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3.3.7 Intrude
3.3.8 Call Pick-Up/Pick-Off
The
Intrude
feature enables an extension to
intrude on an established call.
If an extension with the
Intrude
feature
enabled makes a call to a busy extension, the
caller can break in on the established call by
using this feature. A Warning tone will be
given before the intrusion takes place.
The
Intrude
feature can only be used while
listening to Busy tone, therefore the called
extension must have Internal Call Waiting
disabled.
An extension cannot be intruded upon if the
Protection
option is enabled for that
extension, i.e. the
Protection
box is ticked.
The default settings are -
Intrude is
Enabled
for all extensions
Protection is
Disabled
for all extensions
To change a setting for an extension, click the
box alongside the extension number.
•
Click
Save
to accept new settings
•
Click
Back
to return to the main menu
The
Call Pick-Up
and
Pick-Off
features
enable an extension to answer a call ringing
at another extension or to take over (Pick-
Off) a call that has already been answered,
e.g. from an answering machine.
Calls can only be picked off from extensions
with the
Pick-Off
feature enabled.
The default settings are -
Call Pick-Up
Enabled
for all extensions
Call Pick-Off
Disabled
for all extensions
To change a setting for an extension, click the
box alongside the extension number.
•
Click
Save
to accept new settings
•
Click
Back
to return to the main menu
