Avery Berkel CX20 SERIES, Service Manual

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10 — Error Messages
10–8 CX20/CX30/CX34 Service Manual
Meaning/What you should do Message
NO COMMS CNTRL1 Indicates comms controller 1 (main comms controller) has
not been detected on the network. In this case comms
controller 2 is running the network.
Possible causes:
1. Faulty network cabling (within the machine housing the
comms controller 1).
2. The machine housing the comms controller 1 has been
switched off.
3. The wrong versions of software are fitted.
4. Faulty comms controller 1 PCB.
If the problem persists contact Avery Berkel head office
with a full description of the fault and a list of all software
firmware numbers.
NO COMMS CNTRL2 Indicates comms controller 2 (back–up comms controller)
has not been detected by the network.
Possible causes:
1. Faulty network cabling.
2. The machine housing the comms controller PCB is
switched off.
3. The wrong versions of software are fitted.
4. Faulty comms controller PCB.
If the problem persists contact Avery Berkel head office
with a full description of the fault and a list of all software
firmware numbers.
Note:
This message will be displayed even if a back–up comms
controller has not been fitted to the network. In this case
the message does not indicate an error condition and can
be ignored.
NO CUSTOMERS
You cannot assign the transaction to your operator key
because you have not logged on the customer. Use the
HASH key to enter the customer’s number and then try
again.
NO LOCAL MODE
The slave will not operate in local mode should the network
fail.
NON ZERO TOTALS When programming PLUs, you are trying to change the
PLU type (for example: weighed to nonweighed) before
clearing totals. Clear the totals for the PLU first.
NO PLUS, NO DUMP You are attempting to transfer a blank PLU file to the DCU
or a slave machine. Set up a new PLU file if required or
select the correct file.