HD Conference Dome
Troubleshooting | en
153
Bosch Security Systems, Inc.
Installation Manual
F.01U.265.806 | 1.0 | 2012.03
15.1
HD Conference Dome Operation and
Control
Problem
Solution
No Network
Connection
–
Check all network connections
–
Ensure that the maximum distance
between any two Ethernet connections is
100 m (328 ft) or less.
If O.K., then:
–
If you are behind a firewall, ensure that the
Video Transmission mode is set to UDP.
a.
Access the Settings Web page for the IP-
enabled device.
b.
Expand the Service Settings link, then
click Network.
c.
Select UDP from the Video Transmission
drop-down list. Then click Set.
Video is distorted
(HD Conference Dome)
–
Navigate to the SETTINGS page.
–
Click the Advanced Link; then click the Camera
link, located in the left pane of the Settings
window.
–
Click the Installer Menu, located under the
Camera link.
–
Select either 50 or 60 Hz from the Frequency
pull-down list.