auth Method menu 19 In the Username field type a user name up to 96 characters that has permission to write data to the folder specified in the Network Folder Path field If the user name is part of a domain enter the user name in one of the following styl...

Page 115: ...print server name For example http 192 168 1 2 No password is required by default If you have previously set a password type it and then click 2 Click the Administrator tab 3 Click the Date Time menu in the left navigation bar 4 In the Date fields enter the date 5 Select the clock type from the Clock Type field available only for some countries 6 In the Time fields enter the time 7 Select the time...

Page 116: ...re in Web Based Management click the Scan tab and then click the Scan to FTP SFTP Network SharePoint menu in the left navigation bar In the Send to My Folder field select On 3 The server profiles you have set up using Web Based Management are listed Select the profile you want If the profile is not complete for example if the logon account name and password are missing or if the quality or file ty...

Page 117: ...arePoint Scan documents directly to a SharePoint server when you need to share the scanned information For added convenience configure different profiles to save your favourite Scan to SharePoint destinations Set up a Scan to SharePoint Profile Upload Scanned Data to a SharePoint Server 110 ...

Page 118: ...h Make sure that JavaScript and Cookies are always enabled in whichever browser you use 1 Start your web browser Type http machine s IP address in your browser s address bar where machine s IP address is the IP address of the machine or the print server name For example http 192 168 1 2 No password is required by default If you have previously set a password type it and then click 2 Click the Scan...

Page 119: ...on address shown in the address bar of your browser for example http SharePointSiteAddress Shared 20Documents Forms AllItems aspx or the IP address for example http 192 168 0 1 Shared 20Documents Forms AllItems aspx 9 Click the File Name drop down list and then select a file name prefix from the preset names provided or from user defined names The file name used for the scanned document will be th...

Page 120: ... this profile in the Use PIN for Authentication field select On 16 If you selected On for the Use PIN for Authentication field type a four digit PIN in the PIN Code field 17 To set your authentication method select Auto NTLMv2 Kerberos or Basic from the Auth Method menu If you choose Auto the authentication method will be detected automatically 18 In the Username field type the user name up to 96 ...

Page 121: ...up using Web Based Management are listed Select the profile you want If the profile is not complete for example if the logon account name and password are missing or if the quality or file type is not specified you will be prompted to enter any missing information 4 Press Start The machine starts scanning If using the machine s scanner glass follow the Touchscreen instructions to complete the scan...

Page 122: ... and Windows 10 The Web Services protocol enables Windows 7 Windows 8 and Windows 10 users to scan using a Brother machine on the network You must install the driver via Web Services Use Web Services to Install Drivers Used for Scanning Windows 7 Windows 8 and Windows 10 Scan Using Web Services from the Brother Machine Windows 7 Windows 8 and Windows 10 Configure Scan Settings for Web Services 115...

Page 123: ...s 8 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings Change PC settings Devices Add a device The machine s Web Services Name appears Windows 8 1 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings Change PC settings PC and devices Devices Add a device The machine s Web Services Name appears Windows 10 ...

Page 124: ... Services scanning menu on your Brother machine s LCD Certain characters in the messages displayed on the LCD may be replaced with spaces if the language settings of your OS and your Brother machine are different 1 Load your document 2 Press Scan WS Scan 3 Select the type of scan 4 Select the computer name you want to send data 5 Press Start The machine starts scanning If you are requested to sele...

Page 125: ...printers 2 Right click the machine icon and then select Scan profiles The Scan Profiles dialog box appears 3 Select the scan profile you want to use 4 Make sure the scanner selected in the Scanner list is a Brother machine that supports Web Services for scanning and then click the Set as Default button 5 Click Edit The Edit Default Profile dialog box appears 6 Select the Source Paper size Color fo...

Page 126: ...s from ControlCenter4 Windows 1 Click the ControlCenter4 icon in the task tray and then click Open 2 Click the Device Settings tab 3 Click the Device Scan Settings button The Device Scan Settings dialog box appears 4 Click the tab for the Scan to action you want to change Image OCR E mail or File 5 Change the settings as needed 6 Click OK 119 ...

Page 127: ...s Document Size Yes Yes Yes Yes Brightness Yes Yes Yes Yes Contrast Yes Yes Yes Yes ID Card Scan Yes Yes Yes Yes Advanced Settings Yes Yes Yes Yes Default Yes Yes Yes Yes File Type Select the file type you want to use for the scanned data Target Application Select the destination application from the drop down list OCR Language Set the OCR language to match the language of the scanned document s t...

Page 128: ... it requires the most memory and has the longest transfer time Document Size Select the exact size of your document from the Document Size drop down list If you select the 1 to 2 A4 option the scanned image will be divided into two A5 size documents Brightness Set the Brightness level by dragging the slider to the right or left to lighten or darken the image If the scanned image is too light set a...

Page 129: ...from the ADF the machine corrects skewing of the document automatically Default Select this option to restore all settings to their factory setting values Related Information Scan Using the Scan Button on Your Brother Machine Scan Photos and Graphics Save Scanned Data to a Folder as a PDF File Scan to an Editable Text File OCR Scan to Email Attachment 122 ...

Page 130: ...nu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 2 Hold the control key on your keyboard and click the scan destination Image OCR E mail or File whose settings you want to change 3 Click the Device Button tab The settings for the scan destination that you selected appear The following example shows the Scan to Image settings 123 ...

Page 131: ...arget Application E mail Application Select which application is used to open scanned data Only applications installed on your computer can be selected Add Add an application to the pop up menu Type the application name in the Application Name field up to 30 characters and select your preferred application by clicking the Browse button Select the File Type option from the pop up menu Delete Delete...

Page 132: ... and has the longest transfer time Auto Use for any type of document This mode automatically picks an appropriate colour depth for the document Document Size Select the exact size of your document from the Document Size pop up menu If you select the 1 to 2 A4 option the scanned image will be divided into two A5 size documents ID Card Scan Select this check box to scan both sides of an identificati...

Page 133: ...pages saved and blank pages skipped on your computer screen Rotate Image Rotate the scanned image Restore Defaults Select this option to restore all settings to their factory setting values Related Information Scan Using the Scan Button on Your Brother Machine Scan Photos and Graphics Save Scanned Data to a Folder as a PDF File Scan to an Editable Text File OCR Scan to Email Attachment 126 ...

Page 134: ... your computer 1 Start your web browser Type http machine s IP address in your browser s address bar where machine s IP address is the IP address of the machine or the print server name For example http 192 168 1 2 No password is required by default If you have previously set a password type it and then click 2 Click the Administrator tab 3 Click the Signed PDF menu in the left navigation bar The ...

Page 135: ...http machine s IP address in your browser s address bar where machine s IP address is the IP address of the machine or the print server name For example http 192 168 1 2 No password is required by default If you have previously set a password type it and then click 2 Click the Scan tab 3 Click the Scan from PC menu in the left navigation bar 4 In the Pull Scan field click Disabled 5 Click Submit R...

Page 136: ... documents on your Brother machine Use the software applications provided by Brother or use your favourite scanning application Scan Using ControlCenter4 Home Mode Windows Scan Using ControlCenter4 Advanced Mode Windows Scan Using Nuance PaperPort 14SE or Other Windows Applications Scan Using Windows Photo Gallery or Windows Fax and Scan 129 ...

Page 137: ...Use ControlCenter4 Home Mode to access your machine s main features Scan Using ControlCenter4 Home Mode Windows Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode Windows Scan Both Sides of a Document Automatically Using ControlCenter4 Home Mode Windows Scan Settings for ControlCenter4 Home Mode Windows 130 ...

Page 138: ...pe 5 Change the document s Scan Size if needed 6 Click Scan The machine starts scanning and the scanned image appears in the image viewer 7 Click the left or right arrow buttons to preview each scanned page 8 Crop the scanned image if needed 9 Do one of the following Click Save to save scanned data Click Print to print scanned data Click Open with an Application to open scanned data in another app...

Page 139: ...ype Using ControlCenter4 Home Mode Windows Change Scan Size Using ControlCenter4 Home Mode Windows Crop a Scanned Image Using ControlCenter4 Home Mode Windows Print Scanned Data Using ControlCenter4 Home Mode Windows Scan to an Application Using ControlCenter4 Home Mode Windows 132 ...

Page 140: ...Mode Windows Select the Document Type option that matches the type of original you want to scan Option Description Photo 600 x 600 dpi 24bit Colour Text and Graph 300 x 300 dpi 24bit Colour Monochrome Text 200 x 200 dpi Black White Custom 300 x 300 dpi 24bit Colour as default Select the scan settings you want from the Custom Settings button Related Information Scan Using ControlCenter4 Home Mode W...

Page 141: ...e but produce a finer scanned image Scan Type Select from a range of scan colour depths Auto Use for any type of document This mode automatically picks an appropriate colour depth for the document Black White Use for text or line art images Grey Error Diffusion Use for photographic images or graphics Error Diffusion is a method for creating simulated grey images without using true grey dots Black ...

Page 142: ...ument When using the Automatic 2 sided Scan feature you must select the Long edge binding or Short edge binding option depending on the layout of your original to make sure the data file you create appears correctly MFC L8690CDW MFC L8900CDW MFC L9570CDW ID Card Scan Select this check box to scan both sides of an identification card onto one page Advanced Settings Configure advanced settings by cl...

Page 143: ...olCenter4 Home Mode Windows Change Scan Size Using ControlCenter4 Home Mode Windows Change Scan Size Using ControlCenter4 Home Mode Windows For faster scan speeds select the exact size of your document from the Scan Size drop down menu Related Information Scan Using ControlCenter4 Home Mode Windows 136 ...

Page 144: ...splays the scanned image so that the entire image fits in the window 3 Zoom In Zooms in on the scanned image 4 Zoom Out Zooms out of the scanned image 5 Crop and Edit Removes the outer parts of the image Click the Crop and Edit button and then change the frame to contain the area you want to keep after cropping 6 Page Counter Indicates the page number of the scanned page currently shown in the ima...

Page 145: ...c Zooms out of the image d Rotates the image counter clockwise 90 degrees e Rotates the image clockwise 90 degrees f Click and drag the frame to adjust the area to be cropped 3 Click OK The edited image appears in the image viewer Related Information Scan Using ControlCenter4 Home Mode Windows 138 ...

Page 146: ... and then print copies using the printer driver features that are available in ControlCenter4 1 Scan a document 2 Click Print a c b a Shows which images are currently selected b Click the Properties button to change specific printer settings c Select the Paper Size Media Type and Layout options The current settings are enclosed in a blue square 3 Configure the print settings and then click the Sta...

Page 147: ...nter4 1 Load your document 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 4 Select the Document Type 5 Change the size of your document if needed 6 Click Scan The machine starts scanning and the scanned image appears in the image viewer 7 Click the left or right arrow buttons to preview each scanned page 8 Crop the scanned image if needed 9 Click the Open...

Page 148: ...e setting for ControlCenter4 1 Load your document 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 4 Select the Document Type 5 Change the size of your document if needed 6 Click Scan The machine starts scanning and the scanned image appears in the image viewer 7 Click the left or right arrow buttons to preview each scanned page 8 Click Save The Save dialog...

Page 149: ...st click and then type the password 10 To change the file name click the Change button if needed 11 Click the folder icon to browse and select the folder where you want to save your scanned documents 12 Click OK The scanned document is saved to the destination folder as a PDF Related Information Scan Using ControlCenter4 Home Mode Windows 142 ...

Page 150: ...must use the ADF not the flatbed scanner glass 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 4 Under Document Type select Custom and then click the Custom Settings button The Custom Scan Settings dialog box appears 5 Select the 2 sided Scanning check box 6 Select the Long edge binding or Short edge binding option depending on the Original layout 7 Config...

Page 151: ...h an Application to open scanned data in another application Click Send E mail to attach scanned data to an email Click OCR to convert your scanned document to an editable text file available only for certain models Related Information Scan Using ControlCenter4 Home Mode Windows 144 ...

Page 152: ...PDF Multi Page pdf recommended for scanning and sharing documents PDF A Single Page pdf recommended for scanning and sharing documents PDF A Multi Page pdf recommended for scanning and sharing documents High Compression PDF Single Page pdf High Compression PDF Multi Page pdf Secure PDF Single Page pdf Secure PDF Multi Page pdf Searchable PDF Single Page pdf Searchable PDF Multi Page pdf XML Paper ...

Page 153: ...destination where you want to save your scanned documents Show Folder Select this option to automatically display the destination folder after scanning File Size Priority Adjust the data compression ratio of the scanned image Change the file size by moving the File Size Priority slider to the right or left Custom Settings Select the Custom option click the Custom Settings button and then change se...

Page 154: ... Graphics Using ControlCenter4 Advanced Mode Windows Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode Windows Scan Both Sides of a Document Automatically Using ControlCenter4 Advanced Mode Windows Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode Windows Scan to Email Attachment Using ControlCenter4 Advanced Mode Windows Scan to an Editable Text File OC...

Page 155: ...can Photos and Graphics Using ControlCenter4 Advanced Mode Windows Send scanned photos or graphics directly to your computer Select Advanced Mode as the mode setting for ControlCenter4 1 Load your document 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 4 Click the Image button The scan settings dialog box appears 148 ...

Page 156: ...e the file name click Change To change Destination Folder click the folder icon To preview and configure the scanned image select the PreScan check box 6 Click Scan The machine starts scanning The image opens in the application you have selected Related Information Scan Using ControlCenter4 Advanced Mode Windows 149 ...

Page 157: ... Advanced Mode Windows Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode Windows Scan documents and save them to a folder on your computer as PDF files Select Advanced Mode as the mode setting for ControlCenter4 1 Load your document 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 150 ...

Page 158: ...down list click and then type the password 6 Click the folder icon to browse and select the folder where you want to save your scanned documents 7 Change the scan settings such as file format file name resolution and colour if needed To preview and configure the scanned image select the PreScan check box 8 Click Scan The machine starts scanning The file is saved in the folder you selected Related ...

Page 159: ... 3 Click the Scan tab 4 Click the button for the setting you want to change Image OCR E mail or File The scan settings dialog box appears 5 Select the 2 sided Scanning check box 6 Select the Long edge binding or Short edge binding option depending on the Original layout 7 Change the scan settings such as file format file name destination folder resolution and colour if needed To change the file na...

Page 160: ... Card Using ControlCenter4 Advanced Mode Windows Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode Windows Select Advanced Mode as the mode setting for ControlCenter4 1 Place an ID card on the scanner glass 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 153 ...

Page 161: ...7 Change the scan settings such as file format file name scan location resolution and colour if needed 8 Click Scan The machine starts scanning one side of the identification card 9 After the machine has scanned one side turn over the identification card and then click Continue to scan the other side 10 Click Finish Related Information Scan Using ControlCenter4 Advanced Mode Windows 154 ...

Page 162: ...Select Advanced Mode as the mode setting for ControlCenter4 The Scan to Email feature does not support Webmail services Use the Scan to Image or Scan to File feature to scan a document or a picture and then attach the scanned file to an email message The machine scans to your default email client 1 Load your document 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the ...

Page 163: ...hange To change Destination Folder click the folder icon To preview and configure the scanned image select the PreScan check box 6 Click Scan The machine starts scanning Your default email application opens and the scanned image is attached to a new blank email message Related Information Scan Using ControlCenter4 Advanced Mode Windows 156 ...

Page 164: ... Windows Your machine can convert characters in a scanned document to text using optical character recognition OCR technology You can edit this text using your preferred text editing application ABC ABC Select Advanced Mode as the mode setting for ControlCenter4 1 Load your document 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 4 Click the OCR button The...

Page 165: ...k Change To change Destination Folder click the folder icon To preview and configure the scanned image select the PreScan check box 6 Click Scan The machine scans the document converts it to editable text and then sends it to your default word processing application Related Information Scan Using ControlCenter4 Advanced Mode Windows 158 ...

Page 166: ...nning Yes Yes Yes Yes 2 sided Scanning Yes Yes Yes Yes ID Card Scan Yes Yes Yes Yes Advanced Settings Yes Yes Yes Yes Default Yes Yes Yes Yes File Type Select the file type you want to use for the scanned data For Image Email and File Windows Bitmap bmp JPEG jpg recommended for most users when scanning pictures TIFF Single Page tif TIFF Multi Page tif Portable Network Graphics png PDF Single Page ...

Page 167: ...n Select the Folder or SharePoint radio button to specify the destination where you want to save your scanned documents Destination Folder Click the folder icon to browse and select the folder where you want to save your scanned documents Show Folder Select this option to automatically display the destination folder after scanning Show Save As Window Select this option to specify the scanned image...

Page 168: ...ntrast level by moving the slider to the right or left An increase emphasises dark and light areas of the image while a decrease reveals more details in grey areas You can also type a value into the field to set the Contrast level Continuous Scanning Select this option to scan multiple pages After a page is scanned select either continue scanning or finish 2 sided Scanning Select this check box to...

Page 169: ...Default Select this option to restore all settings to their factory setting values Related Information Scan Using ControlCenter4 Advanced Mode Windows 162 ...

Page 170: ...dows applications the steps will be similar PaperPort 14SE supports both TWAIN and WIA drivers the TWAIN driver recommended is used in these steps 1 Load your document 2 Start PaperPort 14SE Do one of the following Windows 7 Using your computer click Start All Programs Nuance PaperPort 14 PaperPort Windows 8 Click PaperPort Windows 10 Click Nuance PaperPort 14 PaperPort 3 Click the Desktop menu an...

Page 171: ...cument MFC L8690CDW MFC L8900CDW MFC L9570CDW Automatic 2 sided scan is available only when using the ADF You cannot use PreScan to preview an image 9 Click PreScan if you want to preview your image and crop unwanted portions before scanning 10 Click Start The machine starts scanning Related Information Scan from Your Computer Windows TWAIN Driver Settings Windows 164 ...

Page 172: ...Use for scanning text documents 200 x 200 dpi Black White 2 Resolution Select a scanning resolution from the Resolution drop down list Higher resolutions take more memory and transfer time but produce a finer scanned image 3 Scan Type Select from a range of scan colour depths Black White Use for text or line art images Grey Error Diffusion Use for photographic images or graphics Error Diffusion is...

Page 173: ...details in grey areas You can also type a value in the field to set the contrast level 7 2 sided Scanning Scan both sides of the document When using the Automatic 2 sided Scan feature you must select the Long edge binding or Short edge binding option from the 2 sided Scanning drop down list so when you turn the pages they are facing the way you want MFC L8690CDW MFC L8900CDW MFC L9570CDW 8 Advance...

Page 174: ... Noise option is available when selecting the 24bit Colour option and the 300 x 300 dpi 400 x 400 dpi or 600 x 600 dpi scan resolution Paper Handling Edge Fill Fill in the edges on four sides of the scanned image using the selected colour and range Skip Blank Page Remove the document s blank pages from the scanning results Continuous scan Select this option to scan multiple pages After a page is s...

Page 175: ...Do one of the following Windows Photo Gallery Click File Import from Camera or Scanner Windows Fax and Scan Click File New Scan 3 Select the scanner you want to use 4 Click Import or OK The New Scan dialog box appears 5 Adjust the settings in the Scanner Setup dialog box if needed The scanner resolution can be set to a maximum of 1200 dpi If you want to scan at higher resolutions use the Scanner U...

Page 176: ... Feeder as the Paper source option Brightness Set the Brightness level by dragging the slider to the right or left to lighten or darken the image If the scanned image is too light set a lower brightness level and scan the document again If the image is too dark set a higher brightness level and scan the document again Contrast Increase or decrease the Contrast level by moving the slider to the rig...

Page 177: ...Related Information Scan Using Windows Photo Gallery or Windows Fax and Scan 170 ...

Page 178: ... ways you can use your Macintosh to scan photos and documents on your Brother machine Use the software applications provided by Brother or your favourite scanning application Scan Using ControlCenter2 Macintosh Scan Using TWAIN Compliant Applications Macintosh TWAIN Driver Settings Macintosh 171 ...

Page 179: ...ts Scan Using ControlCenter2 Macintosh Save Scanned Data to a Folder as a PDF File Using ControlCenter2 Macintosh Scan Both Sides of a Document Automatically Using ControlCenter2 Macintosh Scan Both Sides of an ID Card Using ControlCenter2 Macintosh Scan to Email Attachment Using ControlCenter2 Macintosh Scan to an Editable Text File OCR Using ControlCenter2 Macintosh Scan Settings for ControlCent...

Page 180: ...g ControlCenter2 Macintosh Send scanned photos or graphics directly to your computer 1 Load your document 2 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 3 Click the SCAN tab 4 Click the Image button The scan settings dialog box appears 173 ...

Page 181: ...h resolution and colour if needed To change the file name or destination file path click Change 6 Click the Start Scanning button The machine starts scanning The scanned image opens in the application you have selected Related Information Scan Using ControlCenter2 Macintosh 174 ...

Page 182: ...rolCenter2 Macintosh Save Scanned Data to a Folder as a PDF File Using ControlCenter2 Macintosh 1 Load your document 2 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 3 Click the SCAN tab 4 Click the File button The scan settings dialog box appears 175 ...

Page 183: ...up menu type your password in the Password and Re type Password fields and then click OK 6 Change the scan settings such as file name destination folder resolution and colour if needed 7 Click the Start Scanning button The machine starts scanning The file will be saved in the folder you selected Related Information Scan Using ControlCenter2 Macintosh 176 ...

Page 184: ... double click the ControlCenter icon The ControlCenter2 screen appears 3 Click the SCAN tab 4 Click the scan type button Image OCR E mail or File you want to use The scan settings dialog box appears 5 Select the 2 sided Scanning check box 6 Select the Long edge binding or Short edge binding option depending on the Original layout 7 Configure other settings if needed 8 Click the Start Scanning butt...

Page 185: ... Macintosh Scan Both Sides of an ID Card Using ControlCenter2 Macintosh 1 Place an ID card on the scanner glass 2 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 3 Click the SCAN tab 4 Click the File button The scan settings dialog box appears 178 ...

Page 186: ...Configure other settings if needed 8 Click the Start Scanning button The machine starts scanning one side of the identification card 9 After the machine has scanned one side turn over the identification card and then click Continue to scan the other side 10 Click Finish Related Information Scan Using ControlCenter2 Macintosh 179 ...

Page 187: ...ent The Scan to Email feature does not support Webmail services Use the Scan to Image or Scan to File feature to scan a document or a picture and then attach the scanned file to an email message 1 Load your document 2 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 3 Click the SCAN tab 4 Click the E mail button The...

Page 188: ...d colour if needed To change the file name or destination file path click Change 6 Click the Start Scanning button The machine starts scanning Your default email application opens and the scanned image is attached to a new blank email Related Information Scan Using ControlCenter2 Macintosh 181 ...

Page 189: ... scanned document to text using optical character recognition OCR technology You can edit this text using your preferred text editing application ABC ABC The Scan to OCR feature is available for certain languages 1 Load your document 2 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 3 Click the SCAN tab 4 Click the...

Page 190: ... colour if needed To change the file name or destination file path click Change 6 Click the Start Scanning button The machine scans the document converts it to editable text and then sends it to your default word processing application Related Information Scan Using ControlCenter2 Macintosh 183 ...

Page 191: ...Yes Yes Yes Yes Restore Defaults Yes Yes Yes Yes Target Application E mail Application Select which application is used to open scanned data Only applications installed on your computer can be selected Add Add an application to the pop up menu Type the application name in the Application Name field up to 30 characters and select your preferred application by clicking the Browse button Select the F...

Page 192: ... Use to create an image with the most accurate colour reproduction This mode uses up to 16 8 million colours to scan the image but it requires the most memory and has the longest transfer time Auto Use for any type of document This mode automatically picks an appropriate colour depth for the document Document Size Select the exact size of your document from the Document Size pop up menu If you sel...

Page 193: ...r Remove the base colour of documents to make the scanned data more recognisable When you use this function select from three settings high medium and low Available only for the Auto True Gray and 24bit Color options Rotate Image Rotate the scanned image ADF Auto Deskew When scanning the document from the ADF the machine corrects skewing of the document automatically Skip Blank Page Remove blank p...

Page 194: ...st Image if needed 3 Click the Document Size pop up menu and then select your document size 4 Click the PreScan option to preview your image and crop unwanted portions before scanning After you select a document size adjust the scanning area by holding down the mouse button and dragging your mouse pointer over the portion you want to scan To scan both sides of the document MFC L8690CDW MFC L8900CD...

Page 195: ...ack White Use for text or line art images Gray Error Diffusion Use for photographic images or graphics Error Diffusion is a method for creating simulated grey images without using true grey dots Black dots are put in a specific pattern to give a grey appearance True Gray Use for photographic images or graphics This mode is more accurate because it uses up to 256 shades of grey 24bit Color Use to c...

Page 196: ...hile a decrease reveals more details in grey areas You can also type a value in the box to set the contrast Reduce Noise Improve and enhance the quality of your scanned images with this selection The Reduce Noise option is available when selecting the 24bit Color option and the 300 x 300 dpi 400 x 400 dpi or 600 x 600 dpi scan resolutions 5 2 sided Scanning If you select this check box the machine...

Page 197: ...Configure Scan Settings Using Web Based Management Configure Scan Settings Using Web Based Management Set the Scan File Name Using Web Based Management Set the Scan Job Email Report Using Web Based Management 190 ...

Page 198: ... Scan tab 3 Click the Scan File Name menu in the left navigation bar 4 Select the File Name Style from the drop down list 5 If you selected the option to include the date in File Name Style field select the Date format from the drop down list 6 In the Time fields select On to include the time information in the file name 7 In the Counter field select Continuous or Reset after each job When you sel...

Page 199: ... your browser s address bar where machine s IP address is the IP address of the machine or the print server name For example http 192 168 1 2 No password is required by default If you have previously set a password type it and then click 2 Click the Scan tab 3 Click the Scan Job e mail report menu in the left navigation bar 4 In the Administrator Address field type the email address 5 For the scan...

Page 200: ...Home Copy Copy Copy a Document Enlarge or Reduce Copied Images Make N in 1 Copies Using the Page Layout Feature Sort Copies Copy an ID Card Copy on Both Sides of the Paper 2 sided Copy Copy Options 193 ...

Page 201: ...ave loaded the correct size paper in the paper tray 2 Do one of the following Place the document face up in the ADF If you are copying multiple pages we recommend using the ADF Place the document face down on the scanner glass 3 Press Copy The LCD displays 194 ...

Page 202: ...hed press OK If the OK button is displayed After you have finished choosing new options you can save them by pressing the Save as Shortcut button Quick Copy Press to access the preset copy settings Current setting indications Press the following icons or display area to change these settings for the next copy only Enlarge Reduce Density Tray Use 2 sided Copy 5 Press Colour Start or Mono Start To s...

Page 203: ...options and then press the option you want 6 Do one of the following If you select Enlarge or Reduce press the enlargement or reduction ratio you want to use If you select Custom 25 400 press backspace to erase the displayed percentage or press d to move the cursor and then enter an enlargement or reduction ratio from 25 to 400 Press OK If you selected 100 go to the next step 7 When finished press...

Page 204: ...y the options and then press the option you want Option Description 2in1 Portrait 2in1 Landscape 4in1 Portrait 4in1 Landscape 2in1 ID Use the scanner glass 6 When finished press OK If the OK button is displayed 7 Press Colour Start or Mono Start If you placed the document in the ADF the machine scans the pages and starts printing 8 If you are using the scanner glass repeat the following steps for ...

Page 205: ...Related Information Copy 198 ...

Page 206: ... 5 When finished press OK If the OK button is displayed 6 Press Colour Start or Mono Start If you placed the document in the ADF the machine scans the pages and starts printing 7 If you are using the scanner glass repeat the following steps for each page of the document Place the next page on the scanner glass and then press Continue to scan the page After scanning all the pages press Finish Relat...

Page 207: ...1 Place your identification card face down near the upper left corner of the scanner glass 1 1 Distance 4 0 mm or greater top left 2 Press Copy 3 Press Options Page Layout 2in1 ID 4 When finished press OK If the OK button is displayed 5 Enter the number of copies 6 Press Colour Start or Mono Start The machine scans one side of the identification card 7 After the machine has scanned the first side ...

Page 208: ...ch 2 sided copy layout you should choose To use the automatic 2 sided copy feature you must load your document in the ADF When you manually make 2 sided copies from a 2 sided document use the scanner glass Select A4 sized paper when using the 2 sided copy option Portrait 2 sided to 2 sided 1 2 1 2 1 sided to 2 sided Long Edge Flip 1 2 1 2 1 sided to 2 sided Short Edge Flip 1 2 1 2 Landscape 2 side...

Page 209: ...llow these steps a To change the layout options press Layout and then press Long Edge Flip or Short Edge Flip b Press 1 sided 2 sided 6 When finished press OK If the OK button is displayed 7 Press Colour Start or Mono Start If you placed the document in the ADF the machine scans the pages and starts printing 8 If you are using the scanner glass repeat the following steps for each page of the docum...

Page 210: ...ce Select a reduction ratio for the next copy Custom 25 400 Enter an enlargement or reduction ratio Density Increase the density to make the text darker Decrease the density to make the text lighter Contrast Increase the contrast to make an image clearer Decrease the contrast to make an image more subdued Stack Sort Select to stack or sort multiple copies Stack 1 1 2 2 Sort 2 1 2 1 Page Layout Mak...

Page 211: ...ided Copy Page Layout available for certain settings Select long edge binding or short edge binding Colour Adjust Change the default setting for colour saturation Remove Background Colour Select to remove the background colour of the document when copying Tray Use Select a paper tray for the next copy Save as Shortcut Add the current settings as a shortcut Related Information Copy 204 ...

Page 212: ...Home Fax Fax Send a Fax Receive a Fax Voice Operations and Fax Numbers Telephone Services and External Devices Fax Reports PC FAX 205 ...

Page 213: ...a Fax Manually Send a Fax at the End of a Conversation Send the Same Fax to More than One Recipient Broadcasting Send a Fax in Real Time Send a Fax at a Specified Time Delayed Fax Add a Cover Page to Your Fax Cancel a Fax in Progress Check and Cancel a Pending Fax Fax Options 206 ...

Page 214: ... you are faxing multiple pages we recommend using the ADF Place the document face down on the scanner glass 2 Press Fax 3 Enter the fax number Using the dial pad Press the digits to enter the fax number Using the Address Book Press Address Book and then do one of the following Swipe up or down or press a or b to display the number you want and then press it 207 ...

Page 215: ...it To send a fax press Apply 4 Press Fax Start The machine scans and sends the document If you placed the document on the scanner glass follow the instructions in the table Option Description Yes To scan the next page press the Yes option and then place the next page on the scanner glass Press OK to scan the page No After you have scanned the last page press the No option The machine sends the doc...

Page 216: ... Edge or Short Edge depending on the layout of your document 1 Load your document 2 Press Fax Options 2 sided Fax 3 Do one of the following If your document is flipped on the Long edge press the 2 sided Scan Long Edge option If your document is flipped on the Short edge press the 2 sided Scan Short Edge option 4 Press OK If the OK button is displayed 5 Enter the fax number 6 Press Fax Start Relate...

Page 217: ...mission lets you hear the dialling ringing and fax receiving tones while sending a fax 1 Load your document 2 Press Fax 3 Pick up the handset of the external telephone 4 Dial the fax number you want to call 5 When you hear the fax tone press Fax Start If you are using the scanner glass press Send Related Information Send a Fax 210 ...

Page 218: ...t the end of a conversation you can send a fax to the other party before you both hang up 1 Ask the other party to wait for fax tones beeps and then to press the Start key before hanging up 2 Load your document 3 Press Fax Start If you are using the scanner glass press Send 4 Replace the handset of an external telephone Related Information Send a Fax 211 ...

Page 219: ...You can add numbers to the broadcast in the following ways Press Add Number and enter a number using the LCD Press OK If you want to broadcast using an email address press enter the email address and press OK On certain models you must download Internet Fax to use the Internet Fax feature and the Scan to Email server feature Press Add from Address book Swipe up or down or press a or b to display t...

Page 220: ... Cancel a Broadcast in Progress 213 ...

Page 221: ... L9570CDW While broadcasting you can cancel the fax currently being sent or the whole broadcast job 1 Press 2 Press 3 Do one of the following To cancel the entire broadcast press Entire Broadcast To cancel the current job press the name or number being dialled on the LCD To exit without cancelling press Related Information Send the Same Fax to More than One Recipient Broadcasting 214 ...

Page 222: ...l Time TX If the memory is full and you are sending a fax from the ADF the machine sends the document in real time even if Real Time TX is set to Off If the memory is full faxes from the scanner glass cannot be sent until you clear some of the memory In Real Time Transmission the automatic redial feature does not work when using the scanner glass If Real Time TX is set to on the option to scan 2 s...

Page 223: ...the next twenty four hour period 1 Load your document 2 Press Fax Options Delayed Fax Delayed Fax 3 Press On 4 Press Set Time 5 Enter the time you want the fax to be sent in 24 hour format and then press OK For example enter 19 45 for 7 45 PM 6 Press OK If the OK button is not displayed after setting the time press to return the fax sending screen 7 Enter the fax number 8 Press Fax Start 9 Press R...

Page 224: ...e Touch Dial or Speed Dial in some models 1 Load your document 2 Press Fax Options Coverpage Setup Coverpage Setup 3 Press On 4 Press Coverpage Note 5 Swipe up or down or press a or b to choose the comment you want to use and then press the comment Press 6 Press OK If the OK button is displayed 7 Enter the fax number 8 Press Fax Start The cover page will be added to the next fax If you want to add...

Page 225: ...Press Settings All Settings Fax Setup Send Coverpage Setting Coverpage Note If your machine displays the All Settings menu on the Home screen skip the Settings menu 2 Press 5 or 6 to store your own comment 3 Enter your own comment using the LCD Press OK Press to choose numbers letters or special characters If your machine displays press 4 Press Related Information Add a Cover Page to Your Fax 218 ...

Page 226: ... a printed cover page you can write on print the sample page and attach it to your fax 1 Press Settings All Settings Fax Setup Send Coverpage Setting Print Sample If your machine displays the All Settings menu on the Home screen skip the Settings menu 2 Press Yes The machine prints the sample cover page 3 Press Related Information Add a Cover Page to Your Fax 219 ...

Page 227: ...s 2 Press while the machine is dialling or sending a fax The LCD will display Cancel Job 3 Press an option in the table to cancel or continue the fax job in progress Option Description Yes The machine cancels sending the fax job No The machine exits from the process without cancelling the fax job Related Information Send a Fax 220 ...

Page 228: ...and waiting in the memory 1 Press Settings All Settings Fax Remaining Jobs If your machine displays the All Settings menu on the Home screen skip the Settings menu 2 Swipe up or down or press a or b to scroll through the waiting jobs and then press the job you want to cancel 3 Press Cancel 4 Press Yes to confirm or press No to exit without cancelling 5 When finished cancelling jobs press Related I...

Page 229: ...sage to more than one fax number at the same time Delayed Fax Set the time of day the delayed faxes will be sent Real Time TX Send a fax immediately without waiting for the machine to retrieve the scan from its memory Coverpage Setup Set the machine to automatically send a cover page that you have pre programmed Overseas Mode Set to On if you have difficulty sending faxes overseas Glass Scan Size ...

Page 230: ...Home Fax Receive a Fax Receive a Fax Receive Mode Settings Memory Receive Remote Fax Options Remote Fax Retrieval 223 ...

Page 231: ...rect Receive Mode Set the Number of Rings Before the Machine Answers Ring Delay Set the F T Ring Time Fast Double ring Set Fax Detect Shrink Page Size of an Oversized Incoming Fax Set the 2 sided Printing for Received Faxes Set the Fax Receive Stamp Receive a Fax at the End of a Telephone Conversation 224 ...

Page 232: ... pseudo double ring made by your machine Manual Mode Manual in the machine s menu Manual Mode turns off all automatic answering operations unless you are using the BT Call Sign feature To receive a fax in Manual Mode lift the handset of the external telephone connected to the machine When you hear fax tones short repeating beeps press the buttons in the table to receive a fax Use the Fax Detect fe...

Page 233: ...lephone or external telephone answering device connected on the same line as the machine No Fax Only Mode Yes Are you using the voice message function of an external telephone answering device Yes External TAD Mode No Do you want the machine to answer fax and telephone calls automatically Yes Fax Tel Mode No Manual Mode 1 Press Settings All Settings Fax Setup Receive Receive Mode If your machine d...

Page 234: ...e number of times the machine rings before it answers in the Fax Only and Fax Tel Modes If you have external or extension telephones on the same line as the machine choose the maximum number of rings 1 Press Settings All Settings Fax Setup Receive Ring Delay If your machine displays the All Settings menu on the Home screen skip the Settings menu 2 Press the number of rings you want If you select 0...

Page 235: ...t a voice caller is on the line The F T Ring Time feature works when you set Fax Tel Mode as the Receive Mode Because the F T ring is made by the machine extension and external telephones will not ring however you can still answer the call on any telephone 1 Press Settings All Settings Fax Setup Receive F T Ring Time If your machine displays the All Settings menu on the Home screen skip the Settin...

Page 236: ...ng table to receive the fax If you answered at an extension or external telephone press 51 Applicable Models To receive the fax MFC L8690CDW MFC L8900CDW MFC L9570CDW Fax Start and then Receive If this feature is set to On but your machine does not connect a fax call when you lift an extension or external telephone handset press the remote activation code 51 If you send faxes from a computer on th...

Page 237: ...eduction function the machine reduces each page of an incoming fax to fit on your paper The machine calculates the reduction ratio by using the page size of the fax and your Paper Size setting 1 Press Settings All Settings Fax Setup Receive Auto Reduction If your machine displays the All Settings menu on the Home screen skip the Settings menu 2 Press On or Off 3 Press Related Information Receive M...

Page 238: ...both sides of the paper when 2 sided is set to On Use A4 size paper 60 to 105 g m2 for this function When 2 sided printing is enabled incoming faxes are automatically reduced to fit the paper in the paper tray 1 Press Settings All Settings Fax Setup Receive 2 sided If your machine displays the All Settings menu on the Home screen skip the Settings menu 2 Press On or Off 3 Press Related Information...

Page 239: ...nd time at the top centre of each received fax page Make sure you have set the current date and time on the machine The received time and date will not appear when using Internet Fax 1 Press Settings All Settings Fax Setup Receive Fax Rx Stamp If your machine displays the All Settings menu on the Home screen skip the Settings menu 2 Press On or Off 3 Press Related Information Receive Mode Settings...

Page 240: ... a telephone connected to his fax machine at the end of the conversation the other party can send you a fax before you both hang up Your machine s ADF must be empty 1 Ask the other party to place the document in their machine and to press the Start or Send key 2 When you hear the CNG tones slowly repeating beeps press Fax Start If the machine is in Automatic Redial wait until it is finished and tr...

Page 241: ...t a time Memory Receive Remote Fax can be set to Fax Forwarding Fax Storage PC Fax Receive Forward to Cloud The machine forwards your received faxes to online services Off Forward Incoming Faxes to Another Machine Store Incoming Faxes in the Machine s Memory Change Memory Receive Options Turn Off Memory Receive Print a Fax Stored in the Machine s Memory Use PC Fax Receive to Transfer Received Faxe...

Page 242: ...owing Press Manual to enter the forwarding fax number up to 20 characters using the LCD Press OK To forward a fax using an email address press enter the email address and press OK On certain models you must download Internet Fax to use the Internet Fax feature and the Scan to Email server feature Swipe up or down or press a or b to scroll until you find the fax number or email address where you wa...

Page 243: ... your stored fax messages from your fax machine when you are at another location using the Remote Retrieval commands Your machine will print a backup copy of each stored fax 1 Press Settings All Settings Fax Setup Receive Memory Receive If your machine displays the All Settings menu on the Home screen skip the Settings menu 2 Swipe up or down or press a or b to display the Fax Storage option and t...

Page 244: ...ed faxes are in the machine s memory the LCD displays Print all faxes Do one of the following If you press Yes faxes in the memory will be printed before the setting changes If you press No faxes in the memory will not be printed and the setting will be unchanged If received faxes are left in the machine s memory when you change to PC Fax Receive from another option Fax Forward or Fax Storage Pres...

Page 245: ...ve if you do not want the machine to save or transfer incoming faxes 1 Press Settings All Settings Fax Setup Receive Memory Receive If your machine displays the All Settings menu on the Home screen skip the Settings menu 2 Press Off The LCD displays options if there are received faxes still in your machine s memory 3 Press Related Information Memory Receive Remote Fax Options 238 ...

Page 246: ...90CDW MFC L8900CDW MFC L9570CDW If you select Fax Storage you can still print a fax from the memory when you are at your machine 1 Press Settings All Settings Fax Print Document If your machine displays the All Settings menu on the Home screen skip the Settings menu 2 Press Yes Related Information Memory Receive Remote Fax Options Error and Maintenance Messages 239 ...

Page 247: ...FAX Receiving software runs your machine transfers your faxes to your computer automatically If you selected Backup Print On the machine will also print the fax 1 Press Settings All Settings Fax Setup Receive PC Fax Receive If your machine displays the All Settings menu on the Home screen skip the Settings menu 2 Press OK and then following the LCD instruction Before you can set up PC Fax Receive ...

Page 248: ... Remote Retrieval to call your machine from any touch tone telephone or fax machine and use a remote access code and remote commands to retrieve fax messages Set a Remote Access Code Use Your Remote Access Code Forward Faxes Remotely Change the Fax Forwarding Number 241 ...

Page 249: ...The factory default code is the inactive code 1 Press Settings All Settings Fax Remote Access If your machine displays the All Settings menu on the Home screen skip the Settings menu 2 Enter a three digit code using the numbers 0 to 9 or using the LCD the preset cannot be changed and then press OK DO NOT use the same code used for your Remote Activation Code 51 or Remote Deactivation Code 51 To ma...

Page 250: ...No messages 4 When the machine gives two short beeps enter a command The machine will hang up if you wait longer than 30 seconds to enter a command The machine will beep three times if you enter an invalid command 5 Press 9 0 to reset the machine when you are finished 6 Hang up If your machine is set to Manual mode and you want to use the remote retrieval features wait for about 100 seconds after ...

Page 251: ...s enter your Remote Access Code three digits followed by If you hear one long beep you have messages 3 When you hear two short beeps press 9 6 2 4 Wait for the long beep and then use the dial pad to enter the number of the remote fax machine where you want your fax messages sent followed by up to 20 digits You cannot use and as dial numbers However press if you want to create a pause 5 Hang up aft...

Page 252: ...igits followed by If you hear one long beep you have messages 3 When you hear two short beeps press 9 5 4 4 Wait for the long beep enter the new number up to 20 digits of the remote fax machine you want your fax messages forwarded to using the dial pad then enter You will hear one long beep You cannot use and as dial numbers However press if you want to create a pause 5 When you hear two short bee...

Page 253: ...Home Fax Voice Operations and Fax Numbers Voice Operations and Fax Numbers Voice Operations Store Fax Numbers Set up Groups for Broadcasting Combine Address Book Numbers 246 ...

Page 254: ...Home Fax Voice Operations and Fax Numbers Voice Operations Voice Operations Pick up a Voice Call in Fax Tel Receive Mode 247 ...

Page 255: ...k up a voice call If you are at the machine lift the external telephone s handset and then press the button in the following table to answer Applicable Models To pick up voice call MFC L8690CDW MFC L8900CDW MFC L9570CDW Pickup If you are at an extension telephone lift the handset during the F T Ring and then press 51 between the fast double rings If no one is on the line or if someone wants to sen...

Page 256: ...Home Fax Voice Operations and Fax Numbers Store Fax Numbers Store Fax Numbers Store Address Book Numbers Change or Delete Address Book Names or Numbers 249 ...

Page 257: ...and then press OK e Press Address f Enter the fax or telephone number using the LCD up to 20 digits and then press OK To store an email address to use with Internet Fax or Scan to Email server press and enter the email address and press OK On certain models you must download Internet Fax to use the Internet Fax feature and the Scan to Email server feature g Press OK To store another Address Book n...

Page 258: ...ss Book numbers from the Outgoing Call history 1 Press Fax Call History Outgoing Call 2 Swipe up or down or press a or b to display the number you want and then press it 3 Press Edit Add to Address Book Name To delete the number press Edit Delete Press Yes to confirm 4 Enter the name using the LCD up to 16 characters 5 Press OK 6 Press OK to confirm the fax or telephone number you want to store 7 ...

Page 259: ... it To change the name press Name Enter the new name up to 16 characters using the LCD and then press OK To change the fax or telephone number press Address Enter the new fax or telephone number up to 20 digits using the LCD and then press OK Press OK to finish How to enter text To change a character press d or c to position the cursor to highlight the incorrect character and then press Enter the ...

Page 260: ...imum number of Group Maximum numbers in a large Group MFC L8690CDW MFC L8900CDW MFC L9570CDW 20 groups 299 numbers 1 Press Fax Address Book 2 Do the following steps a Press Edit Setup Groups Name b Enter the Group name up to 16 characters using the LCD and then press OK c Press Add Delete d Add Address Book numbers to the Group by pressing them to display a red checkmark and then press OK e Read a...

Page 261: ...nge 2 Swipe up or down or press a or b to display the Group you want and then press the Group name 3 Press Name 4 Enter the new Group name up to 16 characters using the LCD and then press OK How to change the stored name To change a character press d or c to position the cursor to highlight the incorrect character and then press Enter the new character 5 Press OK 6 Press Related Information Set up...

Page 262: ...g Group Delete a Broadcasting Group Related Models MFC L8690CDW MFC L8900CDW MFC L9570CDW 1 Press Fax Address Book Edit Delete 2 Swipe up or down or press a or b to display the Group you want and then press the Group name 3 Press OK 4 Press Related Information Set up Groups for Broadcasting 255 ...

Page 263: ... then press the Group name 3 Swipe up or down or press a or b to display the Add Delete option and then press Add Delete 4 Swipe up or down or press a or b to display the number you want to add or delete 5 Do the following for each number you want to change To add a number to the Group press the check box of the number to add a check mark To delete a number from the Group press the check box of th...

Page 264: ...red in 960555 stored in MFC L8690CDW MFC L8900CDW MFC L9570CDW Address Book Brother 1 Address Book Brother 2 You can use them both to dial 01632 960555 by using the following procedure 1 Press Fax Address Book 2 Swipe up or down or press a or b to display the number of Brother 1 3 Press the number 4 Press Apply 5 Press Address Book 6 Press OK 7 Swipe up or down or press a or b to display the numbe...

Page 265: ... Services and External Devices Telephone Services and External Devices Use BT Call Sign Set the Telephone Line Type External TAD Telephone Answering Device External and Extension Telephones Multi line Connections PBX 258 ...

Page 266: ...le distinctive ringing function allowing you to dedicate a second telephone number on the same telephone line just for receiving faxes This feature is available only in the U K You can switch BT Call Sign Off temporarily then turn it back on When you get a new fax number make sure you reset this function This machine will automatically answer incoming calls that use your new fax number When you se...

Page 267: ...feature is available only in the U K This feature will only work with your external phone 1 Press Settings All Settings Fax Miscellaneous BT Call Sign If your machine displays the All Settings menu on the Home screen skip the Settings menu 2 Press On or Off 3 Press If you turn off BT Call Sign the receive mode stays in Manual mode You will need to set the receive mode again Related Information Use...

Page 268: ...chine displays the All Settings menu on the Home screen skip the Settings menu 2 Press Normal PBX or ISDN 3 If you selected PBX do the following steps a Press On or Always If you select On the machine dials a prefix number before the fax number only when R is pressed If you select Always the machine always dials a prefix number before the fax number b Press Dial Prefix c Enter the prefix number us...

Page 269: ...access to an outside line or transfer calls to another extension To use this feature press the button in the table Applicable Models To use the machine s recall feature MFC L8690CDW MFC L8900CDW MFC L9570CDW R Program a press of the button in the table as part of a number stored in the Address Book One Touch Dial and Speed Dial in some models When programming the Address Book number One Touch Dial...

Page 270: ...e LCD will show Telephone The external TAD must answer within four rings we recommend setting it to two rings This is because your machine cannot hear the CNG tones until the external TAD has picked up the call The sending machine will send CNG tones for only eight to ten seconds longer We do not recommend using the toll saver feature on your external TAD if it needs more than four rings to activa...

Page 271: ...ated Models MFC L8690CDW MFC L8900CDW MFC L9570CDW 1 Set your external TAD to one or two rings The machine s Ring Delay setting does not apply 2 Record an outgoing message on your external TAD 3 Set the TAD to answer calls 4 Set the Receive Mode on your machine to External TAD Related Information External TAD Telephone Answering Device 264 ...

Page 272: ...or fax tones 2 Limit your speaking to 20 seconds 3 End your 20 second message by giving your Remote Activation Code for people sending manual faxes For example After the beep leave a message or press 51 and Start to send a fax NOTE We recommend beginning your OGM with an initial 5 second silence because the machine cannot hear fax tones over a loud voice You may try leaving out this pause but if y...

Page 273: ...nal and Extension Telephones External and Extension Telephones Connect an External or Extension Telephone Operation from External and Extension Telephones Use Extension Telephones If You Use a Non Brother Cordless External Handset Use the Remote Codes 266 ...

Page 274: ... Telephone Related Models MFC L8690CDW MFC L8900CDW MFC L9570CDW You can connect a separate telephone to your machine as shown in the diagram below 1 2 Example for U K 1 Extension telephone 2 External telephone Please make sure you use an external telephone with a cable no more than three metres long Related Information External and Extension Telephones 267 ...

Page 275: ... you press the Remote Activation Code 51 the machine starts to receive the fax If the machine answers a voice call and pseudo double rings for you to take over you can take the call at an extension telephone by pressing the Remote Deactivation Code 51 If you answer a call and no one is on the line You should assume that you re receiving a manual fax Press 51 and wait for the chirp or until the LCD...

Page 276: ...ster slave configuration see figure 2 In this configuration the machine can always detect whether a telephone is in use Thus it will not attempt to seize the line during that time This is known as telephone off hook detection The inadvisable configuration is shown in figure 1 and the recommended master slave configuration is shown in figure 2 This new connection configuration can be arranged by co...

Page 277: ...DW MFC L8900CDW MFC L9570CDW If your non Brother cordless telephone is connected to the telephone line cord and you typically carry the cordless handset elsewhere it is easier to answer calls during the Ring Delay If you let the machine answer first you must go to the machine so you can press Pickup or Tel R to transfer the call to the cordless handset Related Information External and Extension Te...

Page 278: ...e Models To make the machine receive the fax MFC L8690CDW MFC L8900CDW MFC L9570CDW Fax Start and then Receive Remote Deactivation Code If you receive a voice call and the machine is in F T mode it will start to sound the F T ring fast double ring after the initial ring delay If you pick up the call on an extension telephone you can turn the F T ring off by pressing 51 make sure you press this bet...

Page 279: ...t remote codes using the numbers 0 9 1 Press Settings All Settings Fax Setup Receive Remote Codes If your machine displays the All Settings menu on the Home screen skip the Settings menu 2 Do one of the following To change the Remote Activation Code press Act Code Enter the new code and then press OK To change the Remote Deactivation Code press Deact Code Enter the new code and then press OK If yo...

Page 280: ...nit to the last line on the system This prevents the machine being activated each time the system receives telephone calls If all incoming calls will be answered by a switchboard operator we recommend setting the Receive Mode to Manual We cannot guarantee that your machine will operate correctly under all circumstances when connected to a PBX Any difficulties with sending or receiving faxes should...

Page 281: ...Fax Fax Reports Fax Reports The Transmission Verification Report and the Fax Journal are available to confirm the results of fax transmission Print a Transmission Verification Report Print a Fax Journal 274 ...

Page 282: ...only Prints a report if your fax is unsuccessful due to a transmission error Error only is the factory setting Error only Image Prints a report if your fax is unsuccessful due to a transmission error A portion of the fax s first page appears on the report Off Your Brother machine does not print any reports after sending faxes 1 Press Settings All Settings Fax Report Setting XMIT Report If your mac...

Page 283: ...es full with 200 log data before the time you selected has passed the machine will print the Journal early and then erase all jobs from the memory If you want an extra report before it is due to print you can print it without erasing the log data from the memory Every 50 Faxes The machine will print the Journal when the machine has stored 50 reception and transmission log data 3 If you selected ev...

Page 284: ...Home Fax PC FAX PC FAX PC FAX for Windows PC FAX for Macintosh 277 ...

Page 285: ...Home Fax PC FAX PC FAX for Windows PC FAX for Windows PC FAX Overview Windows Send a Fax Using PC FAX Windows Receive Faxes on Your Computer Windows 278 ...

Page 286: ... PC FAX Overview Windows PC FAX Overview Windows Reduce paper consumption and save time by using Brother s PC FAX software to send faxes directly from your machine Configure PC FAX Windows Configure your PC Fax Address Book Windows 279 ...

Page 287: ...s and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Setup Sending The PC FAX Setup dialog box appears 2 Do one of the following Click the User Information tab and then type your user information in the fields Each Microsoft account can have its own customised User Information screen for custom fax headers and...

Page 288: ...Related Information PC FAX Overview Windows 281 ...

Page 289: ... groups to personalise your Brother Address Book Add a Member to your PC FAX Address Book Windows Create a Group in your PC FAX Address Book Windows Edit Member or Group Information in your PC FAX Address Book Windows Delete a Member or Group in your PC FAX Address Book Windows Export your PC FAX Address Book Windows Import Information to your PC FAX Address Book Windows 282 ...

Page 290: ...her PC Fax software 1 Do one of the following Windows 7 Click Start All Programs Brother Brother Utilities Click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC ...

Page 291: ...3 Type the member s information in the corresponding fields Only the Name field is required 4 Click OK Related Information Configure your PC Fax Address Book Windows 284 ...

Page 292: ... Do one of the following Windows 7 Click Start All Programs Brother Brother Utilities Click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navig...

Page 293: ...le Names field select each name you want to include in the group and then click Add Members added to the group appear in the Group Members box 5 When finished click OK Each group can contain up to 50 members Related Information Configure your PC Fax Address Book Windows 286 ...

Page 294: ...es Click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send The Address Book dialog box appears 2 Se...

Page 295: ...k the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send The Address Book dialog box appears 2 Select th...

Page 296: ...n bar and then click Address Book Send Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send The Address Book dialog box appears 2 Click the File menu and then select Export 3 Select one of the following Text The Select Items dialog box appears G...

Page 297: ...CII file under the Divide Character section select the Tab or Comma option to separate the data fields 6 Click OK 7 Browse to the folder on your computer where you want to save the data type the file name and then click Save Related Information Configure your PC Fax Address Book Windows 290 ...

Page 298: ...ies Click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send The Address Book dialog box appears 2 C...

Page 299: ...xt file 5 If you are importing an ASCII file under the Divide Character section select the Tab or Comma option to separate the data fields 6 Click OK 7 Browse to the folder where you want to import the data type the file name and then click Open Related Information Configure your PC Fax Address Book Windows 292 ...

Page 300: ...wing methods Click the numbers on the dial pad to type the number and then click Add Send Address If you select the Dial Restriction check box a confirmation dialog box will appear for you to re type the fax number using the keyboard This feature helps to prevent transmissions to the wrong destination Click the Address Book button and then select a member or group from the Address Book If you make...

Page 301: ...Receive Faxes on Your Computer Windows Receive Faxes on Your Computer Windows Use Brother s PC FAX software to receive faxes on your computer screen them and print only those faxes you want Receive Faxes Using PC FAX Receive Windows 294 ...

Page 302: ... you turn off your computer your machine will continue to receive and store faxes in your Brother machine s memory The machine s LCD will display the number of stored faxes received When you start this application the software will transfer all received faxes to your computer at once You can enable the Backup Print option if you want the machine to print a copy of the fax before the fax is sent to...

Page 303: ...tart All Programs Brother Brother Utilities Click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Receive Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Receive 2 Confirm the messa...

Page 304: ...eive window appears 2 Click Settings 3 Configure these options as needed Preferences Configure to start PC FAX Receive automatically when you start Windows Save Configure the path to save PC FAX files and select the received document format Upload to Configure the path to the SharePoint server and select the option to upload automatically or manually available only for Administrators Device Select...

Page 305: ...Related Information Run Brother s PC FAX Receive on Your Computer Windows 298 ...

Page 306: ...achine following the instructions for a network user then the machine should already be configured for your network 1 Double click the PC Fax Receive Ready icon in your computer task tray The PC FAX Receive window appears 2 Click Settings 3 Click Device Add 4 Select the appropriate connection method Select your machine from the automatic search results below Connected Brother machines will be disp...

Page 307: ... computer name that will appear on the machine s LCD type the new name in the Enter your PC display name Max 15 Characters field 6 Click OK Related Information Run Brother s PC FAX Receive on Your Computer Windows 300 ...

Page 308: ...ted Models MFC L8690CDW MFC L8900CDW MFC L9570CDW Receiving Status Icon Indicated Status Standby mode No unread messages Receiving messages Messages received Unread messages 1 Double click the PC Fax Receive Ready icon in your computer task tray The PC FAX Receive window appears 2 Click any faxes in the list to view them 3 When finished click in the right top corner of the window to close it 301 ...

Page 309: ...Receive is active and the PC Fax Receive Ready icon will remain in your computer task tray To close PC FAX Receive click the icon in the computer task tray and click Close Related Information Receive Faxes Using PC FAX Receive Windows 302 ...

Page 310: ...intosh PC FAX for Macintosh Use Brother s PC FAX software to send faxes directly from your Macintosh without printing them This feature helps reduce your paper consumption and save time Send Faxes from Your Application Macintosh 303 ...

Page 311: ...is colour and the receiving fax machine supports colour faxes 1 Create a document in a Macintosh application 2 From an application such as Apple TextEdit click the File menu and then select Print 3 Click the application pop up menu and then select the Send Fax option 4 Click the Output pop up menu and then select the Facsimile option 5 Type a fax number in the Input Fax Number field and then click...

Page 312: ...click the Add button after entering the first fax number and type the next fax number The destination fax numbers will be listed in the Destination Fax Numbers field 6 Click Print to send the fax Related Information PC FAX for Macintosh 305 ...

Page 313: ... You can print photos directly from digital camera media or a USB flash drive Supported file types are PDF JPEG TIFF XPS and PRN Compatible USB Flash Drives Print Data Directly from a USB Flash Drive or Digital Camera Supporting Mass Storage Create a PRN File for Direct Printing Windows 306 ...

Page 314: ...B mass storage standard Other USB devices are not supported Compatible USB Flash Drives USB Class USB Mass Storage Class USB Mass Storage Sub Class SCSI or SFF 8070i Transfer protocol Bulk transfer Only Format 1 FAT12 FAT16 FAT32 exFAT Sector size Max 4096 Byte Encryption Encrypted devices are not supported Related Information Print Data Directly from a USB Flash Drive 1 NTFS format is not support...

Page 315: ...0CDW 1 Connect your USB flash drive or digital camera to the USB direct interface The Touchscreen will automatically display the USB menu to confirm the USB flash drive or digital camera is correctly connected If an error occurs the USB menu will not appear on the Touchscreen When the machine is in Deep Sleep mode the Touchscreen does not display any information even if you connect a USB flash dri...

Page 316: ... 5 Select the print settings you want to change Paper Type Paper Size Multiple Page Orientation 2 sided Collate Tray Use Print Quality PDF Option Depending on the file type some of these settings may not appear 6 Press OK 7 Enter the number of copies you want 8 Press Mono Start or Colour Start to print the data 9 Press IMPORTANT DO NOT remove the USB flash drive or digital camera from the USB dire...

Page 317: ...our model and then select the print to file option 3 Complete your print operation 4 Enter the required information to save the file If the computer prompts you to enter a file name only you can also specify the folder where you want to save the file by typing the directory name for example C Temp FileName prn If a USB flash drive is connected to your computer you can save the file directly to the...

Page 318: ...Supported Basic Network Features Network Management Software and Utilities Additional Methods of Configuring Your Brother Machine for a Wireless Network Advanced Network Features Technical Information for Advanced Users 311 ...

Page 319: ... models Yes Yes PC Fax Receive Available only for certain models Yes BRAdmin Light Yes Yes BRAdmin Professional 3 Yes Yes Web Based Management Yes Yes Yes Remote Setup Available only for certain models Yes Yes Status Monitor Yes Yes Driver Deployment Wizard Yes Yes Vertical Pairing Available only for certain models Yes Go to your model s Downloads page on the Brother Solutions Center at support br...

Page 320: ...gement Software and Utilities Configure and change your Brother machine s network settings using a management utility Learn about Network Management Software and Utilities Change Machine Settings from Your Computer Change Machine Settings Using Web Based Management 313 ...

Page 321: ... and device settings and update device firmware from a Windows computer on your LAN BRAdmin Professional 3 can also log activity of Brother devices on your network and export the log data For users who want to monitor locally connected machines install the Print Auditor Client software on the client computer This utility allows you to use BRAdmin Professional 3 to monitor machines that are connect...

Page 322: ... a Wireless Network Configure Your Machine for a Wireless Network Configure Your Machine for a Wireless Network Using the One Push Method of Wi Fi Protected Setup WPS Configure Your Machine for a Wireless Network Using the PIN Method of Wi Fi Protected Setup WPS Configure Your Machine for a Wireless Network Using the Machine s Control Panel Setup Wizard Configure Your Machine for a Wireless Networ...

Page 323: ...e to these factors wireless may not be the best method of connection for all types of documents and applications If you are printing large files such as multi page documents with mixed text and large graphics you may want to consider selecting wired Ethernet for faster data transfer supported models only or USB for the fastest throughput speed Although the Brother machine can be used in both a wir...

Page 324: ...does not appear do the following Windows 7 Go to Computer Double click the CD DVD icon and then double click start exe Windows 8 and Windows 10 Click the File Explorer icon on the taskbar and then go to Computer This PC Double click the CD DVD icon and then double click start exe If the User Account Control screen appears click Yes 3 Choose Wireless Network Connection Wi Fi and then click Next 4 F...

Page 325: ... 2 When Enable WLAN appears press Yes This will start the wireless setup wizard To cancel press No 3 When the Touchscreen displays Start WPS on your wireless access point router then press OK press the WPS button on your wireless access point router Then press OK on your machine Your machine will automatically detect your wireless access point router and try to connect to your wireless network If ...

Page 326: ...thod to configure your wireless network settings The PIN Method is one of the connection methods developed by the Wi Fi Alliance By submitting a PIN created by an Enrollee your machine to the Registrar a device that manages the wireless LAN you can set up the wireless network and security settings For more information on how to access WPS mode see the instructions provided with your wireless acces...

Page 327: ... as the Registrar For example http 192 168 1 2 5 Go to the WPS settings page and type the PIN and then follow the on screen instructions The Registrar is usually the wireless LAN access point router The settings page will differ depending on the brand of wireless LAN access point router For more information see the instructions supplied with your wireless LAN access point router If you are using a...

Page 328: ...d software package use the Brother installation disc 7 Select your machine and click Next 8 Type the PIN displayed on the machine s LCD and then click Next 9 Windows 7 Select your network and then click Next 10 Click Close If your wireless device is connected successfully the machine s LCD displays Connected You have completed the wireless network setup To install drivers and software necessary fo...

Page 329: ...you cannot continue the wireless setup How can I find this information a Check the documentation provided with your wireless access point router b The initial SSID could be the manufacturer s name or the model name c If you do not know the security information please consult the router manufacturer your system administrator or your Interner provider 2 Press Settings All Settings Network WLAN Setup...

Page 330: ...are necessary for operating your device insert the Brother installation disc into your computer or go to your model s Downloads page on the Brother Solutions Center at support brother com Related Information Additional Methods of Configuring Your Brother Machine for a Wireless Network How to Enter Text on Your Brother Machine Wireless LAN Report Error Codes 323 ...

Page 331: ...e first WEP key only 2 Press Settings All Settings Network WLAN Setup Wizard If your machine displays the All Settings menu on the Home screen skip the Settings menu 3 When Enable WLAN appears press Yes This will start the wireless setup wizard To cancel press No 4 The machine will search for your network and display a list of available SSIDs Swipe up or down or press a or b to display New SSID Pr...

Page 332: ...ur device insert the Brother installation disc into your computer or go to your model s Downloads page on the Brother Solutions Center at support brother com Related Information Additional Methods of Configuring Your Brother Machine for a Wireless Network I Cannot Complete the Wireless Network Setup Configuration How to Enter Text on Your Brother Machine Wireless LAN Report Error Codes 325 ...

Page 333: ... Check and record the current wireless network settings Network Name SSID Communication Mode Authentication Method Encryption Mode User ID Password Infrastructure LEAP CKIP EAP FAST NONE AES TKIP EAP FAST MS CHAPv2 AES TKIP EAP FAST GTC AES TKIP PEAP MS CHAPv2 AES TKIP PEAP GTC AES TKIP EAP TTLS CHAP AES TKIP EAP TTLS MS CHAP AES TKIP EAP TTLS MS CHAPv2 AES TKIP EAP TTLS PAP AES TKIP EAP TLS AES T...

Page 334: ...P Depending on your Authentication method the Inner Authentication method selections differ Select the encryption type TKIP AES or AES Select the verification method No Verification CA or CA Server ID If you selected the CA Server ID option enter the server ID user ID and password if required and then press OK for each option For other selections enter the user ID and Password and then press OK fo...

Page 335: ... Wireless LAN Report Error Codes 328 ...

Page 336: ...iguring Your Brother Machine for a Wireless Network Use Wi Fi Direct Use Wi Fi Direct Print or Scan from Your Mobile Device Using Wi Fi Direct Configure Your Wi Fi Direct Network I Cannot Complete the Wireless Network Setup Configuration 329 ...

Page 337: ...tion using the one push or PIN Method of Wi Fi Protected Setup WPS You can also configure a wireless network by manually setting an SSID and password Your Brother machine s Wi Fi Direct feature supports WPA2 security with AES encryption 2 1 1 Mobile device 2 Your Brother machine Although the Brother machine can be used in both a wired and wireless network only one connection method can be used at ...

Page 338: ...s from your machine s control panel Wi Fi Direct Network Configuration Overview Configure Your Wi Fi Direct Network Using the One Push Method Configure Your Wi Fi Direct Network Using the One Push Method of Wi Fi Protected Setup WPS Configure Your Wi Fi Direct Network Using the PIN Method Configure Your Wi Fi Direct Network Using the PIN Method of Wi Fi Protected Setup WPS Configure Your Wi Fi Dir...

Page 339: ...n Yes Go to Step 4 No See Related Information Configure Your Wi Fi Direct Network Manually 4 Does your mobile device support one push configuration for Wi Fi Protected Setup WPS Option Description Yes See Related Information Configure Your Wi Fi Direct Network Using the One Push Method of Wi Fi Protected Setup WPS No See Related Information Configure Your Wi Fi Direct Network Using the PIN Method ...

Page 340: ...or instructions when Activate Wi Fi Direct on other device Then Press OK appears on the machine s LCD Press OK on your machine This will start the Wi Fi Direct setup To cancel press 3 Do one of the following When your Brother machine is the Group Owner G O connect your mobile device to the machine directly When your Brother machine is not the G O it displays available device names with which to co...

Page 341: ...ys the All Settings menu on the Home screen skip the Settings menu 2 Press On 3 Swipe up or down or press a or b to select the Push Button option Press Push Button 4 Activate your mobile device s WPS one push configuration method see your mobile device s user s guide for instructions when Activate Wi Fi Direct on other device Then Press OK appears on the machine s LCD Press OK on your Brother mach...

Page 342: ...t from your mobile device When PIN Code appears enter the PIN displayed on your mobile device in the machine Press OK to complete the setup If the PIN is displayed on your Brother machine enter the PIN in your mobile device When your Brother machine is not the G O it displays available device names with which to configure a Wi Fi Direct network Select the mobile device you want to connect to Searc...

Page 343: ...ss On 3 Swipe up or down or press a or b to select the PIN Code option Press PIN Code 4 When Activate Wi Fi Direct on other device Then Press OK appears activate your mobile device s WPS PIN configuration method see your mobile device s user s guide for instructions and then press OK on your Brother machine This will start the Wi Fi Direct setup To cancel press 5 The machine will wait for a connec...

Page 344: ...gs Network Wi Fi Direct Manual If your machine displays the All Settings menu on the Home screen skip the Settings menu 2 The machine will display the SSID name and Password for two minutes Go to your mobile device s wireless network settings screen select the SSID name and then enter the password 3 If your mobile device connects successfully the machine s LCD displays Connected You have completed...

Page 345: ...ort Configure Your Mail Server Settings Using Web Based Management Configure the Brother Machine for Email or Internet Fax I Fax I Fax Options Use the Send Fax to Server Feature Print the WLAN Report Configure and Operate LDAP Search Synchronize Time with the SNTP Server Using Web Based Management 338 ...

Page 346: ...one minute and try printing it again You can find your machine s settings such as the IP address subnet mask node name and MAC Address on the report for example IP address 192 168 0 5 Subnet mask 255 255 255 0 Node name BRN000ca0000499 MAC Address 00 0c a0 00 04 99 1 Press Settings All Settings Print Reports Network Configuration If your machine displays the All Settings menu on the Home screen sk...

Page 347: ...r mail server 1 Start your web browser 2 Type http machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click the Protocol menu in the left navigation bar 6 In the POP3 IMAP4 SMTP field click Advanced Set...

Page 348: ...341 ...

Page 349: ...st enter the full path of the mail folder using single byte characters only and then enter Inbox for the root mail folder 9 When finished click Submit The Test Send Receive E mail Configuration dialog box appears 10 Follow the instructions in the dialog box to test the current settings Related Information Advanced Network Features 342 ...

Page 350: ...u are already using your machine on your network the machine s IP address has been configured correctly Email address SMTP POP3 IMAP4 server address port Authentication method Encryption method Server Certificate Verification Mailbox name and password If you are unsure of any of these items contact your system administrator Related Information Advanced Network Features Fax Using the Internet I Fax...

Page 351: ...Documents sent via the machine will be converted into a TIFF F format automatically If you want to send and receive messages to and from your machine your computer s email application must support Multipurpose Internet Mail Extensions MIME 2 4 4 4 3 3 1 1 Sender 2 Internet 3 Receiver 4 Email server I Fax supports sending and receiving documents in Letter or A4 format and in monochrome only MFC L86...

Page 352: ...as the receiver s location structure of the LAN and how busy the circuit such as the Internet is may cause the system to take a longer time than usual to send an error mail When sending confidential documents we recommend using standard phone lines instead of the Internet due to its low level of security If the receiver s mail system is not MIME compatible you cannot use I Fax to send documents If...

Page 353: ...re sending your I Fax use the control panel Web Based Management or Remote Setup to configure the following optional items E mail Subject E mail Message Size Limit Request Delivery Notification Send If you are unsure of any of these items contact your system administrator Related Information Configure the Brother Machine for Email or Internet Fax I Fax Forward Received Email and Fax Messages 346 ...

Page 354: ...ent 2 Do one of the following If Fax Preview is set to Off press Fax If Fax Preview is set to On press Fax and then press Sending Faxes 3 To change the fax sending settings press Options 4 Swipe up or down or press a or b to scroll through the fax settings When the setting you want appears press it and select your preference When you have finished changing settings press OK If the OK button is dis...

Page 355: ...mmend using the control panel or Web Based Management to configure the following optional items Auto Polling Polling Frequency Print Mail Header Delete Read Receive Error Mail Send Delivery Notification Receive There are two ways you can receive email messages POP3 IMAP4 receiving at regular intervals POP3 IMAP4 receiving manually initiated When using POP3 IMAP4 receiving the machine polls your em...

Page 356: ...ll be stored for a certain period of time If the received mail is not in a plain text format or an attached file is not in the TIFF F format the error message ATTACHED FILE FORMAT NOT SUPPORTED will be printed If the received mail is too large the error message E MAIL FILE TOO LARGE will be printed If Delete Read Receive Error Mail is On default then the error mail will be deleted from the email s...

Page 357: ...W MFC L8900CDW MFC L9570CDW 1 Press Settings All Settings Network E mail IFAX Manual Receive If your machine displays the All Settings menu on the Home screen skip the Settings menu 2 Press Yes to confirm 3 The LCD displays Receiving and your machine will print the data from the email server Related Information Configure the Brother Machine for Email or Internet Fax I Fax 350 ...

Page 358: ...ou will receive an email in your email application The incoming I Fax is attached to an email message that notifies you in its Subject line that your email server has received an I Fax You can either wait for your Brother machine to poll the email server or you can manually poll the email server to receive the incoming data Related Information Configure the Brother Machine for Email or Internet Fa...

Page 359: ...he All Settings menu on the Home screen skip the Settings menu 2 Enter the recipient s fax number or email address using the Touchscreen 3 Do one of the following Press Manual to enter the forwarding fax number up to 20 characters using the LCD Press OK Press Address Book Swipe up or down or press a or b to scroll until you find the fax number or email address where you want your faxes to be forwa...

Page 360: ...ver Use the Brother machine s control panel or Web Based Management to configure the following items Relay Broadcast Function Set the Relay Broadcast Function to On Relay Domain Configure your machine s domain name on the machine that will broadcast the document to the conventional fax machine If you wish to use your machine as a relay broadcast device you must specify the trusted domain name the ...

Page 361: ...Related Information Configure the Brother Machine for Email or Internet Fax I Fax Relay Broadcast from Your Brother Machine Relay Broadcast from Your Computer 354 ...

Page 362: ... Preview is set to Off press Fax If Fax Preview is set to On press Fax and then press Sending Faxes 3 Press Options 4 Swipe up or down or press a or b to display the Broadcasting option 5 Press Broadcasting 6 Press Add Number 7 You can add email addresses to the broadcast in the following ways Press Add Number and press enter the email address and press OK Press Add from Address book Press the che...

Page 363: ...If your machine displays press 8 Press Fax Start Related Information Relay Broadcast 356 ...

Page 364: ...an email to a conventional fax machine the method of entering the fax machine s fax number will vary depending on the mail application you are using 1 In your email application create a new mail message and type the email address of the relay machine and fax number of the first fax machine in the TO box The following is an example of how to enter the email address and fax number UKFAX brother co u...

Page 365: ...Home Network Advanced Network Features I Fax Options I Fax Options Internet Fax I Fax Verification Mail I Fax Error Mail Configure the Brother Machine for Email or Internet Fax I Fax 358 ...

Page 366: ...I Fax or email was received and processed Verification Mail for receiving allows you to transmit a default report back to the sending station after successfully receiving and processing an I Fax or email To use this feature set the Notification options in the Setup Mail RX and Setup Mail TX options of your Brother machine s control panel menu Related Information I Fax Options Enable Send Notificat...

Page 367: ...ion If your machine displays the All Settings menu on the Home screen skip the Settings menu 2 Select On or Off to enable or disable the Send Notification feature When Send Notification is On the fax includes an additional field named Message Disposition Notification MDN that contains message delivery information By default Send Notification is set to Off Your fax recipient s machine must support ...

Page 368: ...on the operation requested by the sender Example SUCCESS Received From Mail Address Receive Notification MDN When Receive Notification is MDN a report to indicate successful reception and processing is sent back to the sender if the originating station sent a request confirmation to the MDN Message Disposition Notification field Receive Notification Off When Receive Notification is Off all forms o...

Page 369: ...ll send an error message back to the Brother machine and the error message will be printed If there is an error while receiving an I Fax an error message will be printed for example The message being sent to the machine was not in a TIFF format To receive the error mail and have it print on your machine in Setup Mail RX switch the Header option to All or to Subject From To Related Information I Fa...

Page 370: ...stination fax number over standard phone lines When the Fax to Server feature is set to On all automatic fax transmissions from the machine will be sent to the fax server for fax transmission You can send a fax directly from the machine using the manual fax feature when the Send to Server feature is on MFC L8690CDW To use this function go to your model s Downloads page on the Brother Solutions Cen...

Page 371: ...fax server In most cases the syntax for the prefix is fax and the syntax for the suffix would be the domain name of the fax server email gateway The suffix must also include the symbol at the beginning of the suffix The prefix and the suffix information must be stored in the machine before you can use the Fax to server function Destination fax numbers can be saved in the address book or entered us...

Page 372: ...prefix suffix address for the fax server in your Brother machine 1 Press Settings All Settings Network Fax to Server If your machine displays the All Settings menu on the Home screen skip the Settings menu 2 Press Fax to Server 3 Press On 4 Press Prefix 5 Enter the prefix using the Touchscreen and then press OK 6 Press Suffix 7 Enter the suffix using the Touchscreen and then press OK 8 Press Relat...

Page 373: ...ate Fax to Server Related Models MFC L8690CDW MFC L8900CDW MFC L9570CDW 1 Place the document in the ADF or on the scanner glass 2 Enter the fax number 3 Press Fax Start The machine will send the message over a TCP IP network to the fax server Related Information Use the Send Fax to Server Feature 366 ...

Page 374: ...ys the All Settings menu on the Home screen skip the Settings menu 2 Press Yes The machine will print the WLAN Report 3 Press If the WLAN Report does not print check your machine for errors If there are no visible errors wait for one minute and then try to print the report again Related Information Advanced Network Features Wireless LAN Report Error Codes My Brother Machine Cannot Print Scan or PC...

Page 375: ...rk and security setting you entered may be incorrect Reconfirm the wireless network settings If you do not know this information ask your network administrator TS 04 The Authentication Encryption methods used by the selected wireless access point router are not supported by your machine Change the authentication and encryption method of the wireless access point router Your machine supports the fo...

Page 376: ...her Machine Cannot Print Scan or PC FAX Receive over the Network I Want to Check that My Network Devices are Working Correctly Configure Your Machine for a Wireless Network Using the One Push Method of Wi Fi Protected Setup WPS Configure Your Machine for a Wireless Network Using the PIN Method of Wi Fi Protected Setup WPS Configure Your Machine for a Wireless Network Using the Machine s Control Pa...

Page 377: ...the LDAP search to find fax numbers or email addresses The LDAP feature does not support simplified Chinese traditional Chinese or Korean The LDAP feature supports LDAPv3 The LDAP feature does not support SSL TLS DCP L8410CDW MFC L8690CDW To use this function go to your model s Downloads page on the Brother Solutions Center at support brother com to update your machine s firmware or the program in...

Page 378: ...bar LDAP Search LDAP Server Address Port The default port number is 389 Search Root Authentication Username This selection will be available depending on the authentication method used Password This selection will be available depending on the authentication method used If the LDAP server supports Kerberos authentication we recommend selecting Kerberos for the Authentication settings It provides s...

Page 379: ...time zone correctly on the control panel for Kerberos authentication 1 Press to search 2 Enter the initial characters for your search using the LCD 3 Press OK The LDAP search result will be shown on the LCD the icon appears before the fax number local or the email local address book search results If there is no match on the server or the email local address book the LCD displays Results cannot be...

Page 380: ...ne for authentication with the SNTP time server This is not the time displayed on the machine s LCD You can automatically or manually synchronize the machine s time with the Coordinated Universal Time UTC provided by the SNTP time server Configure Date and Time Using Web Based Management Configure the SNTP Protocol Using Web Based Management Change LDAP Configuration Using Web Based Management Per...

Page 381: ...er s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 3 No password is required by default Type a password if you have set one and then click 4 Click the Administrator tab 5 Click Date Time in the left navigation bar Select the time difference between your location and UTC from the Time Zone drop down list For example the time zone for Eastern Time in...

Page 382: ...ssword is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click the Protocol menu in the left navigation bar 6 Select the SNTP check box to activate the settings 7 Click Submit 8 Restart your Brother machine to activate the configuration 9 Next to the SNTP check box click Advanced Settings and follow the instructions below Option Description Status ...

Page 383: ... secondary SNTP server Primary SNTP Server Port Secondary SNTP Server Port Type the port number 1 65535 The secondary SNTP server port is used as a backup to the primary SNTP server port If the primary port is unavailable the machine will contact the secondary SNTP port Synchronization Interval Type the number of hours between server synchronization attempts 1 168 hours 10 Click Submit Related Inf...

Page 384: ...Home Network Technical Information for Advanced Users Technical Information for Advanced Users Gigabit Ethernet Wired Network Only Reset the Network Settings to the Factory Settings 377 ...

Page 385: ... you must set the machine s Ethernet link mode to Auto from the machine s control panel or Web Based Management web browser Use a straight through Category 5e or greater twisted pair cable When you connect the machine to a Gigabit Ethernet Network use the network devices complying with 1000BASE T Related Information Technical Information for Advanced Users Configure the Gigabit Ethernet Settings U...

Page 386: ... s IP address is the machine s IP address For example http 192 168 1 2 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click Wired 6 Click Ethernet in the left navigation bar 7 Select Auto from the Ethernet Mode drop down list 8 Click Submit 9 To enable the settings restart your machine You can confirm your settings by printing the ...

Page 387: ...d supported models only and wireless network settings to the factory settings You can also reset the print server to its factory settings using BRAdmin Light BRAdmin Professional 3 or Web Based Management 1 Press Settings All Settings Network Network Reset If your machine displays the All Settings menu on the Home screen skip the Settings menu 2 Machine will reboot after resetting Press OK for 2 s...

Page 388: ...Home Security Security Lock the Machine Settings Network Security Features 381 ...

Page 389: ...re turning on the machine s Access Lock make a careful note of your password If you forget the password you must reset all passwords stored in the machine by contacting your administrator or Brother customer service Setting Lock Overview Customisation of Your Machine 382 ...

Page 390: ... Setting Lock feature to block unauthorised access to machine settings When Setting Lock is set to On you cannot access the machine settings without entering the password Set the Setting Lock Password Change the Setting Lock Password Turn Setting Lock On Restrict Specific Machine Settings 383 ...

Page 391: ...2 Enter a four digit number for the password 3 Press OK 4 When the LCD displays Verify re enter the password 5 Press OK 6 Press MFC L8900CDW MFC L9570CDW 1 Press Admin Settings Password This password is also valid for other Admin Settings features and Web Based Management login 2 Type the password you want to use 8 to 32 characters and then press OK 3 When the LCD displays Verify retype the passwo...

Page 392: ... the Settings menu 2 Enter the current four digit password 3 Press OK 4 Enter a new four digit password 5 Press OK 6 When the LCD displays Verify re enter the password 7 Press OK 8 Press MFC L8900CDW MFC L9570CDW 1 Press Admin Settings 2 Type the current password and then press OK 3 Press Password 4 Type the current password again and then press OK 5 Type a new password you want to use 8 to 32 cha...

Page 393: ...ttings menu 2 Enter the current four digit password 3 Press OK To turn Setting Lock off press on the LCD enter the current four digit password and then press OK MFC L8900CDW MFC L9570CDW 1 Press Admin Settings 2 Type the current password and then press OK 3 Press Restriction Management Setting Lock On 4 When the machine prompts you to select the next step choose your selection To turn Setting Lock...

Page 394: ...Machine Settings Related Models MFC L8900CDW MFC L9570CDW 1 Press Admin Settings 2 Enter the current Administrator password and then press OK 3 Press Restriction Management Setting Lock Details 4 Choose the machine settings you want to restrict and then press OK 5 Press Related Information Setting Lock Overview 387 ...

Page 395: ...k 3 0 Use Active Directory Authentication Use LDAP Authentication Manage Your Network Machine Securely Using SSL TLS Manage Your Network Machine Securely Using IPsec Send or Receive an Email Securely Use IEEE 802 1x Authentication for a Wired or a Wireless Network Store Print Log to Network Customisation of Your Machine 388 ...

Page 396: ...security and encryption protocols available today These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorised access to the machine We recommend disabling the Telnet FTP server and TFTP protocols Accessing the machine using these protocols is not secure Related Information Network Security Features 389 ...

Page 397: ...stricting the functions available on your Brother machine Before Using Secure Function Lock 3 0 Configure Secure Function Lock 3 0 Using Web Based Management Scan Using Secure Function Lock 3 0 Configure Public Mode for Secure Function Lock 3 0 Additional Secure Function Lock 3 0 Features Register a new ID Card Using the Machine s Control Panel 390 ...

Page 398: ...Google Cloud Print and Brother iPrint Scan If you register users login names in advance the users do not need to enter their passwords when they use the print function Color Print Copy Scan Scan includes scan jobs sent via Brother iPrint Scan Send supported models only Receive supported models only USB Direct Print Scan to USB supported models only Web Connect supported models only Apps supported ...

Page 399: ...n the User List Restricted Functions field type a group name or user name 10 In the Print and the other columns select a check box to allow or clear a check box to restrict the function listed 11 To configure the maximum page count select the On check box in the Page Limits column and then type the maximum number in the Max Pages field 12 Click Submit 13 Click the User List menu in the left naviga...

Page 400: ...ing only users who have the Scan check box selected will be able to scan Using the Scan feature for restricted users To scan using the machine s control panel Restricted users must enter their PINs on the machine s control panel to access Scan mode To scan from a computer Restricted users must enter their PINs on the machine s control panel before scanning from their computers If the PIN is not en...

Page 401: ...1 Start your web browser 2 Type http machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 3 No password is required by default Type a password if you have set one and then click 4 Click the Administrator tab 5 Click the User Restriction Function menu in the left navigation bar 6 Select Secure Function Lock 7 Click Su...

Page 402: ...urrent page counter including User List Restricted Functions information as a CSV file Card ID NFC ID supported models only Click the User List menu and then type a users Card ID in the Card ID NFC ID field You can use your ID card for authentication Last Counter Record Click Last Counter Record if you want the machine to retain the page count after the counter has been reset Counter Auto Reset Cl...

Page 403: ...h the NFC symbol on the machine s control panel with a registered ID Card 2 Touch your user ID on the machine s control panel 3 Press Register Card 4 Touch a new ID Card to the NFC symbol The new ID Card s number is registered to the machine For the supported ID Card types go to the Brother Solutions Center at support brother com to see the FAQs Troubleshooting page 5 Press OK Related Information ...

Page 404: ...tication Use Active Directory Authentication Introduction to Active Directory Authentication Configure Active Directory Authentication Using Web Based Management Log On to Change the Machine Settings Using the Machine s Control Panel Active Directory Authentication 397 ...

Page 405: ... the email address from the Active Directory server based on your User ID when sending scanned data to an email server To use this feature select the On option for the Get Mail Address setting and LDAP kerberos authentication method Your email address will be set as the sender when the machine sends scanned data to an email server or as the recipient if you want to send the scanned data to your em...

Page 406: ...fter you log on to the machine your PC print jobs will be printed automatically This feature is available only for print data created by a Brother native printer driver Storage Fax RX Data Select this option to store incoming fax data You can print all incoming fax data after you log on to the machine Remember User ID Select this option to save your User ID Active Directory Server Address Type the...

Page 407: ...Related Information Use Active Directory Authentication 400 ...

Page 408: ...ol Panel Active Directory Authentication When Active Directory Authentication is enabled the machine s control panel will be locked until you enter your User ID and password on the machine s control panel 1 On the machine s control panel use the Touchscreen to enter your User ID and Password 2 Press OK 3 When authentication is successful the machine s control panel will be unlocked Related Informa...

Page 409: ...es Use LDAP Authentication Use LDAP Authentication Introduction to LDAP Authentication Configure LDAP Authentication Using Web Based Management Log On to Change the Machine Settings Using the Machine s Control Panel LDAP Authentication 402 ...

Page 410: ... Obtains the email address from the LDAP server based on your User ID when sending scanned data to an email server To use this feature select the On option for the Get Mail Address setting Your email address will be set as the sender when the machine sends scanned data to an email server or as the recipient if you want to send the scanned data to your email address When LDAP Authentication is enab...

Page 411: ...printed automatically This feature is available only for print data created by a Brother native printer driver Storage Fax RX Data Select this option to store incoming fax data You can print all incoming fax data after you log on to the machine Remember User ID Select this option to save your User ID LDAP Server Address Type the IP address or the server name for example ldap example com of the LDA...

Page 412: ... Control Panel LDAP Authentication When LDAP Authentication is enabled the machine s control panel will be locked until you enter your User ID and password on the machine s control panel 1 On the machine s control panel use the Touchscreen to enter your User ID and Password 2 Press OK 3 When authentication is successful the machine s control panel will be unlocked Related Information Use LDAP Auth...

Page 413: ...Manage Your Network Machine Securely Using SSL TLS Introduction to SSL TLS Certificates and Web Based Management Manage Your Network Machine Securely Using Web Based Management Manage Your Network Machine Securely Using BRAdmin Professional 3 Windows Print Documents Securely Using SSL TLS 406 ...

Page 414: ...sent over a local or wide area network LAN or WAN It works by encrypting data such as a print job sent over a network so anyone trying to capture it will not be able to read it SSL TLS can be configured on both wired and wireless networks and will work with other forms of security such as WPA keys and firewalls Related Information Manage Your Network Machine Securely Using SSL TLS Brief History of...

Page 415: ...Banking and you see https and the little padlock icon in the web browser you are using SSL SSL grew to work with additional applications such as Telnet printer and FTP software in order to become a universal solution for online security Its original design intentions are still being used today by many online retailers and banks to secure sensitive data such as credit card numbers customer records ...

Page 416: ...nauthorised users from reading data sent to the machine SSL s key selling point is that it can be used to print confidential data securely For example an HR department in a large company may be printing wage slips on a regular basis Without encryption the data contained on these wages slips can be read by other network users However with SSL TLS anyone trying to capture the data will see a confusi...

Page 417: ...sed Management Certificates and Web Based Management You must configure a certificate to manage your networked Brother machine securely using SSL TLS You must use Web Based Management to configure a certificate Supported Security Certificate Features Create and Install a Certificate Manage Multiple Certificates 410 ...

Page 418: ... Self signed certificate This print server issues its own certificate Using this certificate you can easily use the SSL TLS communication without creating or installing a different certificate from a CA Certificate from a Certificate Authority CA There are two methods for installing a certificate from a CA If you already have a certificate from a CA or if you want to use a certificate from an exte...

Page 419: ...es and Web Based Management Create and Install a Certificate Create and Install a Certificate Step by Step Guide for Creating and Installing a Certificate Create and Install a Self signed Certificate Create and Install a Certificate from a Certificate Authority CA Import and Export a CA Certificate 412 ...

Page 420: ... use a certificate from a Certificate Authority CA These are a brief summary of the actions required based on the option you choose Option 1 Self Signed Certificate 1 Create a self signed certificate using Web Based Management 2 Install the self signed certificate on your computer Option 2 Certificate from a CA 1 Create a Certificate Signing Request CSR using Web Based Management 2 Install the cer...

Page 421: ...Management Create and Install a Certificate Create and Install a Self signed Certificate Create and Install a Self signed Certificate Create a Self signed Certificate Install the Self signed Certificate for Windows users with Administrator Rights Import and Export the Self signed Certificate on your Brother Machine 414 ...

Page 422: ...s Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click the Security tab 6 Click Certificate 7 Click Create Self Signed Certificate 8 Enter a Common Name and a Valid Date The length of the Common Name is less than 64 bytes Enter an identifier such as an IP address node name or domain name to use when accessing this ma...

Page 423: ...rver The self signed certificate is created and saved in your machine s memory To use SSL TLS communication the self signed certificate must be installed on your computer Related Information Create and Install a Self signed Certificate 416 ...

Page 424: ... certificates 1 Do one of the following Windows 7 and Windows Server 2008 Click Start All Programs Windows 8 Right click the Internet Explorer icon on the taskbar Windows 10 and Windows Server 2016 Click Windows Accessories Windows Server 2012 and Windows Server 2012 R2 Click Internet Explorer and then right click the Internet Explorer icon that appears on the taskbar 2 Right click Internet Explor...

Page 425: ...4 Click Continue to this website not recommended 5 Click Certificate error and then click View certificates 6 Click Install Certificate 418 ...

Page 426: ...the Certificate Import Wizard appears click Next 8 Select Place all certificates in the following store and then click Browse 9 Select Trusted Root Certification Authorities and then click OK 10 Click Next 419 ...

Page 427: ...correct The fingerprint thumbprint is printed on the Network Configuration Report 13 Click OK The self signed certificate is now installed on your computer and SSL TLS communication is available Related Information Create and Install a Self signed Certificate 420 ...

Page 428: ...eate and Install a Self signed Certificate Import and Export the Self signed Certificate on your Brother Machine Import and Export the Self signed Certificate on your Brother Machine You can store the self signed certificates on your Brother machine and manage them by importing and exporting Import the Self signed Certificate Export the Self signed Certificate 421 ...

Page 429: ... http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Macintosh access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click...

Page 430: ...e the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Macintosh access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click the Security tab 6 Click Certificate 7 Click Export shown with ...

Page 431: ...f you already have a certificate from an external trusted CA you can store the certificate and private key on the machine and manage them by importing and exporting If you do not have a certificate from an external trusted CA create a Certificate Signing Request CSR send it to a CA for authentication and install the returned certificate on your machine Create a Certificate Signing Request CSR Inst...

Page 432: ...pe a password if you have set one and then click 4 Click the Network tab 5 Click the Security tab 6 Click Certificate 7 Click Create CSR 8 Type a Common Name required and add other information about your Organization optional Your company details are required so that a CA can confirm your identity and verify it to the outside world The length of the Common Name must be less than 64 bytes Enter an ...

Page 433: ...e certificate template to securely create the Client Certificate If you are creating a Client Certificate for an IEEE 802 1x environment with EAP TLS authentication we recommend using User for the certificate template For more information go to your model s page on the Brother Solutions Center at support brother com Related Information Create and Install a Certificate from a Certificate Authority ...

Page 434: ...he machine s IP address For example http 192 168 1 2 If you are using a Domain Name System or enable a NetBIOS name you can type another name such as SharedPrinter instead of the IP address For example http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Macintosh access...

Page 435: ...tificate Create and Install a Certificate from a Certificate Authority CA Import and Export the Certificate and Private Key Import and Export the Certificate and Private Key Store the certificate and private key on your machine and manage them by importing and exporting them Import a Certificate and Private Key Export the Certificate and Private Key 428 ...

Page 436: ...example http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Macintosh access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab ...

Page 437: ... If you enable a NetBIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Macintosh access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click the Security tab 6...

Page 438: ...Using SSL TLS Certificates and Web Based Management Create and Install a Certificate Import and Export a CA Certificate Import and Export a CA Certificate You can import export and store CA certificates on your Brother machine Import a CA Certificate Export a CA Certificate 431 ...

Page 439: ... name you can type another name such as SharedPrinter instead of the IP address For example http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Macintosh access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by...

Page 440: ...Printer instead of the IP address For example http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Macintosh access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one a...

Page 441: ...r Machine Self signed Certificate or Certificate Issued by a CA 6 CA Certificate 10 We recommend storing one less certificate than allowed reserving an empty spot in case of certificate expiration When a certificate expires import a new certificate into the reserved spot and then delete the expired certificate This ensures that you avoid configuration failure When you use HTTPS IPPS IEEE 802 1x or...

Page 442: ...mmon Name that you assigned to the certificate this could be your IP address node name or domain name 3 No password is required by default Type a password if you have set one and then click 4 You can now access the machine using HTTPS If you use the SNMPv3 protocol follow the steps below You can also change the SNMP settings by using BRAdmin Professional 3 5 Click the Network tab 6 Click Protocol ...

Page 443: ...2c read write access mode SNMPv3 read write access In this mode the print server uses version 3 of the SNMP protocol If you want to manage the print server securely use this mode When you use SNMPv3 read write access mode note the following You can use only BRAdmin Professional 3 or Web Based Management to manage the print server Except for BRAdmin Professional 3 all applications that use SNMPv1 v...

Page 444: ...dmin Professional 3 and Web Based Management together Use a different password in each group if you are managing a mixed group of older and newer print servers with BRAdmin Professional 3 This will ensure security is maintained on the newer print servers Older versions of BRAdmin refer to BRAdmin Professional older than Ver 2 80 and BRAdmin Light for Macintosh older than Ver 1 10 Older print serve...

Page 445: ...tBIOS name can be found in the Network Configuration Report For Macintosh access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click Protocol Make sure the IPP check box is selected If the IPP check box is not selected select the IPP check box and the...

Page 446: ...achine Securely Using IPsec Manage Your Network Machine Securely Using IPsec Introduction to IPsec Configure IPsec Using Web Based Management Configure an IPsec Address Template Using Web Based Management Configure an IPsec Template Using Web Based Management 439 ...

Page 447: ...When the devices start communicating using IPsec keys are exchanged using Internet Key Exchange IKE first and then the encrypted data is transmitted using the keys In addition IPsec has two operation modes the Transport mode and Tunnel mode The Transport mode is used mainly for communication between devices and the Tunnel mode is used in environments such as a Virtual Private Network VPN For IPsec...

Page 448: ...ype http machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click the Security tab 6 Click the IPsec menu in the left navigation bar 7 In the Status field enable or disable IPsec 8 Select Negotiation Mo...

Page 449: ... you select multiple check boxes the lower numbered check boxes have priority if the settings for the selected check boxes conflict 13 Click on the corresponding drop down list to select the Address Template that is used for the IPsec connection conditions To add an Address Template click Add Template 14 Click on the corresponding drop down list to select the IPsec Template that is used for the IP...

Page 450: ...ete an Address Template When an Address Template is in use it cannot be deleted 7 Click the Address Template that you want to create The IPsec Address Template appears 8 In the Template Name field type a name for the template up to 16 characters 9 Select a Local IP Address option to specify the IP address conditions for the sender IP Address Specify the IP address Select ALL IPv4 Address ALL IPv6 ...

Page 451: ... IP addresses for the IP address range If the starting and ending IP addresses are not standardized to IPv4 or IPv6 or the ending IP address is smaller than the starting address an error will occur IP Address Prefix Specify the IP address using CIDR notation For example 192 168 1 1 24 Because the prefix is specified in the form of a 24 bit subnet mask 255 255 255 0 for 192 168 1 1 the addresses 19...

Page 452: ...tab 5 Click the Security tab 6 Click IPsec Template in the left navigation bar The Template List appears displaying 10 IPsec Templates Click the Delete button to delete an IPsec Template When an IPsec Template is in use it cannot be deleted 7 Click IPsec Template that you want to create The IPsec Template screen appears The configuration fields differ based on the Use Prefixed Template and Interne...

Page 453: ...Related Information Manage Your Network Machine Securely Using IPsec IKEv1 Settings for an IPsec Template IKEv2 Settings for an IPsec Template Manual Settings for an IPsec Template 446 ...

Page 454: ...anage Your Network Machine Securely Using IPsec Configure an IPsec Template Using Web Based Management IKEv1 Settings for an IPsec Template IKEv1 Settings for an IPsec Template Template Name Type a name for the template up to 16 characters 447 ...

Page 455: ...ES AES CBC 128 or AES CBC 256 Hash Select MD5 SHA1 SHA256 SHA384 or SHA512 SA Lifetime Specify the IKE SA lifetime Type the time seconds and number of kilobytes KByte Encapsulating Security Protocol Select ESP AH or AH ESP ESP is a protocol for carrying out encrypted communication using IPsec ESP encrypts the payload communicated contents and adds additional information The IP packet is comprised ...

Page 456: ...s compromised the damage will be limited only to the messages that were encrypted using that key Select Enabled or Disabled Authentication Method Select the authentication method Select Pre Shared Key or Certificates Pre Shared Key When encrypting communication the encryption key is exchanged and shared beforehand using another channel If you selected Pre Shared Key for the Authentication Method t...

Page 457: ...anage Your Network Machine Securely Using IPsec Configure an IPsec Template Using Web Based Management IKEv2 Settings for an IPsec Template IKEv2 Settings for an IPsec Template Template Name Type a name for the template up to 16 characters 450 ...

Page 458: ...ceive open information that was generated using a random number and the secret key Select Group1 Group2 Group5 or Group14 Encryption Select DES 3DES AES CBC 128 or AES CBC 256 Hash Select MD5 SHA1 SHA256 SHA384 or SHA512 SA Lifetime Specify the IKE SA lifetime Type the time seconds and number of kilobytes KByte Encapsulating Security Protocol Select ESP ESP is a protocol for carrying out encrypted...

Page 459: ...and shared beforehand using another channel If you selected Pre Shared Key for the Authentication Method type the Pre Shared Key up to 32 characters Local ID Type ID Select the sender s ID type and then type the ID Select IPv4 Address IPv6 Address FQDN E mail Address or Certificate for the type If you select Certificate type the common name of the certificate in the ID field Remote ID Type ID Sele...

Page 460: ...Related Information Configure an IPsec Template Using Web Based Management 453 ...

Page 461: ...d Template Select Custom Internet Key Exchange IKE IKE is a communication protocol that is used to exchange encryption keys in order to carry out encrypted communication using IPsec To carry out encrypted communication for that time only the encryption algorithm that is necessary for IPsec is determined and the encryption keys are shared For IKE the encryption keys are exchanged using the Diffie H...

Page 462: ...lected in Internet Key Exchange IKE and ESP is selected in Protocol in Encapsulating Security The number of characters you can set differs depending on the setting you chose for Encryption in the Encapsulating Security section If the length of the specified code key is different than the selected encryption algorithm an error will occur DES 64 bits 8 bytes 3DES 192 bits 24 bytes AES CBC 128 128 bi...

Page 463: ...ext Encryption Select DES 3DES AES CBC 128 or AES CBC 256 Hash Select None MD5 SHA1 SHA256 SHA384 or SHA512 None can be selected only when ESP is selected in Protocol SA Lifetime Specify the IKE SA lifetime Type the time seconds and number of kilobytes KByte before the IPsec SA will expire Encapsulation Mode Select Transport or Tunnel Remote Router IP Address Specify the IP address IPv4 or IPv6 of...

Page 464: ... Features Send or Receive an Email Securely Send or Receive an Email Securely Configure Email Sending or Receiving Using Web Based Management Send an Email with User Authentication Send or Receive an Email Securely Using SSL TLS 457 ...

Page 465: ...is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click the Protocol menu in the left navigation bar 6 In the POP3 IMAP4 SMTP field click Advanced Settings and make sure the status of POP3 IMAP4 SMTP is Enabled 7 Configure the POP3 IMAP4 SMTP settings Confirm that the email settings are correct after configuration by sending a test email If you do ...

Page 466: ... email notification email reports and I Fax We recommend using Web Based Management to configure the SMTP authentication Email Server Settings You must configure your machine s SMTP authentication method to match the method used by your email server For details about your email server settings contact your network administrator or Internet Service Provider ISP To enable SMTP server authentication ...

Page 467: ...ve an email via an email server that requires secure SSL TLS communication To send or receive email via an email server that is using SSL TLS communication you must configure SMTP over SSL TLS POP3 over SSL TLS or IMAP4 over SSL TLS We recommend using Web Based Management to configure SSL TLS Verify Server Certificate Under SSL TLS if you choose SSL or TLS the Verify Server Certificate check box w...

Page 468: ...461 ...

Page 469: ...e Port value will be changed to match the protocol To change the port number manually type the port number after you choose SSL or TLS for the SSL TLS settings You must configure your machine s POP3 IMAP4 SMTP communication method to match the method used by your email server For details about your email server settings contact your network administrator or your ISP In most cases the secured webma...

Page 470: ... Wired or a Wireless Network Use IEEE 802 1x Authentication for a Wired or a Wireless Network What Is IEEE 802 1x Authentication Configure IEEE 802 1x Authentication for a Wired or a Wireless Network Using Web Based Management Web Browser IEEE 802 1x Authentication Methods 463 ...

Page 471: ...d for wired and wireless networks that limits access from unauthorised network devices Your Brother machine supplicant sends an authentication request to a RADIUS server Authentication server through your access point or HUB After your request has been verified by the RADIUS server your machine can access the network Related Information Use IEEE 802 1x Authentication for a Wired or a Wireless Netw...

Page 472: ...essional 3 Wired and wireless network Wireless setup wizard from the control panel Wireless network Wireless setup wizard on the installation disc Wireless network 1 Start your web browser 2 Type http machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 If you are using a Domain Name System or enable a NetBIOS name y...

Page 473: ...f the server certificate using the CA certificate that has been issued by the CA that signed the server certificate CA Cert ServerID The verification method to check the common name 1 value of the server certificate in addition to the CA reliability of the server certificate 7 When finished with configuration click Submit For wired networks After configuring connect your machine to the IEEE 802 1x...

Page 474: ...EAP is a version of EAP method developed by Cisco Systems Inc Microsoft Corporation and RSA Security PEAP creates an encrypted Secure Sockets Layer SSL Transport Layer Security TLS tunnel between a client and an authentication server for sending a user ID and password PEAP provides mutual authentication between the server and the client The Brother machine supports the following inner authenticati...

Page 475: ...work Store Print Log to Network Store Log to Network Overview Configure the Store Print Log to Network Settings Using Web Based Management Use the Store Print Log to Network s Error Detection Setting Use Store Print Log to Network with Secure Function Lock 3 0 468 ...

Page 476: ... over TCP IP allowing computers on a network to share files over an intranet or the Internet The following print functions are recorded in the print log Print jobs from your computer USB Direct Print Copy Received Fax supported models only Web Connect Print supported models only The Store Print Log to Network feature supports Kerberos authentication and NTLMv2 authentication You must configure the...

Page 477: ...entication protocol which allows devices or individuals to securely prove their identity to network servers using a single sign on NTLMv2 is the authentication method used by Windows to log into servers Auto If you select Auto NTLMv2 will be used to the authentication method Kerberos Select the Kerberos option to use Kerberos authentication only NTLMv2 Select the NTLMv2 option to use NTLMv2 authen...

Page 478: ...k Yes and then go to the next step To skip the test click No Your settings will be submitted automatically 10 The machine will test your settings 11 If your settings are accepted Test OK appears on the screen If Test Error appears check all settings and then click Submit to display the Test page again Related Information Store Print Log to Network 471 ...

Page 479: ...log cannot be stored to the server Even if you select the Cancel Print option your machine will print a received fax Ignore Log Print If you select the Ignore Log Print option the machine prints the documentation even if the print log cannot be stored to the server When the store print log function has recovered the print log is recorded as follows a If the log cannot be stored at the end of print...

Page 480: ...ck 3 0 When Secure Function Lock 3 0 is active the names of the registered users for copy Fax RX Web Connect Print and USB Direct Print if available are recorded in the Store Print Log to Network report When the Active Directory Authentication is enabled logged on user name will be recorded in the Store Print Log to Network report Related Information Store Print Log to Network 473 ...

Page 481: ...Home Mobile Web Connect Mobile Web Connect Brother Web Connect Google Cloud Print AirPrint Mobile Printing for Windows Mopria Print Service Brother iPrint Scan Near Field Communication NFC 474 ...

Page 482: ...er Web Connect Conditions for Using Brother Web Connect Set Up Brother Web Connect Scan and Upload Documents Using Brother Web Connect Download and Print Documents Using Brother Web Connect FaxForward to Cloud or E mail Outline Scan and Copy or Cut Parts of Your Documents Using Brother Web Connect NotePrint and NoteScan 475 ...

Page 483: ...g 3 Photos images documents and other files 4 Web Service To use Brother Web Connect your Brother machine must be connected to a network that has access to the Internet through either a wired or wireless connection For network setups that use a proxy server the machine must also be configured to use a proxy server If you are unsure of your network configuration check with your network administrato...

Page 484: ...ok A social networking service that also allows images to be uploaded and shared with other users URL www facebook com Evernote An online file storage and management service URL www evernote com Dropbox An online file storage sharing and synchronization service URL www dropbox com OneDrive An online file storage sharing and managing service URL onedrive live com Box An online document editing and ...

Page 485: ... the online services available only for certain models JPEG JPEG PDF TIFF 1 DOC XLS PPT formats are also available for downloading and printing images 2 For upload scanned images PDF includes Searchable PDF Signed PDF Secure PDF PDF A and High Compression PDF For Hong Kong Taiwan and Korea Brother Web Connect supports only file names written in English Files named in the local language will not be...

Page 486: ...Brother Web Connect Conditions for Using Brother Web Connect Brother Software Installation for Using Brother Web Connect Configure the Proxy Server Settings Using Your Brother Machine s Control Panel Configure the Proxy Server Settings Using Web Based Management 479 ...

Page 487: ...ter that has access to the Internet and has the Brother machine s software installed For Windows To install the Brother Software and configure the machine to be able to print over your wired or wireless network see the Quick Setup Guide included with your Brother machine For Macintosh To install the Brother Software go to your model s Downloads page on the Brother Solutions Center at support broth...

Page 488: ... server the following proxy server information must be configured on the machine Proxy server address Port number User Name Password 1 Press Settings All Settings Network Web Connect Settings Proxy Settings Proxy Connection On If your machine displays the All Settings menu on the Home screen skip the Settings menu 2 Press the option that you want to set and then enter the proxy server information ...

Page 489: ...acintosh Make sure that JavaScript and Cookies are always enabled in whichever browser you use 1 Start your web browser 2 Type http machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click the Protocol ...

Page 490: ...r Web Connect Brother Web Connect Setup Overview Create an Account for Each Online Service Before Using Brother Web Connect Apply for Brother Web Connect Access Register an Account on Your Brother Machine for Brother Web Connect Set Up Brother Web Connect for Brother CreativeCenter 483 ...

Page 491: ...count 1 User registration 2 Web Service 3 Obtain account Step 2 Apply for Brother Web Connect access Start Brother Web Connect access using a computer and obtain a temporary ID 1 Enter account information 2 Brother Web Connect application page 3 Obtain temporary ID Step 3 Register your account information on your machine so you can access the service you want to use Enter the temporary ID to enabl...

Page 492: ...reating an account log on and use the account once with a computer before using the Brother Web Connect feature Otherwise you may not be able to access the service using Brother Web Connect If you already have an account there is no need to create an additional account After you finish creating an account with the online service you want to use apply for Brother Web Connect access You do not need ...

Page 493: ...ur model name if not already selected Click Do More in the left navigation bar and then click Brother Web Connect Windows 8 1 Move your mouse to the lower left corner of the Start screen and click if you are using a touch based device swipe up from the bottom of the Start screen to bring up the Apps screen Click Brother Utilities and then click the drop down list and select your model name if not ...

Page 494: ...2 Select the service you want to use The actual screen may differ from the screen shown above 3 Follow the on screen instructions and apply for access When finished your temporary ID will appear 487 ...

Page 495: ...d for 24 hours 5 Close the web browser Now that you have a Brother Web Connect access ID you must register this ID on your machine and then use your machine to access the web service you want to use Related Information Set Up Brother Web Connect Register an Account on Your Brother Machine for Brother Web Connect 488 ...

Page 496: ...ct the service with which you want to register 5 Press the service name 6 If information regarding Brother Web Connect appears press OK 7 Press Register Delete Account 8 Press Register Account The machine will prompt you to enter the temporary ID you received when you applied for Brother Web Connect access 9 Press OK 10 Enter the temporary ID using the LCD 11 Press OK An error message will appear ...

Page 497: ...Related Information Set Up Brother Web Connect Apply for Brother Web Connect Access 490 ...

Page 498: ... for Brother CreativeCenter Brother Web Connect is set up to work with Brother CreativeCenter automatically No configuration is needed to create the calendars business cards posters and greeting cards available at www brother com creativecenter Brother CreativeCenter is not available in all countries Related Information Set Up Brother Web Connect 491 ...

Page 499: ... number of documents that can be uploaded refer to the respective service s website If you are a restricted Web Connect user due to the Secure Function Lock feature available for certain models you cannot upload the scanned data 1 Load your document 2 Swipe to display the Web option 3 Press Web You can also press Scan to Web If information regarding the Internet connection appears on the machine s...

Page 500: ...ount as a guest user you can view documents that the owner has made public that is documents with no viewing restrictions To download other users documents you must have access privileges to view the corresponding albums or documents If you are a restricted user for Web Connect due to the Secure Function Lock feature available for certain models you cannot download the data The Secure Function Loc...

Page 501: ...press OK Type the account name of the user whose documents you want to download and then press OK Depending on the service you may have to select the account name from a list 5 Press Download to Print 6 Select the album you want Some services do not require documents to be saved in albums For documents not saved in albums select Show Unsorted Photos or Show Unsorted Files to select documents Other...

Page 502: ...l appear on the LCD Read the information and then press OK 3 Press Print CreativeCenter Templates 4 Select the category you want 5 Select the category you want again 6 Select the file you want Enter the number of copies you want to print and then press OK Repeat this step until you have chosen all the files that you want to print 7 After you have selected all of the files you want to print press O...

Page 503: ... FaxForward to Cloud feature to automatically forward incoming faxes to your accounts with the available online services 1 1 Web Service Use the FaxForward to E mail feature to automatically forward incoming faxes to an inbox as email attachments Related Information Brother Web Connect Turn On FaxForward to Cloud or E mail Turn Off FaxForward to Cloud or E mail 496 ...

Page 504: ... display the Apps option 2 Press Apps If information regarding the Internet connection appears on the machine s LCD read the information and press OK If you want to display this information again press Yes Occasionally updates or announcements about Brother Web Connect s features will appear on the LCD Read the information and then press OK 3 Select FaxForward to Cloud E mail If information regard...

Page 505: ...ry you cannot turn off the FaxForward to Cloud feature 1 Swipe to display the Apps option 2 Press Apps If information regarding the Internet connection appears on the machine s LCD read the information and press OK If you want to display this information again press Yes Occasionally updates or announcements about Brother Web Connect s features will appear on the LCD Read the information and then p...

Page 506: ...outlined areas are extracted and saved to a cloud service as separate JPEG files 1 Web Service Copy Outlined Area available only for some models When you use a red pen to outline sections of a document and then scan the document the outlined areas are extracted rearranged and printed together Cut Outlined Area available only for some models When you use a red pen to outline sections of a document ...

Page 507: ...e line must not cross more than once The outlined area must have a length and width of at least 1 cm If the paper has a dark background colour the outlined area may be difficult to recognize Related Information Brother Web Connect Outline and Scan a Document to the Cloud Copy an Outlined Section Using Brother Web Connect Cut an Outlined Section Using Brother Web Connect 500 ...

Page 508: ...lly updates or announcements about Brother Web Connect s features will appear on the LCD Read the information and then press OK 5 Select Outline Scan If information regarding Outline Scan appears read the information and press OK If you want to display this information again press Yes 6 Select the service you want 7 Select your account name If the PIN entry screen appears enter the four digit PIN ...

Page 509: ...ead the information and press OK If you want to display this information again press Yes Occasionally updates or announcements about Brother Web Connect s features will appear on the LCD Read the information and then press OK 5 Select Outline Copy 6 Press Copy outlined area 7 If information regarding Copy outlined area appears read the information and press OK If you want to display this informati...

Page 510: ... the information and press OK If you want to display this information again press Yes Occasionally updates or announcements about Brother Web Connect s features will appear on the LCD Read the information and then press OK 5 Select Outline Copy 6 Press Cut outlined area 7 If information regarding Cut outlined area appears read the information and press OK If you want to display this information ag...

Page 511: ...Home Mobile Web Connect Brother Web Connect NotePrint and NoteScan NotePrint and NoteScan NotePrint and NoteScan Overview Print Note Sheet and Folder Templates Scan a Note Sheet to the Cloud 504 ...

Page 512: ...iting on the note sheets pre printed with lines or a grid scan the sheets and save your notes to a cloud service NotePrint Select a specific style of note sheet or note folder to print 1 Brother Cloud NoteScan After writing on your note sheet scan it to save each section of notes as a JPEG file If you use our 2 4 or 8 in 1 style each page of notes is saved as a separate JPEG file 1 Web Service You...

Page 513: ...e sheets and note folders 1 Print template and fold on dotted lines 2 Write your notes 3 Tape sides and punch binder holes in folder if needed 4 Store notes in the custom folder for later use Related Information NotePrint and NoteScan 506 ...

Page 514: ...ss OK 3 Select NoteScan 4 Press Print Note Folder template If information regarding Print Note Folder appears read the information and press OK If you want to display this information again in the future press Yes 5 Press Note Format or Note Folder 6 Select the category and file you want 7 Enter the number of copies you want to print and then press OK After the folder is printed fold the paper alo...

Page 515: ...rmation and press OK If you want to display this information again press Yes Occasionally updates or announcements about Brother Web Connect s features will appear on the LCD Read the information and then press OK 4 Select NoteScan 5 Press Scan Notes 6 If information regarding Scan Notes appears read the information and press OK If you want to display this information again press Yes 7 Select the ...

Page 516: ...ect Google Cloud Print Google Cloud Print Google Cloud Print Overview Before Using Google Cloud Print Print from Google Chrome or Chrome OS Print from Google Drive for Mobile Print from Gmail Webmail Service for Mobile 509 ...

Page 517: ...ed to your Google account using a network compatible device such as a mobile phone or computer without installing the printer driver on the device Printing from Android applications requires installing the Google Cloud Print application from the Google Play Store app 3 1 4 2 1 2 3 4 1 Print request 2 Internet 3 Google Cloud Print 4 Printing Related Information Google Cloud Print 510 ...

Page 518: ...re Using Google Cloud Print Before Using Google Cloud Print Network Settings for Using Google Cloud Print Register Your Machine with Google Cloud Print Using Google Chrome Register Your Machine with Google Cloud Print Using Web Based Management 511 ...

Page 519: ... Print In order to use Google Cloud Print your Brother machine must be connected to a network that has access to the Internet either through a wired or wireless connection To connect and configure your machine correctly see the Quick Setup Guide or related topics in this guide Related Information Before Using Google Cloud Print Google Cloud Print Problems 512 ...

Page 520: ...n this section are examples for Windows users Screens on your computer may vary depending on your operating system and environment 1 Open Google Chrome on your computer 2 Sign in to your Google Account 3 Click the Google Chrome menu icon and then Settings Show advanced settings 4 In the Google Cloud Print section click Manage 5 Follow the on screen instructions to register your machine 6 When a co...

Page 521: ...ck the Protocol menu in the left navigation bar 7 Make sure that Google Cloud Print is selected and then click Advanced Settings 8 Make sure that Status is set to Enabled Click Register 9 Follow the on screen instructions to register your machine 10 When a confirmation message appears on your machine press the OK button If the confirmation message does not appear on your machine s LCD repeat these...

Page 522: ...gle Chrome or Chrome OS 1 Make sure your Brother machine is turned on 2 Open the web page that you want to print 3 Click the Google Chrome menu icon 4 Click Print 5 Select your machine from the printer list 6 Change print options if needed 7 Click Print Related Information Google Cloud Print 515 ...

Page 523: ...e sure your Brother machine is turned on 2 Access Google Drive from your Android or Apple device s web browser 3 Open the document that you want to print 4 Tap the menu icon 5 Tap Print 6 Select your machine from the printer list 7 Change print options if needed 8 Tap or Print Related Information Google Cloud Print 516 ...

Page 524: ...service from your Android or Apple device s web browser 3 Open the email that you want to print 4 Tap the menu icon If Print appears beside the attachment name you can also print the attachment Tap Print and then follow the instructions on your mobile device 5 Tap Print 6 Select your machine from the printer list 7 Change print options if needed 8 Tap or Print Related Information Google Cloud Prin...

Page 525: ...Home Mobile Web Connect AirPrint AirPrint AirPrint Overview Before Using AirPrint Print Using AirPrint Scan Using AirPrint Send a Fax Using AirPrint For MFC Models 518 ...

Page 526: ... driver on the device 1 2 1 Print request 2 Printed photos emails web pages and documents AirPrint also lets you send faxes directly from your Macintosh computer without printing them 1 2 3 1 Wired or wireless network 2 Telephone line 3 Your Brother machine AirPrint also lets you scan documents to your Macintosh computer without installing a driver on the device Related Information AirPrint AirPri...

Page 527: ...Home Mobile Web Connect AirPrint Before Using AirPrint Before Using AirPrint Network Settings for Using AirPrint Disable and Enable AirPrint Using Web Based Management Web Browser 520 ...

Page 528: ...ork refer to your mobile device s user s guide A link to your mobile device s user s guide on Apple s website can be found by tapping in Safari To configure your Brother machine for a wireless network see the Quick Setup Guide or related topics in this guide If your Brother machine supports a wired network you can use a network cable to connect to the wireless access point router If your Brother m...

Page 529: ...ress in your browser s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 3 No password is required by default Type a password if you have set one and then click 4 Click the Network tab 5 Click the Protocol menu in the left navigation bar 6 To disable AirPrint clear the AirPrint check box To enable AirPrint select the AirPrint check box By default AirPr...

Page 530: ...Home Mobile Web Connect AirPrint Print Using AirPrint Print Using AirPrint Print from iPad iPhone or iPod Touch Before Printing Using AirPrint macOS Print Using AirPrint macOS 523 ...

Page 531: ...ine is turned on 2 Use Safari to open the page that you want to print 3 Tap or 4 Tap Print 5 Make sure your Brother machine is selected 6 If a different machine or no printer is selected tap Printer A list of available machines appears 7 Tap your machine s name in the list 8 Select the desired options such as the number of pages to print and 2 sided printing if supported by your machine 9 Tap Prin...

Page 532: ... machine to the printer list on your Macintosh computer 1 Select System Preferences from the Apple Menu 2 Click Printers Scanners 3 Click the icon below the Printers pane on the left 4 Click Add Printer or Scanner The Add screen appears 5 Select your Brother machine and then select AirPrint from the Use pop up menu 6 Click Add Related Information Print Using AirPrint 525 ...

Page 533: ...e sure your Brother machine is turned on 2 On your Macintosh computer use Safari to open the page that you want to print 3 Click the File menu and then select Print 4 Make sure your Brother machine is selected If a different machine or no printer is selected click the Printer pop up menu and then select your Brother machine 5 Select the desired options such as the number of pages to print and 2 si...

Page 534: ...Home Mobile Web Connect AirPrint Scan Using AirPrint Scan Using AirPrint Before Scanning Using AirPrint macOS Scan Using AirPrint macOS 527 ...

Page 535: ... machine to the scanner list on your Macintosh computer 1 Select System Preferences from the Apple Menu 2 Click Printers Scanners 3 Click the icon below the Scanners pane on the left 4 Click Add Printer or Scanner The Add screen appears 5 Select your Brother machine and then select AirPrint from the Use pop up menu 6 Click Add Related Information Scan Using AirPrint 528 ...

Page 536: ...d then click the Open Scanner button The Scanner screen appears 6 If you place the document in the ADF select Use Document Feeder check box and then select the size of your document from the scan size setting pop up menu 7 Select the destination folder or destination application from the destination setting pop up menu 8 Click Show Details to change the scanning settings if needed You can crop the...

Page 537: ...Home Mobile Web Connect AirPrint Send a Fax Using AirPrint For MFC Models Send a Fax Using AirPrint For MFC Models Before Sending a Fax Using AirPrint macOS Send a Fax Using AirPrint macOS 530 ...

Page 538: ...e printer list on your Macintosh computer Make sure your Brother machine is connected to the telephone line and works correctly 1 Select System Preferences from the Apple Menu 2 Click Printers Scanners 3 Click the icon below the Printers pane on the left 4 Click Add Printer or Scanner The Add screen appears 5 Select your Brother machine and then select AirPrint from the Use pop up menu 6 Click Add...

Page 539: ...er Apple TextEdit is used in the example below AirPrint supports only monochrome fax documents 1 Make sure your Brother machine is turned on 2 On your Macintosh computer open the file that you want to send as a fax 3 Click the File menu and then select Print 4 Click the Printer pop up menu and then select Brother MFC XXXX Fax where XXXX is your model name 5 Type the fax recipient information 6 Cli...

Page 540: ...your Windows mobile device You can connect to the same network that your Brother machine is connected to and print without installing the printer driver on the device Many Windows apps support this function 1 2 3 1 Windows mobile device Windows 10 Mobile or later 2 Wi Fi connection 3 Your Brother machine Related Information Mobile Web Connect 533 ...

Page 541: ... service you can connect to the same network as your machine and print without additional setup Many native Android apps support printing 1 2 3 1 Android 4 4 or later 2 Wi Fi Connection 3 Your Brother machine You must download the Mopria Print Service from the Google Play Store and install it on your Android device Before using this service you must turn it on Related Information Mobile Web Connec...

Page 542: ...er iPrint Scan allows you to use features of your Brother machine directly from your Apple device Download and install Brother iPrint Scan from the App Store For Windows Devices Brother iPrint Scan allows you to use features of your Brother machine directly from your Windows device without using a computer Download and install Brother iPrint Scan from the Microsoft Store For more information see t...

Page 543: ... print data photos PDF files text files web pages and email messages from the device or scan photos and documents to the device by touching it to the NFC symbol on the machine s control panel You must download and install Brother iPrint Scan on your Android device to use this feature For more information see the Mobile Print Scan Guide for Brother iPrint Scan Go to your model s Manuals page on the...

Page 544: ...1 Start your web browser 2 Type http machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 3 No password is required by default Type a password if you have set one and then click 4 Click the Administrator tab 5 Click the External Card Reader menu and then enter the necessary information 6 Click Submit 7 Restart your B...

Page 545: ...olCenter Use Brother s ControlCenter software utility to quickly access your frequently used applications Using ControlCenter gives you direct access to specific applications ControlCenter4 Windows ControlCenter2 Macintosh 538 ...

Page 546: ...Change the Operation Mode in ControlCenter4 Windows Scan Using ControlCenter4 Home Mode Windows Scan Using ControlCenter4 Advanced Mode Windows Set Up the Brother Machine Using ControlCenter4 Windows Create a Custom Tab Using ControlCenter4 Advanced Mode Windows 539 ...

Page 547: ...enter4 Windows Change the Operation Mode in ControlCenter4 Windows ControlCenter4 has two operation modes Home Mode and Advanced Mode You can change modes at any time Home Mode Advanced Mode Home Mode ControlCenter4 Home Mode lets you access your machine s main features easily 540 ...

Page 548: ...omise one button scan actions To change operation mode 1 Click the ControlCenter4 icon in the task tray and then select Open 2 Click the Configuration button and then select Mode Select 3 The mode selection dialog box appears Select either the Home Mode or Advanced Mode option 4 Click OK Related Information ControlCenter4 Windows 541 ...

Page 549: ...Use ControlCenter4 Home Mode to access your machine s main features Scan Using ControlCenter4 Home Mode Windows Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode Windows Scan Both Sides of a Document Automatically Using ControlCenter4 Home Mode Windows Scan Settings for ControlCenter4 Home Mode Windows 542 ...

Page 550: ... Graphics Using ControlCenter4 Advanced Mode Windows Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode Windows Scan Both Sides of a Document Automatically Using ControlCenter4 Advanced Mode Windows Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode Windows Scan to Email Attachment Using ControlCenter4 Advanced Mode Windows Scan to an Editable Text File OC...

Page 551: ...e task tray and then click Open 2 Click the Device Settings tab 3 Click the Remote Setup button 4 Configure the settings as needed Export Click to save the current configuration settings to a file Click Export to save your address book or all settings for your machine Import Click to import a file and read its settings Print Click to print the selected items on the machine You cannot print the dat...

Page 552: ...o the machine without exiting the Remote Setup Program 5 Click OK If your computer is protected by a firewall and is unable to use Remote Setup you may need to configure the firewall settings to allow communication through port numbers 137 and 161 If you are using Windows Firewall and you installed the Brother software and drivers from the installation disc the necessary firewall settings have alr...

Page 553: ...Center4 1 Click the ControlCenter4 icon in the task tray and then click Open 2 Click the Configuration button and then select Create custom tab A custom tab is created 3 To change the name of a custom tab right click the custom tab and then select Rename custom tab 4 Click the Configuration button select Create custom button and then select the button you want to create The settings dialog box app...

Page 554: ...You can change or remove the created tab button or settings Click the Configuration button and then follow the menu Related Information ControlCenter4 Windows 547 ...

Page 555: ...Home ControlCenter ControlCenter2 Macintosh ControlCenter2 Macintosh Scan Using ControlCenter2 Macintosh Set Up the Brother Machine Using ControlCenter2 Macintosh 548 ...

Page 556: ...ts Scan Using ControlCenter2 Macintosh Save Scanned Data to a Folder as a PDF File Using ControlCenter2 Macintosh Scan Both Sides of a Document Automatically Using ControlCenter2 Macintosh Scan Both Sides of an ID Card Using ControlCenter2 Macintosh Scan to Email Attachment Using ControlCenter2 Macintosh Scan to an Editable Text File OCR Using ControlCenter2 Macintosh Scan Settings for ControlCent...

Page 557: ...lCenter icon The ControlCenter2 screen appears 2 Click the DEVICE SETTINGS tab 3 Click the Remote Setup button The Remote Setup Program screen appears 4 Configure the settings as needed Export Click to save the current configuration settings to a file Click Export to save your address book or all settings for your machine Import Click to import a file and read its settings Print Click to print the...

Page 558: ...rs enter the correct data again and then click OK Cancel Click to exit the Remote Setup Program without uploading data to the machine Apply Click to upload data to the machine without exiting the Remote Setup Program 5 When finished click OK Related Information ControlCenter2 Macintosh Remote Setup Macintosh 551 ...

Page 559: ... Quick Setup Guide All of the protective materials have been removed See the Quick Setup Guide Paper is loaded correctly in the paper tray The interface cables are securely connected to the machine and the computer or the wireless connection is set up on both the machine and your computer Error and maintenance messages If you did not solve the problem with the checks identify the problem and then ...

Page 560: ...l panel or printer driver the machine has stopped printing when it encountered an additional different size of paper in the tray Make sure the paper tray contains only the size of paper you select in either the control panel or printer driver then press Start The paper tray was pulled out before the machine completed printing on both sides of the paper Reinstall the paper tray and press Start Acce...

Page 561: ...or message remains press Disconnected The other person or other person s fax machine stopped the call Try to send or receive again If calls are stopped repeatedly and you are using a VoIP Voice over IP system try changing the Compatibility to Basic for VoIP Document Jam The document was not inserted or fed correctly or the document scanned from the ADF was too long Remove the jammed paper from the...

Page 562: ...rectly Reinstall the toner cartridge and drum unit assembly No Paper The machine is out of paper or paper is not loaded correctly in the paper tray Refill paper in the paper tray Make sure the paper guides are set to the correct size If paper is in the tray remove it and load it again Make sure the paper guides are set to the correct size Do not overfill the paper tray No Paper Fed T1 No Paper Fed...

Page 563: ...ions that are in progress finish and then try again If a scan operation is in process Split the document into multiple parts Reduce the Resolution Reduce the File Size Select the high compression PDF file type Clear faxes from the memory If a print operation is in process Press and reduce the print resolution Paper Low Paper Low T1 Paper Low T2 Paper Low T3 Paper Low T4 The paper tray is nearly em...

Page 564: ...hine idle for 15 minutes with the power on The fuser unit is too hot Service Error Machine s firmware has a problem Contact Brother customer service Short paper The length of the paper in the tray is too short for the machine to deliver it to the Face down output tray Open the back cover Face up output tray to let the printed page exit onto the Face up output tray Remove the printed pages and then...

Page 565: ...n the lower part of the Touchscreen and its frame and slide it back and forth to push out any debris Tray 2 Error Tray 3 Error Tray 4 Error The optional lower tray is not installed correctly Reinstall the lower tray Unusable Device A USB device or USB Flash memory drive that is encrypted or not supported has been connected to the USB direct interface Unplug the device from the USB direct interface...

Page 566: ...another fax machine or to your computer You can also transfer the Fax Journal report to see if there are any faxes you must transfer If there is an error message on the LCD after you transfer the faxes disconnect your Brother machine from the power source for several minutes and then reconnect it Related Information Error and Maintenance Messages Transfer Faxes to Another Fax Machine Transfer Faxe...

Page 567: ...D you cannot enter Fax Transfer mode 1 Press Settings All Settings Service Data Transfer Fax Transfer If your machine displays the All Settings menu on the Home screen skip the Settings menu 2 Do one of the following If the LCD displays No Data there are no faxes left in the machine s memory Press Close Enter the fax number to which faxes will be forwarded 3 Press Fax Start Related Information Tra...

Page 568: ... select your model name if not already selected Click PC FAX in the left navigation bar and then click Receive Windows 8 and Windows 10 Click Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Receive 2 Make sure you have set PC Fax Receive on the machine If faxes are in the machine s memory ...

Page 569: ...CDW MFC L8900CDW MFC L9570CDW If you have not set up your Station ID you cannot enter fax transfer mode 1 Press Settings All Settings Service Data Transfer Report Transfer If your machine displays the All Settings menu on the Home screen skip the Settings menu 2 Enter the fax number to which the Fax Journal will be forwarded 3 Press Fax Start Related Information Transfer Your Faxes or Fax Journal ...

Page 570: ... turned on the network connection may not have been established yet Wait and try again Connection Error 07 Connection failed to server Wrong Date Time Date and time settings are incorrect Set the date and time correctly Note that if the machine s power cord is disconnected the date and time settings may have reset to factory settings Authentication Error Error Messages Cause Action Authentication ...

Page 571: ... on number of pixels file size etc The file type is not supported The file is corrupted The file cannot be used Check the service s size or format restrictions Save the file as a different type If possible get a new uncorrupted version of the file Server Error 13 Service temporarily unavailable Try again later There is a problem with the service and it cannot be used now Wait and try again If you ...

Page 572: ...Home Troubleshooting Document Jams Document Jams Document is Jammed in the Top of the ADF Unit Document is Jammed under the Document Cover Remove Small Scraps of Paper Jammed in the ADF 565 ...

Page 573: ...in the Top of the ADF Unit 1 Remove any paper from the ADF that is not jammed 2 Open the ADF cover 3 Pull the jammed document out to the left If the document rips or tears be sure you remove any debris or scraps to prevent future jams 4 Close the ADF cover 5 Press Related Information Document Jams 566 ...

Page 574: ...the Document Cover 1 Remove any paper from the ADF that is not jammed 2 Lift the document cover 3 Pull the jammed document out to the right If the document rips or tears be sure you remove any debris or scraps to prevent future jams 4 Close the document cover 5 Press Related Information Document Jams 567 ...

Page 575: ...Jammed in the ADF Remove Small Scraps of Paper Jammed in the ADF 1 Lift the document cover 2 Insert a piece of stiff paper such as cardstock into the ADF to push any small paper scraps through 3 Close the document cover 4 Press Related Information Document Jams 568 ...

Page 576: ... you are adding new paper This helps prevent multiple sheets of paper from feeding through the machine at one time and prevents paper jams Paper is Jammed in the MP tray Paper is Jammed in the Paper Tray Paper is Jammed in the Back of the Machine Paper is Jammed Inside the Machine Paper is Jammed underneath the Paper Tray 569 ...

Page 577: ...move the paper from the MP tray 2 Remove any jammed paper from in and around the MP tray 3 Fan the paper stack and then put it back in the MP tray 4 Reload paper in the MP tray and make sure the paper stays under the maximum paper height guides 1 on both sides of the tray Place the paper s leading edge top of paper between the and b arrows 2 2 5 Follow the instructions on the machine s LCD Related...

Page 578: ...am in the paper tray follow these steps 1 Pull the paper tray completely out of the machine 2 Slowly pull out the jammed paper Pulling the jammed paper downward using both hands allows you to remove the paper more easily 3 Fan the stack of paper to prevent further jams and slide the paper guides to fit the paper size 4 Make sure the paper is below the maximum paper mark b b b 571 ...

Page 579: ...5 Put the paper tray firmly back in the machine Related Information Paper Jams 572 ...

Page 580: ...l the extremely hot parts inside the machine 2 Open the back cover 3 Pull the green levers at the left and right sides toward you to release the fuser cover WARNING HOT SURFACE The machine s internal parts will be extremely hot Wait for the machine to cool down before touching them If the grey envelope levers inside the back cover are pulled down to the envelope position lift these levers to the o...

Page 581: ...ver If you print on envelopes pull down the grey envelope levers to the envelope position again before closing the back cover 6 Close the back cover until it locks in the closed position Related Information Paper Jams 574 ...

Page 582: ...n and pull open the front cover 2 Hold the drum unit s green handle Pull the drum unit out of the machine until it stops 3 Turn the green lock lever 1 counterclockwise until it locks in the release position Holding the green handles of the drum unit lift the front of the drum unit and remove it from the machine 2 1 IMPORTANT Hold the green handles of the drum unit when you carry it DO NOT hold the...

Page 583: ...hown in the illustrations 5 Make sure the green lock lever 1 is in the release position as shown in the illustration 2 1 6 Gently slide the drum unit into the machine until it stops at the green lock lever 2 7 Turn the green lock lever clockwise to the lock position 576 ...

Page 584: ...2 8 Using the green handle push the drum unit back into the machine until it locks in place 9 Close the machine s front cover Related Information Paper Jams 577 ...

Page 585: ...the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine 2 Pull the paper tray completely out of the machine 3 Make sure the jammed paper does not remain inside the machine 4 If paper is not jammed inside the machine remove the paper from the paper tray flip it over and check underneath the paper tray 5 If the paper is not jammed in the paper tra...

Page 586: ...machine to cool down before touching them 6 Use both hands to gently pull the jammed paper out of the back of the machine 7 Close the back cover until it locks in the closed position 8 Put the paper tray firmly back in the machine Related Information Paper Jams 579 ...

Page 587: ...enu bar appears click Settings Control Panel In the Hardware and Sound group click Devices and Printers Right click the Brother XXX XXXX Click See what s printing If printer driver options appear select your printer driver Click Printer in the menu bar and make sure that Use Printer Offline is not selected Windows 10 and Windows Server 2016 Click Windows System Control Panel In the Hardware and So...

Page 588: ...he printer driver setting is 2 sided and the machine supports automatic 2 sided printing Check the paper size setting in the printer driver You must select A4 paper that is 60 to 105 g m2 Print speed is too slow Try changing the printer driver setting The highest resolution needs longer data processing sending and printing time If you have enabled the Quiet Mode disable the Quiet Mode on the print...

Page 589: ... Clean the Paper Pick up Rollers Load and Print Using the Multi purpose Tray MP Tray 582 ...

Page 590: ...23456789 abcdefghijklmnopqrstuvwxyz ABCDEFGH abcdefghijk ABCD abcde 01234 Printed pages are compressed horizontal stripes appear or characters in the top bottom left or right margins are cut off Adjust the print margins in your document s application and reprint the job Coloured letters and thin letters in the original document are light or faint in the copy Choose Text or Receipt in the copy qual...

Page 591: ...mnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz Vertical coloured streaks or bands appear on the page Wipe the scanner glass strip with a dry lint free soft cloth Clean all four corona wires one for each colour inside the drum unit by sliding the green tab Make sure the green tab of the corona wire is ...

Page 592: ...GHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz Coloured spots at 94 mm If the problem is not solved after printing a few pages the drum may have foreign material such as glue from a label stuck...

Page 593: ...ion Replace the Belt Unit ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 abcdefghijklmnopqrstuvwxyz Uneven colour density across the page Perform the calibration using the LCD Adjust the copy density and contrast i...

Page 594: ...ijklmnopqrstuvwxyz Toner smears easily Make sure the two grey levers inside the back cover are in the up position Make sure the media type setting in the printer driver matches the type of paper you are using Choose Improve Toner Fixing mode in the printer driver If this selection does not provide enough improvement change the printer driver setting in Media Type to a thick setting If you are prin...

Page 595: ... the envelope position print with the back cover open and feed one envelope at a time from the MP tray Related Information Troubleshooting Test Print Clean the Drum Unit Calibrate Colour Output Reduce Toner Consumption Replace the Toner Cartridge Replace the Drum Unit Replace the Belt Unit 588 ...

Page 596: ... to check the line Handling Incoming Calls Difficulties Suggestions Sending a Fax Call to the machine If you answered on an extension or external telephone press your Remote Activation Code the factory setting is 51 If you answered on the external telephone press the Start button to receive the fax When your machine answers hang up Custom features on a single line If you have Call Waiting Voice Ma...

Page 597: ...g Delay or answering machine setting back to your original setting If receiving problems recur after resetting the Ring Delay then a person device or subscriber service is answering the fax call before the machine has a chance to answer If you were not able to receive the fax then another device or subscriber service may be interfering with your fax reception or there may be a problem with your fa...

Page 598: ...g the ADF the document should be face up When using the scanner glass the document should be face down Vertical black lines when sending Black vertical lines on faxes you send are typically caused by dirt or correction fluid on the glass strip Clean the glass strip Printing received faxes Difficulties Suggestions Condensed print Horizontal streaks Top and bottom sentences are cut off Missing lines...

Page 599: ...8900CDW MFC L9570CDW Setting the Dial Tone to Detection will shorten the Dial Tone detect pause 1 Press Settings All Settings Initial Setup Dial Tone If your machine displays the All Settings menu on the Home screen skip the Settings menu 2 Press Detection or No Detection 3 Press Related Information Telephone and Fax Problems 592 ...

Page 600: ...a type of phone system that uses an Internet connection rather than a traditional phone line Telephone providers frequently bundle VoIP together with Internet and cable services 1 Press Settings All Settings Initial Setup Compatibility If your machine displays the All Settings menu on the Home screen skip the Settings menu 2 Press the option you want Select High to set the modem speed to 33600 bps...

Page 601: ...rk Connection Repair Tool Windows Where Can I Find My Brother Machine s Network Settings I Cannot Complete the Wireless Network Setup Configuration My Brother Machine Cannot Print Scan or PC FAX Receive over the Network I Want to Check that My Network Devices are Working Correctly 594 ...

Page 602: ...The Kerberos Authentication error Make sure you have entered a correct user name and a password for the Kerberos server For more information on the Kerberos server settings contact your network administrator The date time and time zone settings of the Brother machine are not correct Confirm your machine s date time and time zone settings The DNS server configuration is not correct Contact your net...

Page 603: ... to the network Server Timeout The Brother machine cannot connect to the LDAP server Make sure your server address is correct Make sure your server is connected to the network Make sure the machine is connected to the network The Brother machine cannot connect to the Active Directory server Make sure your server address is correct Make sure your server is connected to the network Make sure the mac...

Page 604: ...ot already selected Click Tools in the left navigation bar and then click Network Connection Repair Tool If the User Account Control screen appears click Yes 2 Follow the on screen instructions 3 Check the diagnosis by printing the Network Configuration Report The Network Connection Repair Tool will start automatically if you select the Enable Connection Repair Tool option in the Status Monitor Ri...

Page 605: ...ting Network Problems Where Can I Find My Brother Machine s Network Settings Where Can I Find My Brother Machine s Network Settings Print the Network Configuration Report Change Machine Settings from Your Computer 598 ...

Page 606: ...SID Enter the correct SSID name or Network Key manually Check the SSID name or the Network Key in the instructions supplied with your wireless LAN access point router and reconfigure the wireless network setup Wireless Your security settings SSID password are not correct Confirm the SSID and password When you are configuring the network manually the SSID and password are displayed on your Brother ...

Page 607: ...Wi Fi Direct network and then check how many devices are connected For Windows If your wireless connection has been interrupted and you have checked and tried all of the above we recommend using the Network Connection Repair Tool Related Information Network Problems Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast Use Wi Fi Direct 600 ...

Page 608: ... type the information below In Name Type any description for example Brother PC FAX Rx In Port number Type 54926 In Protocol UDP is selected See the instruction manual that came with your third party Security Firewall Software or contact the software manufacturer Wired Wireless Your security software blocks your machine s access to the network Some security software might block access without show...

Page 609: ...the Hardware group click View devices and printers Printers Windows Server 2012 R2 Click Control Panel on the Start screen In the Hardware group click View devices and printers macOS v10 10 5 v10 11 x v10 12 Click System Preferences Printers Scanners Your Brother machine is not connected to the wireless network Print the WLAN Report to check the error code on the printed report Wireless If you hav...

Page 610: ...er Ping the Brother machine from your computer using the IP address or the node name in the Windows command prompt or Macintosh Terminal application ping ipaddress or nodename Successful Your Brother machine is working correctly and connected to the same network as your computer Unsuccessful Your Brother machine is not connected to the same network as your computer Windows Ask the network administ...

Page 611: ... See Related Information Certain files may not be printable or may not appear exactly as they are displayed I cannot register my Brother machine with Google Cloud Print Make sure your machine is connected to a network with Internet access Verify that the date and time are set correctly on your machine I do not see a confirmation message on my Brother machine when I try to register with Google Clou...

Page 612: ...access point router or to your Brother machine I cannot print Make sure your Brother machine is turned on Confirm the network settings See Related Information I am trying to print a multiple page document from an Apple device but ONLY the first page is printing Make sure you are running the latest version of iOS Refer to the following Apple support article for more information about AirPrint suppo...

Page 613: ...click Settings Control Panel In the Hardware and Sound 1 group click View devices and printers For Windows 10 and Windows Server 2016 Click Windows System Control Panel In the Hardware and Sound group click View devices and printers For Windows Server 2012 R2 Click Control Panel on the Start screen In the Hardware group click View devices and printers 2 Right click the Brother XXX XXXX BR Script3 ...

Page 614: ... TWAIN or WIA errors appear when starting to scan Windows Make sure the Brother TWAIN or WIA driver is selected as the primary source in your scanning application For example in Nuance PaperPort 14SE click Desktop Scan Settings Select to choose the Brother TWAIN WIA driver TWAIN or ICA errors appear when starting to scan Macintosh Make sure the Brother TWAIN driver is selected as the primary sourc...

Page 615: ...achine displays the All Settings menu on the Home screen skip the Settings menu 2 Press one of the following options Option Description Serial No Check your machine s serial number Firmware Version Check your machine s firmware version Page Counter Check the number of total pages the machine has printed Parts Life Check the percentage of the supplies life that remains available 3 Press Related Inf...

Page 616: ...e network settings the security settings and address book data will not be reset by the Machine Reset If you discard or transfer the machine we recommend accomplishment of the Factory Reset to erase the personal data in the machine 3 Machine will reboot after resetting Press OK for 2 seconds to confirm appears Press OK for two seconds to confirm The machine will restart 4 Press You can also reset ...

Page 617: ...ook Addresses and Groups Programmed fax jobs in the memory Delayed Fax Station ID name and number Coverpage Message Fax receive settings Remote Access Code Fax Storage Fax Forwarding and PC Fax Receive Windows only Report Transmission Verification Report Tel Index List Fax Journal Setting Lock password 4 All Settings Reset Reset all the machine s settings back to the settings that were set at the ...

Page 618: ...tine Maintenance Replace Supplies Clean the Machine Calibrate Colour Output Correct Colour Print Alignment Colour Registration Check the Remaining Part Life Pack and Ship Your Brother Machine Replace Periodic Maintenance Parts 611 ...

Page 619: ... separate from domestic waste If you have questions contact your local waste disposal office We recommend placing used and new supplies on a piece of paper to prevent accidentally spilling or scattering the material inside If you use paper that is not a direct equivalent for the recommended print media the life of supplies and machine parts may be reduced The projected life for each of the toner c...

Page 620: ... unit Waste toner box Related Information Routine Maintenance Replace the Toner Cartridge Replace the Drum Unit Replace the Belt Unit Replace the Waste Toner Box Error and Maintenance Messages Supplies 613 ...

Page 621: ...utton and pull open the front cover 3 Hold the drum unit s green handle Pull the drum unit out of the machine until it stops 4 Hold the handle of the toner cartridge and gently push it away from you to unlock it Pull it up and out of the drum unit Repeat this for all toner cartridges 5 Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left s...

Page 622: ...um unit and gently pull it toward you until you hear it lock into place Make sure that you match the toner cartridge colour to the same colour label on the drum unit Repeat this for all toner cartridges BK BK C M Y BK Black C Cyan M Magenta Y Yellow Make sure you put the toner cartridge in correctly or it may separate from the drum unit 9 Using the green handle push the drum unit back into the mac...

Page 623: ...to install it If a toner cartridge is left unpacked for a long time the toner life will be shortened Brother strongly recommends you DO NOT refill the toner cartridge provided with your machine We also strongly recommend you continue to use only Brother Original replacement toner cartridges Use or attempted use of third party toner and or cartridges in the Brother machine may cause damage to the m...

Page 624: ... pull open the front cover 3 Hold the drum unit s green handle Pull the drum unit out of the machine until it stops 4 Turn the green lock lever 1 counterclockwise until it locks in the release position Holding the green handles of the drum unit lift the front of the drum unit and remove it from the machine 2 1 IMPORTANT Hold the green handles of the drum unit when you carry it DO NOT hold the side...

Page 625: ...drum unit and gently pull it toward you until you hear it lock into place Make sure that you match the toner cartridge colour to the same colour label on the drum unit Repeat this for all toner cartridges BK BK C M Y BK Black C Cyan M Magenta Y Yellow Make sure you put the toner cartridge in correctly or it may separate from the drum unit 9 Make sure the green lock lever 1 is in the release positi...

Page 626: ...wear and tear occurs due to use and rotation of the drum and interaction with paper toner and other materials in the paper path In designing this product Brother decided to use the number of rotations of the drum as a reasonable determinant of the drum life When a drum reaches the factory established rotation limit corresponding to the rated page yield the product s LCD will advise you to replace ...

Page 627: ... factors including but not limited to media type and media size Because we have no control over the many factors that determine the actual drum life we cannot guarantee a minimum number of pages that will be printed by your drum For best performance use only Brother Original toner The machine should be used only in a clean dust free environment with adequate ventilation Printing with a non Brother...

Page 628: ...e drum unit s green handle Pull the drum unit out of the machine until it stops 4 Turn the green lock lever 1 counterclockwise until it locks in the release position Holding the green handles of the drum unit lift the front of the drum unit and remove it from the machine 2 1 IMPORTANT Hold the green handles of the drum unit when you carry it DO NOT hold the sides of the drum unit 5 Hold the green ...

Page 629: ... and fits firmly into place NOTE To avoid print quality problems DO NOT touch the shaded parts shown in the illustrations 7 Make sure the green lock lever 1 is in the release position as shown in the illustration 2 1 8 Gently slide the drum unit into the machine until it stops at the green lock lever 622 ...

Page 630: ...er clockwise to the lock position 2 10 Using the green handle push the drum unit back into the machine until it locks in place 11 Close the machine s front cover Related Information Replace Supplies Improve the Print Quality 623 ...

Page 631: ...old the drum unit s green handle Pull the drum unit out of the machine until it stops 4 Turn the green lock lever 1 counterclockwise until it locks in the release position Holding the green handles of the drum unit lift the front of the drum unit and remove it from the machine 2 1 IMPORTANT Hold the green handles of the drum unit when you carry it DO NOT hold the sides of the drum unit 5 Hold the ...

Page 632: ...and is not required for the replacement waste toner box The orange packing pieces are installed at the factory to protect your machine during shipment 7 Hold the blue handle of the waste toner box and remove the waste toner box from the machine DO NOT reuse the waste toner box 8 Unpack the new waste toner box and install the new waste toner box in the machine using the blue handle Make sure the wa...

Page 633: ...y into place NOTE To avoid print quality problems DO NOT touch the shaded parts shown in the illustrations 10 Make sure the green lock lever 1 is in the release position as shown in the illustration 2 1 11 Gently slide the drum unit into the machine until it stops at the green lock lever 626 ...

Page 634: ...green lock lever clockwise to the lock position 2 13 Using the green handle push the drum unit back into the machine until it locks in place 14 Close the machine s front cover Related Information Replace Supplies 627 ...

Page 635: ...of the machine with a dry lint free cloth WARNING DO NOT use flammable substances any type of spray or an organic solvent liquid containing alcohol or ammonia to clean the inside or outside of the product Doing so could cause a fire Instead use only a dry lint free cloth IMPORTANT DO NOT use isopropyl alcohol to remove dirt from the control panel It may crack the panel To avoid print quality probl...

Page 636: ...e toner box Related Information Routine Maintenance Clean the Scanner Clean the Laser Scanner Windows Clean the Touchscreen LCD Clean the Corona Wires Clean the Drum Unit Clean the Paper Pick up Rollers 629 ...

Page 637: ... with a soft lint free cloth moistened with water 1 2 3 3 In the ADF unit clean the white bar 1 and the scanner glass strip 2 underneath it with a soft lint free cloth moistened with water 2 1 4 Open the scanner glass cover 1 and then clean the other white bar 2 and scanner glass strip 3 supported models only 1 2 3 5 Close the document cover 6 Press to turn the machine on Related Information Clean...

Page 638: ...reen handle Pull the drum unit out of the machine until it stops 4 Turn the green lock lever 1 counterclockwise until it locks in the release position Holding the green handles of the drum unit lift the front of the drum unit and remove it from the machine 2 1 IMPORTANT Hold the green handles of the drum unit when you carry it DO NOT hold the sides of the drum unit 5 Wipe the four laser scanner wi...

Page 639: ...hown in the illustration 2 1 7 Gently slide the drum unit into the machine until it stops at the green lock lever 2 8 Turn the green lock lever clockwise to the lock position 2 9 Using the green handle push the drum unit back into the machine until it locks in place 632 ...

Page 640: ...10 Close the machine s front cover 11 Press to turn the machine on Related Information Clean the Machine 633 ...

Page 641: ...LCD Clean the Touchscreen LCD IMPORTANT DO NOT use any type of liquid cleaners including ethanol 1 Press and hold to turn the machine off 2 Clean the Touchscreen with a dry soft lint free cloth 3 Press to turn the machine on Related Information Clean the Machine 634 ...

Page 642: ...andle Pull the drum unit out of the machine until it stops 3 Hold the handle of the toner cartridge and gently push it away from you to unlock it Pull it up and out of the drum unit Repeat this for all toner cartridges 4 Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times Repeat this for all the corona wires 1 635 ...

Page 643: ...at you match the toner cartridge colour to the same colour label on the drum unit Repeat this for all toner cartridges BK BK C M Y BK Black C Cyan M Magenta Y Yellow Make sure you put the toner cartridge in correctly or it may separate from the drum unit 6 Using the green handle push the drum unit back into the machine until it locks in place 7 Close the machine s front cover Related Information C...

Page 644: ...on the Home screen skip the Settings menu 3 Press Yes The machine prints the Drum Dot Check Sheet 4 Press and hold to turn the machine off 5 Press the front cover release button and pull open the front cover 6 Hold the drum unit s green handle Pull the drum unit out of the machine until it stops 7 Turn the green lock lever 1 counterclockwise until it locks in the release position Holding the green...

Page 645: ...is for all toner cartridges 9 Turn the drum unit over by holding the green handles Make sure that the drum unit gears 1 are on the left side 1 10 Use the numbered markers next to the drum roller to find the mark For example a cyan dot in column 2 on the check sheet would mean that there is a mark in the 2 region of the cyan drum 638 ...

Page 646: ...e surface of the drum gently with a dry cotton swab until the mark on the surface comes off NOTE DO NOT clean the surface of the photosensitive drum with a sharp object or any liquids 13 Turn the drum unit over by holding the green handles 14 Reinsert the toner cartridge into the new drum unit and gently pull it toward you until you hear it lock into place Make sure that you match the toner cartri...

Page 647: ... release position as shown in the illustration 2 1 16 Gently slide the drum unit into the machine until it stops at the green lock lever 2 17 Turn the green lock lever clockwise to the lock position 2 18 Using the green handle push the drum unit back into the machine until it locks in place 19 Close the machine s front cover 20 Press to turn the machine on 640 ...

Page 648: ...Related Information Clean the Machine Improve the Print Quality 641 ...

Page 649: ...o turn the machine off 2 Pull the paper tray completely out of the machine 3 If paper is loaded or something is stuck inside in the paper tray remove it 4 Tightly wring out a lint free cloth soaked in lukewarm water and then wipe the separator pad on the paper tray to remove dust 5 Wipe the two pick up rollers inside the machine to remove dust 6 Reload the paper and put the paper tray firmly back ...

Page 650: ...ver the printer driver automatically retrieves the calibration data To retrieve the data manually you must perform the calibration using Brother s Status Monitor 1 Press Toner Calibration Calibrate 2 Press Yes Calibration starts automatically and will take a few minutes 3 Press Related Information Routine Maintenance Reset the Machine s Calibration Settings Improve the Print Quality Monitor the St...

Page 651: ...ibration Settings Reset the Machine s Calibration Settings If the output colour differs from what you see on your monitor try resetting your machine s calibration parameters 1 Press Toner Calibration Reset 2 Press Yes 3 Press Related Information Calibrate Colour Output 644 ...

Page 652: ...ment Colour Registration If solid areas of colour or images have cyan magenta or yellow fringes use the Colour Registration function 1 Press Toner Registration 2 Press Yes Colour registration starts automatically and will take around 10 seconds or more 3 Press Related Information Routine Maintenance 645 ...

Page 653: ...Parts Life If your machine displays the All Settings menu on the Home screen skip the Settings menu 2 Press the machine part you want to check The LCD displays the approximate remaining part life 3 Press To display the approximate remaining life of the toner cartridge press on the LCD Related Information Routine Maintenance 646 ...

Page 654: ...y cause injury to you or damage to the machine Pack the Optional Tray s separately in its original carton with original packing material If for any reason you must ship your machine carefully repack the machine in the original packaging to avoid any damage during transit The machine should be adequately insured with the carrier 1 Press and hold to turn the machine off Leave the machine off for at ...

Page 655: ... 1 Packing 1 is only for certain models 5 Close the carton and tape it shut 6 If you have a Lower Tray repack it as shown Related Information Routine Maintenance 648 ...

Page 656: ...nit Replace Laser 2 Replace the Laser Unit Replace PF Kit 1 2 Replace the Paper Feeding Kit for the Paper Tray Replace PF Kit 2 2 3 Replace the Paper Feeding Kit for the Optional Tray s Replace PF Kit MP 2 Replace the Paper Feeding Kit for the Multi purpose Tray Related Information Routine Maintenance 1 Letter or A4 size 1 sided pages 2 Replacement frequency depends on the complexity of printed pa...

Page 657: ...mise settings and features create shortcuts and work with options displayed on the machine s LCD to make your Brother machine a more efficient work tool Change Machine Settings from the Control Panel Change Machine Settings from Your Computer 650 ...

Page 658: ...ine Settings from the Control Panel Change Machine Settings from the Control Panel In the Event of Power Failure Memory Storage General Settings Save Your Favourite Settings as a Shortcut Print Reports Settings and Features Tables 651 ...

Page 659: ...ntly and in the event of a power failure will not be lost Temporary settings for example Contrast Overseas Mode will be lost During a power failure the machine will retain the date and time and programmed fax timer jobs for example Delayed Fax for approximately 60 hours Other fax jobs in the machine s memory will not be lost Related Information Change Machine Settings from the Control Panel 652 ...

Page 660: ...ly Set Sleep Mode Countdown About Deep Sleep Mode Set Auto Power Off Mode Set the Date and Time Set the Time Zone Adjust the LCD Backlight Brightness Change How Long the LCD Backlight Stays On Set Your Station ID Set Tone or Pulse Dialling Mode Reduce Toner Consumption Prevent Dialling a Wrong Number Dial Restriction Reduce Printing Noise Change the Language on the LCD 653 ...

Page 661: ... menu on the Home screen skip the Settings menu 2 Press one of the following options The options will vary depending on your machine Ring Adjust the ring volume Beep Adjust the volume of the beep you hear when you press a button make a mistake or after you send or receive a fax Speaker Adjust the speaker volume 3 Select the Off Low Med or High option and then press the option you want 4 Press Rela...

Page 662: ...omatically for Daylight Saving Time It will reset itself forward one hour in the spring and backward one hour in the autumn Make sure you have set the correct date and time in the Date Time setting 1 Press Settings All Settings Initial Setup Date Time Auto Daylight If your machine displays the All Settings menu on the Home screen skip the Settings menu 2 Press On or Off 3 Press Related Information...

Page 663: ...uctions to set a time delay countdown before the machine enters Sleep Mode You can choose how long the machine must be idle before it goes into Sleep Mode The timer will restart if any operation is carried out on the machine such as receiving a print job 1 Press Settings All Settings General Setup Ecology Sleep Time If your machine displays the All Settings menu on the Home screen skip the Setting...

Page 664: ...ly enter Deep Sleep Mode The length of time is based on your specific model and settings Deep Sleep Mode uses less power than Sleep Mode Applicable Models Machine s LCD in Deep Sleep Mode Conditions That Will Wake the Machine DCP L8410CDW MFC L8690CDW MFC L8900CDW MFC L9570CDW The LCD backlight turns off and the Power LED brightens and dims The machine receives a job Someone presses or the Touchsc...

Page 665: ...y The machine does not go into Power Off Mode when the machine is connected to a network or a telephone line or has secure print data in the memory To start printing press on the control panel and then send a print job 1 Press Settings All Settings General Setup Ecology Auto Power Off If your machine displays the All Settings menu on the Home screen skip the Settings menu 2 Press the Off 1hour 2ho...

Page 666: ...ttings menu on the Home screen skip the Settings menu 2 Enter the last two digits of the year using the LCD and then press OK 3 Enter the two digits for the month using the LCD and then press OK 4 Enter the two digits for the day using the LCD and then press OK 5 Press Time 6 Enter the time in 24 hour format using the LCD and then press OK For example enter 19 45 for 7 45 PM 7 Press Related Inform...

Page 667: ... Set the Time Zone Set the time zone for your location on the machine 1 Press Settings All Settings Initial Setup Date Time Time Zone If your machine displays the All Settings menu on the Home screen skip the Settings menu 2 Enter your time zone 3 Press OK 4 Press Related Information General Settings 660 ...

Page 668: ...ight Brightness If you are having difficulty reading the LCD changing the brightness setting may help 1 Press Settings All Settings General Setup LCD Settings Backlight If your machine displays the All Settings menu on the Home screen skip the Settings menu 2 Press the Light Med or Dark option 3 Press Related Information General Settings 661 ...

Page 669: ...Long the LCD Backlight Stays On Set how long the LCD backlight stays on 1 Press Settings All Settings General Setup LCD Settings Dim Timer If your machine displays the All Settings menu on the Home screen skip the Settings menu 2 Press the option you want 10Secs 30Secs 1Min 2Mins 3Mins 5Mins 3 Press Related Information General Settings 662 ...

Page 670: ...3 Press Tel 4 Enter your telephone number up to 20 digits using the LCD and then press OK 5 Press Name 6 Enter your name up to 20 characters using the LCD and then press OK Press to cycle between letters numbers and special characters The characters available may differ depending on your country If your machine displays press If you enter an incorrect character press d or c to move the cursor to i...

Page 671: ...0CDW Your Brother machine is set for a Tone dialling service If you have a Pulse dialling rotary service you must change the dialling mode This feature is not available in some countries 1 Press Settings All Settings Initial Setup Tone Pulse If your machine displays the All Settings menu on the Home screen skip the Settings menu 2 Press Tone or Pulse 3 Press Related Information General Settings 66...

Page 672: ...Toner Save is set to on the print on your documents appears lighter We DO NOT recommend using the Toner Save feature for printing photo or greyscale images 1 Press Settings All Settings General Setup Ecology Toner Save If your machine displays the All Settings menu on the Home screen skip the Settings menu 2 Press On or Off 3 Press Related Information General Settings Improve the Print Quality 665...

Page 673: ...ress Book If you combine Address Book numbers when dialling the numbers will be recognised as dial pad input and will not be restricted Shortcuts LDAP Server 3 Press one of the following options Option Description Enter Twice The machine prompts you to re enter the number and then if you re enter the same number correctly the machine will start dialling If you re enter the wrong number the LCD wil...

Page 674: ...ode setting can reduce printing noise When Quiet Mode is turned on the print speed becomes slower The factory setting is off 1 Press Settings All Settings General Setup Ecology Quiet Mode If your machine displays the All Settings menu on the Home screen skip the Settings menu 2 Press On or Off 3 Press Related Information General Settings 667 ...

Page 675: ... the Language on the LCD Change the LCD language if needed This feature is not available in some countries 1 Press Settings All Settings Initial Setup Local Language If your machine displays the All Settings menu on the Home screen skip the Settings menu 2 Press your language 3 Press Related Information General Settings 668 ...

Page 676: ...ttings Change Machine Settings from the Control Panel Save Your Favourite Settings as a Shortcut Save Your Favourite Settings as a Shortcut Add Shortcuts Change or Delete Shortcuts Assign a Shortcut to an ID Card 669 ...

Page 677: ... 3 Press where you have not added a Shortcut 4 Press Copy 5 Press to access the preset copy settings 6 Swipe to display the copy presets and then press the copy preset you want 7 Press Options 8 Swipe up or down or press a or b to display the available settings and then press the setting you want to change 9 Swipe up or down or press a or b to display the available options for the setting and then...

Page 678: ...he Shortcut you selected appear To delete the Shortcut or edit the name press and hold the Shortcut until the options appear and then follow the on screen menus 4 Press Options 5 Change the settings for the Shortcut if needed 6 Press OK if needed 7 When finished press Save as Shortcut 8 Read and confirm the displayed list of settings you have selected and then press OK 9 Do one of the following To...

Page 679: ... Shortcut will automatically appear on the Touchscreen You cannot use the same ID card for different Shortcuts To use the ID card for another Shortcut unregister the card first and then register it with the new Shortcut 1 Press the tab that contains the Shortcut you want to assign to your ID card 2 Press and hold the Shortcut until the options appear 3 Press Register Card NFC 4 Touch the ID card t...

Page 680: ...Home Machine Settings Change Machine Settings from the Control Panel Print Reports Print Reports Reports Print a Report 673 ...

Page 681: ...ns Transmit RX means Receive User Settings The User Settings report prints a list of your current settings Printer Settings The Printer Settings report prints a list of your current printer settings Network Configuration Models with network functionality The Network Configuration report prints a list of your current network settings Print File List The Print File List prints a list of the fonts an...

Page 682: ...n skip the Settings menu 2 Swipe up or down or press a or b to display the report you want to print and then press it 3 Do one of the following If you choose XMIT Verify do one of the following To view the Transmission Verification Report press View on LCD To print the Transmission Verification Report press Print Report If you choose other reports go to next step 4 Press Yes 5 Press Related Inform...

Page 683: ...bles The Settings tables will help you understand the menu selections and options that are found in the machine s programs Settings Tables MFC L8690CDW Settings Tables DCP L8410CDW Settings Tables MFC L8900CDW MFC L9570CDW Feature Tables MFC L8690CDW Feature Tables DCP L8410CDW Feature Tables MFC L8900CDW MFC L9570CDW 676 ...

Page 684: ...All Settings General Setup Level 3 Level 4 Level 5 Descriptions Tray Setting Paper Type MP Tray Select the paper type that matches the paper in the MP tray Tray 1 Select the paper type that matches the paper in the standard paper tray Tray 2 1 Select the paper type that matches the paper in the Optional Tray Tray 2 Tray 3 1 Select the paper type that matches the paper in the Optional Tray Tray 3 T...

Page 685: ...ters Power Saving Mode Quiet Mode Decrease printing noise Auto Power Off Set the number of hours that the machine will remain in Deep Sleep Mode before going into Power Off Mode Setting Lock Set Password Restrict unauthorised users from changing the machine s settings Lock Off On New Password Available only when you enter the password for the first time 1 Available if the Optional Tray s is instal...

Page 686: ... the fax cover page You can fill in information and fax it with your document Coverpage Note Set up your own comments for the fax cover page Auto Redial Set the machine to redial the last fax number after five minutes if the fax did not go through because the line was busy Destination Set the machine to display the destination information on the LCD during fax dialling Report Setting XMIT Report S...

Page 687: ...elect if you want the machine to clear paper size errors or media type errors automatically and use paper from other trays Output Colour Set the output colour HP Tray Command Select the correct version of HP LaserJet tray emulation Reset Printer Restore the printer settings to the factory settings Colour Correction Calibration Calibrate Initiate colour calibration to check and correct colours Rese...

Page 688: ...nge automatically IPv6 Turn the IPv6 protocol on or off To use the IPv6 protocol go to the Brother Solutions Center at support brother com for more information Ethernet Select the Ethernet link mode Wired Status View the current wired status MAC Address View the machine s MAC address Set to Default Restore the wired network settings to the factory settings Wired Enable Turn the Wired LAN on or off...

Page 689: ... the current wireless network status Signal View the current wireless network signal strength SSID View the current SSID Comm Mode View the current Communication Mode MAC Address View the machine s MAC address Set to Default Restore the wireless network settings to the factory settings WLAN Enable Turns the wireless interface on or off Wi Fi Direct Push Button Configure your Wi Fi Direct network s...

Page 690: ... Enter the server name and address Port Enter the port number Mailbox Name Enter the mailbox name Up to 60 characters Mailbox Password Enter the password to login to the server Up to 32 characters Select Folder Select the specified folder in the mailbox using the IMAP4 protocol SSL TLS Send or receive an email via an email server that requires secure SSL TLS communication Verify Cert Verify the SM...

Page 691: ...vices We recommend contacting your network administrator before changing this setting Network Reset Restore all network settings back to the factory settings All Settings Print Reports Level 3 Level 4 Descriptions XMIT Verify View on LCD Display Transmission Verification Reports about sent faxes Print Report Print a Transmission Verification Report of your last transmission Address Book Print a li...

Page 692: ...2 2 Display the remaining life of the PF Kit 2 PF Kit 3 2 Display the remaining life of the PF Kit 3 PF Kit 4 2 Display the remaining life of the PF Kit 4 1 Life is approximate and may vary by type of use 2 Available if the Optional Tray s is installed All Settings Initial Setup Level 3 Level 4 Descriptions Date Time Date Add the date and time on the screen and in the headings of the faxes you sen...

Page 693: ... Erase all stored phone numbers and fax settings All Settings Restore all the machine s settings back to the factory settings and delete the personal data in the memory You cannot see the data on the machine Factory Reset Restore all the machine settings back to the factory settings and delete the personal data in the machine s memory We recommend using this menu option if you want to delete all t...

Page 694: ... Settings Configure the detailed settings All Settings General Setup Level 3 Level 4 Level 5 Descriptions Tray Setting Paper Type MP Tray Select the paper type that matches the paper in the MP tray Tray 1 Select the paper type that matches the paper in the standard paper tray Tray 2 1 Select the paper type that matches the paper in the Optional Tray Tray 2 Tray 3 1 Select the paper type that match...

Page 695: ...hat the machine will remain in Deep Sleep Mode before going into Power Off Mode Setting Lock Set Password Restrict unauthorised users from changing the machine s settings Lock Off On New Password Available only when you enter the password for the first time 1 Available if the Optional Tray s is installed All Settings Shortcut Settings Level 1 Level 2 Descriptions Select a Shortcut Rename Change th...

Page 696: ...e Select whether to apply the colour print settings of the machine or the printer driver Colour Mode Select the colour mode Improve Grey Colour Turn on or off to improve the image quality of shaded areas Enhance Black Printing Turn on or off if a black graphic does not print correctly Brightness Adjust the brightness Contrast Adjust the contrast Red Adjust the red colour Green Adjust the green col...

Page 697: ... IP address Subnet Mask Enter the Subnet mask Gateway Enter the Gateway address Node Name Enter the Node name up to 32 characters WINS Configuration Select the WINS configuration mode WINS Server Primary Specify the IP address of the primary WINS server Secondary Specify the IP address of the secondary WINS server DNS Server Primary Specify the IP address of the primary DNS server Secondary Specif...

Page 698: ... Information Device Name View your machine s device name SSID View the Group Owner s SSID When the machine is not connected the LCD displays Not Connected IP Address View your machine s current IP Address Status Information Status View the current Wi Fi Direct network status Signal View the current Wi Fi Direct network signal strength When your machine acts as Group Owner the LCD always indicates ...

Page 699: ...after Scan to Email Server is downloaded Print a list of names and numbers stored in the Address Book Journal Report Available after Scan to Email Server is downloaded Print a list of information about your last 200 outgoing emails User Settings Print a list of your settings Printer Settings Print a list of your Printer settings Network Configuration Print a list of your Network settings Print Fil...

Page 700: ...Descriptions Date Time Date Add the date and time on the screen and in the headings of the faxes you send Time Auto Daylight Set the machine to change automatically for Daylight Saving Time Time Zone Set your time zone Reset Machine Reset Restore the machine settings that you have changed such as Date and Time Network Reset Restore all network settings back to the factory settings Address Book Ava...

Page 701: ...er you loaded in the Optional Tray Tray 3 Tray 4 1 Select the size of paper you loaded in the Optional Tray Tray 4 Paper Low Notice Paper Low Notice Select whether to display a message telling you that the paper tray is nearly empty Notice Level Select the minimum paper level that will trigger the message Check Size Select whether to display a message telling you to check that the size of the pape...

Page 702: ...all and hear fax tones Remote Codes Remote Codes Answer calls at an extension or external telephone and use codes to turn the Remote Codes on or off You can personalise the codes Act Code Deact Code Auto Reduction Reduce the size of incoming faxes PC Fax Receive On Set the machine to send faxes to your computer You can turn on the Backup Print safety feature Off Memory Receive Off Fax Forward Set ...

Page 703: ... the machine to restrict the dialling when using a Shortcut LDAP Server Set the machine to restrict the dialling of LDAP server numbers Remaining Jobs Check which scheduled jobs are in the machine s memory and cancel selected jobs Miscellaneous BT Call Sign U K only Use with BT Call Sign All Settings Printer Level 3 Level 4 Level 5 Descriptions Emulation Select the emulation mode Quality Select th...

Page 704: ...nt correctly Brightness Adjust the brightness Contrast Adjust the contrast Red Adjust the red colour Green Adjust the green colour Blue Adjust the blue colour All Settings Network Level 3 Level 4 Level 5 Level 6 Descriptions Wired LAN TCP IP BOOT Method IP Boot Tries Select the BOOT method that best suits your needs IP Address Enter the IP address Subnet Mask Enter the Subnet mask Gateway Enter th...

Page 705: ... address of the primary WINS server Secondary Specify the IP address of the secondary WINS server DNS Server Primary Specify the IP address of the primary DNS server Secondary Specify the IP address of the secondary DNS server APIPA Set the machine to allocate the IP address from the link local address range automatically IPv6 Turn the IPv6 protocol on or off To use the IPv6 protocol go to the Bro...

Page 706: ...s Not Connected IP Address View your machine s current IP Address Status Information Status View the current Wi Fi Direct network status Signal View the current Wi Fi Direct network signal strength When your machine acts as Group Owner the LCD always indicates a strong signal I F Enable Turn the Wi Fi Direct connection on or off NFC Available only for certain models Turn the NFC function on or off...

Page 707: ...tically The IMAP4 server deletes error emails automatically after you read them Notification Receive notification messages Setup Mail TX Sender Subject View the subject Size Limit Size Limit Limit the size of email documents Maximum Size MB Notification Send notification messages Setup Relay Relay Broadcast Relay a document to another fax machine Relay Domain Relay XX Register the Domain name Rela...

Page 708: ...of data saved in the machine s memory Drum Dot Print Print the Drum Dot Check Sheet WLAN Report For wireless network models Print the wireless LAN connection results All Settings Machine Info Level 3 Level 4 Level 5 Descriptions Serial No Check your machine s serial number Firmware Version Main Version Check your machine s firmware version Sub1 Version Page Counter Total Colour Check the number of...

Page 709: ...ort using various standards If you regularly experience fax transmission errors select Basic for VoIP Reset Machine Reset Restore the machine settings that you have changed such as Date and Time Network Reset Restore all network settings back to the factory settings Address Book Fax Erase all stored phone numbers and fax settings All Settings Restore all the machine s settings back to the factory ...

Page 710: ...default Copy screen settings Scan Screen Set the default Scan screen settings Restriction Management User Restriction Function Enable or disable the restriction function such as Secure Function Lock Setting Lock Restrict unauthorised users from changing the machine s settings Setting Lock Details Select the specific machine settings you want to restrict unauthorised users from changing Password Re...

Page 711: ...hen you need a delay while dialling numbers such as access codes and credit card numbers You can also store a pause when you set up addresses Tel R Tel changes to R when PBX is selected as the telephone line type You can use R to gain access to an outside line or to transfer a call to another extension when connected to a PBX Address Book Search Search within the Address Book Edit Add New Address ...

Page 712: ... Save the current settings as a shortcut Fax When Fax Preview is On Level 3 Level 4 Level 5 Descriptions Sending Faxes Redial Pause Redial the last number called When you are entering a fax or telephone number on the control panel Redial changes to Pause on the LCD Press Pause when you need a delay while dialling numbers such as access codes and credit card numbers You can also store a pause when ...

Page 713: ...copy Colour Start Make a colour copy more Copy options Receipt Mono Start Set the preset copy settings of Receipt Colour Start Save as Shortcut more Copy options Options Normal Mono Start Set the preset copy settings of Normal Colour Start Save as Shortcut more Copy options Options 2in1 ID Mono Start Set the preset copy settings of 2in1 ID Colour Start Save as Shortcut more Copy options Options 2i...

Page 714: ...hat will be used 2 sided Copy Layout Turn off or turn on 2 sided copying and select flip on long edge or flip on short edge 2 sided Copy Page Layout Select a page layout option when you make 2 sided N in 1 copies from a 2 sided document Quality Select the Copy resolution for your document type Contrast Adjust the contrast Stack Sort Select to stack or sort multiple copies Page Layout Make N in 1 a...

Page 715: ...ons Save as Shortcut Start to OCR Scan Actions Convert your scanned document to an editable text file Select USB or PC Options Save as Shortcut Start to Image Scan Actions Scan photos or graphics into your graphics applications Select USB or PC Options Save as Shortcut Start to E mail Scan Actions Send a scanned document as an email attachment Select USB or PC Options Save as Shortcut Start to E m...

Page 716: ...ternet Select Profile name Options Save as Shortcut Start to My Folder Send scanned data to your folder in the CIFS server on your local network or on the Internet to SharePoint Scan Actions Send scanned data via a SharePoint server Select Profile name Options Save as Shortcut Start to Web Upload the scanned data to an Internet service WS Scan Appears when you install a Web Services Scanner which ...

Page 717: ... Convert your scanned document to an editable text file to Image Scan a colour picture into your graphics application to USB Scan documents to a USB Flash memory drive to E mail Scan a monochrome or a colour document into your email application to E mail Server Available after Scan to Email Server is downloaded Scan a monochrome or a colour document to the email address you want to Network Send sc...

Page 718: ... only when the machine has secure print data Web Level 1 Descriptions Web Connect the Brother machine to an Internet service Apps Level 1 Descriptions Apps Connect the Brother machine to the Brother Apps service USB Level 1 Level 2 Descriptions USB Scan to USB Scan documents to a USB Flash memory drive Direct Print Print the data directly from the USB flash drive 2 in 1 ID Copy Level 1 Description...

Page 719: ...ach colour Copy Level 3 Level 4 Level 5 Descriptions Mono Start Make a monochrome or greyscale copy Colour Start Make a colour copy more Copy options Receipt Mono Start Set the preset copy settings of Receipt Colour Start Save as Shortcut more Copy options Options Normal Mono Start Set the preset copy settings of Normal Colour Start Save as Shortcut more Copy options Options 2in1 ID Mono Start Set...

Page 720: ...ction ratio Density Adjust the density Tray Use Select the tray that will be used 2 sided Copy Layout Turn off or turn on 2 sided copying and select flip on long edge or flip on short edge 2 sided Copy Page Layout Select a page layout option when you make 2 sided N in 1 copies from a 2 sided document Quality Select the Copy resolution for your document type Contrast Adjust the contrast Stack Sort ...

Page 721: ... Select USB or PC Options Save as Shortcut Start to OCR Scan Actions Convert your scanned document to an editable text file Select USB or PC Options Save as Shortcut Start to Image Scan Actions Scan photos or graphics into your graphics applications Select USB or PC Options Save as Shortcut Start to E mail Scan Actions Send a scanned document as an email attachment Select USB or PC Options Save as...

Page 722: ...rk Scan Actions Send scanned data to a CIFS server on your local network or on the Internet Select Profile name Options Save as Shortcut Start to My Folder Send scanned data to your folder in the CIFS server on your local network or on the Internet to SharePoint Scan Actions Send scanned data via a SharePoint server Select Profile name Options Save as Shortcut Start to Web Upload the scanned data ...

Page 723: ...rtcut settings Delete Delete the shortcut Add Shortcut Copy Select the settings you want Scan to File Scan a monochrome or a colour document to your computer to OCR Convert your scanned document to an editable text file to Image Scan a colour picture into your graphics application to USB Scan documents to a USB Flash memory drive to E mail Scan a monochrome or a colour document into your email app...

Page 724: ...nter your four digit password Active only when the machine has secure print data Web Level 1 Descriptions Web Connect the Brother machine to an Internet service Apps Level 1 Descriptions Apps Connect the Brother machine to the Brother Apps service USB Level 1 Level 2 Descriptions USB Scan to USB Scan documents to a USB Flash memory drive Direct Print Print the data directly from the USB flash driv...

Page 725: ...ing the setup wizard WLAN Assistant Configure your wireless network settings using the Brother installation disc WPS Configure your wireless network settings using the one button push method WPS w PIN Code 1 Configure the wireless network settings using WPS with a PIN code WLAN Status 1 Display the wireless network connection status MAC Address 1 Display the MAC address of the machine Set to Defau...

Page 726: ...ress Book Edit Add New Address Name Store Address Book numbers set up Group numbers for Broadcasting change and delete Address Book numbers Address Setup Groups Name Add Delete Change Select Address Delete Select Address Select Address Book Apply Start sending a fax using the Address Book Call History Outgoing Call Select Outgoing Call Apply Select a number from the Outgoing Call history and then ...

Page 727: ... to Pause on the LCD Press Pause when you need a delay while dialling numbers such as access codes and credit card numbers You can also store a pause when you set up addresses Tel R Tel changes to R when PBX is selected as the telephone line type You can use R to gain access to an outside line or to transfer a call to another extension when connected to a PBX Address Book Select the address of the...

Page 728: ...preset copy settings of Normal Colour Start Save as Shortcut more Copy options Options 2in1 ID Mono Start Set the preset copy settings of 2in1 ID Colour Start Save as Shortcut more Copy options Options 2in1 Mono Start Set the preset copy settings of 2in1 Colour Start Save as Shortcut more Copy options Options 2sided 1 2 Mono Start Set the preset copy settings of 2 sided 1 2 Colour Start Save as Sh...

Page 729: ...on when you make 2 sided N in 1 copies from a 2 sided document Quality Select the Copy resolution for your document type Contrast Adjust the contrast Stack Sort Select to stack or sort multiple copies Page Layout Make N in 1 and 2 in 1 ID copies Colour Adjust Adjust the colour for copies Remove Background Colour Change the amount of background colour that is removed Save as Shortcut Save the curre...

Page 730: ... Actions Scan photos or graphics into your graphics applications Select USB or PC Options Save as Shortcut Start to E mail Scan Actions Send a scanned document as an email attachment Select USB or PC Options Save as Shortcut Start to E mail Server Scan Actions Scan a monochrome or a colour document to the email address you want Cancel Manual Address Book Search Edit Select Address Book Next Destin...

Page 731: ... Appears when you install a Web Services Scanner which is displayed in your computer s Network explorer Scan Actions Scan data using the Web Service protocol Scan Scan for E mail Scan for Fax Scan for Print Secure Print Level 2 Level 3 Level 4 Descriptions Secure Print Select User Select Secure Print Job You can print data saved in the machine s memory when you enter your four digit password Activ...

Page 732: ...via FTP SFTP to SharePoint Send scanned data via a SharePoint server Web Connect the Brother machine to an Internet service Web services may have been added and service names may have been changed by the provider since this document was published Go to your model s Manuals page on the Brother Solutions Center at support brother com to download the Web Connect Guide Apps Connect the Brother machine...

Page 733: ...our Computer Change Machine Settings from Your Computer Change Machine Settings Using Web Based Management Change the Machine Settings Using Remote Setup Where Can I Find My Brother Machine s Network Settings Network Management Software and Utilities 726 ...

Page 734: ... Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol HTTP or Hyper Text Transfer Protocol over Secure Socket Layer HTTPS What is Web Based Management Access Web Based Management Set a Login Password for Web Based Management Network Management Software and Utilities 727 ...

Page 735: ...re Socket Layer HTTPS Type your machine s IP address into your web browser to access and change your print server settings We recommend Microsoft Internet Explorer 11 for Windows and Safari 9 for Macintosh Make sure that JavaScript and Cookies are always enabled in whichever browser you use You must use the TCP IP protocol on your network and have a valid IP address programmed into the print serve...

Page 736: ...main Name System or enable a NetBIOS name you can type another name such as SharedPrinter instead of the IP address For example http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Macintosh access Web Based Management by clicking the machine s icon on the Status Monitor...

Page 737: ...lso use the node name For example http brnxxxxxxxxxxxx The NetBIOS name can be found in the Network Configuration Report For Macintosh access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click 4 Click Administrator 5 Type the password you want to use in the Enter New Password field...

Page 738: ...Remote Setup program lets you configure many of your Brother machine s settings from your computer When you start Remote Setup the settings on your Brother machine will be downloaded to your computer and displayed on your screen If you change the settings on your computer you can upload them directly to the machine Remote Setup Windows Remote Setup Macintosh 731 ...

Page 739: ...Change the Machine Settings Using Remote Setup Remote Setup Windows Remote Setup Windows Set Up the Brother Machine from Your Computer Windows Set Up the Brother Machine Using ControlCenter4 Windows Set Up Your Machine s Address Book Using ControlCenter4 Windows 732 ...

Page 740: ...the following Windows 7 Click Start All Programs Brother Brother Utilities Click the drop down list and select your model name if not already selected Click Tools in the left navigation bar and then click Remote Setup Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click Tools in the left navigation bar and then...

Page 741: ...Program If an error message appears confirm that your data is correct and then click OK Cancel Click to exit the Remote Setup Program without uploading data to the machine Apply Click to upload data to the machine without exiting the Remote Setup Program 3 Click OK If your computer is protected by a firewall and is unable to use Remote Setup you may need to configure the firewall settings to allow...

Page 742: ...e Setup 1 Click the ControlCenter4 icon in the task tray and then click Open 2 Click the Device Settings tab 3 Click the Remote Setup button 4 Configure the settings as needed Export Click to save the current configuration settings to a file Click Export to save your address book or all settings for your machine Import Click to import a file and read its settings Print Click to print the selected ...

Page 743: ...o the machine without exiting the Remote Setup Program 5 Click OK If your computer is protected by a firewall and is unable to use Remote Setup you may need to configure the firewall settings to allow communication through port numbers 137 and 161 If you are using Windows Firewall and you installed the Brother software and drivers from the installation disc the necessary firewall settings have alr...

Page 744: ...FC L8690CDW MFC L8900CDW MFC L9570CDW Use Remote Setup through CC4 to add or change Address Book numbers on your computer If Secure Function Lock is set to On you cannot use Remote Setup 1 Click the ControlCenter4 icon in the task tray and then click Open 2 Click the Device Settings tab 3 Click the Address Book button The Address Book opens in a Remote Setup window 4 Add or update the Address Book...

Page 745: ...ngs from Your Computer Change the Machine Settings Using Remote Setup Remote Setup Macintosh Remote Setup Macintosh Set Up the Brother Machine Using ControlCenter2 Macintosh Set Up Your Machine s Address Book Using ControlCenter2 Macintosh 738 ...

Page 746: ...nction Lock is set to On you cannot use Remote Setup 1 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 2 Click the DEVICE SETTINGS tab 3 Click the Remote Setup button The Remote Setup Program screen appears 4 Configure the settings as needed Export Click to save the current configuration settings to a file Click Ex...

Page 747: ...uploading data to the machine and then exit the Remote Setup Program If an error message appears enter the correct data again and then click OK Cancel Click to exit the Remote Setup Program without uploading data to the machine Apply Click to upload data to the machine without exiting the Remote Setup Program 5 When finished click OK Related Information ControlCenter2 Macintosh Remote Setup Macint...

Page 748: ...emote Setup through ControlCenter2 to add or change Address Book numbers on your computer If Secure Function Lock is set to On you cannot use Remote Setup 1 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 2 Click the DEVICE SETTINGS tab 3 Click the Address Book button The Address Book opens in a Remote Setup window...

Page 749: ...me Appendix Appendix Specifications How to Enter Text on Your Brother Machine Supplies Important Information About Toner Cartridge Life Accessories Information Regarding Recycled Paper Brother Numbers 742 ...

Page 750: ...hscreen LCD 1 Power Source 220 to 240 V AC 50 60 Hz Power Consumption Average Peak Approximately 1230 W Printing 2 Approximately 580 W at 25 C Printing Quiet Mode 2 Approximately 340 W at 25 C Copying 2 Approximately 550 W at 25 C Copying Quiet Mode 2 Approximately 350 W at 25 C Ready 2 Approximately 70 W at 25 C Sleep 2 Approximately 10 W Deep Sleep 2 DCP L8410CDW Approximately 1 3 W MFC L8690CDW...

Page 751: ...rating 20 to 80 without condensation Storage 10 to 90 without condensation ADF automatic document feeder DCP L8410CDW MFC L8690CDW Up to 50 sheets MFC L8900CDW Up to 70 sheets MFC L9570CDW Up to 80 sheets For best results we recommend Temperature 20 to 30 C Humidity 50 to 70 Paper 80 g m2 1 Measured diagonally 2 USB connections to computer 3 Measured according to IEC 62301 Edition 2 0 4 Power cons...

Page 752: ...nv Thick Glossy Paper Paper Size Width 76 2 to 215 9 mm Length 127 to 355 6 mm Envelope COM 10 DL C5 Monarch Paper Weight 60 to 163 g m2 Maximum Paper Capacity Up to 50 sheets of 80 g m2 Plain Paper Envelope 10 envelopes up to 10 mm thick Paper Tray 2 3 4 Optional 1 2 Paper Type Plain Paper Letterhead Coloured Paper Thin Paper Recycled Paper Paper Size A4 Letter A5 Executive Legal Folio Mexico Leg...

Page 753: ...back 2 sided Print Receiving Yes Automatic 2 sided Sending MFC L8690CDW MFC L8900CDW MFC L9570CDW Yes from ADF Scanning Width Maximum 208 mm Printing Width Maximum 208 mm Greyscale 8 bit 256 levels Resolution Horizontal 203 dpi Vertical Standard 98 dpi Fine 196 dpi Super fine 392 dpi Photo 196 dpi Address Book 300 Locations Groups Up to 20 Broadcasting 350 Locations Automatic Redial 3 times at 5 m...

Page 754: ...ng Width Maximum 210 mm Automatic 2 sided Scanning MFC L8690CDW MFC L8900CDW MFC L9570CDW Yes from ADF 1 Maximum 1200 1200 dpi scanning with the WIA driver in Windows 7 Windows 8 Windows 8 1 and Windows 10 resolution up to 19200 19200 dpi can be selected by using the scanner utility Printer Specifications Automatic 2 sided Print Yes Emulation PCL6 BR Script3 PDF Version 1 7 XPS Version 1 0 Resolut...

Page 755: ...n printer driver TIFF scanned by Brother models XPS version 1 0 Interface USB direct interface Front x 1 Rear x 1 MFC L9570CDW Supported Protocols and Security Features Ethernet 10Base T 100Base TX 1000Base T Wireless LAN IEEE 802 11b g n Infrastructure Mode IEEE 802 11g n Wi Fi Direct Protocols IPv4 ARP RARP BOOTP DHCP APIPA Auto IP WINS NetBIOS name resolution DNS Resolver mDNS LLMNR responder L...

Page 756: ... 2 3 Windows Server 2008 N A Printing 50 MB N A Windows Server 2008 R2 64 bit x64 processor Windows Server 2012 Windows Server 2012 R2 Windows Server 2016 Macintosh Operating System macOS v10 10 5 Printing PC Fax Send 4 Scanning Intel Processor 80 MB 400 MB macOS v10 11 x macOS v10 12 1 Third party USB ports are not supported 2 For WIA 1200x1200 resolution Brother Scanner Utility enables resolutio...

Page 757: ...wercase and uppercase letters To move the cursor to the left or right press d or c Inserting spaces To enter a space press Space or c Making corrections If you entered a character incorrectly and want to change it press d or c to move the cursor to the incorrect character and then press Enter the correct character To insert a character press d or c to move the cursor to the correct place and then ...

Page 758: ...C Magenta TN 421M Yellow TN 421Y Black Approximately 3 000 pages 1 2 Cyan Magenta Yellow Approximately 1 800 pages 1 2 DCP L8410CDW MFC L8690CDW MFC L8900CDW High Yield Toner Black TN 423BK Cyan TN 423C Magenta TN 423M Yellow TN 423Y Black Approximately 6 500 pages 1 2 Cyan Magenta Yellow Approximately 4 000 pages 1 2 DCP L8410CDW MFC L8690CDW MFC L8900CDW Super High Yield Toner Black TN 426BK Cya...

Page 759: ...Waste Toner Box WT 320CL Approximately 50 000 pages 2 DCP L8410CDW MFC L8690CDW MFC L8900CDW MFC L9570CDW 1 Approximate cartridge yield is declared in accordance with ISO IEC 19798 2 A4 or Letter size 1 sided pages 3 Approximately 30 000 pages based on 1 page per job and 50 000 pages based on 3 pages per job A4 Letter simplex pages The number of pages may be affected due to a variety of factors in...

Page 760: ...stment of Colour Density To obtain stable print quality the density of each toner cartridge needs to be maintained at a fixed value If the density balance between the colours cannot be kept the tint becomes unstable and accurate colour reproduction becomes unavailable The toner density can change due to chemical changes to the toner that affect its electrical charge deterioration of the developer ...

Page 761: ...tomer service Model name Items Applicable Models LT 330CL Lower Tray 250 sheets DCP L8410CDW MFC L8690CDW MFC L8900CDW MFC L9570CDW 1 2 LT 340CL Lower Tray 500 sheets MFC L8900CDW MFC L9570CDW 2 1 DCP L8410CDW MFC L8690CDW Maximum number of Lower Trays Up to three LT 330CL Lower Trays 2 MFC L8900CDW MFC L9570CDW Maximum number of Lower Trays Up to three LT 330CL Lower Trays or up to two Lower Tray...

Page 762: ...sing recycled paper saves natural resources and promotes the circular economy Paper is made using cellulose fibres from wood Collecting and recycling paper extends the life of fibres over multiple life cycles making the best use of the resources The recycled paper production process is shorter The fibres have already been processed so less water and energy and fewer chemicals are used Paper recycl...

Page 763: ...Brother product Check here for Brother driver updates too support brother com Customer Service Visit www brother com for contact information on your local Brother office Service centre locations For service centres in Europe contact your local Brother Office Contact information for European offices can be found at www brother com and selecting your country Internet Addresses Brother Global Web Sit...

Page 764: ...Visit us on the World Wide Web www brother com UK Version 0 ...

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