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126305 Rev B 05/22/15

 

 

Site Master Payment Terminal

 

The payment terminal is warranted for parts, labor and travel  for 12 months from date of installation or 18 months from date of original invoice, whichever comes first, except 
the receipt printer and driver board which is warranted for parts for ninety (90) days from the date of installation or 180 days from original invoice, whichever comes first.

 

 

Field Retrofit Card Readers, Payment Modules, Cash Acceptors, and all other field retrofit Accessories

 

The  field  retrofit  assembly  is  warranted  for  parts  only  for  12  months  from  date  of  installation  or  18  months  from  date  of  original  invoice,  whichever  comes  first,  except  the 
receipt printer and driver board which is warranted for parts for ninety (90) days from the date of installation or 180 days from original invoice, whichever comes first.

 

 

Consumable Items

 

such as receipt paper are not warranted.  The use of receipt paper not specified by Bennett will void the printer assembly warranty.

 

 

Model 515 Pump Controller, 621 Module, Fan Out Boxes

 

Warranty on parts, labor and travel is 12 months from the date of installation or 18 months from the date of original invoice, whichever comes first.

 

 

Software

 

Bennett  Pump  Company  warrants  Bennett  products  and  software  packages,  whose  operation  is  controlled  by  Bennett  designed  and  developed  software,  shall  be  free  of 
material defects and conform to current Bennett specifications for a period of ninety (90) days from the date of original invoice.  Bennett shall use its best effort to correct such 
defects and to supply to purchaser at Bennett’s expense, a corrected version within a reasonable time after purchaser notifies Bennett in writing of any defects and provides 
the programs and instructions required to reproduce the claimed defect.

 

 

Warranty does not cover any modification to the  program, the Bennett product, and/or connection to unapproved  equipment made  by  any  person  or  any  defect caused by 
such modifications/connections.

 

 

Upgrade Kits

 

Bennett offers kits which are installed as an option to enhance operating features of an existing Bennett product are warranted for parts only for ninety (90) days from date of 
installation or 12 months from date of original invoice, whichever comes first.  Upgrade Kit warranty applies to kit components only.  Warranty status of the remainder of the 
product remains unchanged. 

 

 

Spare Parts

 

For equipment under warranty:  The warranty period for all spare parts replaced is the remainder of the original warranty.  Spare Parts are warranted for the value of the parts 
only (no labor, mileage, or other charges).

 

 

For equipment not under warranty:  The warranty period is 90 days from the date of invoice to the end user, or 12 months from the date of original invoice, whichever comes 
first.  Spare Parts are warranted for the value of the parts only (no labor, mileage, or other charges).

 

 

General Exclusions

 

1.

 

Warranty does not apply to any product which has been altered, subjected to unusual physical or electrical stress, an Act of God, damaged by 
accident, tampered with, or subjected to misuse or abuse including substituting parts or accessories from other manufacturers without the written 
consent of Bennett Pump Company. The above warranties shall not exist if the original identification marks have been removed or altered.

 

2.

 

Bennett makes no warranty with respect to the Bennett equipment or Bennett’s performance of services under this agreement, express or implied, 
and Bennett hereby disclaims the implied warranties of merchantability and fitness for a particular purpose.

 

3.

 

In no event shall Bennett be liable for any loss of profits, loss of use, interruption of business or indirect, special, incidental or consequential     
damages of any kind in connection with or arising out of the furnishing, performance, use or failure of the Bennett equipment, software or services  
acquired from Bennett, the distributor or the user, whether alleged as a breach of contract or tortuous conduct, including negligence. Bennett’s 
liability hereunder for damages shall not, in any event, exceed the amounts paid by the buyer to Bennett for equipment, software or services as to 
which the claim arose.

 

4.

 

No action arising out of any claimed breach of the Warranty Agreement or transaction under this Warranty Agreement may be brought by either 
party more than two (2) years after the cause of action has accrued.

 

5.

 

Use of non

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Bennett replacement parts, unless specified by Bennett, will void the equipment warranty.

 

6.

 

This warranty only applies to Bennett equipment installed in the United States of America and is non

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transferable. 

 

7.

 

Failure to pay the Bennett invoice within stated invoice terms, covering the respective Bennett equipment purchased under this limited warranty 
may, at Bennett’s discretion, void this limited product warranty.

 

 

THE FOREGOING WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING,

 

WITHOUT LIMITATION, THE WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

 

 

BENNETT PUMP COMPANY 

 

1218 E.  Pontaluna Road

 

Spring Lake, MI 49456

 

Tel:  231

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798

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1310  Fax:  231

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799

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6202                                            

 

 

 

Bennett Limited Warranty for Products Installed in the United States 

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 Site Master

 

Bennett  Pump  Company  guarantees  new  Service  Station  Equipment manufactured  by  Bennett  against  defects  in  material  or workmanship 
during the warranty period in accordance with the provisions stated below:

 

• 

The Site Audit Report issued with all equipment must be completed and returned at time of installation to Bennett Pump Company, Spring Lake, 
MI to initiate warranty.     

 

• 

Warranty service must be performed by the nearest Bennett Authorized Service Representative qualified to perform service on the defective 
equipment. Only Authorized and Certified Service Representatives are allowed to perform warranty service. Use of service personnel other than 
qualified Bennett Service Representatives without prior approval by Bennett Pump Company will void payment of any warranty claims.

 

• 

Labor and travel costs incurred while servicing Bennett equipment will be paid at previously contracted rates subject to published standard repair 
time allowances to qualified Bennett Service Representatives with travel cost limited to 200 miles. Travel cost shall be limited to 4 hours round trip.

 

• 

Bennett equipment has been installed according to the manufacturer’s instructions and diagrams.

 

• 

During the warranty period, Bennett Pump Company will, at its option, repair or replace defective parts returned to its factory, transportation  
charges prepaid.

 

• 

The manufacturer reserves the right to make changes in the design or to make additions

 

Summary of Contents for Site Master SP

Page 1: ...49456 USA 800 235 7618 Outside USA 231 798 1310 sales bennettpump com www bennettpump com READ THIS BOOK This book has important information for safe installation and operation of this equipment Read...

Page 2: ...ttery 18 Diagnostics 18 Manager s Mode 02 Real Time Clock 18 Manager s Mode 03 Audit Trail Report 19 Manager s Mode 04 Card Reader Diagnostics 21 Manager s Mode 05 Printer Diagnostics 22 Manager s Mod...

Page 3: ...ore working on the equipment WARNING To prevent electric shock keep the electrical parts of the terminal dry WARNING You must have training in the installation service or maintenance of this equipment...

Page 4: ...ease Pay Inside message NOTE Please Pay Inside will be displayed only if the module and or POS Point of Sale has not been configured or installed at this time see figure 1 2 The message will return if...

Page 5: ...he 12vdc voltage source Card Reader Display Backlight Receipt Printer Data The following components use the 24vdc voltage source Receipt Printer Power Display Connector Descriptions All peripherals ar...

Page 6: ...itting with conductor seals Field connections are done in the Upper Electrical Enclosure Wire must extend 60 inches above base of the unit to make Electrical Connections All conductors are to be stran...

Page 7: ...7 126305 Rev B 05 22 15 Installation continued FIGURE 2 3 Field Wiring Diagram Power FIGURE 2 4 Field Wiring Diagram Communication...

Page 8: ...The module has a Manager s Mode used to access programming and diagnostics The following instructions explain how to gain access to the Manager s Mode and how to configure it for operation Using the K...

Page 9: ...ode press the numeric 1 key and press the function Enter key The function Enter key will be used to enter each mode for programming or diagnostics Once the function Enter key is pressed the display wi...

Page 10: ...a number larger than the current count number To shorten the receipt enter a number that is lower than the current number As the new count is entered the display will show the new value see figure 3...

Page 11: ...believe that the receipt is complete and they will begin to remove the paper from the printer chute before it is complete To prevent this from happening Mode 14 is used to send the receipt data to the...

Page 12: ...d 3 18 If programming is complete press the right Soft Key next to EXIT on the display again and the module will return to nor mal operation Manager s Mode 99 There are thirty six different logos that...

Page 13: ...s Mode 99 If programming is complete press the right Soft Key next to EXIT on the display again and the module will return to normal operation 00 No Logo 01 76 Logo 02 Air Products Logo 03 Arco Logo 0...

Page 14: ...gramming Header For Bennett use only J4 Audio Transducer Used to connect the speaker that is used to beep and prompt the user to respond to the module NOTE The 12v on Pins 1 and 2 is the same 12v that...

Page 15: ...he CPU Board using the 12v supplied on Pins 1 and 2 of J5 J8 COM 1 Receipt Printer This is dedicated to RS 232 used to interface the receipt printer J9 COM 2 Auxiliary Connector Natural Gas Com Hub Bo...

Page 16: ...v on Pins 1 and 2 is the same 24v from Pins 3 and 4 of J5 NOTE The same 12v on Pin 3 is the same 12v from Pins 1 and 2 of J5 NOTE The 5v is regulated on the CPU Board using the 12v supplied on Pins 1...

Page 17: ...inks at the rate of 1x per second when in normal run mode D7 Red RS 485 RXD D8 Green RS 485 TXD D11 Red COM 1 Magnetic Card Reader TXD D13 Green COM 1 Magnetic Card Reader RXD D15 Red COM 3 Printer TX...

Page 18: ...nostics There are ten diagnostic modes available with the module These modes are used to help troubleshoot the software keypad printer card reader or encryption Here is a list of diagnostic modes Mode...

Page 19: ...rint the date and time that each event happens These reports will tell when each of the Audit Events have taken place Once the module is in Manager s Mode press the numeric 3 key and press the functio...

Page 20: ...port only reflects the last 25 times that the software reset Notice that the event column left side of report reflects only the software starts event Figure 4 7 is an example of the Clock Change Repor...

Page 21: ...s Mode 04 After the module detects the card reader insert a card to verify that it is working properly When the card is slid into the reader make sure that it has been inserted completely At this poi...

Page 22: ...he keys on the module only This mode does not test any other keys on the terminal After entering into Manager s Mode press the numeric 6 key and press the function Enter key After pressing the functio...

Page 23: ...o exit Manager s Mode 08 If programming is complete press the right Soft Key next to EXIT on the display again and the module will return to normal operation Manager s Mode 09 This mode is used to res...

Page 24: ...umber of messages started Every time a character causes the start of a new message the FE Counter is incremented see figure 4 18 Valid shows the total number of valid messages received and validated s...

Page 25: ...25 126305 Rev B 05 22 15 Parts FIGURE 5 1 5x8 Credit Parts Breakdown 1 2 3 4 6 8 9 10 7 14 11 13 5 12 15 16 17...

Page 26: ...rcuit Board Assembly Side Soft Key 2 6 117416 Bracket Lens Display 1 7 117417 Display Board 1 8 117410 Bracket Display 1 9 117432 Color APM CPU Board 1 10 113558 5x8 Pin Pad Gasket 1 11 113559 5x8 Pin...

Page 27: ...nesses 2 3 4 5 5 1 Item 2 Card Reader Item 4b Printer Power Adaptor Item 5 Soft Key Item 1 Comm Power Item 3 Printer Comm Item 4a Printer Power Harness Item 6 Display Cable 6 Item 7 Alpha Numeric and...

Page 28: ...3 113533 Printer Data Cable comes with Printer Kit 1 4a 115407 Printer Power Harness comes with Printer Kit 1 4b 114586 Printer Power Adaptor 1 5 118553 Soft Key Harness 2 6 117827 Display Cable FCC...

Page 29: ...p Company The above warranties shall not exist if the original identification marks have been removed or altered 2 Bennett makes no warranty with respect to the Bennett equipment or Bennett s performa...

Page 30: ...30 126305 Rev B 05 22 15 Bennett 1218 E Pontaluna Road Spring Lake MI 49456 USA 800 235 7618 Outside USA 231 798 1310 sales bennettpump com www bennettpump com...

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